Our Wedding!!!!
Reviewed By kristieferrio - Barrie, Ontario | Traveled to Punta Cana | Dominican Republic | Caribbean
Wow - what an amazing experience from start to finish. I was recommended by some people online to connect with Sarah for planning my wedding vacation and it was honestly the best decision we made. We had another travel agent before her, who wasn't helpful at all. As soon as I connected with Sarah, I knew we made the right choice. She instantly listened to our story, our requests for our group of 30, dealing with constant communication back and forth of quotes, pricing, information, deals, promos, etc. She took the time to get to know my husband and I, and what we were picturing, not only for our special day but for the week away with loved ones. She made a beautiful brochure for our guests, was always communicating with me about deposits, guest count, and requests. She had many of my group message her regarding rooms, the resort app, flight times, etc. to which she responded very quickly and efficiently. Sarah even arranged a private airport shuttle for me and our guests. She checked in during our stay to make sure that everything was going smoothly. The resort itself was perfect for our group with children, yet still had that luxury feel. It was the perfect size, with beautiful rooms, beaches and restaurants. We are already looking at booking our honeymoon at the Adults only side, and you can bet that I will be messaging Sarah to help us plan! She made everything seamless for me, who is a bit of a control freak. She truly cares about her clients and makes that known throughout the entire process - even arriving home to a beautiful gift from her. We are so thankful that Sarah took care of us for our wedding and we will recommend her to anyone looking to book a group vacation, family trip, or even just a little getaway!
✓ I would recommend this agent to my family and friends.
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The perfect grad trip!
Reviewed By Colin_016 - Burlington, ON | Traveled to Dominican Republic | Caribbean
My girlfriend and I recently went on our very first trip without our parents to celebrate my graduation, and we couldn’t have asked for a better experience, all thanks to Sarah!
From the very beginning, she made everything so simple and stress-free. She listened carefully to what we wanted, gave great recommendations, and handled every detail with care. We didn’t have to worry about a thing, flights, hotel, transfers, even some local tips were all taken care of.
One of the biggest things for us was making sure my girlfriend’s food allergies were handled properly, and Sarah went above and beyond to make sure we felt safe and comfortable. She contacted the resort in advance, helped us understand our options, and made sure the staff were aware and prepared. That peace of mind meant we could actually relax and enjoy the trip.
Sarah made planning stress-free and the trip smooth from start to finish. We’re already talking about booking our next adventure with her!
✓ I would recommend this agent to my family and friends.
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The best trip !
Reviewed By Julie ram - Canada | Traveled to Dominican Republic | Caribbean
I heard Sarah was a very knowledgeable, and thorough travel specialist from a close friend, so I connected with her, and after my experience with her, that information was accurate , but there is so much more.
Sarah always responded to my many questions and concerns almost immediately, and I had a lot of questions as I had never cruised before! She sent me written instructions on how to prepare for trip and she verbally gave me tips and information as well. She was pleasant and extremely intelligent in the entire process. She is precise and clear in her communication..
I will 100% go back to Sarah for my next cruise as she reminded me of a quality and compassionate resource.
Love, love, love her and trust me, you won t regret booking a trip through her !
✓ I would recommend this agent to my family and friends.
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Best 40th Birthday Surprise! Thank you Sarah!
Reviewed By Andy A. - Mississauga | Traveled to Las Vegas | Nevada | USA
I just wanted to take a moment to thank Sarah for helping my wife plan the best 40th birthday surprise for me by booking our weekend getaway to The Venetian in Las Vegas. This was truly the most incredible surprise, and what made it even more special was how at ease my wife was throughout the entire process. She’s usually very high-strung and gets anxious, but she managed to keep everything under wraps without any stress—and I can only imagine that’s because Sarah handled all the details flawlessly.
From the moment we arrived at the airport to our seamless hotel check-in and transportation, everything was perfectly organized. We didn’t have to worry about a thing, which allowed us to fully enjoy the celebration! It was a 3 nights 4 day stay that Sarah’s expertise and attention to detail truly made all the difference because we had the right flights to maximize our stay.
Thank you, Sarah, for providing such an amazing booking experience and making everything so easy for us. We’re alr
✓ I would recommend this agent to my family and friends.
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Thank you Sarah! Trip for 10! No problem!
Reviewed By Ewa P. - Mississauga | Traveled to Playa Del Carmen | Quintana Roo | Mexico
A huge thank you to you Sarah for easing all our booking worries and helping my children surprise me with such a wonderful trip for our anniversary! This was my husband’s first all-inclusive vacation, and with a family of 12 traveling together, he was initially apprehensive. However, thanks to Sarah’s impeccable planning and attention to detail, everything went off beautifully, and we all had an absolutely fabulous time.
From start to finish, Sarah’s thorough planning and follow-through made all the difference. She ensured we were fully prepared before our departure, providing us with all the necessary documents well in advance. Having everything in our inbox made the process seamless, and we arrived at the airport stress-free and ready to enjoy our trip.
Sarah, thank you again for your dedication and expertise. It’s clear you truly know your stuff, and we can’t wait to book with you again in the future!
✓ I would recommend this agent to my family and friends.
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Thank you Sarah!! You are amazing at what you do!
Reviewed By SunshineJo - Toronto | Traveled to Punta Cana | Dominican Republic | Caribbean
Fellow travellers/travelling families and vacationers!!! We cannot recommend Sarah highly enough! She is an absolute godsend—truly a literal angel when it comes to travel planning. From the very beginning, Sarah devoted so much time and effort to ensuring my family had the best trip possible. She took the time to understand our needs, provided incredible recommendations, and handled every detail with impeccable care.
When we ran into some unexpected challenges during our trip booking, Sarah went above and beyond, dropping everything to assist us. She stayed on hold for over three hours to resolve the issue and made sure we were completely satisfied in the end. Her dedication and commitment to her clients are unmatched.
Sarah really knows her stuff—being an experienced traveler herself, she offers invaluable insights and advice. As a mom, she also understands how important it is to have everything just right when traveling with children, which made our experience so much smoother and
✓ I would recommend this agent to my family and friends.
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Holland Rotterdam cruise
Reviewed By Eezyryder - Ontario, Canada | Traveled to Caribbean Sea | At Sea | At Sea
Working with Sarah was an absolute pleasure, she was professional but also very understanding in what we were looking for, from knowing which cruise line would suit us best to what Caribbean island's we wanted to visit. She gave us many options and always gave us time to think over which cruise would best suit what we were looking for in our dream vacation! Well she certainly did not disappoint us! We highly recommend using Sarah next time you're looking for your dream vacation!
✓ I would recommend this agent to my family and friends.
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Caribbean Cruise 2025
Reviewed By Shrek - Ontario | Traveled to Caribbean Sea | At Sea | At Sea
We are currently counting down the days to our Cruise, and couldn't be more excited.
Sarah has been there from the moment we decided to book a vacation.
She was able to guide us to booking the best fit for our Cruise, advise on dates and where to go.
She understood clearly our likes and dislikes of a Cruise, and once booked she was also able to book our flights and a hotel.
I would highly recommend Sarah for her knowledge of traveling and also her knowledge of listening to her clients.
She was wonderful to work with and I'd definately use her services again.
✓ I would recommend this agent to my family and friends.
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Amazing travel agent!
Reviewed By Kim P - Barrie, Ontario | Traveled to Florida | USA
Sarah has been an absolute rock star in planning our Disney world trip. I had no idea how to even begin planning this trip as this is our families first time going from Canada. Sarah helped find the best flights, booked our stay with us and got us the best rate we could find when staying at Disney. She had so many tips and tricks about staying at Disney and saved me lots of money and stress. She even booked our restaurant reservations ahead of time, as well as answered any questions we had about the different theme parks. I have learned so much about the process and couldn’t do it without her. Thank you for making booking this trip so stress free and exciting. Really cannot say enough good things about Sarah and her attention to detail.
✓ I would recommend this agent to my family and friends.
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Amazing family trip!
Reviewed By Belynda - Burlington | Traveled to Cuba | Caribbean
Sarah did an awesome job booking our family holiday.
Her communication was quick and she answered all our questions.
She contacted the resort directly to confirm all arrangements for my parents needing wheelchair access.
She also dealt with the airline regarding seating and luggage claim.
She was fantastic to work with. she shows attention to details
Would not hesitate to book with her again as well as pass her name on to friends.
Thanks Sarah!
SARAH DE SOUSA responded
"Thank you so much.. It was my pleasure to work with you and your family!"
✓ I would recommend this agent to my family and friends.
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Excellent, kind and thorough customer service
Reviewed By Sffrench - Thornton, ON | Traveled to Scotland | Europe
I just booked a family vacation to Ireland and Scotland with Sarah and it was such an easy experience. She was kind, professional and extremely helpful, even when my husband threw all sorts of questions at her! Sarah had so much knowledge and was patient with the various ideas and changes that we went through. She also had all sorts of neat ideas for best ways to go about our tour.
Having Sarah as our agent meant no pushy sales pitches, just kind knowledgeable help. We will definitely use Sarah again!
✓ I would recommend this agent to my family and friends.
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Easy Breezy Booking
Reviewed By CCIY - Toronto, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Sarah has been absolutely helpful! She shares awesome content in her .pdf packages, has been super quick with reminders and bookings, and has made our lives altogether easier so we can just enjoy the experience.
SARAH DE SOUSA responded
"Thank you so much for the review!"
✓ I would recommend this agent to my family and friends.
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Amazing trips and easy bookings and so much fun.
Reviewed By NG - Barrie Ontario | Traveled to Dominican Republic ~ Caribbean
The experience is hassle free and easy, Sarah is very knowledgeable and makes booking a breeze. We are about to book our 3rd trip in a year with Sarah I highly recommend her services.
✓ I would recommend this agent to my family and friends.
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Thankful
Reviewed By Lisa - Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I’ve never been someone who understood the value of using a travel agent, especially when booking an all inclusive. But I was quite short on time and didn’t have an opportunity to do my own research. Sarah came highly recommended and I sure am glad I chose her. She provided lots of options to meet our family’s need and even some finer details to make the trip extra special. All wonderful and easy to do, right? Well when life thru several schedule changes at us and we needed to rebook, Sarah was there to the rescue. She worked tireless to get us taken care of and was helpful and cheerful thru the whole process. Definitely an awesome booking experience. Will always use her as an agent going forward!
SARAH DE SOUSA responded
"Thank you so much for this amazing review. I am happy to help anytime."
✓ I would recommend this agent to my family and friends.
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Best Trip
Reviewed By Gwen - Meaford, Ontario | Traveled to Jamaica ~ Caribbean
Sarah De Sousa provided impeccable service as our travel agent for our recent adults-only, all-inclusive vacation. From start to finish, Sarah's attention to detail and expertise made the entire process smooth and stress-free. She helped us choose the perfect resort that exceeded our expectations, and her prompt communication and personalized recommendations ensured our trip was unforgettable. Sarah's dedication and passion for travel shine through in her work, and we can't wait to book our next adventure with her. Highly recommend!
✓ I would recommend this agent to my family and friends.
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First family Disney trip!
Reviewed By Wim and Yvonne - Barrie | Traveled to Orlando ~ Florida ~ USA
Sarah did an amazing job booking Disney for our family and making suggestions based on our needs with her experience. She asked us questions along the way without bombarding us with details. It was so easy since she did all the leg work and all we had to say was what our preferences were! Disney planning can feel overwhelming, so we were happy to have a knowledgeable travel agent to work with! Highly recommend her travel services, especially for a Disney trip! Thanks Sarah!
✓ I would recommend this agent to my family and friends.
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Best Trip To Mexico !!
Reviewed By Joshua - Barrie, Ontario | Traveled to Mexico
Booking my trip to Mexico with Sarah De Sousa was an outstanding experience. Her professionalism, paired with a genuine personal touch, made all the difference, especially her excellent recommendation of the Royalton Riviera Cancun. Sarah's keen understanding of our preferences and her ability to secure fantastic deals elevated our trip beyond expectations. Her responsiveness, thorough knowledge, and enthusiasm for travel were infectious, adding an extra layer of excitement to our planning. Sarah's continuous support and insightful advice on local spots were invaluable, ensuring a seamless and enriching vacation. Her expertise and unwavering dedication not only simplified the planning process but also deeply enriched our travel experience. I'm profoundly grateful for her guidance and eagerly look forward to planning another adventure under her expert care.
✓ I would recommend this agent to my family and friends.
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Memorable experience!!
Reviewed By Katie - Collingwood, ON | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Sarah found our accommodation at the most reasonable price!! She helped us with everything including booking, flights, baggage and more which made our trip so easy and stress free! When working with Sarah, she always responded fairly quickly and had all the answers we needed to make our trip special! Thank you very much Sarah!
✓ I would recommend this agent to my family and friends.
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