Excellent, always responds with short notice and often after hours

Mike is willing to support the community! He help the Oak Creek High School Round Table Robotics Team by booking our travel to Houston.

Mike is always willing to find us the best price even when it is not readily available, and makes no complaints about being asked to find multiple itineraries for the same destination.

Very pleasant to work with, was well informed on the do s and dos and don’ts regarding Covid restrictions.

We are first time travelers and Mike was extremely patient with us at every turn. This experience was amazing!

I have known Mike for over 25 years, he has booked all of my leisure travel and did it with complete professionalism and made all of my travel a positive experience,

Mike is very easy to work with. He is efficient and works with you to make the vacation what you want.
He is accessible while on the vacation should there be an issue.
Mike is always in a great mood and friendly. He doesn't make you feel bad about asking questions.
I would recommend him to my friends and family.

Mike has proven to provide above and beyond customer care for us for all of our travel requirements. He is personable and understands his business well. We fly to some out of the way locations to serve our clients. Mike has always been available to get us there and back in a timely manner. He works diligently for his clients to serve their best interests. He has gone the distance to rearrange flights when necessary. He gives back to the community and is a small businessman that cares.

Mike met all of our needs for planning our first cruise around the Hawaiian Islands! He took the stress out of searching/booking for the ship, car, hotel and flights. It was very easy to set up an appointment and he was very timely in responding to additional communication throughout the planning process. He provided us with suggestions that I would not have been able to research on my own, especially with the excursions that we wanted! Great overall experience with a passionate and professional agent! We will use him again for future vacation planning!

Mike has been doing my personal and business travels for many years now. Always on top of things and ensures everything is taken care of start to finish. Always displays professionalism throughout. Highly recommended.

Loved the Couples Resort in Jamaica

Mike picked convenient flights & a great hotel. The trip flight connections went smoothly & the hotel staff was welcoming. Overall, we put everything in Mike's hands & simply enjoyed the entire experience. We were able to make memories with our relative.

I gave Mike the tall task of helping me plan a family getaway. I gave him some basic parameters and he gave me great options, broken down by price and other important factors. He knocked it out of the park. It was the perfect family vacation. He set us up with flights, hotel and car rental for a multiple island trip to Hawaii. Working with Mike was seamless and very easy. He checked in on me multiple times before, during and after the trip and was so easy to work with. I recommend him to everyone!

I would recommend Mike to anyone. He has helped us through all phases of the our trips. We have booked numerous trips through him. Not only has he booked the trips but then has followed up with helping us get reimbursed for a lower fee. He has checked in on us to make sure things have gone smoothly. Lastly we had one trip where our flight got cancelled. We had a group of 17 people and once notified Mike took care of everything for us. While others were stressing about finding arrangements, Mike got us booked at a new resort. Then once we got back to the states, he completed all the paperwork for the trip insurance so that we could be reimbursed. I would never booked through anyone else.

Mike has always been so professional in all of our travels. We do not travel often so I always have a lot of questions! He was very patient and professional when helping us. He never made me feel like I was inconveniencing him in any way. He listened to our needs and helped in every way he could.

The trip was great…. Royal Caribbean does not disappoint! Thank goodness for Mike Edic helping us figure things out when our flight home was cancelled!

Mike helped plan our 10 year anniversary trip to Italy and we couldn't have asked for a better time! His recommendations and expertise were so helpful and we didn't have to worry about a thing. His communication was top-notch! He responded fast to emails, hopped on phone calls, and answered our many questions! Mike was great to work with and I look forward to booking with him again!

Mike and the Europe team got me exactly what I was looking for. I had specific requests (not too big, but ones that I really wanted) and he made them all happen. Tell him what you are looking for and he will make it happen!

I was very apprehensive and anxious about this trip that was 8200 miles. Mike put me at ease by finding me a great flight and a fantastic hotel in an area that he did not even know that well the flight and the hotel were awesome. Not one hiccup From the start of my trip to coming back home.

Mike was so helpful from start to finish. He answered every email and call promptly. When our flights for 20 staff and students got cancelled unexpectedly when we were in the airport, without hesitation, Mike jumped on the phone to get ahold of the airline to see when we could get our next flight. He is great to work with and is always kind and professional.

I am so glad I used Mike as my travel agent. My vacation was perfect. I will use Pioneer travel for all my future travel. In fact I have another vacation coming up soon.

Look no further, Mike is your travel guy! Mike has supported our company's business travel for 25 years and has done an impeccable job to say the least. From beginning to end of your travel Mike will guide, direct, provide, plan, save, fix and follow you 24/7! Our business has continual changing travel agendas and Mike is on top of it every step of the way. It's hard to find outstanding customer service and genuine consideration in today's world. Poclain highly recommends and appreciates Mike's high-quality care! Thank you Mike, we couldn't do it without you!

Mike did a fantastic job setting up our trip and being available to answer any and all questions!

Mike was a pleasure to work with, he answered all my stupid questions I had. And I had alot being my first cruise he walked us through everything and put us at ease. Would highly recommend Mike and Pioneer Travel. Thanks Mike until next time.

I would not think of traveling, without the help and guidance that you provided, as a true professional! I can never thank you enough for the time you saved my wife & I, while stranded in Vegas, due to flight cancellations. Flights out were few & far between. My call to you was handled so professionally! Within 15 minutes, you had us booked on a flight the next day AND had us booked at the Bellagio for our overnight stay. I would not think of traveling without your wisdom & expertise. THANKS AGAIN!

Mike has been my travel agent / advisor for almost 10 years. Our clients operate 365/24/7. Our department is known to get a last-minute call or an email requiring our support any day of the week. Most of the trips we go on involve 3-4 flights and multiple airlines. Mike is able to connect the dots and get us there. He finds connections that are not always available to the consumer searching on-line. With a simple email or a call, he has been able to address our itinerary changes and get us home early or extend our stay. Calling one guy for flights, vehicles and lodging is important to us. Mike is serious about his work, yet funny and always gives back to the community. We go more places than just Canada. (The survey form would not accept multiple countries). Regardless, Mike takes care of our travel needs.

We worked with Mike to help plan flights for a trip with our high school sports team to Nationals down in Florida. He was so easy to work with helping us find different flight options based on price, adjusting our total number of tickets when we had athletes no longer able to travel, and answering all of my questions. As a coach traveling to this event for the first time, he took so much stress off my shoulders and I can’t wait to work with him again when we have other flights in the future.

Personable, friendly, knowledgable, patient. Offered suggestions and opinions when asked. Truly listened to what we wanted and found it for us. Provided items pre-travel and followed up upon our return. Outstanding service!

Awesome trip to Las Vegas to see the Admirals/Packers/Predators!!
No problems with flights/hotel and game shuttles - Thank you Mike for a great trip!!

Did a great job. Everything that was planed went off on time.

Have booked multiple trips thru Mike. Every time was painless. Maintained professionalism.

Mike has been helping us with our vacation travels for several years now. I will not use anyone else because Mike makes it very easy for me to book. If there are any issues, he takes cares of them in a timely fashion.

Mike is a great resource and is willing to work through your vacation ideas until you land on the right one! After exploring a couple different ideas for Europe we ended up booking a Viking Cruise called Iconic Mediterranean. This took us to Barcelona (Spain), Sete (France), Toulon (France), Monte Carlo (Monacco), Livorino (Piza, Italy), and ended in Rome. We did spend an extra day in Barcelona, as recommended by Mike, and four extra days on land in Rome. The trip was incredible. Viking is a great way to cruise. Lots of options, friendly, and CLEAN!

Mike was fantastic to work with including before the trip, during the trip and after the trip. He was always attentive to the group, both individually and the group as a whole. Mike made the trip more fun, helping to create delightful memories for me and my husband. We felt totally comfortable and are interested in future trips that Mike is involved in.

First time traveler to Ireland. Mike handled all the details beautifully. He was able to answer all my questions because this was his 3rd time to Ireland. Can't wait for my next tour with Mike Edic.
I will always use a travel agent for all my travels.

Mike with Pioneer Travel provided us with an amazing trip to Ireland we will never forget. Thank you for helping create a wonderful memory!

Mike lead a group of 20 to Ireland. He was very helpful and knowledgeable and answered my many questions.

Easy and very helpful

Mike is not only the best travel agent a professional traveler (Global Sales Manager for 20+ years), he is also a friendly voice on the line when a person needs it the most! I can not tell you how many times Mike saved my bacon while in foreign lands and while traveling in a few armpit locations in the US.

Mike has been my travel agent for about 15 years, for all of my Business and personal travel.
He has arranged travel for me to 26 different countries multiple times to some pretty out of the normal places in the world plus Personal travel.
He’s very reliable and gets but to me quickly. In emergencies, he has saved me more than once.

I signed up with a friend and so I didn’t get anything personally the friend had to send it to me. I know we did some payments together but you had my email address.

Mike is easy to work with and very responsive. He has helped me navigate pandemic-related travel constraints on multiple occasions, and it is always comforting knowing he is only a phone call or email away.

Mike has not only made fantastic recommendations (including the location of our destination wedding), but when problems have arisen he has been a top-notch agent in getting them resolved!

Mike Edic has always been professional, timely and extremely helpful. I have used his services several times now, from just booking a hotel to booking a full vacation trip. I didn't think twice to contact Mike to book my Cozumel trip for me. No way I was trying to do that on my own!

Mike has been very responsive to any correspondence that I have had with him!

We have booked at least 6 separate vacations with him. All have been great. He is there to help when something doesn't going right with an airline or hotel.

Because of my job I’m required to travel around the country and be at specific locations at a designated time. Needless to say there’s a lot of logistics and planning that goes on to make that happen. I’ve worked with several travel agents in the past I’ve never met a more professional, dependable, and straightforward Professional to work with than Mike Edic. So if your job requires you to be at a certain place at a certain time there is no better partner than Mike to work with to make that happen. He always goes above and beyond to make his customer successful.

Always responsive and timely!

We work with Mike for company travel, booking many last moment trips world wide. Working with Mike always leads to a smooth painless process that saves us many hours a year.

Mike has been a pleasure to work with! Myself and my family have worked with him on multiple occasions with superior service. He took care of everything down to the last detail and made all necessary adjustments as needed for each member's mobility. Unfortunately our last trip to Alaska had to be cancelled due to a death, but Mike was very compassionate and resolved everything for us during our difficult time. Cannot recommend him enough and will keep working with him in the future!

Mike has been excellent to work with, over many years now. I travel all over North America, and also to our headquarters in France,; and while it seems easy to book by yourself online, the security of knowing that if problems arise (and they do!) Mike, or his after-hours service, are there to quickly fix the situation.
Mike is also extremely knowledgeable and often suggest options that save time or money on many of the trips I've booked through him.

Mike is responsive, knowledgeable, very friendly and great to work with!

Mike is an excellent Travel Agent who is our business partner in our Company Employee travel! Mike is a source of information while providing the best accommodations & cost savings for all our business & leisure travel! Mike is attentive to our needs at all times morning and night for many many years.

Thorough…even with multiple changes or edits he is thorough.

Mike is great! He listened to our needs, stayed flexible and was timely in his responses.

Mike does our corporate travel and has been for many years. He helped clean up our travel with the Covid mess, with flights and hotel cancellations with ease. He deals with over 20 sales people needing travel assistance with excellence.

Mike is very responsive and always picks up the phone.

Mike is very timely and booked my hotel on a moment's notice

Mike is very personable, he listens and offers his expertise to make your vacation the best.

Mike is wonderful to work with. We have used Mike as our travel agent many times now, and I wouldn't go to anyone else.

Mike was fantastic to work with! I was hoping to take a trip with my significant other to an all inclusive resort in a warm destination with a limited price range, limited date range, and short notice. Mike did a great job of showing us our options and responding to numerous questions and requests throughout the planning phases. My significant other flew from Oregon and I flew from Milwaukee, and Mike was able to coordinate our arrivals/departures flawlessly. Transportation was arranged and easy to use to/from airport and the resort was absolutely perfect for what we were looking for. I would strongly recommend Mike to anyone looking to plan a trip!

As the travel coordinator for everyone in my company, Mike & Pioneer Travel have given me back hours in my day! Not only is he fast and efficient, but he can access more options than I would have ever known about. It has been especially helpful to have Mike handle the travel when we have changes to almost every flight we book, that was a nightmare to handle on my own!! Now I just call Mike and he takes care of everything. In addition, he keeps up with unused tickets and vouchers and applies them without me having to ask.
I cannot say enough about Mike, his professionalism, expertise and customer service are top notch!
I highly recommend him for your business travel needs!!

Starting working with Mike last year. His service and knowledge was great!! it is very comforting when planning a trip to have someone with his vast knowledge and service when making a decision on travel. I have not been disappointed at all with switching travel agents to Mike and Pioneer Travel!

Our family was so excited to get back on a cruise ship after the last 2 years. Mike booked everything, including arriving a day early, hotels, flights, cruise, room, gratuities, etc. We drove almost 6 hours to Minneapolis to catch our flight the next morning . We woke up to a text saying our flight had been canceled! On the phone with Mike IMMEDIATELY. He worked his butt off. My husband and one of my daughters sat down and said, this is it, we aren't going. Mike stayed on it, and I knew he could pull it off. Yep, he sure did! We made it on a flight the morning our ship was leaving, got off the plane, cab for and hour and a half, to the ship, boarded, and enjoyed a steak meal! We were tired, but the stress was in Mike's hands. He is always pleasant, ALWAYS available, and the absolute best in the industry. Can't wait for our next trip!

I have worked with Mike for international business travel with remote destinations around the world for the past 3 years. Our team has found him to be a great communicator and is always there to help us.

I utilize Pioneer travel for my personal travel and recommend them to my family as well.

Mike is very helpful and gave us plenty of options! He had very clear communication and only wants the best vacation for you!

Mike is very thorough and prompt with options.

I have worked with Mike for over 20 years and he has always been there for me with my work travels. I have traveled the entire US over this time and he not only has provided excellent value but most of all always on a personal level. I even made traveler of the year!
Whenever I have the opportunity I recommend Pioneer Travel to all.

Jeffrey Feller
Midwest Sales Manager
DriTac Flooring Products

Excellent

Mike found you exactly what you were looking for and kept it close to the price you were willing to pay. He also gave you several options to pick from which was very nice.

I was introduced to Mike through a co-worker several years ago when I started doing a little travel for work. He was always super helpful, and quick to respond with what ever travel needs I was looking at. Being new to any type of travel other than simple car transportation, Mike made the transition quite easy for me by making sure my flights, car rental, and hotel accommodations were all handled quickly and correctly.

Our family was planning their first Disney trip, and that process is extremely overwhelming! We reached out to Mike and he gave us excellant advice, shared the do's and don'ts and provided a great experience for us! He booked our airline flights, processed our points, made reservations for the hotel, purchased all Disney tickets/hopper passes, booked our car rental for 1 day, and allowed me to call him with any other questions that I came up with. He also sent us the offical Disney Book which was a huge help for just 1 spot of Disney information to go to.

Thank you Mike, we greatly appreciate everything that you did for us!

Working with Mike to make travel plans is a friendly, casual conversation. He provided options and made recommendations, then allowed us to make the best choice for our group. We will definitely use Pioneer Travel again.

Mike takes special care of every detail of my travel. He checks back to me faithfully and makes sure my travel plans are of the highest priority. I would never trust anyone but Mike to Handel my travel arrangements.

Did great work handling a large group with lots of trip adjustments.

Mike is Best! He always responds very quickly with several options for flight times & price points. Never had an issue. Keep up the great customer service!!!

Mike can quickly find economical travel. Great to work with.

Mike has excellent customer service! He's dependable and shows passion in every package he puts together. Mike is the only travel agent to use!

Quick to respond, always willing to change itinerary if circumstances dictate.

planned trips with Mike were never disappointed. Always was there for us and always stayed in touch. i have sent other clients his way as a result.

I would recommend Mike at Pioneer Travel to anyone looking for a top notch travel agent. He knows how to find you the best deals for your budget and I found him to save me not only money but a huge amount of time. I run a law firm, and found that with Mike planning all my travel I didn't have to spend countless hours on the computer to find the best deals. He even made travel arrangements for my daughter to and from boarding school and I was so impressed at his ability to find non stop flights that worked with her schedule. Even though it was her first time flying alone, everything was planned down to the last detail, and I felt relieved to know her travel was being arranged by a travel professional.

He planned everything from the cruise to the land. He made it very easy for us to enjoy our vacation. Always responded to any questions we may of had.

We used Mike for both our Disney Cruise and our trip to Jamaica, he provided us with options and was very knowledgeable when we had questions and always made himself available. We love working with Mike and won't work with anyone else.

Mike is very professional and will always give options for travel arrangements to fit your requirements.

I've trusted Mike for my travel needs for the past 18 years and will continue to utilize his expertise.

Mike is very informative, responds quickly, highly professional and above all fun. He really goes the extra mile to assure his clients have a great trip! Will continue to use him and pass him on for others to use.

Very professional and knowledgeable.

Mike was wonderful in making our honeymoon planning relaxing and stress-free for us! Everything went smoothly and we appreciated his help. He is very quick to answer emails or phone calls, and good at communicating every step of the way!

Did great work handling a large group with lots of trip adjustments.

There is only one reason to use an agent to make things smoother for the traveler and Mike Gets it. I have traveled once so far using Mike and he was able to get me set up the same day with all my accounts. He got back to me with confirmation as soon as he was complete. I am working with Mike on international travel currently and he has been on point with all my questions and concerns. I will be using Mike more in the future. He makes it easy.

Always very approachable and willing to work with my crazy schedule and changes in my travel plans. Never even blinks an eye when I tell him I have another adventure that I'd like to have him help me plan. Great customer service skills, very travel knowledgeable.

Quick service, minimal discussion back and forth. Provided my destination and requirements and the confirmation was returned on the same day.

I have worked with Mike in the past and am currently booking our family trip to Riviera Maya with him. He works hard to get you the best value for your money. He is quick and thorough.

Mike is very professional and extremely responsive to our company travel needs.
Our company is global and requires international travel which can be very confusing and very time consuming. Mike goes above and beyond to ensure we have all the necessary information to evaluate the best possible flight and travel arrangements.
You can tell by Mike's attitude and passion that he truly loves what he does, which is why he is THE best travel agent we have worked with!

Tammy Scharlat
Director of Sales
Dinamica Generale US, Inc.

We used Mike to plan a family vacation for spring break. Since our dates were specific, Mike worked diligently to find us various options. We decided on a cruise, which was great because it combined an all-inclusive option that my wife wanted, yet provided loads of entertainment options for our 10-year old. Without Mike, we wouldn't have fully known what all of our options were. His knowledge of those options, and hard work on finding prices within our budget made it one of the best vacations our family has had so far. We can' wait for our next trip, with Mike planning it for us.

Mike ensured that my wife and I had the Hawaiian trip we were looking for. We had been there and he helped us facilitate something we haven't done there.
We did have problems with the hotel but Mike jumped in and corrected as even though he had no way to anticipate the issues, he helped.

Mike is very helpful and knowledgeable, when I travel for work i send him times and dates I want to leave, never fails he gets back to me promply with choices and we work to find the best that works for me. I really appreciate the quick responses from him.

Mike is very helpful and has a firm understanding of the various offerings for travel. Mike is responsive, transparent and is very accommodating.

Mike will go above and beyond to make your trip successful. He has booked several trips for me and each and every one has turned out perfect. He is very knowledgeable when it comes to booking trips with air, car and hotels. I definitely would recommend Mike at Go Pioneer Travel.

Mike is helpful, responsive, creative when dealing with company bureaucracy, and goes the extra mile to find a travel solution that suits the group.

Mike booked our 5th Anniversary Trip to The Florida Keys. We met with him once and at the end of the meeting we had a flight, hotel, and rental car booked. He then sent us follow up ideas of what we could do on our trip via email. Everything was smooth sailing with Mike!! Will use him again for our next big trip!!

Professional, courteous and always willing to go the extra mile.
He simply make the whole experience easier and more relaxing.

Quick, easy and pleasant

Mike was very professional and handled every need of my trip. He found very competitive rates for me and handled all of the booking, amenities, etc...
It was a pleasure working with Mike and will certainly use him again for my travel plans.

Mike makes traveling easy. Mike arranges everything so you do not have to worry about not having a reservation for what you need.

Mike does a great job quickly planning business trips at good fares and within my travel constraints.

Mike always is on top of things and gets back to me within a short time. He is very easy to work with.

Mike handles my business travel. He finds good pricing that meets my travel needs.

I schedule trips frequently for the CEO of our company. Mike knows his needs and his preferences. I have no worries when Mike plans the trip. Any issue, Mike works them out and explains to me the "why's", so that we do not have that issue again. Our CEO only wants Mike to make his reservations because of his reliability of getting it right. I rely on Mike's knowledge and responsiveness as I usually need to make plans quickly.

I have only ever booked travel online. I was skeptical to even use a travel agent because I could just do it myself - I'll never book on my own again! Why shop around tons of websites, when with one phone call or email, I get a great bundle and personal attention.

Mike did a lot of checking for motels and car rentals for me. He tolerated my changes in schedule and strange requests.

Great job !

Mike is the absolute best! He gets back to you right away and finds the exact travel that you are looking for.

Pioneer Travel has helped me with multiple travel plans and have exceeded my expectation across the board. Domestic, abroad travel, traveling with pets or organizing flight for pets and those hot vacation spots - Pioneer is my 1st choice.

Top notch, never had an issue that was not handled

Mike has always been an excellent travel agent. He listens to what we are interested in and always delivers. I recommend him to all my friends.

I have used Mike's services in the past and he is a top notch travel agent. Smooth booking experience from start to finish.

We have been working with Mike Edic for many years and have never been disapponted.

Mike is amazing. He always listens to what we are looking for and finds us great deals! I go to Mike for all of my travel needs and will continue in the future because of the high level of amazing service he provides!

Michael is always very thorough and timely when asked to make travel reservations. He takes the headache out of planning our travel.