River Cruise Specialist

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Kimberly Banczak, Travel Agent in Wausau, WI

Kimberly Banczak

Wausau, WI Travel Agent

Kimberly Banczak

Wausau, WI · 23 Years of Experience

A full-service Travel Leaders Associate Agency
4.9
(63)
100% Recommended
Questionable at first. But turned out great. Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Europe

Interests:

Luxury Cruises, River Cruises

Suppliers:

Avalon Waterways, AmaWaterways, Tauck, Viking

About Me

Avalon Waterways - Avalon Expression
Avalon Waterways - Avalon Expression

River cruising is, in my opinion, the best way to see the countries of Europe.  Every day you dock in a new city.  You have a choice of excursions to choose from that provide the opportunity to explore the history, architecture and culture of each destination.  The ships dock in the center of the city ensuring that the majority of the activities are walking tours that do not require motor coach transportation.

The river cruise ships are smaller in size, often carrying 100 - 170 passengers.  I have sailed with Avalon Waterways several times.  They are my preferred cruise line based on their amazing Panorama Suites that provide 200 square feet of cabin space.  The ships carry approximately 116 passengers.  The lower passenger capacity means fewer guests in dining rooms, lounges and on shore excursions.

My first river cruise experience was the Romantic Rhine itinerary from Basel, outside Zurich Switzerland, to Amsterdam.  We toured the cities of Speyer, Strasbourg, Heidelberg, Mannheim, Rudesheim, Mainz, Koblenz and Cologne.  This region is rich in history and the Rhine Gorge with more than 25 castles in an approximate 3 - 4 hour sailing time window provide a glimpse into the way people lived and protected their cities.

I have sailed on the Rhine, Seine, Moselle, Main, Saone and Rhone rivers through France, Luxembourg, and Germany.

My husband, Jeff, and I are in our early fifties.  The demographic on the ships averages from 40 - 80 years old and we have always felt comfortable with our cruising companions.  Avalon has choices of active, discover and classic tours that allow travelers of all ages to participate in excursions that are as active or relaxing as they prefer.

As you can see I am very passionate about river cruising.  The highlight of my job is to share my experiences with clients and match them with the perfect river cruise for their interests.  While Avalon Waterways is my preferred cruise line I have trained with Viking, AMAWaterways and Tauck and am comfortable selling these brands as well.  My training allows me to share with you the benefits and differences between each companies cruise vacations.

You can feel confident that I will work with you to select the best river cruise for your interests and you will never regret the investment in this amazing way to see the rivers of Europe, South America, the Far East and Egypt.

REVIEWS

Rating: 4.9
63 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 63 reviews

One of our best trips . Once in a lifetime trip.
Reviewed By N/A - Mosinee Wisconsin | Traveled to Australia & New Zealand
Questionable at first. But turned out great.
I would recommend this agent to my family and friends.
38 of 54 people found this review helpful. Was this review helpful to you?YES|NO
Foreign travel made easy!
Reviewed By Sally - Cedarburg, WI | Traveled to Vietnam ~ East and Southeast Asia
Kim was truly awesome to work with on the planning of two overseas trips that my family and I recently took. These trips involved SE Asia and Scotland; two completely different areas of the world. Kim helped with Visas, flights, places to stay, guides, and activities in these locations. She was instrumental in planning for the great experiences we had in both locations. I definitely will be using Kim again and again for all of my future travels. Thank you so much Kim!
I would recommend this agent to my family and friends.
35 of 53 people found this review helpful. Was this review helpful to you?YES|NO
Alaskan fishing trip
Reviewed By Dean - Elcho, WI | Traveled to Alaska ~ USA
Kim did an excellent job with my Alaskan fishing adventure. There are so many fishing lodges on the internet, I would have never found this lodge on my own. She did an outstanding job making all the arrangements and keeping me updated on flight changes. The accommodations, staff, food and beverages and fishing were all top notch. The Anvik River Lodge is an excellent destination.
I would recommend this agent to my family and friends.
29 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Italy Adventure
Reviewed By Howie - Wausau Wi. | Traveled to Italy ~ Europe
Very professional and timely service.
I would recommend this agent to my family and friends.
30 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Well organized and no surprises on our trip!
Reviewed By Mary - Wausau | Traveled to Croatia ~ Europe
It was excellent. We had no surprises on our trip.
I would recommend this agent to my family and friends.
31 of 54 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Certified Luxury Travel Specialist: During this certification program Travel Agents study several components including: Understanding the Luxury/Experiential Customer, Destination Knowledge, Luxury Travel Experiences, Luxury Programs, Luxury/Experiential Preferred Suppliers, Case Studies and a Marketing Plan. This is a two-year study program.
Globus Journeys Certified
Viking Cruises Graduate

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

Golden Eagle Luxury Train through Russia
Thank you so much for handling the arrangements for my Russia trip. It was phenomenal and well worth the planning, time, and cost. It really changed my ideas about Russia and Russian culture. We are talking about a 180 degree change. The train was very nice - all the staff except for the train doc were Russian and the sweetest and most accommodating people. It was a little odd being on a train for 2 weeks, but the scenery and stops were well worth it. Lake Baikal was extraordinary - 2 people actually went swimming if you count dipping your toes in the water. Except maybe the day we went to 4 museums in a row. The food was so good on and off the train. One of the highlights was lunch at Cafe Pushkin in Moscow. I actually went and found the recipe for their Beef Stroganoff and Borscht on line. I know I keep saying it, but this trip would not have happened if it had not been for you.
Eileen G Tucson AZ
Excellent Travel Guidance
For the past six years Kim has been an excellent guide for Judy and I on our travels around the world! She helped us explore from Africa to India and from Ireland to Italy (and many places in between}. She has led us to discover one of our favorite places, The Nisbet Plantation on the island of Nevis and is currently planning our third trip to India next May. Kim always makes time to deal with the details of our travels to make our travel experiences special!
Dennis J, Stevens Point WI
Consummate Travel Professional
Anyone who has Kim as a guru of luxury travel is very lucky. Not only is she a consummate professional, she is a kind and considerate individual. Kim has planned several trips for me with incredible attention to detail and my needs as a traveler. Each trip has been wonderful and exactly what I expected. My latest trip on The Royal Scotsman, a trip through the Scottish Highlands, Wales, and England by train, was planned and made possible by Kim. She recommended I break my return trip with a stop in Washington DC. It gave me time to visit Arlington National Cemetery and old friends without added air expense. Kim and I are planning next year’s trip on the Trans Siberian Railway - a trip that includes getting from southern Arizona to Vladivostok to embark and return from Moscow. This is a trip that has to be planned a minimum of 12 months in advance. I cannot fathom how I would get this together without Kim’s guidance and her willingness to work with me on time and budget.
Eileen G, Tucson AZ
International Travel Consultant
As our travel consultant Kim has made numerous international reservations for us. She's very helpful with trip itineraries, personable to work with plus, always get back to us asap! We'll always continue to use Kim, for all of our travel needs.
Judy M, Reston VA
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