Matthew Spencer
Asheville, NC Travel Agent· 13 Years of Experience
Cruise Specialists, a Travel Leaders Network Affiliate Agency
35 reviews
100% Recommended
13 Years of Experience
5.0
(35)
100% Recommended
Matt was great, called or text him many times on questions about the trip and he was always helpful and friendly to help me. Read More >
Areas of expertise
Destinations:
Caribbean, Europe, World Cruise, Alaska, DanubeInterests:
Cruises, River Cruises, Expedition Cruises, Luxury Cruises, World CruisesSuppliers:
AmaWaterways, Oceania Cruises, Virgin Voyages, Avalon Waterways, Holland America LineAbout Me
Cruise Expert - Ocean, River & World Cruises
I take great pride in helping my clients turn their travel dreams into unforgettable cruise experiences. Whether you're planning a world cruise, a river journey through Europe, or a classic ocean voyage, I’m here to guide you every step of the way.
With access to exclusive amenities and strong relationships across the top cruise lines, I make sure you get the best value, service, and itinerary tailored to your interests. I believe every cruise should be as unique as the traveler taking it—and that’s why I take the time to understand your preferences and goals before matching you with the perfect voyage.
When you book with me at Cruise Specialists, you benefit from our 35+ years of cruise expertise, our dedicated support, and a commitment to making your journey seamless from start to finish. I look forward to helping you plan your next great adventure.
Areas of expertise
Destinations:
Caribbean, Europe, World Cruise, Alaska, DanubeInterests:
Cruises, River Cruises, Expedition Cruises, Luxury Cruises, World CruisesSuppliers:
AmaWaterways, Oceania Cruises, Virgin Voyages, Avalon Waterways, Holland America LineMy Travel Specialties
Ocean, River and World Cruise Specialist
▶Ocean, River and World Cruise Specialist
With a personal passion for travel and a vast amount of experience in the cruise industry, I am dedicated to helping my clients achieve their ultimate travel goals and dreams.
Having spent over eleven years in the industry, including working for a luxury river cruise line and aboard an exp...Read More ▶
Solo Cruising
▶Solo Cruising
The seas have never been more welcoming to solo cruisers!
Hi, I'm Matt Spencer, a cruise consultant with Cruise Specialists. One of the biggest travel myths I hear is that cruising is only for couples and families.
For years, solo travelers were often an afterthought, facing hefty ...Read More ▶
Virgin Voyages is a Breath of Fresh Sea Air
▶Virgin Voyages is a Breath of Fresh Sea Air
Hey there, it's Matt Spencer from Cruise Specialists. In this business, you see a lot of things come and go, but every once in a while, something shows up that really changes the game. And believe me, Virgin Voyages is doing just that.
For anyone who's ever said, "Cruising just isn't my st...Read More ▶
Christmas Markets River Cruises
▶Christmas Markets River Cruises
For those who truly love the magic of the holiday season, the planning for the most enchanting trip imaginable is happening right now. Every year, one of the most popular and personally rewarding trips I book is a Christmas Markets river cruise through the heart of Europe.
It’s an experien...Read More ▶
REVIEWS
Rating: 5.0
35 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 35 reviews
Grand world cruise
Reviewed By Angie - Ft Myers, FLA | Traveled to World Cruise | Other
Matt was great, called or text him many times on questions about the trip and he was always helpful and friendly to help me.
✓ I would recommend this agent to my family and friends.
92 of 161 people found this review helpful. Was this review helpful to you?YES|NO
Matt is the best!!!
Reviewed By Harvey - Boca Raton | Traveled to Mediterranean | At Sea | At Sea
Matt Spencer of Cruises Specialists is an eleven on a one to ten scale. Great service, quality advice, good pricing and lots of extras. Most important, is the quality of his advice.
✓ I would recommend this agent to my family and friends.
107 of 208 people found this review helpful. Was this review helpful to you?YES|NO
Viking river cruise
Reviewed By Doug - Tempe, AZ | Traveled to Europe
Matt is a real cruise professional, he knows his business and is very customer focused. I have recommended Matt to others and they are pleased with his service as well; I am sure Matt has many repeat customers.
✓ I would recommend this agent to my family and friends.
106 of 209 people found this review helpful. Was this review helpful to you?YES|NO
Nice cruise
Reviewed By Jim - Seattle, WA | Traveled to Key West | Florida | USA
Tuscan Restaurant was great. Staff language abilities were not great. Took 3 days for room service to understand we were 2 people, not 1. Ship provided transportation was more expensive than booking our own. Ship charged for water and other amenities Tried to prevent passengers from filling own water bottles. Food to our rooms tasted like it came from the Orlando food bank. Old and hard. Food in the Aqua Dining was generally ok, not great. Some Casino staff did not understand how to exchange money, or the rules of some of the table games they participated in. Most customers were nice enough to work around these problems.
Matthew Spencer responded
"Thanks for your five-star review of my service and for your feedback on the Celebrity voyage, Jim! I appreciate working with you and your family and hope that Alexandra enjoyed her birthday. Thanks again for your business!"
✓ I would recommend this agent to my family and friends.
94 of 188 people found this review helpful. Was this review helpful to you?YES|NO
The best travel advisor
Reviewed By Greg - Vashon, WA | Traveled to Panama Canal | Panama | Central America
Working with Matt was the best.
✓ I would recommend this agent to my family and friends.
104 of 208 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
Celebrity Learning Certification
Oceania Certified Specialist
Regent Seven Seas Luxury Cruise Expert
Royal Caribbean University - Bachelor of Adventure
Seabourn Academy Graduate
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
Regent Seven Seas Grandeur - January 2025
View Album
Silversea Silver Nova Ship Tour
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Regent Seven Seas Grandeur - January 2025
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My Travel Stories
Comfort on the Nieuw Amsterdam
Holland America's Nieuw Amsterdam isn't the newest, the largest or the most exciting vessel on the seas--and that's just fine. With each arrival on the ship after a busy day exploring ports of call, you truly feel like you are 'coming home'.
The plush chairs and sofas in the relatively-hidden Crows Nest make for a wonderfully co...
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Client Testimonials
Cruise Rescheduling Success
We just wanted you to know how much we appreciate you working so hard to reschedule our cruise--it was amazing and we are so glad it all worked out. We know without your hard work, it wouldn't have. Thanks for not giving up! Many thanks from your Texas friends!
Paula M., Weatherford, TX
A Whole Lot of Appreciation
The phrase is simple and the words are few but behind them is a whole lot of appreciation. Thank you, Matt for making our voyage amazing!
Cynthia M. Flat Rock, NC
A Life Saver!
Matt,
Thanks SO MUCH for coming to rescue and organizing my emergency flights to and from Heathrow after the cruise in September. You took a load off my shoulders!
Wishing You The Very Best,
Sue
Sue T., Asheville, NC
Fun Times!
Matt-
Thanks for all you do for us. You make our fun times on Viking that much better.
Sharon and Jerry
Sharon M, Hendersonville, NC
On The Road with Matt
Matt, I just wanted you to know how grateful I am for your hard work on all of our expeditions! You are so gracious and do a wonderful job in educating us on new places and helping make our vacations special. And you are SO patient! We look forward to working with you for many years to come.
Best,
Cheryl
Cheryl J., Hendersonville, NC
Matt is Top Notch!
Dear Susan-
Just wanted to thank you for putting me in touch with Matt Spencer for our cruise! We could not have worked with a better travel agent. He was always in touch with information and with answers to our questions. Matt is top notch!
Many Thanks,
Melanie
Melanie C., Hendersonville, NC
Celebrity Cruise Awesomeness
Celebrity wanted me to book onboard and I said no way--I know who will look after me. :)
Everything about this cruise has been amazing!! Omg…from the room placement (perfect) to the amenities on board and especially connecting with an amazing group of travelers. It was truly an amazing experience and I can’t express to you how thankful I am to you.
Looking forward to working on the next one with Matt!
Jordan G., Ottawa, Ontario