Disney World
Reviewed By B&B - Orlando, Florida | Traveled to Orlando | Florida | USA
Returning to Disney World after 30 years was on my husband's bucket list. For his 70th birthday, I surprised him with a week long trip back to Disney. Cassie's assistance was invaluable & she truly made it seamless. She was available for us whenever we had questions, even spending extra time with us learning how to navigate the Disney App. Our accommodations were great & we did every ride & restaurant she recommended, which were great, as well. We would highly recommend her services!
✓ I would recommend this agent to my family and friends.
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Great Family Vacation in Mexico!
Reviewed By Sharon T. - Lake Zurich, IL | Traveled to Mexicali | Mexico | Mexico
We wanted a trip where we could relax, hang out, and reconnect with our son, his wife, and our three teen/adult grandchildren that live 2,000 miles away. Cassie chose the perfect place, Iberostar Paraiso Maya Suites in Cozumel. The rooms were spacious, beautiful, and connecting! We chose to stay on the property but found plenty to do with all the available amenities and activities. Cassie was great with sending reminders about transfers, checking in, etc. I highly recommend Cassie and this location!
✓ I would recommend this agent to my family and friends.
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Amazing Disney World Vacation!
Reviewed By Yoon Family - Chicago | Traveled to Orlando | Florida | USA
Our trip to Disney World was our first big trip as a family, so we were quite anxious to make the experience magical for our children. We couldn't have done it without Cassie! She not only answered all the questions we had, but she helped organize the schedule and explained the complicated Lightning Lane system. She also provided advice on things that we didn't think about, such as quiet areas in the parks that are good for over-stimulated toddlers.
During the trip, Cassie was always available for any last-minute questions and concerns and she also checked-in on us on a regular basis. Cassie is certainly an expert on all things related to Disney World. I would highly recommend talking to her if you are planning a trip there.
✓ I would recommend this agent to my family and friends.
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Disney Cruise!
Reviewed By Deanna - Elm Grove, WI | Traveled to Caribbean
We had a wonderful experience with Cassie while planning our Disney Cruise for our family. She was very organized, incredibly knowledgeable, responsive and patient with answering all our questions. Thanks to her planning, our cruise was truly magical and we had an absolute blast! We can’t wait to book our next trip with her. Highly recommend!
✓ I would recommend this agent to my family and friends.
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The most magical trip!
Reviewed By Anewdisneyfanatic - Illinois | Traveled to Orlando | Florida | USA
From the moment I contacted Cassie about wanting to potentially plan a family trip to Disney, I knew I was in the right hands. She had so much knowledge and so much passion for making this magic happen for my family. She held my hand the whole way through providing me with every single thing we needed. She followed up when needed and thought of every single detail while planning. She gave tips and tricks to make traveling easier and more seamless. Every day of the trip she painstakingly wrote a whole paragraph text of what to expect the next day, where to go, what to do, food suggestions, custom maps, etc. I was blown away!
✓ I would recommend this agent to my family and friends.
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First time to Disney World!
Reviewed By Non4State - Ames, Iowa | Traveled to Florida | USA
We went to Disney World in October with my brother’s family and were introduced to Cassie through his in-laws. Cassie was fantastic! She kept us up to date with all the important information, maintained an organized spreadsheet, and helped us with reservations while making sure our two separate bookings stayed connected.
She also sent us daily suggestions based on which park we were visiting each day, which was super helpful and gave us great ideas to make the most of our time. Having those extra tips really helped guide us through each day and made the trip even more enjoyable.
I’m admittedly terrible at checking my personal email, and once I mentioned that to Cassie, she quickly adapted and switched to a communication method that worked best for me. That flexibility made the whole process so much smoother—and honestly helped both of us!
I would definitely work with Cassie again and highly recommend her to anyone planning a Disney trip.
✓ I would recommend this agent to my family and friends.
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Best birthday ever!
Reviewed By Mely - Oswego, IL | Traveled to Florida | USA
I can’t express enough about how amazing Cassie was throughout our trip. From start to finish, she went above and beyond to make sure everything ran smoothly. Her detailed itinerary was absolutely amazing! It kept us organized and allowed us to enjoy every moment without stress. Every detail was thought through, and because of her planning, we were able to just relax and make the most of the experience!
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime!
Reviewed By Esingh01 - Kildeer, IL | Traveled to Greece | Europe
We recently worked with Cassie to organize our first family trip to Greece and Turkey! Cassie is knowledgeable with international travel, and she is incredibly organized. She provides great recommendations and helps with all the decisions and coordination for a smooth trip. We had the very best experience on NCL along with all of the daily excursions that we booked. I highly recommend Cassie if you are looking to book your next dream vacation!
✓ I would recommend this agent to my family and friends.
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Awesome trip
Reviewed By Family2025 - WI | Traveled to Bahamas | Caribbean
From our first conversation to the moment we got home from our trip, Cassie was on top of every change that occurred and kept us updated. She took care of every minute detail for me allowing me to truly enjoy this vacation. This was the first time I have used a travel agent and will use Cassie always. She is wonderful to work with!
✓ I would recommend this agent to my family and friends.
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The best trip of our lives!
Reviewed By Rico - Phoenix Az | Traveled to Rome | Italy | Europe
It was truly amazing. The places that we saw were stunning. And it seemed like we were in constant contact with Cassie who helped us out in so many different ways.
✓ I would recommend this agent to my family and friends.
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Zach & Brenna's Wedding
Reviewed By Z&B Wedding - Phoenix, Arizona | Traveled to Rome | Italy | Europe
I've known Cassie for more than 20 years. I knew she would be the right person to help us with our travels. Cassie is extremely organized, which is one key attribute you need when utilizing a Travel Agent. She responds quickly to any questions, even when navigating multiple time zones. We had 8 people in our group traveling to Ireland for my son's wedding. We put our full trust in Cassie to assist us throughout the entire process. Cassie handled our airline tickets, our beautiful hotels, all transfers via Mercedes vans, from airports to other cities, our train rides, and all our guided tours. I would receive a text from Alessandro, Cassie's partner, every day informing us of what we could expect the following day. Alessandro was extremely responsive as well.
As you can imagine, it's pretty stressful organizing a destination wedding out of the country. For 18 days in Europe, moving 8 of us seamlessly through 2 countries and 8 cities, Cassie and her team were amazing.
I would over
✓ I would recommend this agent to my family and friends.
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One of the most incredible experiences of my life!
Reviewed By Dominic Baptist - Sorrento, Florence, Rome | Traveled to Italy | Europe
Cassie set everything up from the start, which included the rental cars, the flights, the numerous tours around multiple cities in Italy and even all the hotels. When anything went wrong as will happen on most international trips, Cassie fixed it within minutes and had incredible communication skills to get the job done. I will be using Cassie for every single vacation from now on!
✓ I would recommend this agent to my family and friends.
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First Disney Trip Success
Reviewed By LuedersFam - SD | Traveled to Orlando | Florida | USA
Cassie helped us every step of the way on our first trip to Disney World. From choosing a resort and parks within our budget to finding us a wicked good deal on dining to sending daily texts during the trip on what to prioritize. I was intimidated to do all of the Disney navigating but she made it a breeze. If you’re hesitating to reach out for her help- don’t! Best decision ever.
✓ I would recommend this agent to my family and friends.
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Best trip we could have dreamed of
Reviewed By Mom traveling alone with toddler - Chicago | Traveled to Orlando | Florida | USA
I took my 3 year old daughter to Disney World and the trip Cassie coordinated was perfect from start to finish. We built the trip around two things: Disney princesses and convenience. Cassie did not disappoint. Cassie booked our reservations for us months in advance (lodging and restaurants). All we had to do was show up. Cassie checked in with us during the trip and helped augment schedules and existing reservations as needed. She made herself available and couldn’t have been more lovely or easy to work with.
Will definitely be returning to Disney World and will definitely be counting on Cassie to book our next vacation.
✓ I would recommend this agent to my family and friends.
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Best Family Disney Trip!
Reviewed By Alex - Orlando, Florida | Traveled to Walt Disney World | Florida | USA
Cassie was absolutely amazing to work with and made our trip stress free. I was overwhelmed with where to start planning for our trip with only being to Disney World once before so reached out to Cassie and she made it so incredibly easy. She put so much thought into all the details and maximized what we were looking for our trip from hotel, tickets, stroller rentals, and providing
a lot of suggestions and tips. She is so knowledgeable and spent time going through the details and pointing out things I would not have even thought of. I feel like we got to maximize our time knowing what to expect and having our plan in place and knowing where to go/ what attractions we wanted to do. Definitely would not have had as smooth of a trip if it wasn’t for Cassie - so thank you!
✓ I would recommend this agent to my family and friends.
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My first trip to Disney rocked! Thank you
Reviewed By Divya - Lake Zurich, Il | Traveled to Walt Disney World | Florida | USA
This was our very first trip to Disney, and thanks to Cassie, it was absolutely seamless. Traveling with two energetic boys can be overwhelming, especially at a place like Disney World, but Cassie made the entire experience smooth, stress-free, and genuinely magical.
From the start, she helped us book tickets, walked us through the Disney app step by step, and found the best deals for our dates. She tailored everything to our family’s interests—focusing on thrill rides and experiences our boys would love while helping us avoid things that didn’t fit our style.
The best part? Cassie didn’t disappear once the planning was done. She supported us live during the trip—responding to texts, guiding us through changes on the fly, and offering real-time advice as if she were right there with us. Her knowledge of the parks and attention to detail turned what could’ve been an overwhelming first visit into a joyful and smooth adventure.
Cassie isn’t just a travel agent—she’s a Disney strategist
✓ I would recommend this agent to my family and friends.
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Amazing trip of a lifetime!
Reviewed By Laurie - Wauconda, IL | Traveled to Walt Disney World | Florida | USA
When my family decided to do a big trip to Disney, I was at a loss of where to start. After talking to Cassie, we made a plan and she helped us stick to it. Thanks to Cassie, I didn't have to worry about missing any reservation deadlines or missing out on any deals offered by Disney. Cassie made everything clear and constantly answered all of my many questions – even some that I texted her right from the park! I literally cannot imagine planning this trip without Cassie's guidance. I would recommend Cassie to anyone who's planning a Disney trip!
✓ I would recommend this agent to my family and friends.
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Most magical mother/daughter trip
Reviewed By Tiffany - Crystal lake Illinois | Traveled to Walt Disney World | Florida | USA
Working with Cassie was an absolute dream. Months of planning with Cassie we were able to have the most amazing experience at Disney world! She had so many great tips and tricks and dining recommendations that all turned out to be stellar.
I will continue to refer everybody to Cassie because her experience and knowledge definitely shows!
✓ I would recommend this agent to my family and friends.
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Most magical mother/daughter trip
Reviewed By Tiffany - Crystal lake Illinois | Traveled to Walt Disney World | Florida | USA
Working with Cassie was an absolute dream. Months of planning with Cassie we were able to have the most amazing experience at Disney world! She had so many great tips and tricks and dining recommendations that all turned out to be stellar.
I will continue to refer everybody to Cassie because her experience and knowledge definitely shows!
✓ I would recommend this agent to my family and friends.
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First time to Disney with the kids and best trip e
Reviewed By Ashley - Hawthorn Woods, IL | Traveled to Orlando | Florida | USA
We recently returned from an unforgettable trip to Disney, and it wouldn’t have been possible without the amazing help of our travel agent, Cassie. Planning a trip for 16 people could have been overwhelming, but Cassie made it effortless from start to finish.
She truly handled everything—dinner reservations, car rentals, shuttles, hotel accommodations—you name it, she took care of it. Every detail was thoughtfully planned, and it gave us the freedom to just enjoy our time together without any stress.
Cassie’s professionalism, responsiveness, and genuine care for our experience shone through in every interaction. She was always available to answer questions and went above and beyond to ensure every member of our group was happy and comfortable.
Thanks to her, we had an incredible time at Disney with no hiccups, just magical memories. We can’t recommend Cassie enough for anyone planning a trip—she truly made our experience amazing!
✓ I would recommend this agent to my family and friends.
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Adulting Disney
Reviewed By Shivley - Orland, FL | Traveled to Orlando | Florida | USA
My wife and I decided to bring in the new year with an adventure to Disney. It was a great experience, but one that requires planning. Cassie was phenomenal giving us all of the needed information to create a stress-free & enjoyable experience. I would highly recommend.
✓ I would recommend this agent to my family and friends.
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NEVER BOOK DISNEY WITHOUT CASSIE
Reviewed By Aubyn - Chicago, IL | Traveled to Orlando ~ Florida ~ USA
Cassie clearly CARES about the families she works with AND ALL THINGS DISNEY. She is a bonafide expert and was so helpful not just during booking but leading up to and even during our trip! This service was invaluable
✓ I would recommend this agent to my family and friends.
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Our first Disney trip was an amazing success!
Reviewed By Tori D. - Vero Beach, FL | Traveled to Walt Disney World ~ Florida ~ USA
Cassie knows everything! She was able to help from large items like recommending the best hotel for our needs, what meal plan to go with and how to use the fast lane to details like packing lists, where the best snacks are and hidden gems around the park. Our trip was immensely happier and stress free due to her help. We are so grateful for her!
✓ I would recommend this agent to my family and friends.
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Disney World Adventures!
Reviewed By Gena - Kildeer IL | Traveled to Orlando ~ Florida ~ USA
Cassie was organized, thorough, attentive, detail oriented, made herself available whenever we had a question, and even throughout the trip. She was knowledgeable and helped to support us in ensuring we had a smooth trip where we could make the most of our time there. I would definitely use Cassie again for my future travel!
✓ I would recommend this agent to my family and friends.
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Disney done right!
Reviewed By Caroline B. - Denver, CO | Traveled to Walt Disney World ~ Florida ~ USA
Cassie was an incredible partner and leader while planning our Disney trip. She kept us on task, making the decisions we needed in a timely manner to craft the best trip. She shared tons of inside tips along the way and helped to keep us on budget. Once we arrived our trip was stress free because of all the upfront planning and education Cassie provided.
✓ I would recommend this agent to my family and friends.
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Awesome trip for our anniversary!
Reviewed By Brandi - Belhaven, NC | Traveled to Nassau ~ Bahamas ~ Caribbean
Cassie was quick to come up with a cruise option that worked for my needs! She knew all the ins and outs of what I would need for the best experience!
✓ I would recommend this agent to my family and friends.
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Travel Fairy Godmother??
Reviewed By E. Alianello - Hawthorn Woods, IL | Traveled to Walt Disney World ~ Florida ~ USA
Can we give ten stars, please?! Cassie exceeded our expectations working with a travel agent for the first time. She lessened my anxiety and provided valuable expertise (and every possible detail) along the way - from pricing resorts, duration of stay, booking reservations, park tips and tricks, sample schedules, insider insights and timely reminders - I felt so prepared! She was even available and helpful from afar when I had a lightning lane emergency “day one”. We look forward to working with Cassie on many future adventures - she was responsive, reliable and made our Walt Disney World dreams and vision come to life. I HIGHLY recommend working with Cassie, you won’t regret it!
✓ I would recommend this agent to my family and friends.
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Disney 2024!
Reviewed By Caroline - Lake Zurich, IL | Traveled to Walt Disney World ~ Florida ~ USA
Wonderful! She communicates frequently, makes herself available to answer questions and takes all the guesswork out of planning!
✓ I would recommend this agent to my family and friends.
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Magical/Stress Free First Disney Vacation
Reviewed By Ania - Prospect Heights, IL | Traveled to Florida ~ USA
Cassie is absolutely AMAZING at what she does! I was stressed and overwhelmed when I began the journey of planning our first Disney vacation and Cassie was my fairy god mother that came to the rescue. From my first interaction with her to the very end of our trip she made me feel more comfortable and less stressed every time I spoke with her. She answered my questions before I even had a chance to ask her. She is also amazing at getting back to you quickly and her advice and tips were the best. Prepared our family for an amazing trip and made me feel at ease at each step of the process from booking, to helping with decision making to fit our budget and also keep both my little ones happy throughout the vacation. If you are like me and have been dreading planning a Disney trip because of feeling overwhelmed with how much there is to plan Cassie is your girl! I could not praise her enough.
✓ I would recommend this agent to my family and friends.
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Italt Trip
Reviewed By Tim - Northwest suburbs of Chicago | Traveled to Italy ~ Europe
Everything was well communicated while planning the trip. Our trip was two weeks long and everything went as planned. Cassie did a great job in every step of the process. Would highly recommend her to anyone planning a vacation. Cassie took all the planning pressure off us and allowed us to fully enjoy the trip.
✓ I would recommend this agent to my family and friends.
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Disney World
Reviewed By Kara - Wauconda, IL | Traveled to Orlando ~ Florida ~ USA
We couldn't have done this trip without Cassie. We knew that we wanted to go to Disney World but there's just so much to see we didn't know where to start. She helped us find the hotel that was right for our needs, big pool, close to parks, food etc. She booked everything for us, got us deals that we didn't know about. She explained the app and how to use all it's features. She booked us the restaurants we wanted to eat at and helped us find others that fit what we were looking for. Helped us with stroller rentals and all the things we could and couldn't bring. She was available when we were on our trip to answer a few more questions we had when we were down there. There is no way we could have done any of this on our own. We are so thankful and would definitely recommend using Cassie to book your trip!
✓ I would recommend this agent to my family and friends.
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The most memorable and magical family trip!
Reviewed By Beth - Lonetree, CO | Traveled to Disneyland ~ California ~ USA
Cassie helped to make our trip seamless. I was hesitant to plan a Disney trip because it seemed overwhelming and stressful. I reached out to Cassie, and it was the best decision I made! She was prompt, easy to work with, organized, and fun. From organizing the days at the park, the hotel, transportation, and stroller rental, she made the trip amazing! It's hard to put into words What this trip meant to me and my family. I would highly recommend Cassie and I already have to my friends. I definitely would not have had the same incredible Disney experience without her help! You can tell she loves what she does, and is enthusiastic to help others plan their amazing vacations. I could not be more pleased with the trip and her help!
✓ I would recommend this agent to my family and friends.
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Best Disney Trip!
Reviewed By Natalia - Arlington Heights, IL | Traveled to Orlando ~ Florida ~ USA
Cassie was amazing! She was extremely knowledgeable, attentive, and overall a huge help. She made our Disney trip go super smooth even with three littles under the age of 6! Would highly recommend!
✓ I would recommend this agent to my family and friends.
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Amazing first Disney Trip!
Reviewed By AJ Becker - Barrington, IL | Traveled to Orlando ~ Florida ~ USA
Cassie was wonderful to work with! Her knowledge of Disney World and all the parks was extremely helpful for our first time planning a Disney trip. She was responsive and answered all my questions and concerns in timely manner. She took time with us on each call to make sure we covered everything we needed and never made us feel rushed. She emailed reminders and updates that were very helpful. She helped us get all the reservations we were hoping for and helped us figure out tentative plans for each day at the parks. In addition, her genuine excitement for us to go on this trip made it even more fun to plan. When we decided to go on this trip I was overwhelmed thinking about all the planning that goes in to a Disney trip and working with Cassie took all that stress away -- I can't thank her enough for that. I highly recommend working with Cassie on any vacation you may be looking to plan!
✓ I would recommend this agent to my family and friends.
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The most MAGICAL family vacation
Reviewed By etulicki - Crystal Lake, IL | Traveled to Walt Disney World ~ Florida ~ USA
Having not been to Disney World since I was a child and planning a vacation for 13 of us (ages 2-71) I had no idea where to even begin...enter Cassie. From beginning to end working with Cassie to plan this once in a lifetime family vacation was so seamless and fun. Cassie really got to know what we wanted out of our trip and helped us build the most dreamy vacation. She helped plan details that were big and small and was always accessible even during our trip when a few questions came up. I have no doubt that without Cassie's wonderful help we would have been completely lost by all the in/outs and secrets of Disney. Working with Cassie was like having a friend looking out for you and wanting you to have the best time fo your life...we've been back less than a week and are already looking forward to having her help plan a trip back for us!
✓ I would recommend this agent to my family and friends.
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Best family vaca!
Reviewed By HRebel - Chicago, IL | Traveled to Orlando ~ Florida ~ USA
Cassie was simply amazing! She helped us every step of the way with great detail, troubleshooting, and making sure we had everything we needed for our trip! She was very attentive and responded quickly to our email or text questions/help. We will never use anyone else!
✓ I would recommend this agent to my family and friends.
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one the best trips ever. Great for families.
Reviewed By Turks - Caribbean | Traveled to Turks and Caicos Islands ~ Caribbean
very pleasant and helpful
✓ I would recommend this agent to my family and friends.
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Top notch services
Reviewed By Kelly - Manhattan, IL | Traveled to Turks and Caicos Islands ~ Caribbean
Cassie is a phenomenal travel agent! Top notch service from start to end. She is prompt, knowledgeable, and professional. She made the process so easy from start to finish. Leaving more time for excitement and less on stress! Highly recommend her services! You won’t regret it!
✓ I would recommend this agent to my family and friends.
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Disney Made Simple with Cassie
Reviewed By May - Barrington, IL | Traveled to Orlando ~ Florida ~ USA
Cassie and I spoke multiple time prior to our first Disney trip and she had all the tips. Thank goodness she was there to coach me through r he reservation process and made all my dinner and event reservations for me. Also, the Disney tips she prohibited us from all her experience were top notch. We will be booking a well earned adults only trip next with Cassie!!
✓ I would recommend this agent to my family and friends.
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BEST vacation ever!
Reviewed By Party of 6 - Orlando, FL | Traveled to Universal Orlando ~ Florida ~ USA
Cassie was an absolute dream to coordinate our family vacation with! She was thoughtful in providing the details of our vacation clearly, and paid mind to our hopes and wishes that were dreamed up leading to our theme park(s) adventure.
Which, sometimes the theme park(s) vacations can leave your head spinning when an overload of information is given to you.
But, not with Cassie! She was clear, thorough, and provided her personal insight into her own experiences at the same places that we were vacationing as a family. That is something I absolutely appreciated!!
She was intentional about knowing our expectations, and provided amazing insight while thoughtfully planning our 6 day itinerary. She was an absolute delight! I will absolutely be reaching out to Cassie in the future for help in planning our next family adventure, and will 100% be recommending her services to friends and family. Thank you so much Cassie!
✓ I would recommend this agent to my family and friends.
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