Fantastic Cruise!
Reviewed By Mother and Son Trip - Phoenix Arizona | Traveled to Bahamas | Caribbean
Jodi was a true professional and a pleasure to work with. She was an excellent communicator, knowledgeable, and flexible. She exceeded my expectations. My son and I had a wonderful trip and created precious memories.
Jodi Mongold responded
"Thanks so much for the positive feedback! I can't wait to work with you again on your next adventure!"
✓ I would recommend this agent to my family and friends.
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Bucket list anniversary trip
Reviewed By Ready to see the world 007 - Fort Wayne, IN | Traveled to Jamaica | Caribbean
Let me just start by saying Jodi is amazing. She knew that my husband and I had always wanted to go to a Sandals Resort and she found us an amazing deal just in time for our 24th anniversary. She helped with every detail from the booking of the resort, the excursions and flights. She knew I was super nervous about flying and leaving the country but supported us through the whole trip answering all my silly questions. 100/100 recommend using her services. I know we will definitely use her for our future adventures.
Jodi Mongold responded
"Thank you so much for the great review. It was so much fun to make this dream come true for you! I'll keep my eye out for your next epic experience!"
✓ I would recommend this agent to my family and friends.
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An amazing trip!
Reviewed By Doug - Huntertown, Indiana | Traveled to Alaska | USA
Jodi took care of all the details and was available for us every moment of the way for our many questions that came up. Not only do we have an amazing trip but I would recommend Jodi highly to plan and take care of your trip needs for future travel!
Jodi Mongold responded
"Thanks so much for your 5-star review! It was a privilege to be a part of your epic journey to Alaska. Let me know when you're ready to create your next adventure. :-)"
✓ I would recommend this agent to my family and friends.
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Honeymoon Cruise
Reviewed By Honeymooners - Waukesha, WI | Traveled to Bahamas | Caribbean
The trip was awesome and I could not be more thankful to Jodi for helping us set up everything and make our experience so memorable and easy. Thank you!
Jodi Mongold responded
"Congratulations again to both of you! It was a privilege to be a part of your special moment, and thank you for the great review."
✓ I would recommend this agent to my family and friends.
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Awesome trip! Jodi's the best!
Reviewed By Janel - Fort Wayne, In | Traveled to Cabo San Lucas | Baja California Sur | Mexico
We’ve had the pleasure of working with Jodi for several trips now, and each time she has absolutely knocked it out of the park. We just returned from an incredible vacation to Cabo, and once again, she exceeded every expectation.
From the moment we started planning, she took care of every detail—big and small. She provided us with clear information and guidance for each step of our journey, which gave us complete peace of mind. We felt so comfortable and confident knowing she had everything handled.
Thanks to her thoughtful planning, all we had to do was relax and enjoy the experience. It’s rare to find someone so thorough, professional, and genuinely caring. We can’t recommend her highly enough!
Jodi Mongold responded
"I love hearing this! My goal is always to provide the best experience without any hassle and worry for the client, so I'm thrilled that you feel this way! Thanks for the recommendation, and I look forward to working with you again soon."
✓ I would recommend this agent to my family and friends.
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Dream Trip
Reviewed By Sarah - Phoenix, AZ | Traveled to Alaska | USA
We had a wonderful time on our trip to Alaska. Jodi ensured everything went smoothly for airplane, hotel, shuttles, cruise ship, and excursions. She made sure we had detailed information on how everything worked and answered all our questions. We had an amazing time and I recommend her as a travel agent!
Jodi Mongold responded
"Sarah, I'm glad I was able to create such an amazing experience for you! It was a pleasure to work with you and I look forward to serving you again in the future."
✓ I would recommend this agent to my family and friends.
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The Easiest Trip Ever
Reviewed By BeckyS - Auburn, Indiana | Traveled to Williamstown | Kentucky | USA
First experience with a travel agent and it was totally seamless and trouble free! I would definitely use Jodi’s expertise again and recommend her to anyone. She did all the work that saved me from hotel selection in a first visit destination and all in a very timely manner with a spur of the moment decision on my part to make the trip. She asked all the pertinent questions to align my preferences with the trip- hotel location, pricing, etc
Jodi Mongold responded
"Thank you for the fabulous review, and I'm so glad I could help you with these arrangements. It was a pleasure working with you and I look forward to hearing from you for your next trip!"
✓ I would recommend this agent to my family and friends.
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A great trip
Reviewed By Jim Jimenez-Jarrett888 - Phoenix, AZ | Traveled to Grand Rapids | Michigan | USA
Jodi, did a great job of finding me flights to Grand Rapids Michigan and back to Phoenix, Arizona. I had no troubles along the way.
Jodi Mongold responded
"Jim, I'm glad everything went well for your trip! Looking forward to hearing from you again soon."
✓ I would recommend this agent to my family and friends.
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Best Travel agent ever!!
Reviewed By Sue - Peoria AZ | Traveled to Alaska | USA
Although our experience with Norwegian Joy was not the best, Our travel agent Jodi Mongold did everything she could to make it the best experience possible. Will definately use her again and recommend her to all our friends and family!
Jodi Mongold responded
"I'm so sorry your cruise with NCL had so many challenges, but thank you for separating that from your experience with Sweet Memories Travel. I look forward to serving you on future trips; You were a pleasure to work with!"
✓ I would recommend this agent to my family and friends.
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Alaska Cruise
Reviewed By TMD - Litchfield Park, AZ | Traveled to Alaska | USA
Jodi did a fantastic job putting together our 9 day Alaska cruise with NCL. From flights to excursions, she was there every step of the way to ensure we had a smooth and enjoyable vacation. We will be using her services for our next trip without a doubt!
Jodi Mongold responded
"Thank you for your positive review! It was a pleasure working with you."
✓ I would recommend this agent to my family and friends.
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Tale of a Great Sail!
Reviewed By Janelbo S - Fort Wayne, IN | Traveled to Caribbean
Jodi did an amazing job helping us plan our cruise. She is very quick and detailed with her communication. She gets answers almost immediately and is very patient in thr planning process!
Jodi Mongold responded
"Thanks for your great feedback! I hope to work with you again soon."
✓ I would recommend this agent to my family and friends.
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Fantastic Trip - Excellent Service
Reviewed By Tyler H - Fort Wayne, IN | Traveled to Mexico
Jodi was FANTASTIC! She is awesome to work with and was very helpful for the entire process. She helped book everything from the flights to the 7-day cruise and it was a smooth process. I would recommend her to anyone who wants convenience and ease when traveling. She responds promptly and is very professional.
Jodi Mongold responded
"Thank you, Tyler, for the kind review! You were great to work with and I look forward to booking your next trip."
✓ I would recommend this agent to my family and friends.
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Once and Lifetime Family Trip!
Reviewed By KB - Gig Harbor, Washington | Traveled to Greece ~ Europe
Jodi went above and beyond to help plan our trip to Greece! Her patience, diligence, and expertise helped make our trip stress-free and memorable. I highly recommend her for trips big or small!
Jodi Mongold responded
"Thank you for the great review. I look forward to working with you again soon!"
✓ I would recommend this agent to my family and friends.
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a great trip
Reviewed By JJ - Ft Wayne, Indiana | Traveled to Moab ~ Utah ~ USA
She planned everything for us and made all the reservations, including our flights. When the airlines changed one of our flights so that we could no longer make the connection, she got the airlines to agree to an acceptable alternative. She made herself available whenever we had questions.
Jodi Mongold responded
"I'm so glad you enjoyed your Rocky Mountaineer Rail Trip! It was a pleasure working with you, and I hope to plan your next vacation when you're ready. :-)"
✓ I would recommend this agent to my family and friends.
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Last Minute Trip that worked out thanks to Jodi!
Reviewed By Julie H. - Fort Wayne, IN | Traveled to Nassau ~ Bahamas ~ Caribbean
We asked Jodi to book us a very last minute (12 days in advance) trip for our 35th anniversary to the Bahamas. She took care of EVERYTHING and then went to bat to get money back for us when we switched our accommodations. She was very helpful and accessible to answer all of our questions. She made sure we had all the information we needed for every step of our travel. We will definitely use her services to book future travel!
Jodi Mongold responded
"Julie, Thank you for the 5-star review! I am so glad everything worked out well and you were able to have the last-minute trip you wanted. I look forward to helping you again soon."
✓ I would recommend this agent to my family and friends.
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Incredible Family Experience
Reviewed By Timothy D. - Litchfield Park, AZ | Traveled to Kauai Island ~ Hawaii ~ USA
Our trip to Kauai was amazing! We did a week of adventure tours like zip-lining, kayaking, hiking, sailing, and snorkeling, but also had enough time to relax and enjoy the beach. It was the perfect blend for our family of four, and every detail from the flights to car rental, condo, excursions, and even a few restaurant suggestions were planned by Jodi. I would definitely use Sweet Memories Travel again!
Jodi Mongold responded
"Thanks for the great review, Tim! It was a pleasure to work with you and your family and I look forward to booking your next amazing trip!"
✓ I would recommend this agent to my family and friends.
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