They have been outstanding. They have incredible knowledge of resorts—gained from personally visiting many of them—has been invaluable in helping us select the perfect destinations. Their expertise in finding exactly what we want and need makes every trip stress-free and perfectly tailored to us. They go beyond just booking a trip; they factor in important details we would never even think of, such as airlines with travel history issues or hotels with prior service problems. Their honesty, lack of pushy up-selling, and genuine care for our experience is something we truly appreciate. For example, we recently wanted to book a last-minute trip. We called and chatted for half an hour, were given multiple options and ideas, and ended up booking within the hour—securing an amazing deal. They truly take the stress out of planning trips yourself. We continue to be amazed by the level of service provided and will absolutely use Travel VIP for all our future travel needs. Highly recommend!