Amazing, knowledgeable, and helpful travel agent!
Reviewed By Melissa - Saint Augustine, FL | Traveled to Bahamas ~ Caribbean
Jessica is very knowledgeable when it comes to cruising! Any question that arises, she is able to answer! We have been cruising for a long time, and she’s helped clarify questions on our recent trips and given insightful information on excursions! She looks out for the best deals for families as well! She’s a great agent to work with and I definitely recommend her to others!
Jessica Hoelzel responded
"Thank you so much for those kind words. I love sharing my knowledge with your family and I love how you all share a love for cruising just like I do. "
✓ I would recommend this agent to my family and friends.
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A trip to remember!!
Reviewed By Christine - St. Augustine, FL | Traveled to Mexico
Jessica was an amazing help with booking our cruise! She wasn’t pushy at all and was super helpful with everything from the booking, buying drink packages (she made sure we got the best deals), and had great suggestions for shore excursions. She has a wealth of experience cruising and I highly recommend booking with her!!
Jessica Hoelzel responded
"Thank you Christine for trusting me with your family's vacation. I appreciate the kind words and hope to help you with future vacations. You and your family were all so easy to work with which makes my job even more rewarding."
✓ I would recommend this agent to my family and friends.
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Fun in the Sun While Cruising..
Reviewed By Jodi K - Fork, Maryland | Traveled to Bahamas ~ Caribbean
Jessica was great to work with. This was my first cruise and she is very experienced. She told me do's and dont's. Helped me when/if I had a questions and/or problem any time of the day. Even spoke to the cruise people, while on board with a issue. She is GREAT.
Jessica Hoelzel responded
"Thanks so much for this review! I try my hardest to offer exceptional service for each and all of my clients. I'm glad you found my knowledge helpful and can't wait to help you plan your next vacation!"
✓ I would recommend this agent to my family and friends.
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Ethical, reliable, and trustworthy
Reviewed By Liz - St. Augustine, FL | Traveled to Greece ~ Europe
Jessica spent hours researching a potential vacation for us. The optimal plan she presented, at the least cost to us, took money out of HER pocket. Yet, she offered it anyway. I cannot dream of a more reliable person to manage our future travel!
Jessica Hoelzel responded
"Thank you Liz for the review. It has been my pleasure researching your Greece vacation. I think we came up with a great plan and can't wait to put it into action!"
✓ I would recommend this agent to my family and friends.
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So many great family trips booked!
Reviewed By MCorallo - St Augustine, FL | Traveled to Caribbean
Jessica is wonderful to work with for all of your travel needs! She listens to your travel wants and needs and makes them happen. She’s tireless in her effort to get you the best deal, room, floor, etc. She has such a wealth of knowledge about all things cruising, destinations, and more! You won’t be disappointed!
Jessica Hoelzel responded
"Thank you for the wonderful review! It's great working with clients who are flexible and easy to work with. Can't wait to start planning your next adventure!!"
✓ I would recommend this agent to my family and friends.
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Quick last minute trip put together FLAWLESSLY
Reviewed By Agent Fan 123 - Saint Johns FL | Traveled to Puerto Rico | USA
I had the need for a quick last minute trip, and by last minute I meant 2 days. She took time to talk with me, send me ideas, then I told her what I did not like about certain ones and she was sending me emails with other ideas after midnight. We finalized a trip at 8 or 9am, and all the details were booked and emailed within the hour.
✓ I would recommend this agent to my family and friends.
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Great experience
Reviewed By JuliaD - Jacksonville,Fl | Traveled to Mexico
Jessica made my trip planning so much easier! Was quick to respond to any question.
Sent a 2 whole documents about planning the trip, what to expect , and instructions.
Was checking on us through our whole trip and even after.
We had a great experience with her. Definitely will use her services next time.
Jessica Hoelzel responded
"Thank you Yulia! Look forward to helping you plan your necxt adventure :-)"
✓ I would recommend this agent to my family and friends.
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Fantastic Customer Service!
Reviewed By GranLake Travel - Saint Augustine, FL | Traveled to Bahamas | Caribbean
Jessica is an amazing travel agent! She is quick to respond and does all the research for you that meets what you are looking for and within budget. She goes above and beyond to get you the best price out there and is very knowledgeable!
Jessica Hoelzel responded
"Thank you for choosing me to help plan your vacations! Your family has been a pleasure to work with and I can't wait to help you plan that next big adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
NCL Breakaway: Spain/France/Italy
Reviewed By Cruising25 - FL | Traveled to Spain | Europe
This was our first European vacation and Jessica truly made the booking process seamless! She met with me to go over the places she had visited and provided excursions she recommended for each port based on my likes and family friendly adventures. Jessica made multiple phone calls to NCL agents on my behalf for any question I had that she wasn’t 100% sure of, just to deliver the correct information for me. I have already booked our spring break trip through her and will continue to use her services and knowledge for all my travels!
✓ I would recommend this agent to my family and friends.
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Amazing Trip on The Utopia of The Seas
Reviewed By Andrea - Saint Augustine Fl | Traveled to Bahamas | Caribbean
Jessica was amazing to work with. She researched options for us helped us stay within budget and was quickly available to answer any questions or concerns. I highly recommend Jessica to help you plan your next vacation. We will definitely be using her again.
✓ I would recommend this agent to my family and friends.
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At ease vacation of adventure
Reviewed By C and C - St augustine florida | Traveled to Las Vegas | Nevada | USA
We contacted jessica to get us to vegas grand canyon and arizona with dates in mind. She asked the right questions to get us the perfect hiking places with gorgeous views. The places we stayed were within walking distances to restaurants and sites. It was smooth checking into each place and Jessica checked in often to see if everything is ok each stay and responds quickly with any question!!!
Jessica Hoelzel responded
"Thank you Christine! It was my pleasure to help you guys and plan such a memorable vacation for you. My goal is always to provide the best service possible and that goes for each and every vacation planned with me. Can't wait to help you again with your next adventure!"
✓ I would recommend this agent to my family and friends.
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Family Cruise
Reviewed By Travel2024 - Vienna, Va | Traveled to CocoCay | Bahamas | Caribbean
We had a wonderful time! There were 19 of us and Jessica handled everyone's concerns & needs quickly and professionally. She did a great job!
Jessica Hoelzel responded
"I am so happy that this family trip turned out the way everyone was hoping. I love doing group trips and hope to be able to plan another one for you and the extended family in the future!"
✓ I would recommend this agent to my family and friends.
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Great Agent!
Reviewed By J&P - Ormond Beach | Traveled to Caribbean Sea | At Sea | At Sea
Jessica is always available when I reach out and has extensive knowledge for all of the trips we've considered and ultimately reserved! She is efficient and accurate!
Jessica Hoelzel responded
"Thanks so much! I love helping people plan the best vacation ever. And it's great when I get to work with great clients like you and Paul."
✓ I would recommend this agent to my family and friends.
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Easy and Breezey
Reviewed By MJ - Hilton Head Island, SC | Traveled to CocoCay ~ Bahamas ~ Caribbean
Jessica was very friendly and helpful. I am a first time cruiser and she provided great knowledge.
Jessica Hoelzel responded
"Thanks for your review! It is always my pleasure to work with such easy going clients. I'm ready to help when you decide to plan that next vacation!"
✓ I would recommend this agent to my family and friends.
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First Cruise - Surprise Birthday Celebration
Reviewed By Maddie - Columbus, OH | Traveled to Bahamas ~ Caribbean
This was my first ever cruise, I didn’t know where to begin. After connecting with Jessica she made the process seamless and enjoyable. She answered any/all my questions and made some recommendations for things to do and to pack to make my cruise experience the best. I definitely recommend Jessica for your future travels!
Jessica Hoelzel responded
"Thank you Maddie! I'm so glad you and your family had a great time cruising and that you were able to surprise your mom for her birthday! I'm always here to help when you want to plan that next vacation!"
✓ I would recommend this agent to my family and friends.
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