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Jessica Hoelzel
Saint Augustine, FL Travel Agent· 2 Years of Experience
JLH Travel 365, an independent agent with Cruises & Tours, Unlimited, a Travel Leaders Network Affiliate Agency
5.0
(15)
100% Recommended
Jessica is very knowledgeable when it comes to cruising! Any question that arises, she is able to answer! We have been cruising for a long time,... Read More >
Areas of expertise
Destinations:
Aruba, Bermuda, Hawaii, Barbados, CozumelInterests:
Beach Vacations, Cruises, Family VacationsSuppliers:
Celebrity Cruises, Hilton Hotels, Royal Caribbean, Hilton Worldwide, ViatorAbout Me
Agent specializing in Cruising and Beach Vacations
Cruising is a great way to see the world. It's also a great way to get a quick overview of places to know whether or not it's somewhere you want to go to again for a longer period of time. I have been on over 70 cruises and counting. I find them the perfect vacation for everyone. They are like floating all-inclusives.
Hawaii is one of my favorite beach destinations. I have been 6 times and have been to Oahu, Maui and the Big Island. All of the islands offer unique things. From the hustle and bustle of Waikiki on Oahu to the beautiful sunrises on Mt Haleakala in Maui and the interesting lava terrain of the Kona side of the big island. Each island has so much to offer in terms of sightseeing, relaxation, fun and food!
Is a Caribbean island more your speed? Rather be on land then on water? Barbados is my favorite Caribbean island beach vacation. The people are wonderful, the sight seeing is abundant, the beaches are beautiful, and the food is delicious.
Areas of expertise
Destinations:
Aruba, Bermuda, Hawaii, Barbados, CozumelInterests:
Beach Vacations, Cruises, Family VacationsSuppliers:
Celebrity Cruises, Hilton Hotels, Royal Caribbean, Hilton Worldwide, ViatorMy Travel Specialties
Cruise and Beach Vacations Specialist
▶Cruise and Beach Vacations Specialist
Hey everyone! Looking to getaway? I'm your girl! My name is Jessica and I am here to help you with all of your travel needs. I have extensive knowledge in planning cruises and beach vacations. I have been on over 70 cruises going to places like from the Caribbean to Alaska to the Mediterrane...Read More ▶
Beach Specialist (Hawaii)
▶Beach Specialist (Hawaii)
Hawaii is a place that has something for everyone. If you are planning a visit, I highly recommend doing at least 10 days and visiting a minimum of 2 islands. Out of the 3 I have been to if I could only pick 2 it would be Oahu and the Big Island.
Oahu is going to be the island that has...Read More ▶
Beach Specialist (Resorts - Hilton Barbados)
▶Beach Specialist (Resorts - Hilton Barbados)
Who doesn’t love relaxing on a lounge chair looking out at the ocean and hearing the crash of the waves while soaking in the warmth of the sun? Perhaps you are eyeing up the jet ski rentals, or the fun frozen drink the person next to you ordered. Maybe you are under an umbrella immersing yourse...Read More ▶
Cruise Expert
▶Cruise Expert
Nothing is better then being able to see many places in a short amount of time. Let's face it not everyone has the time or money to take long extensive vacations. Cruising really helps give you a pre-view of a bunch of places that if you really like one spot in particular you can plan a land va...Read More ▶
REVIEWS
Rating: 5.0
15 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:
Showing 15 reviews
Amazing, knowledgeable, and helpful travel agent!
Reviewed By Melissa - Saint Augustine, FL | Traveled to Bahamas ~ Caribbean
Jessica is very knowledgeable when it comes to cruising! Any question that arises, she is able to answer! We have been cruising for a long time, and she’s helped clarify questions on our recent trips and given insightful information on excursions! She looks out for the best deals for families as well! She’s a great agent to work with and I definitely recommend her to others!
Jessica Hoelzel responded
"Thank you so much for those kind words. I love sharing my knowledge with your family and I love how you all share a love for cruising just like I do. "
✓ I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
A trip to remember!!
Reviewed By Christine - St. Augustine, FL | Traveled to Mexico
Jessica was an amazing help with booking our cruise! She wasn’t pushy at all and was super helpful with everything from the booking, buying drink packages (she made sure we got the best deals), and had great suggestions for shore excursions. She has a wealth of experience cruising and I highly recommend booking with her!!
Jessica Hoelzel responded
"Thank you Christine for trusting me with your family's vacation. I appreciate the kind words and hope to help you with future vacations. You and your family were all so easy to work with which makes my job even more rewarding."
✓ I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Fun in the Sun While Cruising..
Reviewed By Jodi K - Fork, Maryland | Traveled to Bahamas ~ Caribbean
Jessica was great to work with. This was my first cruise and she is very experienced. She told me do's and dont's. Helped me when/if I had a questions and/or problem any time of the day. Even spoke to the cruise people, while on board with a issue. She is GREAT.
Jessica Hoelzel responded
"Thanks so much for this review! I try my hardest to offer exceptional service for each and all of my clients. I'm glad you found my knowledge helpful and can't wait to help you plan your next vacation!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Ethical, reliable, and trustworthy
Reviewed By Liz - St. Augustine, FL | Traveled to Greece ~ Europe
Jessica spent hours researching a potential vacation for us. The optimal plan she presented, at the least cost to us, took money out of HER pocket. Yet, she offered it anyway. I cannot dream of a more reliable person to manage our future travel!
Jessica Hoelzel responded
"Thank you Liz for the review. It has been my pleasure researching your Greece vacation. I think we came up with a great plan and can't wait to put it into action!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
So many great family trips booked!
Reviewed By MCorallo - St Augustine, FL | Traveled to Caribbean
Jessica is wonderful to work with for all of your travel needs! She listens to your travel wants and needs and makes them happen. She’s tireless in her effort to get you the best deal, room, floor, etc. She has such a wealth of knowledge about all things cruising, destinations, and more! You won’t be disappointed!
Jessica Hoelzel responded
"Thank you for the wonderful review! It's great working with clients who are flexible and easy to work with. Can't wait to start planning your next adventure!!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards

Celebrity Learning Certification

Royal Caribbean University - Master of Adventure
Royal Caribbean Master of Adventure
Celebrity Cruises Certified Travel Advisor
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
Cruising Northern Europe 2025
View Album
Royal Caribbean - Icon of the Seas
View Album
Barbados
View Album
Big Island, Hawaii
View Album
Oahu, Hawaii
View Album
Cruising Alaska 2022
View Album
Cruising Europe 2024
View Album
Roatan Sloth and Monkey Experience
My Travel Stories
Client Testimonials
First Cruise Success!
Text between JLH Travel 365 and myself:
JLH Travel 365: Is everything going ok?
Me: Yes! The ship is awesome and we are really enjoying it!
JLH Tavel 365: All good still? How have the excursions been?
Me: Yes! Everything is wonderful! The excursions have been great. We loved the snorkling in Roatan, but the beach not as much. The Mayan Ruins in Costa Maya were great today!
JLH Travel 365: Awesome! So glad you are having such a great time! Don't hesitate to contact me if you have any questions or concerns.
Lisa Eggert, Missouri
Family Cruise Success!
A text between JLH Travel 365 and myself:
JLH Travel 365: Did you make it to your rooms? Everyone good? Boarding process easy? Did my boarding document help? Were you able to get your dinner reservations?
Me: Hi! Yes! Thank you so much! Boarding process was easy and your boarding document was great!
Me: My daughter loves her octopus!
Me: Reservations for dinner worked out great! We are at tables right behind each other and near the window.
JLH Travel 365: Great! Enjoy your week and if you have any questions let me know!
Minta Dutch, Florida