Virgin Voyages Certified Specialist

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Felicia Francis, Travel Agent in Markham, ON

Felicia Francis

Markham, ON Travel Agent

Felicia Francis

Markham, ON · 2 Years of Experience

Onvigo, an independent agent with Onvigo Inc, a Travel Leaders Network Affiliate Agency
5.0
(13)
100% Recommended
This vacation was my first time in Mexico, and I cannot wait to go back already! From the all-inclusive food and drinks to the beautiful beach,... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Jamaica, Dominican Republic, Belize, Costa Rica, Tobago

Interests:

Beach Vacations, Cruises, Groups, Women's Travel

Suppliers:

Virgin Voyages, Princess Cruises®, Royal Caribbean

About Me

Virgin Voyages
Virgin Voyages

Are you dreaming of your next big adventure? Maybe sipping a handcrafted cocktail on a stunning rooftop at sea, exploring vibrant ports in the Caribbean or Mediterranean, or soaking in the luxurious “adults-only” vibe that Virgin Voyages is known for. If that sounds like your kind of vacation, you’ve come to the right place!

I’m a Certified Virgin Voyages First Mate, which is just a fun way of saying that I’m trained, connected, and ready to help you plan the Virgin Voyages cruise of your dreams. But it’s more than just a title, it means I have insider knowledge, access to the latest updates, and an understanding of all the little details that can make your voyage smooth, stress-free, and unforgettable.

So, what’s so special about Virgin Voyages? Let’s start with the basics. Virgin Voyages is not your typical cruise line. Think of it as a floating boutique hotel that just happens to sail to some of the most beautiful destinations in the world. No kids (yes, you read that right, it’s adults only), no buffets, no old-school rules. Instead, you get elevated dining experiences with over 20 eateries (all included, no nickel-and-diming here), cutting-edge entertainment that feels more like a night out in Miami or Ibiza than a cruise show, and spaces designed for both relaxation and play.

From sunrise yoga on deck to late-night dance parties under the stars, Virgin Voyages has redefined what it means to cruise.But with all of those amazing options, it can sometimes feel a little overwhelming when you’re trying to decide:Which cabin is right for me, Sea Terrace, RockStar Suite, or something in between?What itinerary should I pick, Caribbean sunsets, European escapes, or both?How do I make the most of Virgin’s incredible dining and entertainment without missing out?What insider tips do I need to know to unlock the best experiences?That’s where I come in.

What I bring to your voyage As your Certified First Mate, my role is to be your guide before you ever step on board. I’ll help you figure out which sailing matches your style (laid-back and relaxing, or high-energy and adventure-packed), walk you through the booking process, and make sure you know about all the perks, upgrades, and experiences that can make your vacation extra special.Want to try out the exclusive Richard’s Rooftop? Curious about the best way to spend your day at Virgin’s private beach club in Bimini? Wondering how to plan your shore excursions so you get the right mix of fun and relaxation? I’ve got the answers. And because I stay up to date with Virgin Voyages news and training, I’ll also know about promotions, sailor loot (onboard credit), and tips that you won’t always find by just booking online yourself.

Why book with me instead of just going directly through Virgin Voyages? Great question, and here’s the simple answer: you’re not just getting a booking, you’re getting a personal travel partner. When you book through me, you’ll have someone to:Navigate the choices and options with you.Keep track of the important deadlines and details.Share insider recommendations to enhance your trip.Answer your questions (big or small!) along the way.Make sure you feel supported from the time you book until you return home with your favorite new memories.

Why I love Virgin Voyages Beyond the perks, Virgin Voyages has a spirit that just speaks to me. It’s about freedom, fun, and living in the moment, with no regrets. It’s about enjoying life at sea without the old stereotypes of cruising. It’s modern, stylish, and refreshingly different. Every time I talk about it, I can’t help but get excited, because I know how much joy and relaxation it brings to the people who sail with them.

Ready to plan your adventure? Whether it’s your first Virgin Voyage or your fifth, I’d love to help you create an experience that’s tailored to you. So, if you’re ready to stop dreaming and start planning, let’s chart your course together. Drop me a message, and let’s get you sailing the Virgin way — carefree, unforgettable, and 100% you.Your Virgin Voyages adventure starts here… and I can’t wait to be your First Mate on the journey. 

REVIEWS

Rating: 5.0
13 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 13 reviews

Everyone Needs A Trip to Cancun!
Reviewed By Traveler123 - Toronto, Canada | Traveled to Cancun | Quintana Roo | Mexico
This vacation was my first time in Mexico, and I cannot wait to go back already! From the all-inclusive food and drinks to the beautiful beach, it was truly a great vacation. Felicia genuinely gave my family and me the trip of our lives!
Felicia Francis responded
"Thank you so much for your kind words! It truly means the world to me to know your first trip to Mexico was such a memorable experience. I loved helping you and your family plan this vacation, and I’m so happy it exceeded your expectations. I can’t wait to help you plan the next one! "
I would recommend this agent to my family and friends.
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Awesome Group Cruise!
Reviewed By Dayna - Toronto, Canada | Traveled to Aruba | Caribbean
Felicia did a wonderful job planning our family trip! She made the process so seamless for our large group & was always available to answer any questions. She is very knowledgeable & our trip went so smoothly from start to finish thanks to her!
Felicia Francis responded
"Thank you so much for your lovely review! ?? It was such a joy helping you plan your family getaway and making sure everything came together perfectly. I’m so glad to hear the trip went smoothly and that everyone had a great time! I truly appreciate your trust and can’t wait to help you plan your next adventure together! ????"
I would recommend this agent to my family and friends.
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Family & Friends Cruise
Reviewed By Colleen W.K. - Toronto | Traveled to Port Canaveral | Florida | USA
"From airport to ocean - Felicia took care of it all" Felicia made planning the family and friends Caribbean cruise an absolute breeze! She took care of everything-from booking our hotel to arranging smooth transfers from the airport to the hotel, from the hotel to the ship, and back again. Her organization, attention to detail, and friendly communication made the entire experience stress-free and enjoyable. Every part of our trip went perfectly, and we can't wait to plan our next vacation with her!
Felicia Francis responded
"Thank you so much for your kind words! It was such a pleasure helping you plan your Caribbean cruise and making sure everything ran smoothly from start to finish. I’m so happy to hear you had a stress-free and enjoyable experience! I can’t wait to help you plan your next adventure, there are so many beautiful destinations waiting for you! ????"
I would recommend this agent to my family and friends.
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CRUISING
Reviewed By Brandon - Toronto | Traveled to Aruba | Netherlands Antilles | Caribbean
I recently went on an 8-day cruise that was planned by Felicia and she did a truly wonderful job organizing every detail. The trip went smoothly from start to finish, flights, transfers, and excursions were all well-coordinated. She was professional, responsive, and always made sure I had the information I needed. Even though the cruise itself wasn’t exactly my personal style, I really appreciated how effortless the planning process was thanks to her. I’d happily work with her again for future travels!
Felicia Francis responded
"Thanks so much for your kind words Brandon! I’m really glad everything went smoothly and that you enjoyed the planning process. I totally get that the cruise wasn’t quite your vibe, everyone’s idea (especially in a large group) of the perfect vacation looks a little different and next time I’d love to work with you to plan something that’s a perfect fit for your style. Can’t wait to help you plan your next getaway!"
I would recommend this agent to my family and friends.
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One of my best trips
Reviewed By Compton - Mississauga Ontario | Traveled to Aruba | Netherlands Antilles | Caribbean
Felicia was was very helpful. I had lots of phone calls with questions which she cheerfully answered. We were kept up to date throughout the process and beyond.
Felicia Francis responded
"Thank you so much for your kind words! It was truly a pleasure working with both of you and helping with all your questions along the way. I’m so glad to hear you felt supported throughout the process, that’s always my goal! Hope we can plan another great getaway together soon."
I would recommend this agent to my family and friends.
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Certifications & Awards

Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Seacademy - Gold Certification
Seacademy - Gold Certification
Seacademy - Scarlet Certification
Seacademy - Scarlet Certification
Seacademy - Silver Certification
Seacademy - Silver Certification
Seacademy - Violet Certification
Seacademy - Violet Certification

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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