Joyce Goh, Travel Agent in Richmond Hill , ON

Joyce Goh

Richmond Hill , ON Travel Agent

Joyce Goh

Richmond Hill , ON · 2 Years of Experience

Playcation Travel LTD, an independent agent with Playcation Travel Ltd., a Travel Leaders Network Affiliate Agency
5.0
(12)
100% Recommended
We had the most magical trip to Walt Disney World thanks to Joyce! From the very beginning, she was patient, knowledgeable, and incredibly detail-oriented. She took... Read More >

Areas of expertise

Destinations:

Walt Disney World

Interests:

Disney Vacations, Special Needs, Universal Parks & Resort Vacations

About Me

Travel Agent who specializes in Walt Disney World

Keeping the magic alive!
Keeping the magic alive!

Hi, I’m Joyce, and I’ve loved Disney magic for as long as I can remember. Growing up in Malaysia, I’d finish all my homework every evening just in time to catch the 6:30 p.m. Mickey and Donald show on TV. Back then, I’d also head to the library to find articles and pictures of Disney World and Disneyland, carefully photocopying and cutting them out to keep in my scrapbook—just flipping through those pages felt like Disney therapy to me! As a kid, I dreamed of becoming a performer on the Disney stage, singing and sharing that magic with others all day. Life took me down a different path—I became a classical musician by trade—but my heart has always stayed close to Disney.

After two decades of planning trips for friends and family—traveling to places like Malaysia, Singapore, Taiwan, China, Paris, Hawaii, the Caribbean, and Canada—I finally experienced the wonder of Walt Disney World myself in 2016 with my husband and our one-year-old son. Walking down Main Street, U.S.A., was a dream come true! Since then, I’ve made it my mission to help others experience the magic of Disney in a way that’s customized to them. Whether it’s finding the best ways to maximize each day, timing attractions to avoid the long lines, or discovering the perfect spots to pause and soak up the magic, I’ll make sure your Disney experience is everything you want it to be.

As a mom to a child with special needs, I also know the importance of keeping things flexible and having a thoughtful plan. I am well versed in the specifics of Disney’s Disability Access Service as well as other offerings to cope with special needs successfully in the parks. This ensures that everyone can enjoy a magical time, including those who may need extra support.For me, travel is a way to invest in memories that last a lifetime.

There’s nothing I love more than helping families and friends create unforgettable moments together. Whether you’re a first-time visitor or a seasoned pro, planning a romantic escape, or setting out on a multi-generational adventure, I’m here to take care of the details so you can focus on the magic and fully embrace the experience.Let’s sprinkle some pixie dust and start planning your Disney adventure together! 

Additional Languages
Cantonese,
Chinese,
Mandarin

REVIEWS

Rating: 5.0
12 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 12 reviews

fairy god planner
Reviewed By JJ - Vancouver | Traveled to Vancouver | British Columbia | Canada
We had the most magical trip to Walt Disney World thanks to Joyce! From the very beginning, she was patient, knowledgeable, and incredibly detail-oriented. She took the time to understand our family’s needs and gave us insider tips that made our vacation stress-free. Joyce helped with everything from choosing the perfect resort to dining and Lightning Lane strategies, so all we had to do was show up and enjoy. What impressed us most was how responsive she was — it honestly felt like Joyce was perpetually online! Anytime we had a question, she replied within seconds (if not minutes), even while we were traveling. She was more knowledgeable than the Disney workers we asked in the parks, which gave us so much confidence throughout our trip. Our vacation was smoother and more magical than we could have imagined. If you’re planning a Disney vacation, I can’t recommend Joyce enough — her passion, expertise, and dedication truly shine!
Joyce Goh responded
"Thank you :) it was my pleasure to be part of your Magical adventure!"
I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Answered all of our questions
Reviewed By KC - Toronto, ON | Traveled to Orlando | Florida | USA
Joyce was always there to answer our questions. She planned a perfect trip for our family.
Joyce Goh responded
"Thank you so much for your kind words! It was truly a pleasure helping you plan your family’s Disney adventure. I’m so glad to hear that everything was perfect for you! If you ever need help planning another magical getaway—whether it’s Disney, a cruise, or an all-inclusive resort—I’d love to assist you again. Wishing you many more wonderful travel memories ahead! Warmly, Joyce"
I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful family trip!
Reviewed By Yvonne - Toronto ON | Traveled to Bahamas | Caribbean
Our first Disney Cruise trip was a blast - Thanks to our travel planner Joyce. She was so accommodating and helpful with every detail for our trip. I got our placeholder deal as well without hesitation. I would highly recommend her to everyone.
Joyce Goh responded
"Thank you so much for your kind words! It was truly a joy helping you plan your first Disney Cruise, and I’m so happy to hear you had a blast! I appreciate your trust in me, and I can’t wait to help you plan your next magical adventure when the time comes. Looking forward to creating more Disney memories together! Warmly, Joyce"
I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
A Very Patient and Caring Travel Agent
Reviewed By Mary Sun - Toronto | Traveled to Europe
We recently returned from a wonderful 14-night Europe cruise, and we want to express our heartfelt thanks to Joyce for planning such a smooth and well-organized trip. In addition to arranging our cruise, she also helped us select our pre- and post-cruise hotels and activities. The hotels she chose were comfortable, safe, convenient, and well within our budget — exactly what we needed. From the very beginning, Joyce guided us patiently through every detail, explained everything clearly, and always responded quickly whenever we had questions. Her thoughtful reminders and careful preparation made the entire journey worry-free, allowing us to enjoy each destination with peace of mind. Throughout the trip, we felt truly supported and well taken care of. After this experience, we know we will continue booking our future travels with her. Joyce’s professionalism, dedication, and genuine care are deeply appreciated!
Joyce Goh responded
"Thank you so much for your kind review. I’m really glad to hear that the cruise, hotels, and activities all worked out well for your trip. It was a pleasure helping you plan everything, and I truly appreciate your trust. I look forward to supporting your future travels."
I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Best mandarin speaking agent
Reviewed By Yuzhen - Hangzhou | Traveled to Walt Disney World | Florida | USA
We visited Walt Disney World in Orlando from China in August 2025. We’re so grateful for Joyce’s expertise and support before and during our trip. She’s the most patient and knowledgeable travel agent we’ve ever met. From helping us plan our Disney park routes to recommending what to eat, what to buy, and what not to miss, Joyce thought of every detail. It was truly a once-in-a-lifetime trip, and Joyce made it extra special. We recommend her to everyone we know!
Joyce Goh responded
"Thank you so much for your kind words! It truly means a lot to me. I’m so happy to hear that your Disney trip turned out to be such a special experience for your family. It was a joy helping you plan everything and seeing your excitement along the way. I hope we get to plan another magical adventure together in the future! — Joyce"
I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO