My wife and I found Marlene through a Google search for Sandals credited travel agents in the GTHA. We had just come from a pretty bad experience with a sleazy travel agent and were a little apprehensive. Within an hour, Marlene and responded to our initials inquiries and gone far and above the expected effort level for what we were searching. Marlene made booking our trip to Sandals Saint Vincent and the Grenadines simple and easy. Everything was taken care of between the airline and the hotel. All instructions, paperwork, and suggestions for things to do in country and the resort were clearly laid out and within our possession well in advance of leaving. We did have some issues at the resort arise while we were there and Marlene was exceptional in helping communicate with Sandals sales department and the hotel management. Our issues were addressed almost immediately. My wife and I will work with Marlene every opportunity we have moving forward. I would highly recommend reaching out to her if you're planning a vacation of any kind.

Marlene went above and beyond helping our family (8 adults, 2 babies) with our trip to Mexico! We gave her many requests lol and she fulfilled them all! She is very kind and personable :)

We had a fantastic experience working with Marlene! Her attention to detail is incredible. Every part of our family trip was thoughtfully planned down to informing us about visa requirements and airline baggage limitations infants travelling on a parents lap. Marlene even arranged our hotel stay near the airport the night before our flight. It took so much stress off our shoulders and made the start of our trip so much more relaxing. We’ll absolutely be reaching out for all of our future adventures. Highly recommend!

Marlene was absolutely amazing to work with! She helped us plan and book our honeymoon, and truly delivered on everything we asked for. She not only found us our dream trip within budget but also surprised us with some amazing upgrades. After months of wedding planning, it was such a relief to have someone take care of all the research and present us with great options to choose from. Marlene made the entire process stress-free, enjoyable, and exciting. We couldn’t have asked for a better travel agent and highly recommend her to anyone planning a special trip!

Marlene worked super hard on our travel plans, she searched hotels and things to do in each city and then made us an entire itinerary! The hotels and the activities were exactly what I would’ve chosen and I’m really fussy! She even worked on her birthday to get things done for us! I would highly recommend Marlene for any travel plans! She is amazing!

My husband and I were interested in booking a Sandals vacation for our honeymoon and were looking for advice from someone with knowledge about the brand. I reached out to Marlene who specializes in luxury all inclusive resorts, including Sandals, and from the moment we connected she was so knowledgeable and helpful. We could tell she really wanted to make our trip special and went out of her way to do so. She worked with my husband and I to find our dream location, St. Vincent and the Grenadines, and we are beyond excited for our upcoming trip. Her attention to detail, quick response time, and genuine care for her clients, make her an all-star agent and I would 100% use Marlene again for any future travel.

We were looking for a new travel agent to help with our honeymoon. We had a tremendously poor experience with a previous individual and were tepid about using someone to help us when we could have done a significant amount on our own. Extremely pleased with our experience with Marlene. She went above and beyond the entire process of booking our trip. We will definitely work with her again and are excited for honeymoon/one year anniversary trip in November.

Marlene has been wonderful to work with. She took the time to understand our travel wants and needs and presented us with many options to choose from within our budget. She also researched pricing and availability for upgrades and suggested different islands to think about when we decide to book. Marlene was fast to reply and understood that texting me was the best form of communication. Since we have a large family she also researched the resorts that would meet the needs of having 5 children in rooms connected. Not many resorts can accommodate families of 7! We look forward in booking with Marlene when we figure out our families schedule!

In talking with Marlene, she learned what we were looking for in a trip. By asking the right questions, she was able to find us just what we wanted! The resort was amazing! Marlene also was with us from start to end, by checking in before our trip to make sure we had all our travel documents in order, doing special requests for us, making sure we arrived and all was well, and also close to the end to remind us about checking out and transfer details. We highly recommend Marlene for all your travel needs!!

Marlene was very helpful in finding us a great resort to stay at in Jamaica! And checking in on us while we were there to make sure we arrived and were happy with our choice

So thankful for all of Marlene’s help when booking our family vacations! She knows her stuff and cared so much about what would be important to us! She offered a lot of insight on amenities that I hadn’t thought of, that would make our trip extra special and it made a huge difference! Thank you! Can’t wait for our next one!

She is my go-to for any and all travel questions, and her passion for travel is evident through the entire process. From the moment I start dreaming of a getaway to the final itinerary, Marlene is just as excited as I am to find the perfect trip. Her attention to detail is second to none. She takes the time to truly understand what we want and ensures every request is met. Whether it’s a relaxing beach escape, a thrilling adventure, or a once-in-a-lifetime experience, Marlene makes it happen seamlessly. If you're looking for someone who makes travel planning effortless and exciting, look no further; Marlene is simply the best!

Marlene was an absolute saviour in helping us pick the place we wanted to travel to in Mexico. We needed some guidance and input about what resort to choose and Marlene was able to help us. We gave her the criteria that we were looking for and what was most important to us on the trip (fishing, close to airport, safe to explore the surrounding cities, good restaurants…etc) and man did she deliver. Many agents had sent me a lot of generic all inclusives that everyone seems to know about but, she went above and beyond and showed us places we didn’t even know were an option. We ended up booking on the pacific side of Mexico and away from the heavily populated / touristy areas and we couldn’t have been more happy! We only found this area and resort because of her! She did this for us out of the kindness of her heart, just offering advice, as she was not yet certified. So she did not even receive any compensation for helping us find our trip, other than our huge thank you !! Our trip was a

We have been using Marlene for travel advice for many years. She is exceptional at matching our needs to our travel experience. She is always friendly and professional and goes above and beyond for her clients. We have no hesitation giving her a 5/5 rating and always recommend her to family and friends.

Marlene has selected sun destinations for us on many occasions and they have never failed to impress. Very knowledgeable and well researched.

Marlene has selected sun destinations for us on many occasions and they have never failed to impress. Very knowledgeable and well researched.

Marlene set up a trip with some of our friends and we had such a good time. The place was exactly how she described it. We will get Marlene’s advice for every trip we go on.

Marlene helped us book a wonderful vacation starting with great seats on the plane with a private shuttle awaiting us at the airport in Cancun. Upon arrival of our resort Eldorado seaside the Palms did not disappoint! Marlene’s recommendation of our room location was spot on! All staff were friendly and professional, resort was clean, food was fabulous! Thank you Marlene for all your advice and all your help in delivering a great vacation!

Marlene was able to provide me with options for a last-minute business trip. I had a very short time to sort out everything I needed for my business trip, and luckily, I had Marlene to take care of flights and hotels, giving me time to concentrate on other things. Thank you, Marlene!

Marlene was able to provide me with options for a last-minute business trip. I had a very short time to sort out everything I needed for my business trip, and luckily, I had Marlene to take care of flights and hotels, giving me time to concentrate on other things. Thank you, Marlene!