The first time that Steph and I talked, she asked me detailed questions about how we like to travel...all great questions, as when we have been to Europe in the past, we have traveled by train and winged everything. We didn't really have to think once we had our plan, and everything she set up for us was fool proof and spot on. She puts an itinerary together for you and helps you get an app on your phone to download it. In this itinerary, there is a section for information and documents, and a place she called "stuff' for reminders that are super helpful, such as make sure you have your drivers license and cc you used to book stuff for your rental car check-in, take a video of any car that you rent to have proof at checkout of any damage that was already there, etc. Each day has the full schedule for that day, including early check-in information (she knows your flight and arrival times), receipts of booking, knows hotel's transfer service info, if they have it...every detail for that day that you need to know. In addition to those details, she also has activity links and some restaurant suggestions, in places that she has been before. It didn't take her long to put together one of the best trips that we have had! The whole experience was seamless and incredible. The trip itself was made so much easier and she created such a fabulous variety of places to see, and also knew about how long of a stay we needed in each area. Santorini is very touristy, beautiful, and something that you had to see, but only needed a day and a half to experience....it was perfect, she knows her stuff!! Each island, Athens, Santorini, Naxos and Milos had it's own personality. The hotels she recommended were in great locations, and each had fun activities near by. I can't say enough about the beaches, the food, the people, the architecture...everything in Greece was wonderful, as was our favorite travel specialist!! I can't recommend Stephanie enough!!