Jennifer Cratsley, Travel Agent in Niagara Falls, NY

Jennifer Cratsley

Niagara Falls, NY Travel Agent

Jennifer Cratsley

Niagara Falls, NY · 3 Years of Experience

CM Travel Agency, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
About
My Travel Specialties
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

At Sea, Europe, Asia, Caribbean, Africa

Interests:

Cruises, European Culture, River Cruises, Accessible Travel, Groups

Suppliers:

AmaWaterways, Celebrity Cruises, MSC Cruises, Royal Caribbean, Avalon Waterways

About Me

River Cruise Travel Expert

I am a dedicated River Cruise Travel Specialist with a passion for creating seamless, enriching travel experiences for every client. I bring both industry expertise and personal insight to every journey I design. With extensive knowledge of Europe’s most sought-after river cruise destinations—including the Danube, Rhine, Douro, and Seine—I expertly match clients with the right cruise line, itinerary, and onboard experience. I work closely with top river cruise brands to ensure my clients receive exceptional service, exclusive amenities, and thoughtfully curated excursions. I understand that river cruising can present unique challenges, and I am highly skilled in navigating ship layouts, mobility considerations, excursion accessibility, and pre- and post-cruise logistics. I turn complex travel needs into effortless, unforgettable experiences.

My Travel Specialties

Ocean, River & Accessible Travel Cruise Specialist

Ocean, River & Accessible Travel Cruise Specialist
I am a passionate travel advisor and the visionary behind CM Travel Agency LLC, specializing in ocean cruises, river cruises, and accessible travel experiences for individuals with special needs. With a deep commitment to creating meaningful, inclusive journeys, I ensure that every traveler—regar...Read More ▶

Ocean Cruise Expert

Ocean Cruise Expert
I am an experienced ocean cruise travel agent and love to cruise! I specialize in customized cruise vacations to destinations around the world. I can help you plan seamless ocean cruise experiences with top cruise lines including Royal Caribbean, Norwegian Cruise Line, Celebrity Cruises, Carnival...Read More ▶

River Cruise Specialist

River Cruise Specialist
I enjoy helping clients immerse themselves in the full experience of a destination. Helping a client design the perfect luxury river cruising across Europe’s most iconic waterways, including the Danube, Rhine, Douro, and Seine shows my specialty. I curate elevated, immersive journeys by pairing m...Read More ▶

Ocean, River, and Accessible Travel Specialist

Ocean, River, and Accessible Travel Specialist
Jen Cratsley is a passionate travel advisor and the visionary behind CM Travel Agency LLC, specializing in ocean cruises, river cruises, and accessible travel experiences for individuals with special needs and autism. With a deep commitment to creating meaningful, inclusive journeys, Jen ensures ...Read More ▶

Certifications & Awards

NCL University - Associate Degree
NCL University - Associate Degree
NCL University - Bachelor's Degree
NCL University - Bachelor's Degree
NCL University - Master's Degree
NCL University - Master's Degree
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Seacademy - Gold Certification
Seacademy - Gold Certification
Seacademy - Scarlet Certification
Seacademy - Scarlet Certification
Seacademy - Silver Certification
Seacademy - Silver Certification
Seacademy - Violet Certification
Seacademy - Violet Certification
Certified Cruise Counselor through CLIA
Certified Autism Travel Agent
Certified Special Disability Travel Agent

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

The Netherlands
View Album
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