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- Jennifer Cratsley
Jennifer Cratsley
Niagara Falls, NY Travel Agent· 3 Years of Experience
CM Travel Agency, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
Areas of expertise
Destinations:
At Sea, Europe, Asia, Caribbean, AfricaInterests:
Cruises, European Culture, River Cruises, Accessible Travel, GroupsSuppliers:
AmaWaterways, Celebrity Cruises, MSC Cruises, Royal Caribbean, Avalon WaterwaysAbout Me
River Cruise Travel Expert
I am a dedicated River Cruise Travel Specialist with a passion for creating seamless, enriching travel experiences for every client. I bring both industry expertise and personal insight to every journey I design. With extensive knowledge of Europe’s most sought-after river cruise destinations—including the Danube, Rhine, Douro, and Seine—I expertly match clients with the right cruise line, itinerary, and onboard experience. I work closely with top river cruise brands to ensure my clients receive exceptional service, exclusive amenities, and thoughtfully curated excursions.
I understand that river cruising can present unique challenges, and I am highly skilled in navigating ship layouts, mobility considerations, excursion accessibility, and pre- and post-cruise logistics. I turn complex travel needs into effortless, unforgettable experiences.
Areas of expertise
Destinations:
At Sea, Europe, Asia, Caribbean, AfricaInterests:
Cruises, European Culture, River Cruises, Accessible Travel, GroupsSuppliers:
AmaWaterways, Celebrity Cruises, MSC Cruises, Royal Caribbean, Avalon WaterwaysMy Travel Specialties
Ocean, River & Accessible Travel Cruise Specialist
▶Ocean, River & Accessible Travel Cruise Specialist
I am a passionate travel advisor and the visionary behind CM Travel Agency LLC, specializing in ocean cruises, river cruises, and accessible travel experiences for individuals with special needs. With a deep commitment to creating meaningful, inclusive journeys, I ensure that every traveler—regar...Read More ▶
Ocean Cruise Expert
▶Ocean Cruise Expert
I am an experienced ocean cruise travel agent and love to cruise! I specialize in customized cruise vacations to destinations around the world. I can help you plan seamless ocean cruise experiences with top cruise lines including Royal Caribbean, Norwegian Cruise Line, Celebrity Cruises, Carnival...Read More ▶
River Cruise Specialist
▶River Cruise Specialist
I enjoy helping clients immerse themselves in the full experience of a destination. Helping a client design the perfect luxury river cruising across Europe’s most iconic waterways, including the Danube, Rhine, Douro, and Seine shows my specialty. I curate elevated, immersive journeys by pairing m...Read More ▶
Ocean, River, and Accessible Travel Specialist
▶Ocean, River, and Accessible Travel Specialist
Jen Cratsley is a passionate travel advisor and the visionary behind CM Travel Agency LLC, specializing in ocean cruises, river cruises, and accessible travel experiences for individuals with special needs and autism. With a deep commitment to creating meaningful, inclusive journeys, Jen ensures ...Read More ▶
Certifications & Awards

NCL University - Associate Degree

NCL University - Bachelor's Degree

NCL University - Master's Degree

Royal Caribbean University - Bachelor of Adventure

Royal Caribbean University - Master of Adventure

Seacademy - Gold Certification

Seacademy - Scarlet Certification

Seacademy - Silver Certification

Seacademy - Violet Certification
Certified Cruise Counselor through CLIA
Certified Autism Travel Agent
Certified Special Disability Travel Agent
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
The Netherlands
View Album