Puerto Morelos & Cancun's Hotel Zone

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Rachael Walpole, Travel Agent in Columbus, OH

Rachael Walpole

Columbus, OH Travel Agent
Super Agent

Rachael Walpole

Columbus, OH · 8 Years of Experience

Vacations by Rachael, an independent agent with Travel Leaders Kissimmee, FL
5.0
(28)
100% Recommended
We haven’t even taken our Disney trip yet, but I already can’t say enough good things about working with Rachael! Planning Disney can feel overwhelming, but... Read More >
About
Reviews
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My Places
Client Testimonials

Areas of expertise

Destinations:

Cancun, Puerto Morelos, Riviera Maya, Costa Mujeres, Isla Mujeres

Interests:

All Inclusive, Beach Vacations, Adult Only, Honeymoons

Suppliers:

Inclusive Collection – World of Hyatt

About Me

This is paradise! Margaritaville, Puerto Morelos!
This is paradise! Margaritaville, Puerto Morelos!

Cancún Beyond the Hotel Zone
Cancún is famous for its Hotel Zone, but some of the best resorts are tucked away just a short drive south, in the mangroves of Puerto Morelos. Here you get all the turquoise-blue water, soft sandy beaches, and world-class service—without the traffic, hustle, and high-rise crowds. Two of my favorite stays were at Margaritaville Island Reserve and Secrets Riviera Cancún Resort & Spa, and both offered a slice of paradise in their own unique way. Margaritaville Island Reserve, Puerto MorelosThis resort instantly felt like home. The atmosphere is relaxed and welcoming, with a staff that treats you like family. Bell service helped arrange every excursion with ease, and the team seemed to genuinely care about how you were spending your day.

One of my favorite memories was waking up early to catch the sunrise. A waiter not only encouraged it but brought us fruit drinks to enjoy while the sky turned every shade of pink and orange. Small details like that made the trip unforgettable.The resort itself is spotless. Drinks are prepared fresh at the bar (no watered-down premade mixes), and the beach is carefully maintained each morning, with seaweed cleared and sand raked smooth. It’s the kind of place where you feel both pampered and relaxed, never rushed. Secrets Riviera Cancún Resort & SpaThis adults-only boutique resort quickly became one of my favorite vacations with my husband. Tucked into the mangroves, Secrets offers seclusion and serenity while still being close enough to explore Cancún. The service here is unmatched—I’ll never forget sitting by the pool when my drink melted, only for someone to walk right into the pool to refresh it.

What makes Secrets even more special is its connection to Breathless Riviera Cancún. Guests at Secrets get full access to Breathless—its dining venues, entertainment, and lively pools—while still having the ability to retreat back to the calm, upscale atmosphere of Secrets. Breathless guests don’t have access to Secrets, which makes Secrets feel like a true private escape.

We loved the best of both worlds: being able to explore Breathless for extra variety, then returning to Secrets for tranquility. In fact, the food at Rosewater was so incredible, and the calm pool so relaxing, that we often chose to stay put—because sometimes you just can’t top perfection. Why Puerto Morelos is PerfectStaying in Puerto Morelos means you’re only about 20 minutes from Cancún’s airport, but you feel a world away from the bustle of the Hotel Zone. Surrounded by mangroves, quiet beaches, and lush landscapes, these resorts offer a blend of tranquility and luxury.

Whether you want laid-back island vibes at Margaritaville or sophisticated romance at Secrets, Puerto Morelos gives you Cancún’s beauty—minus the chaos.

These are just a few of the incredible resorts I’ve highlighted, but I also plan travel to many other resorts across Mexico. From lively all-inclusive escapes to quiet, romantic hideaways, I’ll help you find the perfect fit for your next getaway.

Ready to plan your own escape to Cancún or beyond? Let’s make it stress-free, seamless, and unforgettable. Contact me today to start planning your trip! 

REVIEWS

Rating: 5.0
28 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 28 reviews

Feels like she's just as invested in making this trip magical as we are!
Reviewed By Kelsie - Pennsylvania | Traveled to Walt Disney World | Florida | USA
We haven’t even taken our Disney trip yet, but I already can’t say enough good things about working with Rachael! Planning Disney can feel overwhelming, but she has made the whole process easy, stress-free, and actually FUN. She’s been so patient answering all my (many!) questions, sharing insider tips, and helping us think through the best plans for our family with a toddler. I’ve truly enjoyed the planning stage thanks to her guidance and excitement—it feels like she’s just as invested in making this magical as we are. If you’re even thinking about a Disney trip, I can’t recommend Rachael enough!
I would recommend this agent to my family and friends.
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She is a true PIXIE DUST PRO!
Reviewed By Keoni - California | Traveled to Walt Disney World | Florida | USA
A Magical Experience Thanks to Rachel! Rachel was an absolute dream to work with for our family’s recent trip to Disney World. From the very beginning, she brought warmth, expertise, and a genuine passion for making our vacation unforgettable. She helped us navigate every detail, from choosing the perfect lodging to recommending delicious dining options that fit our family’s tastes and budget. But what really set Rachel apart was her thoughtful planning of our park days. She knew exactly how to structure each day to maximize fun and minimize stress. Thanks to her tips, we avoided long lines, caught the best shows, and even found quiet moments to recharge. Her insider knowledge made all the difference. Rachel didn’t just plan a trip, she crafted an experience that felt effortless and magical. We can’t thank her enough and would recommend her to anyone looking to make the most of their Disney adventure. She’s a true pixie dust pro!
I would recommend this agent to my family and friends.
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Made planning our trip seamless!
Reviewed By Jenna - California | Traveled to Walt Disney World | Florida | USA
We had the most incredible experience working with Rachel! From start to finish, she made planning our Disney trip absolutely seamless. She found us the best deals, helped us maximize every moment of our vacation, and shared insider tips that made the trip truly magical. Thanks to her guidance, everything felt effortless, we were able to enjoy more rides, less stress, and so many special memories with our family. She went above and beyond in every way, and I can’t recommend her highly enough. If you’re planning a Disney trip, working with her is a must, you’ll feel taken care of every step of the way!
I would recommend this agent to my family and friends.
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Best. Trip. Ever
Reviewed By aundria_nicole - Lake Orion, MI | Traveled to Orlando | Florida | USA
Disney is not for the faint of heart and we could not have made heads or tails of anything without Rachael's help! We would have been completely lost! She helped us every step of the way, and was even answering questions while we were there, while SHE was on vacation! Could not recommend enough and when we go back, we'll definitely be reaching out for her help again.
I would recommend this agent to my family and friends.
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Unforgettable trip!
Reviewed By Disney fan - New Braunfels , Texas | Traveled to Disneyland | California | USA
This is our second time going back to Disney and Rachael Walpole has been a great planner for us , from her expertise to fun tips, our vacations have been beyond we could of imagined. I highly recommend her she is the best. Can’t wait to book our next vacation with her .
I would recommend this agent to my family and friends.
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Certifications & Awards

College of Disney Knowledge
Part of a Disney Diamond Agency
Universal Destinations Specialist
Sandals & Beaches Specialist
World of Hyatt Inclusive Collection

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

Tips and Tricks!
We were planning our first Disney vacation and Rachael made every step so easy and straight-forward, from recommending places to stay and packages to book, to providing the best deals, to jumping online at 6am to book every single reservation we wanted and then some! Our trip was truly magical thanks to Rachael! Any question we had, we texted to her and she responded lightning fast with not only the answers to our questions, but additional information that helped us even more! From answering questions related to our activities and the Disney app, to providing recommendations on where to watch the parade and Magic Kingdom fireworks (right below Tinkerbell flying!), to providing tips on what to look for during the fireworks that we would have otherwise missed, Rachael helped make our Disney vacation the absolute best! We can't wait to plan another vacation with you, Rachael! Thank you again! If you’re planning a Disney trip, do yourself a favor and reach out to her!
Tiffany
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