Shelley Torguson, Travel Agent in Edmonton, AB

Shelley Torguson

Edmonton, AB Travel Agent
Super Agent

Shelley Torguson

Edmonton, AB · 11 Years of Experience

An independent agent with Travel VIP, a Travel Leaders Network Affiliate Agency
4.9
(75)
100% Recommended
Shelley made our honeymoon trip absolutely amazing. My wife is usually worried about where to go and what to see and doesn't want to miss anything.... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Bahamas, Jamaica, Disneyland, Walt Disney World, St. Martin

Interests:

Cruises, Disney Vacations, Family Vacations, Theme Parks

About Me

Family Travel

Since 2015 I have been helping families find their dream vacations, whether it be to a theme park, a beach or a cruise!

My Travel Specialties

All Inclusive Relaxation and Fun

All Inclusive Relaxation and Fun
All-Inclusive Vacation Expert – Stress-Free Getaways Made Easy! ?? I specialize in planning all-inclusive vacations that take the guesswork out of your getaway. Whether you're looking for a romantic escape, a fun-filled family resort, or an adults-only retreat, I help match you with the perfect d...Read More ▶

Sailing the High Seas

Sailing the High Seas
Cruise Vacation Specialist – Your Guide to Smooth Sailing! I specialize in helping families, couples, and groups find the perfect cruise getaway—whether you're dreaming of island-hopping in the Caribbean, exploring Alaska’s wild beauty, or experiencing the magic of a Disney Cruise. With expert kn...Read More ▶

Theme Park Matchmaker

Theme Park Matchmaker
Your Theme Park Matchmaker – Disneyland, Disney World & Universal Expert! ? As a seasoned theme park connoisseur, I specialize in helping families and couples find their perfect fit at Disneyland, Walt Disney World, Universal Studios Hollywood, and Universal Orlando. From magical moments to thril...Read More ▶

Travel Agent

Travel Agent
Unlocking Dreams: Your Expert in Disney, All-Inclusives, & Cruising Adventures!  Calling all fellow adventurers! I'm Shelley, your seasoned travel guide with nine years of experience in finding the best vacation with your specific personal needs in mind. Specializing in Disney magic, all-i...Read More ▶

REVIEWS

Rating: 4.9
75 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 75 reviews

Above and Beyond
Reviewed By Andy V - Edmonton, AB | Traveled to
Shelley made our honeymoon trip absolutely amazing. My wife is usually worried about where to go and what to see and doesn't want to miss anything. Shelley was in constant communication even during our trip. Any questions we had were always answered and she was always providing us with any updates with our vacation. She goes above and beyond and does her job beyond all the expectation , an absolute amazing travel agent to work with.
I would recommend this agent to my family and friends.
48 of 91 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful at her job
Reviewed By Bri - Edmonton | Traveled to
Shelley's knowledge and timely responses made booking a trip easier than imaginable. Her responses are Educated and fast. She goes above and beyond and makes you feel respected and listened to. Even after a trip I booked had to be cancelled, she still helps me with questions I may have regarding my credit. She does not have to do this, as my credit now lies with the airline but always answers immediately and most importantly is always kind. I will always go to Shelley for any travel needs, and I highly recommend her to everyone looking for help with their travels. If you're tired of dealing with crabby, ill-informed Airlines, you will not be disappointed by letting Shelley help you with your bookings. I can guarantee that. Thanks!
I would recommend this agent to my family and friends.
52 of 102 people found this review helpful. Was this review helpful to you?YES|NO
Super helpful! Made life easy!
Reviewed By Leang - San Diego | Traveled to Bahamas | Caribbean
Shelley was a life saver for this trip. She took care of everything including all our transportation once we arrived. The entire process was so easy. It was the most at ease and comfortable I have felt while planning on a vacation because she did all the hard work. All I had to worry about was how much to pack. I could not recommend Shelley more. She is the best!
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing WDW trip and Cruise!
Reviewed By mfreud - Edmonton | Traveled to Orlando | Florida | USA
We were planning a trip to WDW and a cruise for a large group that spanned over 3 families, 2 from opposite sides of Canada and an American friend. The logistics of planning for all 3 families, plus all of the overwhelming offers by Disney, caused me to seek out a travel agent. Shelley was highly recommended to us from multiple people in an online group and from day 1 she was so helpful and responsive. We didn’t even know what we wanted out of the trip, but she provided suggestions and advice and helped us narrow down all our choices. She kept an open chat going with us, working with 2 of us from each family, to plan all of our different flights, transfers, resorts, the entire cruise, etc. She helped us ensure we could book travel that wouldn’t require car seats. She answered all of our questions patiently (lightning lanes, passports, dining, photography, tips for the parks, etc) and provided lots of advice, details, and tips from past clients or herself. Shelley was incredible the who
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Disney Without the Overwhelm
Reviewed By SmithFamily - Leduc, Alberta | Traveled to Disneyland | California | USA
Shelley was fantastic to work with while planning our November 2025 Disneyland trip. She went well beyond simply booking - she took the time to understand our family, our kids, and the pace we wanted, and built a plan that actually made the trip enjoyable instead of overwhelming. She explained the Disney systems clearly, handled reservations, and gave practical day-by-day guidance (especially around ride booking strategies). Her instructions were easy to follow and made a huge difference once we were in the parks — we avoided long waits, got the dining we wanted, and never felt lost trying to figure things out on our phones. Shelley was responsive, proactive, and incredibly organized. Travelling with kids to Disney can be stressful, but because of her preparation we were able to relax and just enjoy the experience. I would absolutely recommend her to any family planning a Disney trip.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Personal Travel
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    My Travel Stories

    Travelling to Disney with a Little One

    When our daughter was born I was excited to be able to take her to Disney. We made that dream a reality in November 2019 when we took her to Disneyland at 5 months old. Disneyland was great as a first Disney trip - we stayed at the Howard Johnson which was just a few minute walk from the main gate. We utilized our own stroller that was our daugh...
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