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Hospitality Experience Manager
Kiara Castillo
Johnston, RI Travel Agent
Areas of expertise
Destinations:
Pennsylvania, Rhode Island, Puerto Rico, Seville, Dominican RepublicInterests:
Student Groups, Sustainable Travel, Adventure, Solo Travel, Culinary & FoodieSuppliers:
Hilton Worldwide, Hilton HotelsAbout Me
I was raised in Stroudsburg, PA, in the Pocono Mountains, and now call Johnston, Rhode Island home. My passion for hospitality began in high school when I enrolled in the Hotel, Resort & Tourism Management program at Monroe Career & Technical Institute. That foundation led me to Johnson & Wales University in Providence, RI, where I earned my B.S. in Tourism & Hospitality Management.
Over the years, I’ve built an 8+ year career dedicated to creating memorable travel experiences. From front office roles with Hilton brands to corporate sales for Hilton Worldwide, I’ve gained a well-rounded background in hospitality. Today, through my business, Celestial Hospitality, I help individuals, groups, and businesses plan stress-free, personalized trips. I also offer career coaching for aspiring hospitality professionals, sharing the knowledge I’ve gained along the way.
My passion for travel extends far beyond my career—it’s personal. I’ve explored Spain, Morocco, Costa Rica, Puerto Rico, Dominican Republic, Argentina, and Brazil, each journey adding depth to my experience. In Seville, Spain, I lived with a host family while attending CLIC International Language School as part of Johnson & Wales University’s Spanish Language and Cultural Immersion program. This experience was not only to improve my Spanish but also to connect with my heritage—having discovered a strong ancestral link to Spain. Living in my ancestors' footsteps, I embraced the local culture by learning flamenco, attending the Feria de Sevilla, and immersing myself in the traditions of the region.
In Costa Rica, I completed a week-long Sustainable Tourism course hosted by G Adventures, which is one of Nexion's preferred partners, which deepened my understanding of eco-friendly travel practices. My trips to Argentina and Brazil were part of a required Study Abroad FAM Tour, where I served as a tour operator and escort for the group. I was responsible for managing the itinerary, border procedures, dining arrangements, and activities—one highlight being the successful planning of our visit to the stunning Iguazu Falls and dining arrangements at a Brazilian buffet.
Currently, I’m pursuing my M.S. in Human Resource Management from Western Governors University, blending my HR knowledge with my hospitality background. Beyond business, I’m passionate about giving back—especially to foster youth and families—by sharing my personal journey to inspire others.Travel isn’t just my job; it’s who I am. With many more countries on my list, the next adventure is always on the horizon.
Areas of expertise
Destinations:
Pennsylvania, Rhode Island, Puerto Rico, Seville, Dominican RepublicInterests:
Student Groups, Sustainable Travel, Adventure, Solo Travel, Culinary & FoodieSuppliers:
Hilton Worldwide, Hilton HotelsREVIEWS
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