So many new experiences
Reviewed By tdale32 - Dickinson, TX | Traveled to South America
Where to begin? We visited 8 countries on 3 different continents. This was a land-sea-land vacation. Started off in Buenos Aires, Argentina then on to Montevideo, Uruguay and finally Santos, Brazil before boarding an MSC cruise ship for a 22 day cruise. This ship took us to 4 more ports in Brazil then on to Canary Islands, Portugal. From there we visited Morocco, Spain, France and Italy before debarking in Rome. Then we visited Milan, Turin and the Amalfi Coast in Italy. In all of these places, Lisa an excursion planned out for the day and in some cases multiple excursions. Visited so many new places and experienced so many great adventures that it would take too long to recount them here. Suffice it to say, all facets of the trip were covered and it was a glorious trip. If you need a trip planned, whether it be on land or sea, Lisa is the one that will make sure that you are well taken car of and you will have a fantastic time.
Lisa Dale responded
"This was the trip that really challenged me... so many moving pieces and anything could have been overlooked but I'm proud of both of you as the client and myself as the travel agent for making your 7 week long adventure go smoothly. What a fantastic adventure, let's plan another one just not real soon. Lol"
✓ I would recommend this agent to my family and friends.
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Needed a Cruise Expert!!!
Reviewed By mygotogirl - Lady Lake, FL | Traveled to Aruba | Netherlands Antilles | Caribbean
When I was ready to book a cruise, I knew I had to reach out to Lisa... the cruise expert... thinks she lives on those ships LOL... The whole process was super easy and she walked me through all the details to make sure I was fully aware of the cruise contract and assisted me with travel insurance. Happy Cruising Lisa
Lisa Dale responded
"HA HA HA No I don't live on a cruise ship and DON'T tempt me either... Glad I made the process easy for you and your husband. "
✓ I would recommend this agent to my family and friends.
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We had to cancel but didn't lose a penny
Reviewed By whininginmywine - Conifer, Colorado | Traveled to Patagonia | Chile | South America
We had been planning a trip to Chile to enjoy Patagonia, Santiago and some wine tastings. We had it all planned out and even started reserving the hotels stays, wine tours, rental car and then we got hit with an unexpected event and had to cancel. Lisa took care of undoing everything we had planned together and we didn't lose a penny thanks to her booking fully refundable lodgings... I respect her knowledge for knowing it pays off in the long run by not booking the absolute cheapest option. Can't wait to rebook this adventure. I wouldn't trust anyone else with me vacation plans
Lisa Dale responded
"I had so much fun planning the adventure with you... from the beach locations and wine tastings... i learned soo much. I hope we'll be able to fire up the creative juices and get this journey back on the calendar. I'm always here for you when time is more opportune."
✓ I would recommend this agent to my family and friends.
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Cheerfully Answered all our questions... there were alot!!!
Reviewed By soomanyquestions - Texas City, TX | Traveled to Costa Maya | Quintana Roo | Mexico
This was our first cruise in 18 years!! we literally got married on Carnival 18 years ago and here we are back on a cruise... so much has changed and we were totally lost on what steps come next. Initially we were only going to book a 5 day but with Lisa's expert advise we took the 7 day as the value gave us more to enjoy with very little added to the overall price point. Her knowledge and experience with cruising out of Galveston was invaluable. Not only did Lisa answer all our questions but she also prepared a cruise guidebook curated just for my husband and myself, alleviating so much stress. I loved all the special touch... she sent us our luggage tags already in those plastic durable luggage sleeve with a cute duck wrist landyard and made sure we had $25 in OBC to enjoy.
Lisa Dale responded
"I thoroughly enjoyed answering all your questions... it was never tiresome or frustrating... Keeping you engaged and informed means you'll have the most accurate expectations and minimize any disappointments before they start. Thank you for trusting me with your important return to cruising"
✓ I would recommend this agent to my family and friends.
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Recommended by a Current Client
Reviewed By Newfan - Huntsville, AL | Traveled to Myrtle Beach | South Carolina | USA
I can't believe how fast Lisa can work finding our perfect getaway. We wanted a place to stay in Myrtle Beach away from the crowds and right off the beach... check and check... and she found a neat luau in the area for us to celebrate our anniversary. I will for sure book with Lisa again and can't wait for my friends to experience her level of care!!
Lisa Dale responded
"I love when I am able to connect with friends and family from current clients. Happy 13th Anniversary!! Let's plan something for next year... or sooner! LOL"
✓ I would recommend this agent to my family and friends.
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One of the Best Cruise experiences we've had
Reviewed By Just needed a beach - Ellicott City, MD | Traveled to Bermuda | Caribbean
Lisa and I served in the military together so when I heard she was a travel agent, I couldn't wait to support her. It had been awhile since my wife and I got away so when we reached out to Lisa, we were wanting to cruise really soon. Lisa found us the perfect itinerary for us and it was amazing!!! We never sailed Norwegian before and we found the experience exceptional. The shore excursions Lisa put together made the trip even better... Especially the dolphin encounter
Lisa Dale responded
"I love a plan that falls into place quickly. Ya'll were a delight to work with and hope you'll join us on our veteran reunion cruise in March of 2026"
✓ I would recommend this agent to my family and friends.
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Recommended by a Friend - Thankfully
Reviewed By First timer - League City, TX | Traveled to Greece | Europe
I had already booked my cruise but I've never been to Greece. A mutual friend suggested I reach out to Lisa to plan my trip. She was amazing!! We booked the best hotel... gave us a morning & evening view of the Parthenon and her shore excursion recommendations were exactly what we were looking for. From beginning to end, we didn't have to stress about how we were going to get around from place to place. Glad my friend didn't gatekeep Lisa!!
Lisa Dale responded
"My pleasure!!! I spent time reading review after review to get the best deal for ya'll. "
✓ I would recommend this agent to my family and friends.
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Flipped it and Reversed it!!!
Reviewed By Not a fan of aftershocks - Waxahachie, TX | Traveled to Hawaii | USA
We asked Lisa to plan our 25th anniversary vacation to a destination that doesn't require a passport. We decided on San Juan PR and everything was set.. flights, hotels, transfers and activities but 6 days before we were suppose to fly out, we discovered the island was experiencing tremors from an earthquake that had been a distance off shore... So with just 6 days to travel (my vacation was already scheduled and couldn't reschedule), Lisa was able to completely cancel our PR trip with very little monetary fees and rebook us flights, lodging, trasnfers and activities to Honolulu, Hawaii... We had the best time and she made sure I got the oceanview room I desired. We couldn't be more surprised how calm and comforting she was while expeditiously and expertly handling all the last minute changes. She even checked on us to make sure we were enjoying ourselves...Thank you Lisa
Lisa Dale responded
"There's no way I was going to try to convince you to go... your safety and enjoyment is number 1 with me. I'm glad we were able to shift directions with very little penalties. You deserved this vacation!!!"
✓ I would recommend this agent to my family and friends.
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I've already booked 4 more trips!!!
Reviewed By PatandDavid - League City, TX | Traveled to Norway | Europe
Lisa came to our rescue to finish planning a 19 person family driving trip to Norway. We were so far over our heads in finding hotels with family rooms, transportation, etc. She totally pulled it together. The trip was nothing short of AMAZING!!
We have since booked 4 more trips for us. She has found great deals on EXACTLY what we were wanting. I couldn't recommend Lisa at Paradise Planners more highly.
Lisa Dale responded
"What a challenge to find a hotels along your family's chosen itinerary but we found the best available spots.. Loved the experienced gained by overcoming obstacles and planning for 10 adults and 9 children."
✓ I would recommend this agent to my family and friends.
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Convert to Cruising!! Lisa took care of everything
Reviewed By Cruise Addict - Conroe, TX | Traveled to Cozumel | Quintana Roo | Mexico
My wife and I decided to go on a cruise for the first time and we decided to use paradise planners featuring Lisa Dale and this lady took care of everything imaginable. I would give her our seal of approval. Hands down I didn’t realize how much work was involved until Lisa did everything and left absolutely nothing left out. Thank you for all your help Lisa. If we didn’t just buy a boat and two puppies we would certainly call on Lisa to help us setup another cruise.
Lisa Dale responded
"You were so easy to work with,, you were ready to book and trusted me with all the details. Best client ever"
✓ I would recommend this agent to my family and friends.
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Will travel with Lisa AGAIN!!!
Reviewed By USAFSA Veteran - Kings Mountain, NC | Traveled to Bahamas | Caribbean
Lisa Dale was fantastic planning and organizing our mini reunion on an MSC cruise in April. She was very thorough and prepared all information needed in a timely manner. She communicated and stayed in contact with me throughout the entire process. It was a pleasure working with her and have booked another cruise with her next year. Thanks Lisa!
Lisa Dale responded
"I'm so glad you were pleased with your experience. You were the first one to jump into our group cruise for 2026. Thank you"
✓ I would recommend this agent to my family and friends.
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Lisa was Great!!
Reviewed By Racerboy - Phoenix, AZ | Traveled to Bahamas | Caribbean
his was my first experience with both Lisa Dale and MSC Cruises. Truth be told I was elated with to work with both! Lisa was great! She was forth coming and energetic about the event, bringing together a group of folks who (some of us) had either never seen or not seen for 40 years! We ended up with 7 people and all had a grand time! All the documentation and info was promptly sent and easy to fill out. Payment was as simple.
Lisa Dale responded
"We had so much fun cruising with you. I'm glad you enjoyed MSC. They truly have alot to offer"
✓ I would recommend this agent to my family and friends.
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First Cruise - Answered all my questions
Reviewed By Curlyhandlebar - Cantonment, FL | Traveled to Bahamas | Caribbean
This was my first cruise and Lisa Dale took care of every detail and patiently answered all my questions. She made sure I knew how to check in, download my cruise app and transport to the port. I really enjoyed the group cruise and appreciate the extra effort she made to made it memorable
Lisa Dale responded
"Cruising is my specialty and delighted I was able to make the experience easy and enjoyable. I hope you'll join us on another veteran group cruise"
✓ I would recommend this agent to my family and friends.
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Made Everything Smooth and Stress Free
Reviewed By Alfredo - Alvin, Texas | Traveled to Universal Orlando | Florida | USA
This was the very first time for our family to go Universal Studios Orlando. When we decided we would look into it. We got online and there was just so much information and things to plan out. We had seen the the “Direct me to Paradise” information and we decided to reach out to Ms. Lisa and see if she could help us out and make this planning easier and stress free! We told her we planning the vacation for our sons 15thd birthday and this was something he wanted to do and mentioned our budget. She asked us some questions and got on it right away! She had it all planned out for us from, flights, ride from airport to hotel and back, to making us reservations for my sons bday dinner! She even went above and beyond to have a small cake delivered to our hotel room! (Our son was surprised and was not expecting a CAKE to be delivered!) it was very nice and thoughtful of her! The day of our flight our flights got cancelled due to weather, so last minute we decided to drive to Florida. Ms Lisa took care of getting reimbursement for our flights and transportation to and from airport in a matter of couple hours. We were already stressing about the whole situation and she took some stress away, which we greatly appreciate it!! She made everything so smooth and stress free!! She even checked on us to make sure we made it back home safe! We will be using her services again! We have already told our family and friends about her services!!
Lisa Dale responded
"What a special treat it was to plan your family vacation to Universal Studios. I'm glad you were able to enjoy the experience stress free."
✓ I would recommend this agent to my family and friends.
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Saved US!!!
Reviewed By Robin - San Antonio, Texas | Traveled to Greece | Europe
We are having a wonderful trip, thanks to Lisa Dale. Lisa set me up with great excursions at each port on our cruise, but she really saved me on the VRBO apartment I had booked myself. Weeks after I had booked it, gotten it confirmed and paid for the stay, the manager contacted me to say there had been mistakes and it would cost another $400. Lisa helped me cancel that, get my money back and found me a better apartment for less than what I had originally booked. Lisa went above and beyond taking care of me.
Lisa Dale responded
"Love being in the right place and the right time. Thank you for trusting me with you lodging needs"
✓ I would recommend this agent to my family and friends.
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