My recent trip to Punta Cana (we were 2 couples), stayed at the Royalton. Unfortunately, the resort itself did not fully meet my expectations. However, what truly made the experience positive was the exceptional service from my travel advisor, Kerry. This is our 3rd trips booked with Kerry for the last 2 years. From the very beginning of the planning process all the way through the trip, Kerry was incredibly helpful, responsive, and patient. I had countless questions and there were many back-and-forth emails, yet she always took the time to answer everything thoroughly and make sure I felt confident about my travel plans. Even when the resort experience wasn’t exactly what I had hoped for, Kerry remained supportive and attentive, which made a big difference. Her professionalism, dedication, and outstanding customer service truly stand out. For Kerry’s service alone, I would absolutely give her 5 stars… actually 5 diamonds! I would happily book with her again and highly recommend her to anyone planning a trip.

Our experience with Kerry is always a great experience we appreciate everything u do for us especially this last one with us not being able to make a decision easily. You are very kindhearted in helping us figure things out. You are also good at answering all our questions and giving us other things to consider. Again BIG THANKS to you.

We are a group of seniors who travelled to Mexico and had an amazing experience thanks to Kerry. She made the entire process simple, stress-free, and easy to understand. She patiently answered all our questions and chose the perfect resort for our needs. Everything was perfectly organized — flights, transfers, rooms, and reminders before departure. We felt truly cared for every step of the way. If you’re looking for a travel agent who is attentive, kind, and incredibly professional, especially for senior travellers, Kerry is the one to call. Thank you, Kerry, for a wonderful trip!

Kerry was great! I had a lot of requirements and uncertainties and she was so patient through it all. She helped provide options and talked me through my worries by addressing all my questions and apprehension. Thank you, Kerry!

Kerry was great with all the planning! I didn’t have to worry about anything except showing up!

We recently traveled to Mexico as a group of 8 seniors and truly cannot say enough wonderful things about the care and service we received from Kerry at Access Vacations Travel Boutique. From the very beginning, she took the time to understand our needs, especially around comfort, mobility, and wanting a completely stress-free experience. She handled every detail seamlessly — flights, transfers, room requests, and thoughtful personal touches that made us feel genuinely looked after. Kerry was always available to answer questions and reassure us before, during, and after the trip, and the resort she recommended was absolutely perfect for our group. What stood out most was how much she truly cares; we never felt like just a booking, but like family. We are already planning our next trip and would not travel without her again. Thank you, Kerry, for giving us such a memorable and comfortable vacation.

Everything and everybody were friendly and accommodating. Pools were an enjoyable experience with varying activities, and after the beach was cleaned it was a great place to swim, snorkel, and relax.

Jamaica all inclusive vacation best time we’ve had

We received excellent service from Kerry. Although most of our arrangements were made with Kerry through a family member who had organized a family group trip, Kerry also kept in touch with us directly throughout the planning process and during both our departure to and return from Mexico.

First time at the Grand Sirenis, Kerry told me it was a beautiful resort. She wasn't kidding. For sure one of the most beautiful I have been to. The rooms were huge, clean and so pretty! The wildlife made the venue! Monkeys, coatis, Agouti's, iguanas, and even cats! The food was so good. The al carte restaurants were terrific and food was amazing. There was always entertainment, whether it be by the pools, on the beach or evening entertainment at the main hall. All were so much fun! The resort is large but once you get used to it you find your shortcuts and it doesn't take long to get wherever you are going. It was my husband's 65th birthday, Kerry was able to help me have the room decorated with balloons, champagne and cake along with chocolate covered strawberries! I can't thank you enough! (He loved the strawberries! You made his day). All in all I had a wonderful vacation and this is definitely somewhere I will go back to. I highly highly recommend Kerry for all your travel needs. In fact, I am already working with her for my next vacation!!!! Thank you so much Kerry! For everything!

Kerry was excellent in all aspects of our trip from planning and answering questions to making sure all was in order

I truly couldn’t have asked for a better trip. Kerry made everything, from start to finish, so seamless and stress-free. Every detail was perfectly planned, and all I had to do was show up and enjoy the experience. She arranged an incredible driver, which allowed me to make the most of my free days by exploring Bali and doing excursions around my training. Everything ran smoothly, and the entire experience honestly felt like a once-in-a-lifetime trip. I will absolutely be using Kerry’s services again and would highly recommend her to anyone planning a trip, especially if you want to travel without the extra stress of organizing every detail yourself.

Faultless transfers to and from the airport and resort. Resort was excellent and the beach adjacent to the resort was outstanding

This was the best week ever spent, relaxing in a beautiful resort without any hassles. With all of Kerry's time, dedication and hard work, from bookings to my last day, I was able to spend my time worry free without any hiccups.

Kerry was very quick to help me find a last minute travel arrangements to Las Vegas. Thanks again.

Kerry has been amazing at helping us plan our flights and other details for our trip to Australia, and is quite knowledgeable about options. She has also been quite patient with our questions, concerns and especially our late replies.

Planning a trip for 40 college students isn’t easy, but Kerry made it look effortless. From start to finish, everything was organized perfectly. What really blew us away? She personally joined the trip to keep an eye on the group and make sure everyone had fun without making bad decisions. Her presence brought peace of mind to both the students and their families back home. Her energy, care, and commitment were next level. If you’re booking group travel, you need Kerry on your team! Thanks to Kerry, the trip was not only memorable but also stress-free.

I can’t believe it took me this long to write this, but Kerry, you absolutely deserve the highest praise for your incredible service! My deepest apologies for the delay in sending this testimonial. Kerry has been my family’s trusted travel agent for the past decade, handling all of our Canada-Indonesia trips effortlessly year after year. Naturally, when it came to organizing my wedding in Bali in 2022, there was no one else I would have entrusted with such an important event. From coordinating flights for my entire family and friends from Canada to ensuring every detail was managed seamlessly, Kerry made everything feel effortless. There was absolutely no hassle—just smooth, stress-free travel for everyone involved. She also went above and beyond by arranging amazing excursions for our guests, making their Bali experience even more unforgettable. Of course, I had to have her by my side on my wedding day! Kerry, your dedication, professionalism, and warm personal touch made all the di

Great service, very knowledgeable and diligent. Very thank full for has seemless everything was!

Loved our trip!

Testimonial for Kerry at Access Vacations Travel Boutique I just returned from an unforgettable fishing trip to Thailand (Jan 29–Feb 10), all thanks to Kerry’s exceptional service! From start to finish, everything was perfectly planned—seamlessly blending thrilling fishing days in Phuket with comfortable boat accommodations and well-curated cultural experiences on my break days. Kerry’s knowledge and attention to detail made this trip truly special. The itinerary was the perfect mix of adventure and relaxation, allowing me to fully enjoy both the incredible fishing and the beauty of Thailand’s culture. I couldn’t have asked for a better travel advisor. Highly recommend Kerry for anyone looking for a seamless and well-thought-out travel experience!

We told Kerry about wanting to book a one way ticket to Japan and she helped us with the research as soon as we told her the criteria we needed for our flight so that it can be comfortable and affordable! She would also keep us up to date to let us know that she's still searching which was very reassuring. I'm glad we got to book our ticket through Kerry. I highly recommend her!!!

Kerry is always ready to help and quick to answer. She makes sure to find the best deal for us and meet our requirements

Kerry is awesome! da best! She made our 12-day organized guided Turkey trip so easy and stress-free. Great communication and everything was perfectly planned. Highly recommend! Thanks, Kerry!

Kerry has been our family travel advisor and dear friend for 10 years, making every trip stress-free and unforgettable. She knows exactly what we need, plans every detail perfectly, and is always there when we need her. Thank you Kerry!, we’ve had amazing family adventures, and we couldn’t imagine traveling without her guidance. Highly recommend!

Kerry is exceptional! She took care of all the details for our group travel to Mexico, and everything ran smoothly. We had an incredible time!

Kerry made our trip to The Grand Sirenis Riviera Maya unforgettable. We were a group of 24 celebrating my friend’s 50th birthday, and she handled everything like a pro. She booked all the specialty restaurants for the big dinner, organized a cake, and even sorted out a super fun group excursion. Everything was seamless, and we all had the best time ever. Thank you Kerry!

Kerry is hands down the best at planning all kinds of vacations! My husband and I have been loyal clients for 10 years, and she’s never let us down. I’ve also traveled with her on girls’ trips—both wellness getaways and party vacations—and she always delivers. Her attention to detail is next level, even thinking of things you’d never consider. Kerry is truly the travel witch—her magic wand makes every trip unforgettable!

I am a returning clients of Access Vacation. Kerry is always professional, on-point and ready to help whenever I booked a trip with her. Her service starts wayyy before my trip and doesn't stop even until I got back from my trip! She is dedicated and always available for questions

Kerry est notre agente de voyages depuis plus de 8 ans et elle a organisé des vacances familiales incroyables, surtout au Grand Sirenis Riviera Maya au Mexique, l’endroit préféré de nos enfants?! Elle connaît la propriété sur le bout des doigts et planifie tout à la perfection, rendant nos voyages sans stress et inoubliables. Même si nos enfants sont maintenant grands et qu’on voyage moins en famille, Kerry restera toujours notre premier choix pour nos familles projets de voyage. Merci pour tout, Kerry?!

We had a wonderful experience. Our trip was very well planned from beginning to end with organized dinners and excursions.

Kerry est la meilleure?! Elle a organisé mes voyages avec ma famille à Beaches Negril, Nickelodeon Punta Cana et Sandos Playacar, et elle a tout simplement assuré. Elle savait exactement ce que je voulais : la nourriture parfaite, la chambre idéale et tous les petits détails. elle a tout géré comme une pro. Et le plus important, elle parle français?! Si tu veux des vacances de rêve, Kerry est la personne qu’il te faut?!

Kerry is the absolute best! She organized a 7-day all-inclusive trip for me and 41 of my college friends from Quebec City to the Barcelo Maya Beach Resort in Mexico and it was hands-down the best trip ever. Managing a group of 42 young adults who don’t always know how to have fun without getting into trouble? Not an easy task, but Kerry pulled it off like a pro. She even planned a catamaran and snorkeling day that we’re still talking about—it was THAT good! What blew us away even more? Kerry volunteered to come along (on her own expense!) just to give our parents peace of mind. Like, who does that?! She made sure everything went smoothly and that we all had the best time ever. Kerry isn’t just a travel agent—she’s the real MVP. I’m already planning our next trip with her because there’s no way anyone else could top this. Thanks, Kerry, for making it all unforgettable!

Kerry booked a beautiful all inclusive trip for us and it was fabulous. Everything was taken care of! It was basically show up with our suitcase and enjoy our time! I highly recommend Kerry !

Kerry was always reliable and resourceful to help us plan and book our trip to Punta Cana. She got us a good deal at the Serenade Punta Cana resort with a direct flight from our city. She was able to answer all of our questions leading up to the trip, and the resort she recommended was a great fit for our vacations -- we had a blast!

Kerry found a fabulous resort in Mexico for our family. We booked a trip to the Sandos Caracol Eco resort. We had a phenomenal experience, Kerry ensured that we had the perfect room and experience.

Kerry helped me plan a full 3 week trip and made my life so easy. We travelled many cities within that time and had great activities referred as well. Her response time was very fast and she always answered every single question I had. I would highly suggest working with Kerry and I will definitely be booking my future trips with her.

Working with Kerry Robbins was a pleasure from start to finish. She listened to our preferences, offered tailored recommendations, and handled every detail with care. The trip was flawlessly organized, from flights to accommodations and excursions, making it stress-free and enjoyable. Kerry went above and beyond, providing travel tips and support throughout. I highly recommend her for professional and attentive travel planning.

Booked my flight with Kerry last August 2024, from Jakarta, and wow—what a great experience! She found me an awesome deal, saved me a ton of money, and made the whole process super easy. Kerry was super quick to respond, super friendly, and really knows her stuff. If you want to score a great flight deal without the stress, definitely reach out to her! Highly recommend!

Kerry is an awesome agent easy to talk to and listens to what we want. We have not been disappointed she always comes through.

Kerry was very helpful! We loved our experience with her and we recommend this agent for your next trip!

When it comes to group, Kerry is the girl you want! she's there from A-Z go above and beyond and patiently dealing with every chaotic situation! highly recommended