10/10 highly recommend
Reviewed By Michelle N - Oshawa Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Absolutely amazing she was super easy to talk with and made the whole booking process smooth and reassuring!! Was our first time travelling alone and we were super happy with the help and the trip was in budget and spectacular I highly recommend Charlene Smith!
✓ I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Very enjoyable, relaxing, exactly what I needed.
Reviewed By Kristi - Calgary, AB | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I have been working with Charlene to book my travel for the last few years and will continue working with her for the foreseeable future. I have referred Charlene to friends who are also impressed with her service. I can not express how much Charlene will go above and beyond to help her clients. I recently travelled to Punta Cana. My direct flight home from Toronto to Calgary was changed to a less desireable route. I had no way to get in touch with the airline to make a change. I sent Charlene a text and within minutes she responded. She contacted the airline right away, placed me on a direct flight the next day and arranged for a hotel. I was so grateful to have Charlene working with me, I would have had a terrible experience with the intended flight change. After an enjoyable vacation I did not want to spend endless hours in numerous airports to get home. Charlene saved the day!! You could not ask for better service! I would highly recommend working with Charlene.
✓ I would recommend this agent to my family and friends.
6 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Multiple trip
Reviewed By MeredithDoug - Kitimat BC | Traveled to Huatulco | Oaxaca | Mexico
Charlene has been amazing to me and my family. She has booked my husband and I on may trips none of which were a failure. She has taken the time to get to know what we like and don’t like about resorts. Each time we ask for recommendations she has been spot on. This has helped our relationship get stronger.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives
Reviewed By Baba-EIJE - Calgary, Alberta | Traveled to Cancun | Quintana Roo | Mexico
Charlene was so patient and informative when we were booking a family holiday for ten. She arranged everything, and when we unexpectedly had to change our holiday due to a family member having an accident and unable to travel, Charlene did an amazing job. We will not use another travel agent again. We will only have Charlene as our forever travel agent.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great service
Reviewed By LanaC - Calgary | Traveled to Nassau | Bahamas | Caribbean
I traveled extensively and engage Charlene on my more complicated trips. She's thorough, responsive and accurate. I really appreciate her effort and her skill.
I know I can count on Charlene when I need her.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Winter Vacation
Reviewed By Miranda - Kitimat,BC | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Charlene is efficient and thorough. She gives clear explanations. She is patient. Easy to reach. She made our vacation stress-free. Highly recommend her.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Very Responsive
Reviewed By Ali - Calgary, AB | Traveled to Mexico ~ Mexico
Charlene was very responsive to my (many) questions, and also very patient. I feel that our trip was smoother than it would have been, had we not worked with Charlene.
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
A clear example of the value of this role!
Reviewed By Pablo - Cochrane, Alberta | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Char is responsive, collaborative, and knowledgeable. We usually plan our own vacations because we have very specific needs, but we needed help this time and Char came through and delivered one of our most memorable family vacations - from the flight and hotel recommendations, to the information and tips leading up to our departure. Highly recommend you reach out to Char for your travel planning needs :).
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Holiday in the sun.
Reviewed By TJ - Calgary, AB | Traveled to Costa Rica ~ Central America
Very good experience. I had most of the details researched and Charlene made all of the bookings for us.
✓ I would recommend this agent to my family and friends.
35 of 74 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent I ever dealt with
Reviewed By Wasim - Calgary | Traveled to
Charlene was so professional and patient with me. I had a ton of questions and she had no problem answering them all. Charlene also found me and my friends a better deal then we found ourselves online. I would highly recommend Charlene to anyone.
✓ I would recommend this agent to my family and friends.
42 of 89 people found this review helpful. Was this review helpful to you?YES|NO
Smooth sailing with Charlene!
Reviewed By Kay - Calgary | Traveled to Ixtapa ~ Guerrero ~ Mexico
Working with Charlene was great! She handled all the details of the trip and gave great advice on the destination also! Planning our trip this way was easy, convenient and well worth connecting with Charlene.
✓ I would recommend this agent to my family and friends.
34 of 74 people found this review helpful. Was this review helpful to you?YES|NO
Must use agent!
Reviewed By Meg - Calgary | Traveled to Mexico
I have used Char for many adventures and she’s also helped friends in the corporate level, for regular business travel and special events.
✓ I would recommend this agent to my family and friends.
12 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Great trips
Reviewed By Travel Mom - Calgary | Traveled to Paris ~ France ~ Europe
Always looks after your needs and goes out of her way to make sure you get the best travel experience
✓ I would recommend this agent to my family and friends.
14 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Easier then using any booking app
Reviewed By Meg - Calgary | Traveled to
Charlene has an excellent response rate and when I personally checked all other booking apps that claim to have the best price, she still going them for $50 or less. So easy to use and free why wouldn't you!
✓ I would recommend this agent to my family and friends.
40 of 95 people found this review helpful. Was this review helpful to you?YES|NO
She went the extra mile!
Reviewed By HappyCamper - Calgary, Alberta | Traveled to
I planned a stay with family in Jamaica and wanted some private time after. Charlene helped narrow my scope and was able to keep in mind I was a young single female traveller. She even went the extra step of contacting the entertainment staff at the retort so i had a friendly face to greet me and help me have a good time during the nights activities. I've stayed at this chain resort before and even though there were minor hiccups, it was most important feeling likfe I had a connected and careful friend to make a good trip great.
✓ I would recommend this agent to my family and friends.
36 of 89 people found this review helpful. Was this review helpful to you?YES|NO
great! would definitely use her again
Reviewed By mack - calgary, AB | Traveled to
Was able to book the trip to England for a fantastic price and very effortless and quick. Great communication.
✓ I would recommend this agent to my family and friends.
30 of 93 people found this review helpful. Was this review helpful to you?YES|NO