Absolutely loved it!!!
Reviewed By Michelle - Conover NC | Traveled to Mexico
I recently traveled to Mexico with Ciarra St.Arnold and it was an incredible experience from start to finish. She was attentive, organized, and made sure every detail was handled — from airport transfers to hotel bookings and local fun.
She curated a perfect itinerary that allowed me to explore both the cultural and natural sides of Mexico.
What I appreciated most was the she personal touch — they checked in regular checked ensure everything was going smoothly and were quick to help with any questions or last-minute changes.
I highly recommend Ciarra St. Arnold to anyone planning a trip to Mexico or anywhere. She made the whole process stress-free and unforgettable!
✓ I would recommend this agent to my family and friends.
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Loved Our Virgin Cruise!
Reviewed By TaylorIvosic - Taylorsville NC | Traveled to Mexico
Our dining reservations by Ciarra were at great times and we didn’t miss anything we wanted to do on the ship! Our snorkeling excursion was canceled due to rough waters, but she had a great 2nd option in her back pocket and we were able to ride around the island on a moped! Seeing the whole island was a really cool experience!
✓ I would recommend this agent to my family and friends.
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Cancun 25
Reviewed By Travl - Hickory NC | Traveled to Cancun | Quintana Roo | Mexico
Gave honest insight and reviews of the resort we stayed at, made all transportation to and from resort a breeze. Was there for any questions that I had. Made the whole experience Amazing.
✓ I would recommend this agent to my family and friends.
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Genie cruise
Reviewed By heritagewithheart - Hickory, NC | Traveled to USA
What a wonderful trip! Everyone for made it such an amazing time and we had so much laughter and fun memories. I loved catching up with old friends, spending time with cousins, and making some new friends! Thanks again to Ciarra for all your hard work and making this trip possible.
✓ I would recommend this agent to my family and friends.
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Weekend getaway
Reviewed By csherrill - Claremont, NC | Traveled to Cancun | Quintana Roo | Mexico
Highly recommend!! My husband and I were planning a last minute weekend getaway. Ciarra worked with my particular (picky) wants for hotel & found the perfect place for us. She was also able to provide a discount for an outing we were interested in. She was knowledgeable and very helpful!
✓ I would recommend this agent to my family and friends.
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Great experience
Reviewed By ayalafam - College Station, TX | Traveled to Mexico
Ciarra went above and beyond for two trips we had planned this year, everything from the resort to the transportation was taken care of and went so smoothly!
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Mary - Tennessee | Traveled to Caribbean
We could not be happier with our vacation and everything Ciarra arranged for our family. Her communication was fantastic and she was always available for any questions we had.
✓ I would recommend this agent to my family and friends.
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Key West Vacation
Reviewed By Deniece - Indiana | Traveled to Key West | Florida | USA
Ciarra has been amazing to work with while planning our trip to Key West this summer! She is responsive and knowledgeable of so many destinations and activities. I hate planning vacations, but she made it so easy, and I can't wait to start planning our next trip with her! When you are ready to begin planning, I highly recommend you contact Hidden Gems Travel & Excursions first!!!
✓ I would recommend this agent to my family and friends.
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Bachelorette trip
Reviewed By brittreed - Hickory, NC | Traveled to Cocoa Beach | Florida | USA
We wanted a relaxing beach vacation for my friend’s small bachelorette party, and that’s exactly what we got! Our rental was in a great location: within walking distance to the beach, in a safe neighborhood, and close to so many restaurant options. Would definitely book with her again!
✓ I would recommend this agent to my family and friends.
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Tiktok find
Reviewed By yukon905 - Michigan | Traveled to Caribbean
Found Hidden Gems Travel of all places on Tik Tok when doing some research on cruises. Decided to reach out after watching a few posts to see if they could help on a cruise for the family. Was happy I did so! Ciarra was able to answer all my questions (I had a lot) and did so extremely quickly. Happy to have completed the booking process with them and will do so again in the future. Thanks for all the help!
✓ I would recommend this agent to my family and friends.
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Family vacation
Reviewed By turner123 - Hickory, NC | Traveled to USA
Ciarra planned a vacation for our family and she was wonderful. She was on top of everything and answered at all times of the day and night. Our family had two children coming from different states which required a lot more work.
100% recommend Hidden Gems Travel
✓ I would recommend this agent to my family and friends.
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My travel advisor for life!
Reviewed By dharkey - Vancouver | Traveled to Cancun | Quintana Roo | Mexico
Ciarra was incredibly helpful throughout our entire trip and planning. We communicated consistently both pre and during our trip. All the information regarding transfers, hotel, insurance and flights were clearly communicated and easy to understand.
She also helped me upgrade my flights on a whim while I was on the trip which allowed me to enjoy the beaches and drinks while she sorted it out for me. Additionally she helped me navigate any questions I had while I was on the trip which brought me a sense of safety. Having Ciarra on call if I was nervous or had any questions was simply irreplaceable.
We will be using Ciarra (Hidden Gems) again in the future and have recommended her to friends and family!
✓ I would recommend this agent to my family and friends.
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Destination Wedding
Reviewed By cricker - Littleton, CO | Traveled to Puerto Vallarta | Jalisco | Mexico
We used Ciarra to help us organize and book our destination wedding to Mexico and we would definitely use her again! She was super helpful and organized. She always was very quick to respond and answer any questions. She really helped me coordinate with the resort to get the ceremony and everything arranged. I highly recommend her for planning your next vacation or destination wedding!!
✓ I would recommend this agent to my family and friends.
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NYC and Aruba
Reviewed By Mrs. Griggs - Claremont, NC | Traveled to Aruba | Caribbean
Ciarra does an amazing job! We dont like to just sit around without a plan while on vacation so she created a very detailed plan for us to stay busy and make the most of our trip. Will be booking again!
✓ I would recommend this agent to my family and friends.
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Returning client!
Reviewed By Alex Hdz - Hickory, NC | Traveled to Playa Mujeres | Quintana Roo | Mexico
Returning client here. Ciarra is truly the best travel agent! She is very knowledgeable, detailed and friendly and never did I feel pressured to book. Although I chose the same hotel for my second visit, her suggestions and tips made it feel as it was my first time in Cancun. I asked to do a Cenote tour and she booked us on an awesome private (per my request) tour which included ATV’s and zip lining!! It was awesome!! I cannot recommend her enough. She stayed in communication through my trip until my return home. Highly highly recommend reaching out to her for your next vacation trip!
✓ I would recommend this agent to my family and friends.
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