Business Travel Expert!
Reviewed By Miriam - New York, NY | Traveled to Puerto Rico ~ Caribbean
Kristen is extremely helpful and responds very quickly to my travel requests.
Our employees send their travel requests to me and I send them to Kristen who makes the arrangements. She sends me various itinerary options to choose from and tells me what would cost less. I couldn't be happier working with such a professional and knowledgeable agent. On a scale from 1 -5, I definitely give her an a 5+.
Kristen Rafferty responded
"Thank you for your kind words Miriam. It is always a pleasure working with you!"
✓ I would recommend this agent to my family and friends.
30 of 56 people found this review helpful. Was this review helpful to you?YES|NO
Frequent work travel
Reviewed By VF - Moonachie, NJ | Traveled to Kansas City ~ Missouri ~ USA
I travel frequently for business and my travel plans are often last minute. With one quick call (or email) I could book airline, rental cars, and hotels. Kristen is always pleasant and extremely helpful with our corporate travel arrangements.
Kristen Rafferty responded
"Thanks Vince, I have always enjoyed working with you!"
✓ I would recommend this agent to my family and friends.
25 of 47 people found this review helpful. Was this review helpful to you?YES|NO
A weekend getaway
Reviewed By Linda B - Holmdel, NJ | Traveled to Nantucket ~ Massachusetts ~ USA
Kristen is extremely responsive-she returns your call or email within a few minutes every time.
She is always professional and doesn't get rattled easily.
Kristen Rafferty responded
"Thank you Linda, I always enjoy working with you!"
✓ I would recommend this agent to my family and friends.
28 of 54 people found this review helpful. Was this review helpful to you?YES|NO
Corporate Account - Best travel agent
Reviewed By MJ - Iselin, NJ | Traveled to USA
Kristen is wonderful to work with. She is friendly, professional, and always responds to emails without delay. On many occasions she has opened up her schedule to us to help us deal with travel changes of all kinds in emergency events (snow, delays, cancellations, etc.) - she is always happy to help. I am new to the company that works with her for our travel arrangements but they have been working with her for years and I have never heard a single negative comment about her - we all love working with her!
Kristen Rafferty responded
"Thank you Michael, I enjoy working with all of you at Helsinn! "
✓ I would recommend this agent to my family and friends.
32 of 62 people found this review helpful. Was this review helpful to you?YES|NO
A Wonderful Trip to Alaska
Reviewed By Joan - Fishers Landing NY | Traveled to Alaska | USA
From the very start Kristen guided us on our trip to Alaska. She had several Zoom meetings and prepared folders for each of us with our personal itineraries. She recommended excursions and even helped my husband acquire a fishing license.
During the tour she was available at all times and worked out some glitches with flights both to and from Alaska. On the trip home she arranged rental cars to get us home from JFK when our flights were cancelled.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great retirement trip!
Reviewed By LovedAlaska123 - Rome, NY | Traveled to Alaska | USA
Kristen was such a help to us....my husband had a stroke and we weren't sure we could make it but he recovered enough to go in the trip. Our flight was delayed and Kristen was in touch the whole way. She answered all our questions and planned a wonderful trip for us. Can't say enough great things about Kristen and our trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Aruba
Reviewed By Pasta - Verona, New York | Traveled to Alaska | USA
Kristen did an excellent job with our trip
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alaskan Adventure
Reviewed By Andy - Syracuse, NY | Traveled to Alaska | USA
Kristen did a fantastic job planning a large group from all over the US for a full two weeks of fun & adventures. Highly recommend & will be traveling with her for future trips!! Thank you for everything!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Kristen made our once in a lifetime trip, just that!!! She was amazing.
Reviewed By Kathy - Kirkville NY | Traveled to Alaska | USA
Kristen was so thorough. She made our trip very easy. She had the answers to all of our questions before, during and even after our trip. We will be going with her on a Mediterranean cruise next year. We would not have anyone else plan our adventures. She is the best travel agent we’ve ever worked with.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Kristen Rocks!
Reviewed By Jordan G. - Wisconsin/Nebraska | Traveled to Alaska | USA
Kristen is a phenomenal travel agent. The effort she takes to make your travel plans go flawless are second to none. Highly recommend considering her services for any of your travel needs.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime
Reviewed By FanDRO - Clintonville, WI | Traveled to Alaska | USA
Kristen was beyond amazing! This was a huge trip - planned for a long time! I was nervous because we had so many excursions booked, trying to keep them all straight….BUT Kristen had a folder with daily activities all printed out! AMAZING! She made this trip so fun, didn’t worry about a thing and as far as booking…she did it all! ??
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Fun
Reviewed By P&J Travelers - Fishers Landing NY | Traveled to Alaska | USA
Kristen did an excellent job setting up our Alaska trip. Each of us received individual packets with information about the trip and our daily excursions! She answered all of our questions and was always ready to assist us!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Kristen Rafferty is the best
Reviewed By Kristen Rafferty - Kirkville, NY | Traveled to Alaska | USA
Kristen has been booking our trips for about 8 years. She always goes above and beyond
Not only my travel agent bit a true friend. I tell everyone about her. That trip to Alaska was simply the best. I still am in awe. 48 of us and everyone agreed, it was the best.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Group cruise
Reviewed By Holly - NY | Traveled to Alaska | USA
Was well put together trip and Kristen was ready to help and answer questions from booking to return. She kept looking for ways to save us money as well. We use her for hotels, flights, private family tours and anything else we need. Highly recommend.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Bucket List Trip to Alaska
Reviewed By Christy - Rock Hill, SC | Traveled to Alaska | USA
Kristen is Amazing!
From the early stages of planning, recommendations of excursion’s and lodging, she stayed in constant communication with us. She made updates to our itinerary throughout. I felt completely at ease knowing she was actively monitoring our trip and available if needed. Her friendliness and attention to detail are exceptional!
We have already planned our 2026 adventure!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip we have taken so far!
Reviewed By Jozzie59 - Caroline. WI | Traveled to Alaska | USA
Kristen went above and beyond helping us with our vacation. We had 30 plus people with us and she helped everyone with all there itineraries and questions, all without making you feel like you were bothering her in anyway. She is just awesome to work with. And a very fun person, she was along with us on our trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Work travel
Reviewed By Allison - Rehoboth Beach, DE | Traveled to Lugano ~ Switzerland ~ Europe
It is always a pleasure working with Kristen! She is very quick and finds the options that work best for you. I highly recommend using Kristen to book your next trip!
Kristen Rafferty responded
"Thank you Allison, it is always a pleasure working with you!"
✓ I would recommend this agent to my family and friends.
21 of 42 people found this review helpful. Was this review helpful to you?YES|NO
Great Mexican Escape
Reviewed By Jo - New Jersey | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Kristen has been booking my personal travel for years. She always sends me on the best vacations for the amount that I am able to spend and always goes above and beyond. Our recent trip to Mexico was amazing and the resort was absolutely beautiful. The people at the resort were wonderful. They say "Welcome Home" when you arrive and it was as comfortable as my own home.
✓ I would recommend this agent to my family and friends.
26 of 52 people found this review helpful. Was this review helpful to you?YES|NO
A truly exceptional professional
Reviewed By Tope - New Providence, New Jersey | Traveled to USA
Working with Kristen has been an incredible experience. I never cease to be amazed at her speed and accuracy in getting things done, as well as her responsiveness. Once I contact Kristen about a travel need, I know it's as good as done, and I don't have to worry about anything. I have peace of mind knowing my needs are in the best possible hands.
Kristen Rafferty responded
"Thank you Tope, it has been a pleasure working with you!"
✓ I would recommend this agent to my family and friends.
24 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Mexico
Reviewed By Sebastien - Los Angeles | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Kirsten is amazing. It's always a pleasure to listen to her voice over the phone. She is smart and efficient and get things done quick. She is absolutely delightful to deal with over the phone. Probably my best travel agent ever.
Sebastien Micke
Kristen Rafferty responded
"Thank you Sebastien for your kind words. It is always a pleasure to work with you! "
✓ I would recommend this agent to my family and friends.
23 of 46 people found this review helpful. Was this review helpful to you?YES|NO
Travel made EASY-she's an expert
Reviewed By Goglass - Scottsdale, AZ | Traveled to Las Vegas ~ Nevada ~ USA
Kristen is always engaged and quick to respond to multpile needs of travel. She is a delight to work with. Always with ease, assists with any travel questions and/or situations that may arise. I do not know what I would do without her expertise!
Kristen Rafferty responded
"Thank you Laurie, it always a pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
28 of 58 people found this review helpful. Was this review helpful to you?YES|NO
Mexico
Reviewed By Sebastien - Los Angeles | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Kirsten is amazing. It's always a pleasure to listen to her voice over the phone. She is smart and efficient and get things done quick. She is absolutely delightful to deal with over the phone. Probably my best travel agent ever.
Sebastien Micke
Kristen Rafferty responded
"Thank you Sebastien for your kind words! It is my pleasure working with you!"
✓ I would recommend this agent to my family and friends.
23 of 49 people found this review helpful. Was this review helpful to you?YES|NO
Incredible agent for all my corporate travel
Reviewed By Amyn - Tampa, FL | Traveled to Nashville ~ Tennessee ~ USA
Kristen is a consummate professional and a very savvy travel agent. She intuitively recognizes what is important to the traveler she is assisting and tailors her suggestions and assistance around that set of priorities. I highly recommend Kristen and wouldn't think of using anyone else.
Kristen Rafferty responded
"Thank you Amyn! It is my pleasure to work with you and your team!"
✓ I would recommend this agent to my family and friends.
25 of 64 people found this review helpful. Was this review helpful to you?YES|NO
