Great vacation
Reviewed By Marla - Calgary, AB | Traveled to Disneyland ~ California ~ USA
I noticed this Feedback thing on the bottom of Lori’s signature lines and just wanted to take a moment to say how fantastic she’s been!!!
I was Blessed enough to win a trip to Disneyland and Lori has been wonderful from minute one. She has listened to my needs in regards to booking with a large family and has worked very diligently to get me the best prices and most efficient/economical way of doing things even on stuff that was after we returned from vacation!
I would highly recommend Lori and Custom Travel to anyone who asks for assistance in booking their vacation.
Thank you
✓ I would recommend this agent to my family and friends.
20 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Above and beyond
Reviewed By Astrid - Toronto, ON | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Good afternoon:
I want to let you know what a pleasure it was working with Lori Zacher from the Calgary office. She was both accommodating and professional. She had a bit of a challenge ( from us) to try to organize for our friends in Calgary to meet up with us ,flying from Toronto , to the Grand Palladium in Puerto Vallarta. She did a wonderful job within our price range and never showed any hesitation for getting the job done. She truly is appreciated and did a fantastic job. All four of us are excited about our holiday.
Thank you.
✓ I would recommend this agent to my family and friends.
17 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Above and beyond
Reviewed By Margaret - Calgary, AB | Traveled to Las Vegas ~ Nevada ~ USA
I just wanted to let you know what a great time we had in Vegas. Everything was so well planned and organized. Every step of our itinerary was so smooth and without a hitch. Thank you Lori for you continuous worked right up to the last day when one company changed its meeting place and you contacted us the day we were to fly out. So thank you and thank you from my sister. Hope to be able to book another trip through you.
✓ I would recommend this agent to my family and friends.
16 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Amazing adventure!
Reviewed By Ben - Calgary, AB | Traveled to Crete ~ Greece ~ Europe
Just wanted to send you a note now that I am back from my holiday. Words cannot express how amazing my adventures were!! I sincerely thank you for your assistance in coordinating everything. Crete was a stunning place to visit which was only eclipsed by the food. I am so grateful I got the chance to visit the island. The hotels in Chania and Rethymno were top notch and the staff were fantastic.
Once again thank you!
✓ I would recommend this agent to my family and friends.
16 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Above and beyond!
Reviewed By Jan - Vancouver, BC | Traveled to New York ~ USA
I hope this is the right email to send a little feedback about our recent trip to N. Y. C arranged for us by Lori Zacher. My sister (who dislikes travelling) won a lottery which as a prize involved a vacation package. Our good fortune was that she gifted this opportunity to my partner and myself. Lori made the arrangements for us and I wanted to say what a terrific job she did in making our reservations with Cathay Pacific and also booking our accommodations. The trip went so smoothly which in my experience isn’t always the case.
I appreciated Lori’s communication back and forth and helping us have an incredible time in this amazing city. I will not hesitate to recommend custom travel to friends and we would be happy to contact Lori when we travel again. Her professionalism and help was very much appreciated.
Cheers
✓ I would recommend this agent to my family and friends.
20 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Extended family vacation
Reviewed By AJH120 - Calgary | Traveled to Playacar | Quintana Roo | Mexico
Lori provided assistance with booking our all inclusive for 9 people departing from 2 different cities, passports, credit card payments, booking seats, VISITAX, general resort inquiries, and so much more.
Lori ensure we had ground floor rooms all next to each other as requested. She also arranged for a surprise birthday cake and bottle of champagne on arrival!
We LOVED Viva Azteca, very family oriented smaller resort, excellent food, excellent staff, clean/quiet/comfortable rooms. None of us had anything slightly negative to say. So many wonderful memories made. Thank you Lori!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our trip was absolutely fantastic!
Reviewed By L. Lewis - Edmonton | Traveled to Cancun | Quintana Roo | Mexico
It was exactly what we were looking for and the kids had a great time. The resort was lovely and I really have no complaints aside from having to come home. Thank you for your help in getting us there, I will reach out again in the future when we are ready to vacay again.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Easy to work with
Reviewed By T. D. - Shreveport, LA | Traveled to Shreveport | Louisiana | USA
Lori is great to work with. I can see her smile from miles away..
Thanks.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Above and Beyond
Reviewed By B. B. - Regina, SK | Traveled to Canada
Really appreciated Lori Zacher’s helpful information last night. She explained the process for us to book through Custom Travel. Her pleasant and friendly service is outstanding.
Thank you Lori.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Thank you for everything!
Reviewed By J & C - Houston | Traveled to Rome | Italy | Europe
Just wanted to say thank you for everything you did to make our Italy trip amazing!! It was more than I could have hoped for. Truly a once in a life time experience when you get to experience for the first time..everything you had planned for use was amazing!! I will definitely be going back, but probably with the hubby and when he’s much warmer haha Hopefully when we do, we will be able to call on you to help plan it out. :)
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Above and beyond
Reviewed By G. Taddeo - Ontario | Traveled to Ontario ~ Canada
Excellent service with Lori
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best trips of our lives!!
Reviewed By Mohsin - Calgary, Alberta | Traveled to Dominican Republic ~ Caribbean
I have booked several trips with Lori & I would absolutely recommend her to find us the best resorts, at the best prices with the most favorable flights ! She is amazing !
✓ I would recommend this agent to my family and friends.
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Wonderful trip
Reviewed By NOLA - Camrose AB | Traveled to New Orleans ~ Louisiana ~ USA
It was a real pleasure. I thought this type of service was long gone.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Attention to detail!
Reviewed By Bunny - Calgary | Traveled to Costa Rica ~ Central America
We booked a family vacation with Lori and had some special requests. Lori was quick to make the requests and follow up with the resort and was able to help make it a great vacation and one we will never forget!
✓ I would recommend this agent to my family and friends.
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Commending our Superb Service from Lori Zacher
Reviewed By Jocelyne - Calgary | Traveled to New Zealand ~ Australia & New Zealand
I am writing to highlight the excellent service we have received over the past four years from Lori Zacher who is a Senior Leisure Specialist.
Not only does Lori work so hard for her clients, she is the most pleasant, positive person I have encountered in a long time! She was always calm, kind, thoughtful and personable. We couldn't have asked for more support, more encouragement and more persistence!
We wanted to write to highly commend Lori Zacher as a top notch travel agent. We can't thank her enough for all that she has done for us over the past four years and as a business owner myself, I know how important it is to share this experience.
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Quick response
Reviewed By Sven - Calgary, AB | Traveled to Huntsville/Decatur ~ Alabama ~ USA
I would like to say thanks to Lori for all of the work she has done with me. Lori has provided excellent service each and every time that I’ve dealt with Custom travel. I appreciate her quick response and proactive efforts to deal with travel efforts as they arise.
A typical example happened on my last trip to Huntsville, Alabama. United Airlines changed my flight details but I didn’t get an update from United but Lori was aware and quickly worked with me to change my travel arrangements and ensure that I had accommodations to deal with the fact that my flight had to delayed a day.
Lori always exceeds my expectations for travel.
✓ I would recommend this agent to my family and friends.
18 of 37 people found this review helpful. Was this review helpful to you?YES|NO