Not only would I recommend friends to Ceera, I already have. I originally emailed her saying my wife and I wanted to get away to somewhere warm, that we have passports, and we didn't really care where as long as there was a beach and sunshine. She asked for a price range and came back with a few options. We picked one and she took care of everything, including calling the airline and pulling some strings to make sure we were sitting together on all our flights. From the time we got on the plane until the time got off the plane at the end of the trip we didn't have to do anything. Absolutely every detail was taken care of and went flawlessly. She did a great job and I will be booking more trips with her in the future. By far the best travel agent I have ever worked with.

-Justin Hollman

Very helpfull...felt that she had our best interests in bookings,best prices, upgrades.

Although we caught Ceera at a very busy tome and with only three weeks notice, she planned a terrific adventure for us, exactly to our requests.

Excellent service. She kept us well informed and made the process of scheduling the trip very easy

My husband and I knew we wanted to go to New Zealand but didn't know where to start. I spoke with Ceera and she was very responsive and helpful. She had been to NZ and had great recommendations. We had a very easy to navigate itinerary and zero hiccups along the way. I already recommend her to friends and we will be reaching out for future trips.

She was very nice and informative. Would use her again.

Ceera was great to work with, super efficient, helpful and always responded in a timely manner.

Ceera was always receptive to our requests and itinerary changes. She always responded quickly to questions as well.

She was great to work with. She took all of our concerns in to consideration. We will definitely call on her again! She made it easy.

Ceera was great! She was very prompt in returning emails, very friendly and seemed to care to make sure we had a great time. The Hotel she suggested was beautiful and close to all the sightseeing we planned on doing. I have already referred her to a friend who is looking on doing some traveling in the near future. It was so nice to receive an email after our vacation, just checking in on us to make sure everything went well.

Everything went well,all connections,reservations etc. that Ceera set up for us was right on,great job.

Very helpful, reliable and accessable

Ceera was clear and thorough and gave me all the options that I was looking at with some suggestions, but wasn't pushy or too overbearing to get me to pick anything specific. She answered all of my questions and brought up some good things to think about. She set deadlines for getting back to her but was flexible and worked with me on information needed.

I have never booked anything like this before. Ceera took care of everything, answered all question and gave us a great experience.

We didn't really know where we wanted to go for our honeymoon, but Ceera helped guide us to our dream destination. From the planning to setting off, every detail was meticulously planned and perfectly executed. We felt welcomed and in the best hands possible. Ceera did an incredible job and we look forward to working with her again in the future.

Ceera was incredibly helpful with our planning process! We were very scattered when we came to her with tons of ideas for our honeymoon, but she managed to focus us and lay out a fantastic trip while staying mindful of our budget constraints. A wonderful first experience with a travel agent.

Great advice given for our first family cruise. Ceera was able to answer all our questions and recommend the best trip for our extended family. Excellent service.

Ceera was personable and efficient. I felt like she listened to what our family wanted and worked hard to accommodate our wishes.

Ceera was wonderful. All of the arrangements that she made worked out perfectly. The excursions that she recommended were perfect for us. Would definitely seek out her help in planning future trips.

Working with Ceera made our lives easier since we were in the process of planning a wedding. With having past experience and knowledge of Thailand, Ceera was able to pack each day we were there with fun activities along with some relaxation days at the beach. I could not have planned a better honeymoon -- Thank you so much Ceera!!

Ceera was extremely helpful. In fact, I don't know how we would have managed without her! After we initially booked the trip, one of the travelers in our party wanted to do only part the cruise portion of the journey (everyone else was doing both the cruise and Denali. She handled all the changes with Holland America -- that was great. After we paid for the trip, one of our party was no longer able to do the trip. We had insured the trip but I dreaded the hassle of getting a refund. Again -- without being asked-- Ceera handled that. She was just terrific! I would definitely book with her again!

Clear communicator, good follow through on requests. Very helpful,

Ceera was wonderful to work with! She answered all questions in a timely and thorough manner!

Ceera was extremely helpful and resourceful throughout our honeymoon planning process. She was quick to respond to any questions we had and selected an excellent resort based on our criteria.

Ceera was extremely helpful with all of the details of our trip. She checked in and answered all of my questions. She set us up with a great package and we never had a concern on our trip. We worked back and forth until we had the exact trip we wanted.

Ceera worked hard to try to make a custom trip for us. She has not been to Iceland, so she did not yet have firsthand knowledge or experience in that country.

Ceera did a great job at steering us to a resort that was family friendly and that we felt safe at. This was our first trip like this and we had a great time!

Ceera was thorough, pleasant and efficient!

Although we planned our trip with les than a month, Ceera gave us great service.

Ceera was super responsive and flexible- she always replied to inquiries and was truly interested in meeting our needs.

Ceera was extremely helpful in planning our trip. We really enjoyed working with her. It was very challenging making arrangements for 15 people coming from two different cities, but Ceera was up to the task. We all had a wonderful time.

She did a great job and very responsive to my email questions.

Ceera understood what we wanted (and didn't want) to do, and made it happen. Kind, patient, and enthusiastic...we loved working with her! Perfect! A 5+

Ceera is great to work with planning our trip to Hawaii. She pays attention to details and answered all our questions.

Ceera was very professional and very quick responding to my many questions. She gave us very good suggestions. She's very knowledgeable and friendly. I enjoyed working w/ Ceera and will work w/ her again in the future. :)

Great communication, gave many options based on my requests of what I was looking for on a vacation. Responds very quick. Worked with us on getting a price match.

Ceera was very helpful, patient and knowledgeable. She provided many options and advice.

My experience was great. Ceera was only given a short time to prepare our trip an it was spot on. I would recommend Ceera to anyone for her professional an knowledgeable travel planning. Thanks again!

She did a good job on our Orange Bowl trip. She communicated with my very well. The hotel was very good and the arrangements were good.

Ceera was very responsive and timely with answers to our questions.

Very helpful and responsive to our requests. Excellent to work with.

I had MANY questions for Ceera and she was more than happy to help me out with each one of them. Even though the trip I was planning was small compared to I'm sure many others. She was very professional and did a great job.

We had an amazing trip overall. Ceera helped us book our pre-cruise travel in Rome, and we ended up in a great location. The cruise line she suggested was a great match for us, and had a lot of gluten free options for me. The cruise itself stopped in several places in Italy, Greece and Turkey, which was an amazing experience overall.

She is very easy to work with. Always provides good recommendations and info we are looking for.

Ceera was amazing to work with! She helped book our trip which had 20 people. She was always there to answer questions and to ease our minds when things came up! So happy to have worked with her and will be working with her in the future!

Our experience with Ceera was great!! We've worked with her before and each time, she is responsive, knowledgeable, and professional! Will continue to reach out when we want to trave.

Ceera has been the best travel agent we have used. She stays in contact throughout travel planning and follows through on details.

Ceera was great to work with! She organized our trip which included ~20 people. She answered everyone’s questions promptly and was very responsive especially as our trip got closer. With COVID, she kept us up to date on all new protocols and requirements.

Ceera was amazing to work with. She listened to what we were looking for, guided us and answered our numerous questions, and secured the best deal possible. Then when the pandemic hit, Ceera navigated through that - postponing and rebooking our trip for us twice with incredible patience and professionalism. She made what could have been a stressful experience, easy. Ceera took care of every detail. We will recommend Ceera to anyone we know considering a vacation!

Ceera took all the stress out of planning our wonderful familymoon! She was helpful with explaining all of our options and very prompt with replies. I feel she truly cared about our family’s preferences and understood our budget. She will be our first call before planning our next trip!

We have been to several sandals over the years, and wanted to plan another trip for Jan 2025-we wanted warmth, beach and adult all inclusive-with guidance and help from ceera, we had the best trip ever-we found we could fly nonstop from Chicago to Montego Bay, Jamaica--something that made this trip very attractive-Ceera did everything for us--she found Sandals Negril and it fit our needs perfectly-from lining up Loews hotel in Chicago (which is awesome) for departure and return that would cover the expense of storing our car for 10 days, to getting us 1st class seats on united, and the most perfect room in negril, what else can I say? Ceera met our every need from dates, to accommodations, to travel, (even perfect 85 degree weather) without us so much as lifting a finger-this was by far our best and smoothest trip-we cannot thank Ceera enough for helping us plan and carry through with this trip of a lifetime-we give her the highest rating possible and highest recommendation-anyone wh

My friend and I had the spontaneous idea to travel to Peru, having no experience traveling out of the country. We reached out to Burkhalter Travel and were paired with Ceera Machotka and were we lucky. Ms. Machotka constructed a perfect itinerary for my friend and accommodated every one of our requests. She also made the planning process of the trip less stressful being able to answer all of our questions and guide us through every step. We were truly given a great trip and had an amazing, unforgettable time.

She was great to work with.

Detailed information was provided. Supported our search for best insurance for the trip. Very responsive.

Very helpful and everything went smoothly!

Great experience. Very attentive and responsive

Ceera was amazing! She was super flexible with dates and gave a number of budget options. She was very patient and responsive to all of our questions.

Excellent support for our trip. Ceera listened to what we wanted and what our budget was and then she made it happen. Helped us select alternatives if something did not work out. Found great partners to work with in Thailand.

This was our first cruise and first time to Hawaii. We worked with Ceera via phone. She answered all our questions, and help explain the travel insurance. She suggested a balcony room, and we were very glad that we booked one. She helped us to get our e-docs. The trip went smoothly, but it was comforting to know that if we had problems, she would be available to help.

Ceera was phenomenal in planning our honeymoon! We dropped this trip on her with a month to plan a 3 week honeymoon in 3 countries. She handled this challenge flawlessly as she curated the trip to meet all our interests! Having never traveled to Europe she made the entire experience effortless in the planning, and more importantly, while we were there. We gave Ceera ideas as to where we wanted to go and things to do and she handled the rest. There wasn't one activity or place we went that we wished we had done differently. We would recommend her to anyone as she was very attentive to give us the best experience and make sure we felt prepared for the trip as well!!

Everything was amazing! This was the first time we have done a tour or used a travel agent and it was the best experience! This was a last minute work trip for my husband and I tagged along and we added this vacation after his work was finished. We didn't have much time (just a week for India and Vietnam) and Ceera created the perfect itinerary that gave us time to see the sites, experience the local culture and relax! We felt so taken care of by our guides and drivers and having the trip all planned out made it so enjoyable and took away all the stress!

Ceera was fantastic, responsive, and easy to work with. Even when she was out of the office she communicated with us. We would definitely work with her again and recommend her to others.

Couldn't have had anybody better to help us with our trip to Ireland. All the flight arrangements were done perfectly, all questions we bombarded her with she had an answer. She always kept us up to date with what CIE was requesting. We now have someone very professional, sweet and easy to work with at Burkhalter Travel.

Ceera was prompt in getting back to us and planning a fairly last minute trip to Hawaii.

Ceera took care of all the details, at a high level

From day one of planning in October, 2021, Ceera was so helpful, ready with exploring details, and consistent keeping in touch with me and my group throughout. I would gladly work with her for future vacations.

Ceera was a huge help from narrowing the best destination for our family down to the Covid precautions for our destination.

Ceera was great to work with. She was prompt on answering any questions, stayed in our price range when giving us quotes, and made our trip easy and worry free!