Michelle was an incredible agent and travel planner. My trip to Italy with my granddaughter was amazing! I could not have possibly planned such a memorable trip on my own. Michelle arranged every last detail. She was patient, thorough and efficient, and a delight to work with. I will not plan any future trip abroad without her!

I worked with Michelle in planning a trip to Europe (my first solo) . Her knowledge of the industry and wealth of experience were invaluable to me. I loved the Tern Travel site for reviewing details and making secure payments. Once in Italy, I needed to make some changes to my itinerary and she was able to assist me with that as well. I cold not have asked for a better experience.

We loved working with Michelle! She is so knowledgeable and very caring! We had the honor of working with her to plan our honeymoon and we are so excited to use her services again! She made everything stream line which I appreciated as a busy bride! We felt well taken care of and anything we asked of, was taken care of efficiently! Please book with her - truly the best 💛

Michelle has been of great help to us arranging cruises, a group trip to Scotland, and our own trip to England, including London , Winchester, and Bath, and ending in Paris, France. Our hotels were very well located including in Paris within a 20min. walk to the Louvre.

Michelle is client centered and gave us as many options as possible within our budget. She found just what we were looking for!

Michelle is great to work with! She has a wealth of knowledge and personal experience with the trip we booked. She asked a lot of specific questions that we hadn't even thought about, but were glad she asked. She's very detail-oriented too. All in all, we would work with her again in a heartbeat!

Michelle was professional from the start, easy to communicate with and very knowledgeable. I tried to organize my trip myself for two weeks with no luck then contacted her and she had it under control in days. She gave us options of things we never would have found on our own.

My husband I had never been to Mexico, and i was nervous about it due to our food allergies. Michelle went above and beyond to make sure the resort knew about our allergies and that we had an enjoyable time. She booked excursions, accommodations and all the travel so we could have a worry-free anniversary. I would definitely book through Michelle again!

Michelle was a pleasure to work with, really went above and beyond to make sure our trip to Banff was a good one! When I found out my GPS didn't work in Canada I was relieved to find a printed out map with printed directions to our hotel from the airport! She had already thought of that ahead of time. Would recommend!

Although Michelle's experience in Asia is limited, she was very willing and able to help us organize our adventure. She booked our flight and provided web sites and information for visas, health concerns and trip insurance.She booked our cruise with G Adventures and assured us they were an amazing company to travel with.

Our trip was amazing and without incident. She stepped back when I said we could make some parts of our trip plans. She then reviewed the plans I had made to make sure I didn't overlook anything.

Part of the fun of working with Michelle is that she is always excited to share and learn about any place in the world.

Michelle was very prompt with all necessary documents needed, had many helpful hints, and planning our Alaska cruise a snap.

Michelle helped me put together a 7 week trip to Europe . We were able to collaborate on my trip. She booked Iceland completely, tours and hotel. Perfect! She arranged our Baltic cruise and made sure we knew what to expect. We even got an upgrade to our room because the cruise line likes to "keep their agents happy" (their words). Michelle gave suggestions for trip insurance and looked into visa requirements and car rental. We booked a tour in Scotland. Finally Michelle looked over our plans for our entire trip (flight connections etc.) and put together an itinerary including all confirmation numbers for hotels, flight information and tour information. On this itinerary was included contact information for Michelle and friends or family members who might like to contact us. It made our 7 week trip so much more enjoyable having all this information in one place. Well done! Best trip of our lives! 7 weeks, 13 countries, 2 tours, 1 cruise. Enumerable smiles and WOW moments!

I was very pleased with the attention to detail that Michelle displayed. Even though my trip was only a short distance from where I live Michelle gave me instructions of 3 different ways to get to my destination as well as directions from my hotel to my conference venue. She found a hotel that was comfortable affordable as well as convenient to my event. I would utilize her again as well as recommend her.

She is very knowledgeable, friendly, and helpful with choosing a destination for our vacation! Our trip was perfect! She recommended a terrific resort with lots of extra perks! She went out of her way to make sure we were happy.

I am the person in our family who organizes, and does everything. We were planning the trip of a lifetime and had a huge fiasco with some tickets we had bought from an airline that we found on-;line. I complained on facebook and was referred to Michelle through some friends. I am a convert! I will be using her services again for sure. She is like a travel personal assistant.. She dealt with all the issues big and small that came up. What a load off of me.

Michelle is very responsive and thorough. When she planned out trip to Austin City Limits music festival, we gave her many LIMITS and she came through. We had a small budget and waited a little too long to plan the trip, but she was able to accommodate us well. She even made sure our hotel was on a bus line (something we felt wasn't important) so we didn't want to walk far. I would recommend her to anyone looking to travel!

Michelle stepped in when we were unable to coordinate all the travel plans for a family vacation. Right away she suggested alternatives that would accommodate the large amount of family from different parts of the US.
Michelle found us event tickets that were an upgrade to what we were trying to buy and also handled our transportation needs.