Safari Specialist

Heather helped my wife and I plan a once in a lifetime trip to Africa this past month. It included wonderful accommodations,travel arrangements, and unique experiences day after day. And she met with us several time to help us prepare and give us advice on how to make the most out of our trip. It was the best travel experience we could have hoped for and Heather was the reason why it was.

Heather was very knowledgable about Portugal and gave us great suggestions for our trip. It was easy to work with her as we fine tuned our plans, and she was responsive and very helpful throughout the planning process.

Heather was on top of every detail we needed. She proactively addressed several questions we would have, and any issue or question I had, Heather answered within a day. Outstanding.

Heather was great to work with. She researched a variety of options for an Alaska cruise, understanding what we were looking for. She kept us informed, sent us timely reminders, and provided an app that summarized all of our plans. She took care of all the details. It was a pleasure to work with her.

Heather was a pleasure to work with. This was the first cruise that my wife and I had ever taken, and Heather helped us navigate all of elements: which cruise line to take, travel insurance, airfare and airport transfers, shore excursions, dining and beverage options. She was very communicative and available throughout the entire process. The travel accessories she sent us were appreciated and well-used.

Heather showed us the way to Africa! From the beginning stages of planning our mother daughter trip, Heather listened, suggested, advised and attended to every detail to make our trip a reality. She checked in with us at intervals as necessary and her attention to detail kept us smoothly progressing toward our departure. And we loved the Trip Plans App that Heather uses! All of our info was in one place and we referred to it often, before and during our trip.
To anyone consulting with and considering Heather as their travel advisor - I recommend her 100% !

Heather was very easy to communicate with. She asked us to describe our perfect vacation and then designed one that met our expectations. Once in Costa Rica everything ran smoothly. We decided that Heather will now plan all our future vacations.

Heather was incredibly helpful in arranging my trip. She resolved some complicated issues and was always quick to respond.

Heather is a pleasure to work with. She responds to all questions and issues in a timely manner and is always available to assist. Heather gets to know her clientele and addresses specific needs as needed.

So accommodating, so knowledgeable, and such a fun trip. Due to circumstances beyond our control, we had to book the same trip three times and Heather was always there and always very patient with us. She kept in touch during the trip to make sure everything was going well and, when we asked her a question during the trip, she made sure to respond as quickly as possible, putting our vacation worries to rest. We look forward to booking many more trips with Heather.

It's a delight working with Heather. She is always on point with every detail of the trip.
She listens to what you may want to explore on your adventure and is a wealth of knowledge giving you ideas to experience.

I have used Heather for multiple trips. They have all been terrific! She knows exactly what I like, the types of hotels I prefer. I recommend her to all my friends.

Great travel consultant. Never misses a detail. Excellent communication and planner.

Heather organized an amazing trip to Morocco for a group of 8 of us and it couldn't have been better. She set up a wonderful balance of activities and sites, and her knowledge of the country provided us with important guidance to everything from packing to tipping to not-to-be-missed hotels. Her organizational skills were exceptional and the trip came off smoothly without a hitch. In addition, Heather added small touches that made the trip fun and very special. She communicated with us before the trip to make sure we understood all the details and sent us easy to use apps and materials that really helped prepare us as well as get us super excited! She has amazing rapport with clients and we felt very cared for by her warmth. This was a long held dream trip for me and Heather really did make my dreams come true. I couldn't recommend her any more highly. If you are looking for an amazing trip, get in touch with her!

Heather was phenomenal in planning our honeymoon in Thailand. She tailored the trip to our tastes, blending adventure with relaxation as we explored the south of Thailand. Her accommodation choices were luxurious yet affordable, and her unique activity suggestions, like a private beach dinner, a day of island and lagoon explorations off the coast of Phuket, and Bangkok food tours were highlights.

Heather’s itinerary, planning, and availability ensured a stress-free experience. I can't recommend her enough for a tailor-made, hassle-free, and memorable travel experience.

Heather is exceedingly professional, all the while sprinkling in care and kindness during the whole process.
She is a wealth of information but at the same time listening to and taking into consideration the travelers concerns or interests. A willingness to advise on all travel plans.
Accommodations met all expectations. Ol Pejeta Conservancy would rival any 5 star hotel with attentive staffing and an experienced chief, with meals worthy of pictures, eating filled your senses.
Game drives with animal adventures everyday.
V.I.P. airport service stream lined the hustle and took all cares away.
Thank you for the adventure

Heather help make this trip a very enjoyable experience for me. She was very thorough and explained everything in detail. Very personal service- always there the answer any questions I may have had about my trip.

Heather was responsive, knowledgeable and answered all our questions. We knew where we wanted to go and what we wanted to see but had no clue how to make it happen. Heather helped us pull together an itinerary for our "history trip" to London and Italy (Rome, Florence and Venice) and had every detail organized for us. We not only got to the places and sites we wanted to see, but she made some other excellent recommendations to round out our trip. It was a big relief to just show up and have everything done for us, from private drivers and tour guides, to recommended hotels in excellent locations. Even had our train tickets booked for us! Made our holiday stress-free. I would highly recommend Heather to plan your next trip.

Heather looked after every detail and always responded promptly to any questions we had. She took the time to understand our interests and how we like to travel, and then pulled it all together.

Heather curated an ideal itinerary for our trip. It was the perfect mix of sightseeing and time to explore on our own. Everything was well organized and went off without a hitch.

Heather was great! We would never have been able to set up this trip ourselves. We had a problem when we got there and she got involved and double checked the rest of our times.

She was very knowledgeable, helpful, and patient. Ready to answer any questions, and we had lots.

Heather took care of all the details so I could just enjoy my trip. The travel app had all my info, and even let me know any changes in my flight times.

accessible, hard working and knowledgeable

Heather is our family's travel agent. My husband and I used her services and our daughter and her husband booked their honeymoon with Heather. We will definitely use her services again!

Working with Heather was one of the best vacationing experiences. We were so focused on our wedding a few days before our trip, it would have been overwhelming also to tackle the planning details of traveling to a foreign country for our honeymoon.

Heather is very thoughtful, detail oriented and knowledgeable!

It was great. Very accommodating and will continue to work with her for all our vacations.

Heather is an absolute pleasure to work with. She researched the best way to spend 9 days in Sicily, arranged our hotels, guides and drivers, fabulous excursions to a wonderful winery, olive grove (including fabulous tastings), Mt. Etna and various towns and historical sites. Her expertise, enthusiasm, patience and interpersonal skills make her the best travel advisor! We have worked with her over the past several years for a variety of trips and would not plan any travel without consulting Heather.

Heather was very easy to work with. She provided several options and adapted the trip to our specifications. We were extremely satisfied with the hotel choice and the tour guides for our private tours.

Working with Heather was a fantastic experience. She took the mental load out of planning a vacation. There was nothing that we had to worry about; she thought of everything! She wrangled 6 busy women, thinking of every scheduling and organizational detail, to provide the trip of a lifetime.

Heather was wonderful to work with! She was very patient, organized and attentive! Our trip was a blast! I'd work with Heather again in a heartbeat!

Heather organized a 40th bday trip for my college friend group. We have busy schedules, so she was essential to making this trip happen. From hotel recommendations to reminders to book flights, renew passports, book ground transportation, to travel packets her help was invaluable! We honestly wouldn't have been able to plan a trip without her.

Everything was first class from top to bottom. Heather exceeded our expectations for a travel planner. We'll be working with her for all our trips going forward!

Heather asked great questions about our goals for travel and helped us plan a trip to Costa Rica.

Heather was a pleasure to work with. She was extremely conscientious, responded to every question quickly and answered questions that we did not even know to ask. She was always one step ahead of us.

The trip went according to plan. The experience was wonderful. The coordination with the India personnel was perfect.

Heather is amazing! She made everything easy and was so supportive throughout the process. This is my first experience with a travel agent and it was amazing. Several of the people on our trip had mobility and medical issues and her guidance and support made all the difference.

Excellent! Heather was so helpful in guiding us with all preparations, especially with the challenging visa application.

Awesome

working with heather was terrific!! we discussed what we were looking for in our trip & she got it spot on!! as my friend said onw of the best trips we've ever been on, & we've done a lot
all of our guides were terrific, the accommodations spectacular! Heather really understood what we were looking for. We will definitely use her again.

Heather is a pleasure to work with. She is extremely detail oriented, attentive, and responsive. She thinks of everything and is very creative. Even when we aren’t sure where we’ve wanted to go, she listens to our goals for the trip and comes up with great ideas. She has also planned trips that have had to be cancelled and has been amazing at pivoting and planning an alternative trip. Heather thinks of things we wouldn’t even know to plan or ask about. We won’t be planning trips without her from here on out!

Very professional, timely, and well-organized

I was not able to give Heather much lead time due to health issues. Heather put a great itinerary for us within a week. The location of the hotels and the hotels themselves were excellent. She had some great ideas about things to do while in Greece that was very helpful

Very conscientious. Works quickly and expeditiously when needed which is appreciated.

Heather put together the trip of a lifetime for my honeymoon in Costa Rica. It was perfect in every way, from the luxurious and impeccable accommodations to the exciting and adventurous activities. My wife and I agree, the trip was a dream come true and we will work with Heather to plan all our trips in the future!

Heather advised us, helped plan, and booked all the travel and hotel accommodations for our four week, three city vacation to Portugal and Spain. Every detail was covered and every aspect went perfectly from air and hotel reservations, limo connections and touring trips. Her advise was so helpful and made our vacation worry-free, relaxed and extra enjoyable. Heather will book all our travel in the future.

We have been working with Heather Robinson for several years now and would not think of planning travel without having her involved in every aspect. She has tremendous expertise regarding all things necessary for successful trips including transportation, interesting destinations, Covid issues, and activities which fit our personal interests. She exhibits phenomenal attention to detail, follow through and responsiveness to all questions and concerns. Our journeys include Nevis, Africa, Italy, Mexico and Alaska - various types of trips and all fantastic!

Heather Robinson created a well organized and structured trip to Tanzania that also encompassed enough leisure time to allow us to enjoy the most beautiful environment and the Tanzanian people. Heather was attentive to the specific needs of her clients and adjusted and made suggestions for the members with some mobility issues. Before the trip, Heather was communicative with us and informed us of all details and any issues that may come up and how they would be handled by the local tour company so that there would not be any surprises. She also texted us during the trip to check in. And when back from the trip, she was interested in receiving feedback of our experience, the positive and any negative things (which there were not). Heather was easy to work with, listened to specific issues and they were always addressed in a timely manner. Heather was easy to work with and I highly recommend her to anyone planning to travel anywhere.

Heather was extremely helpful and detail oriented in planning our trip . She made sure that our needs were met in consideration of family, including two young boys traveling on a multi-stop vacation through Croatia and the east coast Italy. Everything worked out perfectly and we had a trip that we will never forget.

When we travel we know that the most limited thing is time. And so it was with enthusiasm that we turned to Heather to plan our recent family trip to Spain. We only had a week - school vacation. We wanted to have fun and see and do exciting things, but without feeling rushed or stressed. Heather took our ideas and built us a wonderful Spain vacation! It felt like a relaxing two weeks of experiences, but we did it easily in the one week we had. Skip-the-line tickets for major attractions, travel transfers and convenient tours made the most of our time, interspersed with free time for us to wander and enjoy the streets of Barcelona and Madrid and enjoy coffee, tapas and wine. Sights, laughs, experiences and relaxation in our amazing week in Spain! Thank you Heather!

Using Heather Robinson travel was a godsend. I talked with Heather about what we were looking for from our trip to Hawaii. She got back to me quickly with options that fit our needs perfectly - I wanted to do them all! She saved us so much time and made the whole process so easy. I can't wait to work with her for future trips.

I am most impressed with Heather’s attention to detail and commitment to research. This results in wonderful venues with exceptional accommodations. She also takes anxiety out of travel especially during the pandemic by managing all necessary protocols for her clients as well as seeking out appropriate contingency plans should that become necessary. She covers all the bases!