Very Helpful
Reviewed By Margaret - Saint Cloud | Traveled to Canada
Carol was very helpful in getting or trip planned and finding the best packages for us to book under.
✓ I would recommend this agent to my family and friends.
278 of 522 people found this review helpful. Was this review helpful to you?YES|NO
advisor
Reviewed By Ralph - Beverly Hills, CA | Traveled to South Pacific
flawless she is very competent
✓ I would recommend this agent to my family and friends.
301 of 570 people found this review helpful. Was this review helpful to you?YES|NO
Regent Cruise
Reviewed By Sharon - Carlsbad | Traveled to World Cruise
All cruise documents came in on time and correct
✓ I would recommend this agent to my family and friends.
312 of 592 people found this review helpful. Was this review helpful to you?YES|NO
Longtime customer
Reviewed By Gaylon - The Villages, FL | Traveled to Europe
Always good and follows up on my many questions
✓ I would recommend this agent to my family and friends.
317 of 605 people found this review helpful. Was this review helpful to you?YES|NO
Great Agent
Reviewed By Cynthia - Tampa, FL | Traveled to Japan
Carol has provided incredible support and guidance for all our travel needs! Her recommendation of a private tour to Hiroshima was spot-ion to what we love to do on cruises!
✓ I would recommend this agent to my family and friends.
320 of 612 people found this review helpful. Was this review helpful to you?YES|NO
Good agent
Reviewed By Kathleen - Sonoma, CA | Traveled to Caribbean
Carol always gets answers quickly. She’s efficient in answering emails and processes bookings right away. Sry happy working with her.
✓ I would recommend this agent to my family and friends.
320 of 614 people found this review helpful. Was this review helpful to you?YES|NO
Quick, Thorough, and Accurate
Reviewed By Emery - Columbus, OH | Traveled to World Cruise
Carol is doing really well in booking our cruises, finding us the best room, and reading the small print. We book very far in advance when cruises are just surfacing. She sometimes has the tell the cruise line what is in their own policy!
✓ I would recommend this agent to my family and friends.
299 of 573 people found this review helpful. Was this review helpful to you?YES|NO
travel agent
Reviewed By Stephen - Carlsbad, CA | Traveled to Europe
Unbelievably wonderful. Carol is on top of everything related to our cruises. Excellent getting answers to all our questions. She is thorough and responsive. She is the BEST!
✓ I would recommend this agent to my family and friends.
312 of 599 people found this review helpful. Was this review helpful to you?YES|NO
World cruise
Reviewed By Reintje - Columbus, OH | Traveled to World Cruise
Carol was always available to talk to me and answer all of my questions
✓ I would recommend this agent to my family and friends.
303 of 586 people found this review helpful. Was this review helpful to you?YES|NO
CT
Reviewed By Courtney - Chicago | Traveled to South Pacific
Great to work with.
✓ I would recommend this agent to my family and friends.
307 of 595 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By Jacqueline - San Francisco, CA | Traveled to Canada
I love working with Carol. She stays in touch with me, so I know wat if any changes to my plans are necessary.
✓ I would recommend this agent to my family and friends.
264 of 509 people found this review helpful. Was this review helpful to you?YES|NO
Carol Review
Reviewed By Mary Ann - Schaumburg | Traveled to Europe
Excellent working relationship. Everything on time. She coordinates well with cruise lines.
✓ I would recommend this agent to my family and friends.
317 of 616 people found this review helpful. Was this review helpful to you?YES|NO
great trip!
Reviewed By carol - newark ohio | Traveled to Alaska | USA
Carol does a great job!!
✓ I would recommend this agent to my family and friends.
100 of 185 people found this review helpful. Was this review helpful to you?YES|NO
Totally Professional
Reviewed By Diane - Palm Springs | Traveled to Greece
Carol is very knowledgeable about the cruise line especially air and land arrangements. Very timely response to any question and a real pleasure to work with for all details.
✓ I would recommend this agent to my family and friends.
298 of 581 people found this review helpful. Was this review helpful to you?YES|NO
Paradise
Reviewed By Danielle - Savannah | Traveled to Tahiti
Carol Terhune always returns our calls promptly, and is most helpful. We were very pleased with the perks provided by Cruise Specialists.
✓ I would recommend this agent to my family and friends.
299 of 583 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Advisor
Reviewed By Blair - Montgomery, AL | Traveled to Rhine River
Carol is very responsive and watches out for our travel interests and needs. Works extremely well even remotely!
✓ I would recommend this agent to my family and friends.
252 of 489 people found this review helpful. Was this review helpful to you?YES|NO
cruise
Reviewed By Whitney - San Diego | Traveled to Alaska
ALWAYS fantastic -- we have had her help for years on MANY cruises -- again -- ALWAYS fantastic
✓ I would recommend this agent to my family and friends.
293 of 571 people found this review helpful. Was this review helpful to you?YES|NO
Miami 2019
Reviewed By Penelope - Sarasota | Traveled to Caribbean
Carol has been outstanding in supporting us for our many cruise vacations
✓ I would recommend this agent to my family and friends.
310 of 606 people found this review helpful. Was this review helpful to you?YES|NO
Great Asia Cruise on Celebrity
Reviewed By Rita - Everett, WA | Traveled to Japan
We've booked several cruises on different lines with Carol, and she has always done a wonderful job in getting the best for us and our dollar. She helps with cruise information, cabin selection, dining time, perks, and travel insurance. Cruise Specialists will also send a lot of travel information, and send email reminders. Everything is clear and easily understandable. We have absolutely no problems when we deal with our personal friend and agent, Carol. We've already discussed our next European river cruise, which we plan for the fall.
✓ I would recommend this agent to my family and friends.
306 of 599 people found this review helpful. Was this review helpful to you?YES|NO
Great Job for a Fun Trip
Reviewed By SilverCruiser57 - Lawrenceville, GA | Traveled to Copenhagen | Denmark | Europe
We knew we wanted a luxury cruise in the Baltic Sea. Carol was experienced booking with our CruiseLine SilverSea and was able to advise us every step of the way. When we wanted to add a land package, she was able to refer us to another agent with location specific expertise. The booking process went well and Carol was able to secure a special short excursion for free that was one of the top experiences of our trip. She did a great job for us.
✓ I would recommend this agent to my family and friends.
104 of 197 people found this review helpful. Was this review helpful to you?YES|NO
Excellent service
Reviewed By Marjorie - Manchester Ct | Traveled to World Cruise
Carol was excellent. She helped me with every concern I had. She even found one of your employees to help me with a private tour. I would recommend her to friends.
✓ I would recommend this agent to my family and friends.
315 of 620 people found this review helpful. Was this review helpful to you?YES|NO
Working with Carol
Reviewed By Stanley - Los Osos | Traveled to Danube
Carol is always very attentive and keeps me informed and takes care of all the little issues. I have been working with her for 8 years now and consider her one of the best.
✓ I would recommend this agent to my family and friends.
298 of 586 people found this review helpful. Was this review helpful to you?YES|NO
Cruise Review
Reviewed By Francis - Brooklynn | Traveled to Canada
Carol is informed, professional and efficient...pleasure to work with.
✓ I would recommend this agent to my family and friends.
289 of 571 people found this review helpful. Was this review helpful to you?YES|NO
West Coast Crystal Cruise
Reviewed By Luigina - Scottsdale | Traveled to Mexico
Always a pleasure!
✓ I would recommend this agent to my family and friends.
294 of 581 people found this review helpful. Was this review helpful to you?YES|NO
Carol Terhune
Reviewed By Keith - Houston | Traveled to Alaska
Carol is a very efficient agent . It was a pleasure dealing with her.
✓ I would recommend this agent to my family and friends.
298 of 590 people found this review helpful. Was this review helpful to you?YES|NO
Another great experience thanks to CS!
Reviewed By Lyn - Opelika, AL | Traveled to Mediterranean | At Sea | At Sea
Carol always responds to us quickly and efficiently. We love the benefits of booking with CS, the shore excursions are especially great since the buses are never crowded.
✓ I would recommend this agent to my family and friends.
35 of 65 people found this review helpful. Was this review helpful to you?YES|NO
Good Job
Reviewed By Paul - Palm Desert, CA | Traveled to Mediterranean
Great. She is very helpful and responsive.
✓ I would recommend this agent to my family and friends.
278 of 552 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous support, each step of the way
Reviewed By Gaile - Annapolis, Maryland | Traveled to Australia & New Zealand
As first time cruise clients, Carol provided us with great support and helpful information each step of the way, from searching for the best options in the region we wanted, to each detail of booking, flights, ship amenities and pricing. We would work with Carol again - she's the best!
✓ I would recommend this agent to my family and friends.
10 of 17 people found this review helpful. Was this review helpful to you?YES|NO
xx - What is the purpose of this when traveling to multiple destinations???
Reviewed By Don - Opelika Alabama | Traveled to Grand Turk | Turks and Caicos Islands | Caribbean
xx - I have no idea of the relevance of these questions to the performance of Carol. The service provided by Carol was outstanding throughout every step of the process. She could no be more helpful, pleasant and professional.
✓ I would recommend this agent to my family and friends.
19 of 35 people found this review helpful. Was this review helpful to you?YES|NO
Another Fun Cryise
Reviewed By Lyn Miller - Opelika, AL | Traveled to Caribbean Sea | At Sea | At Sea
CS & Carol make planning a cruise SIMPLE!
✓ I would recommend this agent to my family and friends.
18 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Her experience shines with every reservation
Reviewed By Southcityca - South San Francisco, CA | Traveled to Bahamas | Caribbean
Carol is sheer pleasure to work with. Cruise reservations, travel insurance, coordinating hotel or air travel she is always very efficient and complete. She will deal with your cruise company for all arrangements and requests, and will keep you updated with emails. Her knowledge and experience is the key.
✓ I would recommend this agent to my family and friends.
102 of 201 people found this review helpful. Was this review helpful to you?YES|NO
Carol Terhune
Reviewed By Pieter - Seattle | Traveled to Europe
Carol is an excellent agent
✓ I would recommend this agent to my family and friends.
291 of 579 people found this review helpful. Was this review helpful to you?YES|NO
Enjoy working with Carol
Reviewed By Ahoy1 - Ohio | Traveled to Kiel | Germany | Europe
I selected an Oceania and booked through Carol. She is very good at follow up and attending to payment details
✓ I would recommend this agent to my family and friends.
89 of 176 people found this review helpful. Was this review helpful to you?YES|NO
QMary 2 roundtrip crossing
Reviewed By Madelynne - Vancouver, BC | Traveled to Trans-Atlantic
As always it was good to know she has our back on any trip
✓ I would recommend this agent to my family and friends.
296 of 590 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful opportunity to see Australia, New Zealand, and South Pacific Islands.
Reviewed By DavidIowa - Iowa | Traveled to Sydney | Australia | Australia & New Zealand
We enjoyed this once in a lifetime trip to view various sites in Australia and South Pacific islands and New Zealand. The itinerary was wonderful and as always Holland America did a phenomenal job .
✓ I would recommend this agent to my family and friends.
7 of 13 people found this review helpful. Was this review helpful to you?YES|NO
NOT NOW
Reviewed By BY - MOUNT VERON WA | Traveled to Egypt | Africa
NA
✓ I would recommend this agent to my family and friends.
29 of 57 people found this review helpful. Was this review helpful to you?YES|NO
Very responsive and effecient
Reviewed By Loren - Seattle | Traveled to Scandinavia
Carol has been our travel consultant for many cruises. She is easy to contact and has all of the answers. If she is not available, she ensures some other consultant is available to help us out. No waiting and wondering if we got lost in the shuffle. We really like Cruise Specialists.
✓ I would recommend this agent to my family and friends.
303 of 605 people found this review helpful. Was this review helpful to you?YES|NO
Agent
Reviewed By Kolby - Salem | Traveled to Danube
Always Excellent
✓ I would recommend this agent to my family and friends.
314 of 627 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful family cruise.
Reviewed By Favid - Iowa | Traveled to Puerto Rico | Caribbean
There were 25 of us. We changed plans several times and Carol was very accommodating! We truly enjoyed the cruise and the assistance she gave us.
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Legendary Alaska
Reviewed By Don - Opelika AL | Traveled to Alaska | USA
We could not be happier with our relationship with Carol. In a word "Outstanding". She helped us graciously, effectiently, timely all along the way to sailing. Thank You, Carol.
✓ I would recommend this agent to my family and friends.
98 of 196 people found this review helpful. Was this review helpful to you?YES|NO
Great service
Reviewed By Mark - Bremerton, WA | Traveled to Alaska
She is pleasant and easy to work with.
✓ I would recommend this agent to my family and friends.
297 of 595 people found this review helpful. Was this review helpful to you?YES|NO
Legendary Japan and China Cruise
Reviewed By Kay R. - IA | Traveled to Japan | East and Southeast Asia
Wonderful experience, would definitely book again with Carol.
✓ I would recommend this agent to my family and friends.
29 of 60 people found this review helpful. Was this review helpful to you?YES|NO
Amazing.
Reviewed By DavidIowa - AZ | Traveled to Japan | East and Southeast Asia
Our transpacific crossing and round Japan and on to Hong Kong was amazing.
✓ I would recommend this agent to my family and friends.
27 of 56 people found this review helpful. Was this review helpful to you?YES|NO
Always quick to respond
Reviewed By Beachgirl47 - Daytona Beach, Florida | Traveled to Aruba | Netherlands Antilles | Caribbean
Carol is simply the best. Any question I have gets an immediate response. Even if it’s just to tell me she’s working on finding the answer. I had two other Cruise Specialist agents before Carol and I was unhappy when they left their jobs. However, they did me a favor because I got Carol! That says it all!
✓ I would recommend this agent to my family and friends.
107 of 217 people found this review helpful. Was this review helpful to you?YES|NO
Best agent
Reviewed By beach girl - Ponce Inlet, Florida | Traveled to Southampton | England | Europe
Carol is always quick to respond to emails or phone calls. She’s very patient with my questions. Wouldn’t want to work with anyone else.
✓ I would recommend this agent to my family and friends.
104 of 212 people found this review helpful. Was this review helpful to you?YES|NO
One in a lifetime trip!
Reviewed By Lmc - Northbrook il | Traveled to Greece | Europe
Greece islands Virgin voyages cruise was perfect for our group of moms and daughters (recent college grads).
✓ I would recommend this agent to my family and friends.
103 of 211 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip/excellent support & planning
Reviewed By Jacob - Cleveland | Traveled to Mediterranean
Carol is great to work with. She makes sure I remember every link in the chain--so I get to and from and also that all works well on-board.
✓ I would recommend this agent to my family and friends.
294 of 593 people found this review helpful. Was this review helpful to you?YES|NO
American Cruise Lines
Reviewed By Ken - HHI, SC | Traveled to Portland | Oregon | USA
Good not great
✓ I would recommend this agent to my family and friends.
89 of 184 people found this review helpful. Was this review helpful to you?YES|NO
Many years working with Carol
Reviewed By Alton - Miami Shores | Traveled to Europe
Carol has been my travel agent for 10 or more years. She is proactive, has a good idea of what I am looking for, and responds appropriately to my requests for info.
✓ I would recommend this agent to my family and friends.
307 of 620 people found this review helpful. Was this review helpful to you?YES|NO
My Oceania cruise
Reviewed By Brandan - Noblesville | Traveled to Mediterranean
Carol always follows up on any particulars that I have on any cruise we have taken
✓ I would recommend this agent to my family and friends.
293 of 592 people found this review helpful. Was this review helpful to you?YES|NO
Carol
Reviewed By Terry - Pasadena | Traveled to South Pacific
We would not have another person. She is great!!!!
✓ I would recommend this agent to my family and friends.
286 of 578 people found this review helpful. Was this review helpful to you?YES|NO
Details are excellent
Reviewed By 0000000000lTK - Palm Springs | Traveled to Asia
Carol, works effectively and efficiently. Always allows up and recaps so customer is updated on important dates.
✓ I would recommend this agent to my family and friends.
89 of 185 people found this review helpful. Was this review helpful to you?YES|NO
Recent Cruise to Hawaii
Reviewed By Lori - West Lake, OH | Traveled to Hawaii
Carol is the consummate travel agent always professional, through, and precise when helping us plan our cruises.
✓ I would recommend this agent to my family and friends.
238 of 483 people found this review helpful. Was this review helpful to you?YES|NO
Away from winter
Reviewed By KJ - Illinois | Traveled to Panama Canal | Panama | Central America
Carol aways does a great job of insuring that we have the correct dining arrangements for our trip as well as applicable cruise credits. She knows our preferences and is proactive to ensure our needs are met.
✓ I would recommend this agent to my family and friends.
7 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Wake of vikings
Reviewed By Jeri - Guilford | Traveled to Trans-Atlantic
Excellent as usual
✓ I would recommend this agent to my family and friends.
298 of 604 people found this review helpful. Was this review helpful to you?YES|NO
Another GREAT cruise
Reviewed By Lyn - Opelika, AL | Traveled to Alaska | USA
Personally I don't interact with Carol, my husband is our planner and he has provided his review.
✓ I would recommend this agent to my family and friends.
95 of 199 people found this review helpful. Was this review helpful to you?YES|NO
Saint Lawrence
Reviewed By Michael - Centenial | Traveled to Canada
She is easy to work with. Has a nice personal touch. Approachable.
✓ I would recommend this agent to my family and friends.
298 of 605 people found this review helpful. Was this review helpful to you?YES|NO
Ultimate Med
Reviewed By Don - AL | Traveled to Alexandria | Egypt | Africa
Professional, timely, personable
✓ I would recommend this agent to my family and friends.
25 of 60 people found this review helpful. Was this review helpful to you?YES|NO
My 13th world voyage
Reviewed By Jan - Lewiistown, PA | Traveled to Florida ~ USA
she is always available to me
✓ I would recommend this agent to my family and friends.
180 of 370 people found this review helpful. Was this review helpful to you?YES|NO
Hawaii/Eurodam
Reviewed By Irene - Saint Petersburg, FL | Traveled to Hawaii
Carol was very helpful
✓ I would recommend this agent to my family and friends.
292 of 594 people found this review helpful. Was this review helpful to you?YES|NO
Hard to please
Reviewed By Mary - Burbank | Traveled to Caribbean
Did not offer any changes that improved trip
✓ I would recommend this agent to my family and friends.
287 of 585 people found this review helpful. Was this review helpful to you?YES|NO
Our Agent Carol!
Reviewed By Charles - Texas | Traveled to Australia & New Zealand
Carol keeps us informed from the first day when we ask about a cruise, on through the booking, insurance and the entire process. She touches base with us while on-board as well. We have been her clients for years and so very much enjoy working with her. She is family!
✓ I would recommend this agent to my family and friends.
271 of 553 people found this review helpful. Was this review helpful to you?YES|NO
Nice getaway to Bermuda
Reviewed By Cruise fan - California | Traveled to Bermuda | Caribbean
Thank you Carol for your help on this cruise and thank you for the onboard credit.
✓ I would recommend this agent to my family and friends.
84 of 180 people found this review helpful. Was this review helpful to you?YES|NO
British Isles
Reviewed By Wedge - IL | Traveled to Edinburgh | Scotland | Europe
Circumnavigation of the British Isles. Great trip from Beatles to the wonderful countryside of Scotland. Carol kept us in the loop about cruise and itinerary changes and informed about the new ETA visa requirements
✓ I would recommend this agent to my family and friends.
54 of 121 people found this review helpful. Was this review helpful to you?YES|NO
Working with Carol
Reviewed By John - Chicago, IL | Traveled to Panama Canal
Always great detailed and very satisfied with all 4 cruises I have taken this year!
✓ I would recommend this agent to my family and friends.
297 of 608 people found this review helpful. Was this review helpful to you?YES|NO
The Best Travel Agent
Reviewed By Gabriel - Vancouver | Traveled to Mediterranean
Carol, is wonderful to work with. She is interested in our travels. What is really nice is that she happily investigates other possibilities of cruising for us, even if we don’t end up make that choice that she has investigated. She knows my cruises and which ones we need to pay off. She accommodates us even we when we are traveling. She is the 3rd and definitely the best agent we have had with CS.
✓ I would recommend this agent to my family and friends.
293 of 603 people found this review helpful. Was this review helpful to you?YES|NO
Crystal Cruise on St. Lawerence Seaway
Reviewed By Thomas - Aurora, CO | Traveled to Canada
Carol is a Gem always helpful
✓ I would recommend this agent to my family and friends.
267 of 551 people found this review helpful. Was this review helpful to you?YES|NO
My first adventure through Carol.
Reviewed By Bobbie - Charleston | Traveled to Scandinavia
I have already recommended Carol to friends of mine who will be cruising to the Baltic. Carol always returned calls and answered all questions. She suggested a new hotel which enamoured me. It was really very nice. She was completely knowledgeable on most every question i had. If she did not have the answer at hand, it was forthcoming.
✓ I would recommend this agent to my family and friends.
265 of 548 people found this review helpful. Was this review helpful to you?YES|NO
Great experiences in penguin seeking
Reviewed By Linda - Ganiesville, GA | Traveled to Antartica
Carol is helpful, on top of things, and pleasant to work with.
✓ I would recommend this agent to my family and friends.
294 of 606 people found this review helpful. Was this review helpful to you?YES|NO
Amazing cruise
Reviewed By Becky - Fair Play, CA | Traveled to World Cruise ~ Other
Carol is wonderful! She always responded to my emails and phone calls promptly, I booked this cruise with Carol as soon as the booking opened on Princess which was 27 months before the cruise. Carol found the best cabin in the category we wanted. She made sure that all discounts and promotions were applied.
I noticed a price drop before final payment and called Carol and asked if she could see if we could receive the price drop. My only caveat was I didn't want it to change my original booking benefits or affect the 30 excursions we already had booked. Carol obtain for us a huge price drop and everything in the booking stayed the same.
I felt she was always there for me and wanted our cruise to be a wonderful experience , which it was.
I would highly recommend Carol to anyone looking for a knowledgeable, responsive and caring travel agent.
✓ I would recommend this agent to my family and friends.
175 of 369 people found this review helpful. Was this review helpful to you?YES|NO
Greece cruise
Reviewed By Loffy - Northbrook, IL | Traveled to Greece | Europe
Wonderful trip! Carol was helpful throughout the experience. Would definitely use her again for my next cruise
✓ I would recommend this agent to my family and friends.
85 of 191 people found this review helpful. Was this review helpful to you?YES|NO
Great job once again
Reviewed By George - Palo Alto | Traveled to Europe
Carol is a terrific agent. She is quick, knowledgeable,prompt. Always a joy to work with and I k ow everything will be taken care of.
✓ I would recommend this agent to my family and friends.
292 of 606 people found this review helpful. Was this review helpful to you?YES|NO
Great Job
Reviewed By Steven - Jupiter, FL | Traveled to Europe
She is easy to work with and very thorough
✓ I would recommend this agent to my family and friends.
288 of 602 people found this review helpful. Was this review helpful to you?YES|NO
