Australian Adventure Expert

Very Professional and easy to work with. She set things up great from the ride to the airport to our hotel and room on the ship!

Jessica was super helpful with planning our dream vacation this was our first time ever using a travel agent and it was considerably smoother than we had ever expected it might be we can't recommend Jessica More.

Jessica helped me every step of the way! I don't know what I would do without her. Will be booking again soon.

Jessica Nelson has been amazing to work with! She has made this the easiet process ever!! Jessica is prompt, efficient, and so knowledgeable about everything! I have already been telling people about her and I cant praise her enough!!

Jessica always gives me several options on traveling with layovers. She always finds the best deals and easiest routes.

She was great! I left most of the details in her hands, and she did not disappoint! 4 fabulous hotels, all in the perfect location. Can't praise her efforts enough!

very professional and helpful!!! I will use her again, and have recommended her to others!

Very helpful

We have booked a few trips with Jessica now and have always been highly satisfied with her responsiveness to inquiries. She's very knowledgeable and quick to offer suggestions and help as needed, whether it's before, during or after the trip. We've never met her in person, we've done all our trip planning through email with her and she's just so thorough and nice to work with we don't even think of using anyone else! We look forward to working with her in the future!

Jessica is always amazing! We have used her for many of our vacations domestically and she never disappointed us. Which is why we entrusted her w/our first international trip and we couldn't have been happier! The trip was to LONDON to see the Seahawks first game over seas. Our budget was tight but Jessica worked her magic and was able to meet all of our request with in the budget. The flight was direct (which was amazing), the car service was great made us feel extra special having a driver w/our name waiting at arrival. The hotel was in South Kensington which really was centrally located to all of the major sites. The hotel room was much larger than I had expected for the "european" reviews, it came with a breakfast and $15 credit for evening drinks or in our case much needed deserts!

Jessica helped us plan our trip to Italy. She listened to what we wanted and found us all the hotels and activities we requested. When we had a problem with lost baggage, she went into action , made lots of calls and kept in contact with us until it was resolved. Upon our return, she helped us file our travel insurance and made calls for us regarding other refunds we were to receive. I highly recommend Jessica!!

Jessica is always so attentive to my travel needs and provides me all the answers to my many, many questions. She is a pleasure to work with and I look forward to planning trips with her in the future.

Jessica was efficient and quick to attend to my traveling needs. I told her what my itinerary needed and she made it happen! There was one hiccup where the resort was not going to cover my taxi and Jessica was quick to respond. Needless to say, I got the taxi :) She also went above and beyond to make sure my domestic flights were completely clear to me. I will definitely utilize her services in the future.

Jessica continues to be a pleasure to work with. Responsive, attentive, and full of recommendations that coincide with our interests.

We had Jessica help us book our honeymoon and it was sooo easy! She put together packages for us all we had to do was pick one! Everything was taken care of, flight, hotel, transportation, excursions. It was sooo nice having everything booked and taken care of versus trying to just wing it ourselves. She helped us pick a beautiful honeymoon vacation within our budget. Such a pleasant experience all the way around!

Working with Jessica was nothing but the best. She was so knowledgeable in every area. She checked on us during our vacation and made sure that all our expectations were met. Jessica is the best and we will definitely contact her for future trips.

Jessica was extremely pleasant to work with! She was always very accommodating and super knowledgeable!

Jessica was outstanding in her preparation for our 40th Wedding Anniversary adventure, making our 30 days in Australia and New Zealand a perfect vacation. During our trip, she was instrumental in changing our one bad weather day excursion to a beautiful sunny day to enjoy Southern New Zealand. Jessica accommodated our personal desires very well, and her suggested stops and activities match perfectly with our goals. It was a magical trip that we will always cherish.

Jessica was incredibly helpful and always very easy to get a hold of. We were very pleased with the vacation and the customer service.

Jessica is an excellent professional travel agent and person, I highly recommend using her for all your travel needs, I have used her 3 times for my group travel of 25-31 people each time and she makes sure ALL details including the smallest ones are taken care of. She goes the extra mile every time! I would also consider her a great colleague, and she is a superwoman to work with!

My experience working with Jessica has been wonderful. My husband and I had a great time in Barbados. The Sandals resort was absolutely beautiful, and the "Retie the Knot" add on was fabulous. The entire Sandal's Barbados staff was great. This was my first time using a travel agent, and I am glad that I picked Jessica. I picked her because she had great reviews and I am happy that I can add to them. I have already started planning our next trip. THANK YOU, Jessica!

Jessica was awesome at putting together the perfect cruise vacation for my mother and I. I had a lot of questions and put in a lot of calls and made a few changes and Jessica worked so hard and was so helpful and patient with me. I'm sure I was a difficult client with my many requests, but she worked diligently to satisfy and to create a dream come true vacation for us.

Thank you so, so much Jessica! We will definitely call you again!

Jessica was very easy to work with and was quick to get back with answers to any questions I had. I was making reservations for a cruise for six people and she handled everything perfectly. I would certainly use her again, and/or refer friends to her for travel needs.

Jessica was amazing it my first international trip this year and super last minute. She made everything seamless and great

Jessica is ALWAYS so helpful when booking our vacations. I have shared her with many of my family and friends. She really takes the worry about of travel for me. We have now booked two trips with her help and both have been wonderful. Jessica knows her stuff. She always has recommendations for things to do or places to see. We will continue booking worry free with her help as long as we can. Thank you for making travel a true breath of fresh air.

Jessica did an absolutely amazing job with this trip. All of our expectations were blown out of the water with how fantastic our stay was. I trusted Jessica 100% to pick a place for us and she hit the nail right on the head. All of my future trips will be planned through her for sure!

Jessica is so helpful and very competent in putting all of our travel plans together. She has assisted our family with many trips thus far. Always a pleasure to work with. Thank you, Jessica!

I worked with Jessica on a trip to Chicago I was taking. She handled all my travel arrangements professionally and very efficiently. So much so that I recommended her to my mother who is planning a trip to Europe next year. We both could not be happier with Jessica's services!

Clear and effective communication, excellent diligence in getting our trip planned, and wonderful knowledge of things to add to our trip that we never would’ve thought of! I’ve travelled before without a travel agent, but after the experience of having Jessie put it together for us, never again! Our trip was so much better and easier with her!

Jessica is the best! She really knows how to help and make things super easy. I have trusted her instinct many times and she has not let me down yet! Highly recommend her to anyone

Jessica was fantastic to work with. She went above and beyond at every turn. Fast to respond and great adjusting to our changing schedules.

I first met Jessica in 2019 when she planned my first trip to Spain. She has been planning my trips every year since. I have referred her to several friends and she now plans vacations for them too. Her communication, recommendations and insight has been invaluable. I just love working with her . Simply put its to easy not too. Love, Love , Love Jessica and her expertise.

Jessica has helped my wife and I with travel many times. She arranged travel and resort arrangements for 30 people for a wedding out of country. She is very helpful and informative, and searches out all options for you. She has helped us many times already and hopefully many more in the future!

Jessica was very friendly and knowledgeable and was always great about getting back in touch to answer all of my questions.

She good but need to be more pacific things you want to do! I though she would told us
About more
Activities they have offered
For
Our group to
Get rent a
Car when their
Group
Of
Us

Working with Jessica was amazing, not only did she gets us the best price but she was always on top of my emails & everything that had to do with our honeymoon!

I don’t thank you know how much fun we had in Mexico this trip was the very best trip.

I'm looking forward to a big trip next year and she has been very helpful setting things up and making suggestions. She's very knowledgeable and patient.

Jessica is WONDERFUL! Not only does this girl know her stuff but she is always willing to help you find what you are looking for. Will be going back to her for future travels for sure.

I have used Jessica for quite a few years as my travel agent and she has always been great to work with. I can tell her what I need and she will do her best to make it happen. It's such a time saver. She has also been quick to help in the beginning of Covid when I ended up wondering if I would be stranded in Europe. I would recommend her to anyone who is looking to take a trip overseas.

I have never used a travel agency before, but I'm so glad I did! Jessica was super responsive, had all the answers to all of my questions, and was on top of everything! Especially during COVID, while the flights are changing at a moments notice, plus all of the restrictions and regulations, it was SO nice to have somebody who knew how to handle everything and kept me up to date on all that I needed to know/do. Thank you so much Jessica, you helped make this a stress free trip!

This is the second time we worked with Jessica. The trip was to 2 countries and evolved 5 plane flights to get us there, around Europe and back home. It would have been very difficult for us to arrange. Jessica got us what we wanted, made sure our travel documents were in order, and everything worked out great. I also suspect that she saved us a lot of money, in the process.

Incredibly helpful in the planning process of a destination wedding. She recommended a beautiful venue and arranged all the travel accommodations for my guests. It was so nice having an advocate for me and she patiently answered all questions for my guests!

Jessica was extremely helpful planning our honeymoon and vacation to Greece! We gave her a few ideas and excursions we wanted to do and she rolled with it! She followed our budget and included options if we wanted to change or add anything to the booking process. She even included transportation to and from hotels and airport which was helpful and something we didn’t even think of! Jessica was very reliable and responsive to any questions or concerns we had! She was organized and gave us our entire itinerary to follow throughout our trip! She planned an unforgettable honeymoon! We recommend using Jessica for all your travel and vacation needs! We will not hesitate to use her again planning future trips and vacations, she was great!

Jessica was very helpful! She was great to work with and the place we stayed at met all of our requirements and it was above our expectations.

We had a great trip. Jessica was very helpful when we needed to make a change to our itinerary. Everything was well planned.

Jessica has helped me book two different trips to Cabo Dan Lucas. She arranged everything including a private car to pick us up at the airport so we didn’t have to worry about navigating public transportation on our own. During The height of COVID she rescheduled our trip and all of the details several times without hesitation. She is amazing and we will use her for all of our future travels.

Jessica was very good at communicating with me over email, she typically responded quickly. We were able to make changes to our itinerary quite easily. All of the reservations she made for me in Mexico all turned out fine without any issues. We do however wished we didn't use her at all in the end. We were unable to use our hotel frequent traveler rewards account with the 1 Hilton and 1 IHG we stayed at. We also didn't get any points for the $10k wedding package we purchased at Hilton since it was booked thru here, that means no Hilton points and no credit card points, for $10,000 spent!!! That's a boatload of points we missed out on because she couldn't tie our Hilton # to the account. We were unable to earn points for staying at either hotel or use status for upgrades. Whole who experience was unnecessary. I could have booked it myself and earned a lot more in the long run. Booking through Jessica only saved me $200 by booking a wedding package and hotel at Hilton.

Jessica makes travel prep a breeze. We always use her for our needs.

Jessica is very easy to work with, and knowledgeable about all travel related issues. We rely on her for international travel mostly, and have had great experiences.

Jessica was a pleasure to work with in planning our trip to Disneyland with our 5 year old granddaughter. She made sure every aspect of the trip was taken care of

It was a pleasure to work with Jessica to plan our trip to Disneyland with our 5 year old granddaughter. Every aspect of the trip was taken care of
; pick-up and drop off at the airport, hotel within easy walking distance and easy 2 park entry process.

Jessica is a jewell to work with. She is always eager to help in any situation. She is prompt in responding to your every need.

I have booked 4 trips with Jessica the experience has been great. The more trips I book the lease recommendations I have received for activities, car rental
Like the airport to the resort. I think adding that little detail would be very helpful for someone rang has no clue of what to do. I enjoy Jessica booking our trips because I’m comfortable with this agency, but going forward I would like more details.

What a gem, Jessica is for us. She goes out of her way to be sure that we are taken care of on all of our trips. Our last trip was a challenge in the end and she was able in about an hour's time to get us rebooked and on our way home.

Jessica fines hotels, activities, etc and puts together a very well thought out plan as far as transportation, flights etc. She's been available to help me when I've struggled outside the country with having to change flights and things like that - I'd highly recommend her!

Jessica helped my wife and I plan a great domestic honeymoon after Covid derailed some of our plans to travel out of the country. As our plans were changing, Jessica always kept in touch and made sure that we felt comfortable every step of the way. We had a great time in Charleston at our beautiful hotel.

Jessica is a great travel agent! She helped me plan a great birthday trip at Majestic Elegance Costa Mujeres! From booking the flight, transportation, excursion and resort accommodations, everything was perfect and seamless. Could not of done it without her. Highly recommend working with her and visiting majestic elegance costa mujeres!

Jessica managed our Hawaiian vacation perfectly. We had many details that needed to be planned with several families; every detail was handled with expertise and professionalism. We will definitely be using hee for the next large family trip which is my daughter's destination wedding? Thank you, Jessica!

Jessica was helpful and informative. It was slightly odd being at a couples resort for a girls trip but the staff and the overall experience was wonderful.

Jessica has been arranging flights for our family for quite a while now. So the experience with her is very personal. Jessica is wonderfully friendly with an open ear for special wishes. She works thoroughly and reliably, so the paperwork you receive holds all the info you need. Apart from that Jessica keeps in touch with her clients before the trip which makes you feel comfortable and safe. Any questions that could come up will be caught up by her in a convenient time window. Getting a welcome home email from her after my last trip was extra-special.Thank you, Jessica! We'll be back!

For my wife’s 50th birthday, she wanted to do something big. After some discussion, we decided on Vietnam and Thailand. While we are well versed in traveling, we had never been to this part of the world, so we decided to enlist the help of a travel agent. After an extensive google search (we couldn’t find much in our area of the US who were familiar with SE Asia), Jessica’s profile with Travel Leaders seemed like a good fit. I reached out, and we began planning. I cannot describe the logistics involved that were necessary to make this happen, but here’s a snapshot: Two countries, seven stops, eleven flights, five hotels, one boat, three excursions, three food tours, and transfer after transfer after transfer. Insanity. It was a whirlwind and Jessica handled it all. She listened to what we wanted and curated the most amazing trip for us and, as I found out later, checked in with Trails of Indochina occasionally to make sure things were going well. She is an absolute rockstar and was instrumental in making this the most amazing vacation we’ve ever taken. She was prompt, friendly, and professional. We cannot thank her enough or give her enough praise for what she did, because we know it couldn’t have been easy. But she made it look that way. She’s amazing at what she does and we can’t say enough great things about her and what she did for us to make my wife’s birthday so special. Thank you, Jessica. You really are the best.

Being family to the couple we relied on Jessica to help with all booking aspects. Jessica was very hard to communicate with for us and most other people coming to the wedding, including the couple. Her responses weren't timely (maybe lacking some out of office messages when she was truly away) which made it the responsibility of guests to reach back out to gather information. With some of her communication upon booking and shuttle info, the emails felt long - like copy/paste information not proofread fully or condensed for the reader to the main points. As most readers are doing this from their phone this made reading these emails and capturing the most important points difficult. I'd suggest using AI to help her condense and refine her emails.

Love working with Jessica. She always arranges everything just flawlessly! Very responsive and able to adjust any trip plans if needed. All my trips have been amazing thanks to Jessica!

Jessica was very helpful in planning our cruise to Greece and Turkey and the hotels she picked for us were fabulous. Transportation was a breeze and questions that came up were immediately answered.

She was very responsive and so easy to work with!

Even so we only booked a flight to Germany with Jessica I would do it again. we really liked her friendliness and her way to let us feel well taken care off with anything there was. If we need to book another flight we will do it with her again.

Jessica made our travel planning easy

Jessica does a wonderful job providing great travel destinations within budget and then making all the necessary reservations to make the trip happen. She is a great communicator as well.

From the start Jessica was very professional, friendly, and focused on arranging the trip "we" wanted. She was very knowledgeable and either able to answer our questions or get answers for us.
The trip was great, the staff on the train spoiled us, the hotels we stayed in each night were excellent, the scenery was beautiful, and the entire experience was what we were hoping for.
While we were on the trip, Jessica was already working on arranging our next trip.

Jessica was a true professional: knowledgeable, efficient, friendly, and enthusiastic. She was unfailingly gracious even when we had to cancel our trip. She got all of our trip refunded except for a small deposit. She was great!

Jessica was thorough and very helpful! She ensured we had all the documents necessary and coordinated everything beautifully!

Experience was great. She got back to me very quickly. She found the best flights for me.

I have used Jessica on 2 vacations and she gave us Impeccable service. She listened to my every want and need and delivered on it. Never had an issue reaching her and always gave me sn answer in a timely manner. Don’t think I will trust anyone else with my travel plans. I’m old school, if it ain’t broke then why fix it,

Very professional & detailed!

Jessica made a potentially stressful planning experience very easy for us. She is very responsive and a great listener of the details we needed for our experience. Jessica made it the trip the experience of a lifetime. Thank you Jessica, I look forwarded to working with you in the near future.

I continue to use her services because she hasn't failed me.

Jessica, thank you for making our first experience out of the country one to remember. You were very patient and understood exactly what we wanted. Your response time was exceptional and that alone always showed us that you cared. The hotel you suggested was beyond our standards. We had such a great time. The hotel gave great vibes and there was not a single thing to complain about. Thank you, thank you!

Jessica was very helpful in locating an alternative location as our original planned destination was not avaialbe. The Iberostar resort in Punta Mita she found was great.

Jessica was a pleasure to work with even when we had a large party and several changes in people and plans. She was professional and personable. Will be asking for her help for any further travel pans

Jessica is amazing. She is responsive and has the ability to make things happen. We have other options for travel, but our entire family now calls her when we want to go somewhere. She planned my son's engagement trip, my 30 year anniversary trip, and is planning my son's entire wedding party trip across the country. She found the BEST top rated hotels and booked our flights. We just sat back and relaxed. She provided all the information that we needed for the trips. One Trip to Mexico had a snag with the hotel room, but she was easy to reach and she got the hotel to fix the problem. She has great suggestions and listens when you tell her what you are looking for in a trip. Jessica really is the BEST!

Best customer service responds quickly to emails. She has helped us book our vacation last few years & always finds us deals that work best for our family

Jessica was great, and helped us put together a much needed vacation. We shared what was important for the trip, both for us and our kids. She came back with multiple options, similar to a good-better-best approach...making sure we had the ability to choose the best fit for us. We stayed at the Hyatt Ziva for a week, and it was definitely the best service we've ever received while traveling. We'll definitely be booking again through Jessica and the Travel Leaders Team...thank you again!!!

Jessica has helped us book two trips to Mexico now and has really worked with us to find what best suited our needs.

From the moment I met Jessica at the Seattle Wedding Show in the Convention Center, she made me feel extremely comfortable with trusting her to help coordinate our destination wedding. Anytime I reached out she was always so friendly, responsive, and so patient no matter how many questions I asked. She asked us many questions as well to make sure she sent options that fit our wants and needs. Working with Jessica for over a year was such a pleasure not just for us, but our guests too. We heard nothing but compliments at how amazing she was to work with and we couldn’t agree more! We will definitely look to her for any big future trips we plan. Thank you so much for everything Jessica!!! We appreciate you more than you know! <3

I booked a last minute trip with Jessica after being referred to her. To say that she was a great travel agent is an understatement. From time of the initial email up until the day before departure, Jessica was very responsive. Everything was coordinated within a very short time period and she was able to answer questions or address concerns promptly. She considered all of my preferences and booked a vacation that exceeded my expectations. She even reached out to me after returning to see if I had an enjoyable time. I plan to book future vacations with Jessica and would definitely recommend her to others. Thank you Jessica!

Jessica has been amazing to work with. We had to reschedule our trip due to a family emergency and she made it as easy as possible! We would highly recommend using her expertise when traveling!

Jessica was so sweet, and so knowledgeable! We’ve never used a travel agent before, and we were traveling to Punta Cana for the first time. I had no idea how to plan a trip in another language and I was nervous about things not working out well on timing. I told Jessica what we wanted, and she delivered. She made everything too easy, just simply telling her where I want to go was the hardest part! I will absolutely use her again.

This was a trip to celebrate my 60th birthday and my niece’s 1st international trip so it was a lot riding on the experience will definitely use Jessica again

Jessica was extremely helpful and courteous, took all the time needed to answer my questions and concerns regarding my booking. I would definitely use her again!

Very quick to respond. GREAT recommendations. Friendly. Willing to work with us (i.e budget, times, excursions).

Jessica has been amazing from start to finish. When I was looking for a travel agency for an international business trip I was planning with my father I called around to multiple businesses. Jessica made the process simple, easy to understand, and walked us through everything with a fun, cheerful attitude. I would highly recommend working with Travel Leaders and they will be our agency of choice for all future trips.
Thank you Jessica and Travel Leaders team.

Jason Ruff
VP of Sales
GO Bottles LLC

We have worked with Jessica to plan several trips over the last year or so, domestic and international. At the inception of a travel idea, we go to Jessica for suggestions, tips, and to help iron out details. She has always gotten back to us in a timely manner (within the same day) and offers several travel options within our budget. Jessica is incredibly friendly and accessible, and has found travel packages much cheaper and more extravagant than what we could have planned ourselves. Although we aren't always able to commit to each vacation we want to plan (at 25, we're already looking forward to retirement...), Jessica is flexible and always interested in entertaining our fantasy vacations and trips. I plan on continuing to reach out to Jessica for future trips!

We have used Jessica for our last three trips and we couldn't have been more pleased everything was organized, easy, explained well and pricing and percs were of exceptional value.

Working with Jessica made our honeymoon a breeze. We gave her our price range and told her our dream destination along with some fun excursion ideas that we would be interested in doing. She came back to us with multiple options and tons of excursions that we hadn't thought of or even knew existed and from them were able to make an extremely affordable all inclusive trip package with excursions already pre paid for and set up for when we arrived. She also set us up with our honeymoon fund where we created a webpage telling our friends and family where we were going for our honey moon; what we would like to do while we were there, and if they chose allowed them to gift us excursions, experiences, and the trip of our lives directly into our honeymoon savings fund. It all went off without a hitch from the moment we left home to the moment we got back. We cannot wait to book again with Jessica and Travel Leaders, and I'm always recommending them to my family, friends and coworkers.

She was super sweet, we gave her a list of what we wanted and she managed to find it all. Also herself being a big traveler, she was able to personally recommend places over others of what we wanted which was extremely helpful. The peace of mind of Jessica handling everything and just emailing us the documents was incredible and I can’t wait to book another trip with her.

Jessica she was great, answered all my questions right away, any issues with had she Delt with them. Very informative, everything went smooth , I had a great trip! The whole family had a wonderful trip!
Thank you for everything!
Melinda Hintz

Jessica was quick to recommend an outstanding vacation alternative to one that I was interested in through one of the large "chain" vacation brokers. The pricing for the trip was cheaper, and the additional amenities were better. Jessica shared her own experiences with a similar vacation spot and pointed out all of the options that would be available for my family. She wasn't "pushy" in her sell of the vacation which was greatly appreciated. I will seek her out when planning my next vacation!

Jessica was super patient with our ever-changing plans and budget, and always provided options that were catered to our needs and desires. The trip was seamless and memorable.

5

We love working with the travel leaders team of Tacoma and have referred many family and friends to them who all have had great feedback! Jessica is friendly, knowledgeable and prompt with service. They are a great help in all your travel needs from flights, to hotels, planning a trip and even travel insurance! It makes traveling so much easier and removes the stresss from it knowing Travel Leaders of Tacoma and Lakewood team is on your side. Thanks Jessica!

We contacted jessica with a budget and idea and she responded so quick with a great idea. We had our honeymoon set up in an hour. We thought that it was gonna take forever to find the perfect honeymoon. Jessica was awesome and even surprised us with chocolates and champagne in our room!

We had a great experience with Jessica. She was very helpful, knowledgeable and patient with our ideas and changes to itinerary. I have and will continue to highly recommend Jessica to my friends, family, neighbors and co-workers.