Kristal was very helpful. Quick to respond to our questions. Professional and courteous. Will use her again

Kristal has been amazing to work with. She is very attenuative to each detail. Her patience when dealing with all the members of our group that traveled together was beyond fabulous. She is very informative and knowledgeable about all aspects of travel.

Kristal is great! Every time I think of a dream vacation idea she wastes no time helping me turn it into reality!

Kristal has helped me plan a girls trip, a baecation (husband +wife), and a 65th birthday cruise with over 20 family members!

Kristal was there every step of the way and helped us out on our Alaskan cruise. First time on a cruise and going through a travel service. Zero hiccups!

Kristal was the best! Very patient and kind. Listened to everything that my husband and I wanted for our dream vacation.

Kristal always goes above and beyond exceeding expectations with every trip!

From the beginning with the planning and figuring out what we wanted out of a trip to her giving us the best options to choose from she did amazing. Once we had settled on a destination she took care of everything and walked us through all we had to take care of. The travel and checking in were seamless due to her planning and excellent service. She was on hand and accessible and checked in all the way till we landed back at home. Would highly recommend. Her knowledge of these destinations and properties are unparalleled. She puts in the extra work to make her clients feel very taken care of.

We enjoyed our Christmas trip to New York fulfilling a lifelong dream for my wife thanks to the planning that was put in to where we would stay, our transportation from and to the airport, our tour drivers and guides as well as securing wonderful tickets to The Rockettes! Her dream was fulfilled and we together have a wonderful memory that will be with us forever. The planning of this trip was done without talking to my wife as it was a surprise ??.

I contacted Kristal to get a 10-day vacation planned. I wanted to surprise my wife and invite some of our closest friends along for the first half of our vacation. Kristal was amazing! She was able to get everything organized and had our entire party in the same section of the resort with swim-out suites. Everything went incredibly smooth and she's the best person to work with.

Kristal was flawless from start to finish. Every detail of our Dominican Republic trip was spot-on — flights, transfers, resort, even restaurant reservations I didn’t know to ask for. She anticipated everything: room upgrades, timing for customs, and little personal touches that made it feel effortless. We’ve traveled plenty, but this was the smoothest trip we’ve ever had. I won’t plan another vacation without her.

Kristal and her team made the entire process easy! Even when there was a hiccup due to plane delays, she handled the reorganizing of our transport to and from the airport while we were in flight and was very responsive with any questions. The resort was gorgeous and the excursion was a blast! Will definitely use Kristal again!

Kristal did an outstanding job. We had her take care of everything including transfers and tours. It all went smoothly.

Kristal is an excellent communicator and was always prompt on sending all the information needed while planning our trip. It made it so easy to take our once in a lifetime trip down the Danube River from Munich to Budapest on AmaWaterways. Kristal was available not only while planning our trip, but also during it. While we were traveling, she checked in a few times on her own to see how everything was going. Kristal is very pleasant to work with, answers all the questions one has while going on such a big trip. I would recommend her and use her again!

Was very knowledgeable & was so helpful. The room reservation was fabulous & couldn’t ask for better views. I did book most of the excursions we had planned & kept the agency updated.

Our recent trip along the Rhône River with AmaWaterways was nothing short of exceptional. From start to finish, everything was beautifully organized and stress-free. Our travel agent was incredibly helpful throughout the planning process, and the meet-and-greet service at the airport was a game change. It easily saved us an hour and made for a smooth arrival. The cruise itself was stunning, with picturesque scenery, charming towns, and a well-curated itinerary that balanced guided tours with free time. Highly recommend for anyone looking for a relaxing and scenic way to experience southern France.

We began our planning for our 40th wedding anniversary over a year ago. We had worked with Kristal in the past so we were very comfortable with planning this very important event. From the beginning, Kristal worked right along with our dream wishes and guided us to an amazing and affordable vacation. We were very pleased and will involve Kristal with our future vacations.

From booking, to making changes, Kristal was on top of everything. We have booked several trips with Kristal and have never had any issues. Would highly recommended.

I cannot say enough great things about Kristal and the incredible service she provided in planning our recent trip! From start to finish, everything was seamless. She took the time to understand exactly what we were looking for, offered helpful suggestions, and created an itinerary that was not only well-organized but also tailored perfectly to our interests and budget. Every detail—from transportation and accommodations to activities was thoughtfully arranged. I especially appreciated her prompt communication, patience with my many questions, and the fact that she checked in before, during, and after the trip to make sure everything went smoothly. Thanks to Kristal we were able to fully relax and enjoy our vacation knowing everything had been taken care of. I highly recommend her to anyone looking for a stress-free, personalized travel experience. I’ll definitely be using her services again for my next adventure!

We could not have asked for a better trip that Kristal and her team put together. She took care of all the details, so all we had to do was show up and enjoy it. The hotels we stayed at were perfectly located and the tour guides were amazing. It was our first time taking a trip to Europe and was a surreal experience. We would highly recommend Kristal. We can’t wait to return to Europe.

Kristal Hicks was absolutely outstanding in planning our Danube river cruise. From the initial booking to the final itinerary, every detail was flawlessly handled. The trip itself—from Budapest to Nuremberg—was packed with unforgettable excursions, stunning scenery, and seamless logistics. Kristal’s professionalism, responsiveness, and deep knowledge of river cruising made for a truly worry-free and memorable experience. I couldn’t have asked for a better travel advisor!

We had an amazing, memorable trip with our family, thanks to Kristal and her crew. It was our first time to London and our kids first time in Germany. Kristal helped us plan and purchase all of our travel, lodging, excursions, etc so we wouldn't have to. It made our trip less stressful and more enjoyable. She also helped us organize travel documents and itinerary and everything in a trip app that was so helpful for us. It made the experience so much more enjoyable and easier.

Kristal was so helpful in planning our honeymoon! She was super affordable and our trip was everything we hoped for! All of our flights and travel plans went super smoothly. Having her plan this was such a stress reliever during wedding planning, would highly recommend!

Our trip was AMAZING! Kristal did all the work and we got to sit back and relax!

Kristal put together an amazing trip, that we couldn’t have dreamed of doing ourselves. The hotels were amazing, the tours/experiences were top-notch, and the overall experience was fantastic!

We loved Alaska! Kristal was able to find a cruise line with what we wanted, and within our price range! Loved where she recommended to do the whale watching excursion.

My family and I just got back from Italy and it was the trip of our dreams! We got to go everywhere we wanted to in Italy but it never felt rushed or like we were doing too much! Kristal was flexible with us during planning as we had some people not be able to go. They planned all the way from excursions and hotel, flights, private transfers and dinner reservations. My favorite part of the trip was definitely the private boat day in Capri! Kristal and her team made our vision come to life and truly was my favorite trip so far!

Kristal was able to help us book the trip with much ease. She took care of all aspects from flights to resort to transfers. She was able to get us a competitive price for our package. When we had a delayed / missed flight due to weather her office was on top of everything. Our transfer was canceled and rescheduled for the following day by her staff. They forwarded suggested hotels close to the airport for us to overnight. Plus was in direct contact with our resort that we would be arriving late. We couldn't ask for better communication and help during a stressful time. I would highly recommend Kristal for any travel needs.

I had an amazing time. I would record Kristal to anyone who needed a travel agent. She sent us a lot of information and kept us informed if there were any changes. She sent us the documents we needed and helped us figure them out.

Our recent trip to Mexico was perfect, thanks to Kristal! The flights were seamless, the resort was stunning, and everything was so easy! I can’t wait to plan my next getaway with Kristal and her team!

Kristal kept me updated on my dream vacation before taking in the real thing. I'm still in awe of my dream tropical vacation! The resort was superb and top notch! Exactly the way Kristal conveyed to me. I faced some fears on this relaxing vacation and I'm forever thankful Kristal was there to share in my experiences. It was so amazing to truly go on a vacation and not worry what to do next. It was planned with so many things to choose from. I definitely want to go back.

Kristal and her team were super helpful in booking accommodations and informing me of transportation and excursion options. I've never booked anything through a travel agent before so I was happy with how simple everything was. I was traveling as a wedding guest and I will definitely consider reaching out to Kristal for help with booking large group travel in the future.

My trip to Fiji was my ultimate dream tropical vacation and Kristal Hicks delivered all my expectations and more. I faced fears on this trip and conquered each one. From snorkeling, kayaking to going through a rainforest in the rain to capture a beautiful waterfall. The resort was breathtaking and peaceful. The staff was top notch. If we faced an obstacle Kristal took care of it. Thank you to Top Tier Travel group for making my dreams come true and ready to start planning my next adventure.

We had such a great trip and it was all thanks to Kristal! This was our first experience with a travel agent and Kristal walked us through every step! She answered all of our questions and really listened to what we were looking for and recommended the perfect place! All of her recommendations were wonderful! We will definitely be recommending her and can’t wait to book our next trip with her too!

I recently had the pleasure of booking my vacation through Top Tier Travel, and I couldn't be more satisfied with the experience. From start to finish, their team was professional, knowledgeable, and attentive to every detail of my trip. They took the time to understand my travel preferences and planned an itinerary that exceeded my expectations. Everything from flights and accommodations to tours and activities was perfectly organized. The staff was always available to answer questions and provide assistance, making the entire process stress-free and enjoyable. I highly recommend Kristal and her team at Top Tier Travel to anyone looking for a reliable and dedicated travel agency. Their personalized service and expertise ensure an unforgettable travel experience. I will definitely be booking with them again in the future!

Kristal has been an amazing travel agent to work with!! We have been working with her for the past several years, and she has helped us create trips of a lifetime with our family. We have a son with disabilities and she pays special attention to details that are important to our family when traveling. She always has great recommendations. We have been really happy working with Kristal and we would recommend her to friends and family anytime!!!

Kristal was so incredibly helpful with planning our trip! We asked her for help pretty much last minute and she came through with some amazing options! We couldn’t find a hotel in the area we wanted she was able to find one that was absolutely perfect for our family. I was overwhelmed with the planning of this trip and she mapped it all out for us and made it so easy. I had lots of questions as we were going through the process and she was always quick to answer and clarify. She did such a great job that we have her working on our next trip for us now!

Kristal was super helpful planning our trip and helping with a minor hiccup. Our family thoroughly enjoyed our trip to Cancun.

Very thorough in her questions on what we want gives us the best ideas and always responsive

Kristal organized the most amazing trip to Italy and Greece. She was incredibly easy to work with, knowledgeable and very attentive to detail. I can’t recommend her enough!

Kristal made booking out trip easy and stress free.

Did a great job arranging our travel and informing us about our resort.

Working with Kristal has easily become one of the best decisions I have ever made. This is now my second trip I have gone on that she has planned and I will never go back! Traveling is so easy and stress free when Kristal plans it and she always has a solution for any bump in the road that might happen. We went to Bali this time for our honeymoon and it was the best experience. It was a mixture of culture and relaxation that I love. She planned everything from our flights to our dinner reservations and driver. We had so many fun surprises along the way like a special honeymoon suite. The trip was unforgettable and I can’t wait for our next one in April to Italy!!

I booked very last minute. Not ideal. However, Kristal was able to get everything arranged just as I had asked. It turned out to be a better trip than i had hoped. Thanks, Kristal. Dan

Our honeymoon catamaran trip in Greece was an absolute dream, thanks to Kristal and her amazing team! Despite the limited availability when we first reached out, she worked her magic and found the perfect option for us. She was patient and flexible, even when we had trouble articulating exactly what we wanted—it's like she could read between the lines! We are so grateful for her expertise in making this special trip a reality. Highly recommend!

Here's a review for Kristal Hicks:

"I can't say enough about the incredible experience Kristal Hicks created for my husband and me on our recent babymoon and anniversary trip. Kristal went above and beyond to plan a truly relaxing and intentional getaway. She thoughtfully chose the perfect resort and meticulously coordinated our flights and travel arrangements, allowing us to completely unplug and focus on quality time together. Her attention to detail made the entire trip seamless and stress-free. We couldn't have asked for a better planner to help us celebrate these special moments. Thank you, Kristal, for making this time so memorable!"

I cannot recommend Krystal / Top Tier Travel highly enough! She went above and beyond to ensure every detail of our vacation was absolutely perfect. From the initial planning stages to the final day of our trip, she treated our vacation as if she were planning it for herself. Her attention to detail was impeccable, and she made sure we had all the information we needed, from the best activities to insider tips for each destination.

We ran into a few minor issues during the trip, and she was immediately available to help resolve them. It was so reassuring to know we had someone so responsive and dedicated on our side, no matter what time it was.

Thanks to her expertise and genuine care, this vacation exceeded all our expectations. If you’re looking for someone who will plan your trip with the same care and excitement as you would, you need Krystal & her team!

Kristal was great! The information was accurate, and the communication was consistent and clear.

Kristal helped me plan a spectacular Italian trip in celebration of our 25 yr anniversary. After a lovely chat listening to what I wanted to do, which was mainly broad strokes like we'd like to stay in this area and visit this city, she presented a perfectly tailored array of travel options for me to consider. I was able to take my time, ask questions, and eliminate what didn't fit our preferences. It really was quite easy. The thought of pulling all of this together on my own though would be undoable. And on the execution side, all I can say is wow, we had a local concierge team keeping us updated on all the details and available should issues arise. We felt very prepared before we went, extremely cared for during our trip, and all in all enjoyed the most of this once in a lifetime experience as a result. If you are thinking of taking a trip, for whatever reason, I encourage you to trust the professionals, like Kristal and her team, to pull off the miracle trip you're e

Kristal is amazing! We went on our first big trip as a family choosing to go to the Dominican Republic. She made the trip seem effortless. She was quick to answer questions, helped us with finding some amazing excurisions, and just made it all so we could enjoy our trip and relax. Would absolutely recommend her for any of your travel needs.

She made it easy to book online with her

She provided what was agreed upon. The portion of the trip in 'Turkey was THE BEST! The guide and accommodations were sooo good.
The Seabourn cruise was nice as well

Kristal was exceptional to work with on planning our trip. She offered many ideas of experiences, dining, and accommodations. As this was the first trip that we have planned with Kristal, and we will be using her expertise again for future travel.

Kristal is amazing! She helped us book a trip and then was so patient and knowledgeable when we had to make a change. She had excellent advice about a resort we were interested in, and it ended up being the best trip ever! We highly recommend booking with Kristal. It takes the stress out of booking travel, and she has been so many places, so she has valuable, specific advice to help with making decisions.

Kristal and her team put together a wonder package for Greece. We saw so much of the country, but still had quality beach time at amazing hotels. Her communication and follow through were on point and took all of the guess work out of the equation. We strongly recommend Kristal and her team!

I needed help from a trusted source with naviating the online overwhelm. Kristal was able to narrow down the choices, specifically to what I was looking for. The trip could not have been any better!

It was a great experience working with Kristal and her team

Kristal has assisted us with multiple vacations, and her exceptional customer service and expertise are consistently outstanding! We highly recommend reaching out to her to book your next vacation!

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Kristal handles our annual company trip (50 + Persons) and let me tell you she is a blessing! We are a bunch of unorganized hooligans and she has made all the difference with her patience and perspective. Any time there was an issue we had it resolved with no stress! I'm so grateful that she gets all the details done for us. Highly recommend and 5 stars!

Kristal was amazing! She was on top of everything for us and we will definitely recommend her to friends and family! She made this trip very special for all of us!??????

Kristal, is super professional and helpful. We do all of our corporate planning through her. We've had several hiccups while traveling (all outside of her control; flight cancellations, etc.) and she ironed everything out for us. I will not book a trip without her help. She's worth it.

Kristal is wonderful to work with. Her attention to detail and exceptional knowledge of locations is beyond measure. She planned a company trip for about 50 of us and did so with grace and patience. She is the only travel agent/professional I would ever consider using. SHE IS THE BEST!!!!!

Amazing

What a great experience with Kristal! We appreciated her taking the time to get an understanding for what kind of vacation experience we were looking for. Her knowledge and expertise made the entire process very easy and seamless.

Without a doubt, we will book our next vacation(s) with her!

When I asked Kristal to put together a vacation that I could check out and spend quality time with my husband but also go somewhere I could explore if I wanted to, I had no idea she was putting together a completely worry free dream vacation. She took care of EVERY single detail. All of my travel plans were neatly organized in detail on an app on my phone. I could access travel details, travel options, what day my beach massage was scheduled, what day I was snorkeling, literally everything. I highly recommend Kristal if you don't want any travel stress and want an amazing vacation.

A DREAM vacation made true in Jamaica with Kristal and Top Tier Travel Group!

After conquering infertility and our second child's first birthday, we escaped the winter blues and headed south to Jamaica for an 8 day all-inclusive retreat. Kristal and her assistant Lorraine were dedicated to every detail, from ensuring massage reservations to booking just the right beachfront cabana.

But more than knowing precisely the right resort, in the right location, just 15 minutes from an international airport, Kristal and her team knew how to navigate this destination with expert care.

We didn't know what to expect in customs, but thanks to a product Kristal recommended, we shaved 3 hours off our arrival in Montego Bay by purchasing a low cost product that was a HUGE time saver.

Kristal knows more than just how to book, she knows how to travel WELL. I'm so glad we're lifelong customers!

Just had my first International trip and Kristal made it a breeze. She was a joy to work with and answered all questions quickly and professionally. We will definitely use her again

Kristal was so easy to work with, timely in her responses, and pleasant in her correspondence! We normally book all of our own trips but we wanted to try something different and not have to make ALL the decisions or stress about travel arrangements. Kristal gave us exactly what we wanted out of this trip!! Plus, the resort we stayed at - Valentine Imperial Maya - was leaps and bounds better than our expectations!

Kristal is awesome! Very knowledgeable about things to NOT do, which is important as the things to do. Had all of our documents ready and arranged transportation. She makes it easy and worry free!

Kristal is always on top of every detail and ensures that all of our travels are smooth and worry free.

Kristal was very helpful from start to finish. In the beginning, she met with us to go over what our goals were for our 15 year anniversary. She came back with multiple options and helped us weigh the pros/cons of each. We were very happy with our travel arrangements and the all inclusive resort we stayed at in Jamaica. She was always willing to answer any questions we had. We will definitely use her again, and will recommend her to any friends/family planning a vacation!

Kristal was very thorough in setting up our entire trip and also fun to work with. She’s quick to get back to you with answers, updates, etc.

Kristal worked sometimes around the clock to help our wedding group as we traveled to Providenciales, Turks and Caicos (TCI). We began planning with Kristal a little under 2 years out of our wedding. She responded to inquiries and made changes as we needed when guests decided at varying times that they could attend our destination wedding. Kristal provided top notch information as we lead into our trip and was there for me if I had questions during the trip. I believe that Kristal is THE BEST travel agent I have ever worked with. I highly recommend her services to anyone considering a destination wedding or trip of any kind.

Kristal is great to work with! We were planning a large (9 person) family vacation that we had tons of questions about. Kristal was great to return calls and emails quickly and answer all of our questions.

Kristal was very responsive, listened to our needs, and was very knowledgeable about the resorts she was suggesting.

Kristal is the best!! I planned a solo Greece travel experience through her and just returned. Everything went smoothly. She made me feel confident in the experience and was available when I had questions during the trip. I would 100% recommend Kristal!!

We had our trip booked for summer of 2020 and she rescheduled our trip 3 times until we were able to go. I would definitely recommend using Kristal for your trip!