Gail was comfortable and easy to work with. I appreciated her advice on making flight arrangements through the cruise company. She had recently been to Amsterdam and shared some insight into making the most of our short time there prior to the start of our Viking cruise.

Gail found my friend and I a terrific hotel and flights to Paris in November. She answered all our questions promptly. I wouldn’t hesitate to recommend Gail ! She’s excellent l

We had a fairly expensive trip planned to Africa treating our son, daughter-in-law and grandson. We were to leave on March 2, 2020. Near the beginning of March it became apparent that this was not a good idea. Our travel insurance coverage was very limited in this situation. Rather than loose a substantial amount of money, I started wondering about rescheduling. The long time Burkhalter travel agent who had arranged our trip had just retired but she recommended Gail Hummel as a replacement. Remember all of the costs of the trip had already been paid, so Gail didn’t have much to gain. These are uncertain times for travel, but I’m firmly convinced that we have a travel agency, Burkhalter, and a wonderful travel agent, Gail Hummel, that won’t stop if we need another miracle for our rescheduled trip. I wouldn’t consider any other travel agency than Burkhalter nor any other travel agent that Gail Hummel.

She was friendly, informative and available. Our trip was amazing. The housing arrangements were perfect for us. She gave great advice.

Gail is easy to work with, and takes all the hassle out of planning a trip. She is great at taking care of details that I would not have thought of. When it came to submitting and obtaining insurance payments for travel delays, Gail was there to help submit the claims and urge cooperation from the claims adjusters. Overall, our special anniversary trip to Hawaii was amazing - the beauty of the islands was phenomenal and accommodations of the hotel beautiful.

She did an excellent job helping us plan our vacation everything went super smoothly!

Gail was very knowledgeable about the islands and set us up at great locations. We had a great trip and Gail was a big part of that!

Gail took care of all the details for our trip to Hawaii. We went to 4 islands in 2 weeks and had car rentals on each and needed air transportation between islands. Everything was scheduled perfectly so we could relax and enjoy the trip. She listened to the kind of experience we wanted and made it happen!

Working with Gail was a first class experience! She took the worry out of planning... we just gave her our dates and where we wanted to go and she took care of everything. Gail is very detailed and that resulted in a 12 day trip that took us to four cities and two countries without an issue one! It truly was a trip of a lifetime and we couldn't be more pleased with the recommendations and services she provided us. We will definitely call on her for the next trip we take!

Gail was so helpful when we had to basically redo our initial itinerary. Everything went very smoothly and we had a great trip.

Gail was great She walked us through all the steps of planning our trip and was attentive to our individual requests.

Very friendly and detail conscious. Quick to respond to any questions we had

Gail made things simple and straightforward and found myself and my daughter our dream vacation. We had a fabulous time, and when we encountered our one and only snafu while on vacation she looked into it promply and responded with a satisfactory answer. We really appreciate Gail's hard work, personal service, and attention to detail. We would definitely recommend her to friends.

Working with Gail has been a refreshing and excellent experience during the pandemic. Our Avalon Tulip cruise was booked over a year ago with Gail guiding us through with her knowledge and experience. Unfortunately, our cruise never took place but Gail was there to lay out our options with ultimately deciding to push the cruise a year forward. Gail worked with Avalon to rebook the trip for 2021 and Delta to credit our account. We were very pleased with her attention to detail and working for our benefit during this process.

Gail was very nice to work with, very informative and helpful. She worked to find answers to our questions and helped us to consider the various options available to us.

unquestionably the best organized trip due to Gail's efforts... We took 12, from young to old..family trip to NYC and two weeks in Italy, with Plane, Train, Auto travels, Private Tours, Hotels, Villa and etc...lots to see and lots to do...

Gail utilized her own experience to tailor a trip just for us. It was a wonderful time with no unexpected events.

I always have alot of questions and Gail patiently answered them all. Our trip was an excellent experience. Part of what made it so special was knowing Gail was there if we needed her should an unlikely but possible emergency occur. Plus she is just fun to work with, always pleasant, understanding and a good sense of humor.

I’ve worked with Gail for roughly 10 years and she has provided excellent knowledge and customer service! She has helped me organize missions trip to personal travel. She has always helped us navigate with a quick answer and a helpful hand, when needed! Thanks Gail as we look forward to many more travel experiences with your expertise!

Gail did an excellent job with our travel plans. She was very responsive to our requests and needs and tremendous in her follow-through. She set up flights and a European river cruise for us. In addition, I was having some issues with my knee that could not be resolved before our scheduled trip. She was very responsive in helping work through the best options for accommodating this issue during the trip. Thanks to Gail, our trip went off without a hitch and we had a great time. We will definitely work with Gail again for our next trip.

Gail was very diligent in helping us plan our perfect honeymoon. We knew we wanted to be gone for 2 weeks right after the wedding and that we were doing a river cruise for the 2nd week, but weren’t sure what to do for the first week. Gail gave us plenty of suggestions and reading material to make a decision on our location. We sat down with Gail multiple times and gave her our preferences, and she took care of the rest including a detailed itinerary with all of the info we needed to make the trip as easy as possible. Gail’s knowledge of Europe reassured us that she would make sure we had a great experience and everything was planned in the most efficient way possible. Thanks Gail for taking the stress out of planning our honeymoon!

Did a lot of work for our group of 10; email,phone, at her office, emergencies, and general needs of our trip!!

Gail planned two wonderful trips for our family. She listened to what our interests were, offered suggestions and helped us pick the perfect venues for a weekend get away and an amazing family vacation. She’s knowledgeable about all sorts of trips, travel destinations and travel tips and we really enjoyed working with her.

It was a pleasure to work with Gail to plan my family's trip to Hawaii. We are a road trip family, so the flights, hotels, and car rentals were new to us. Everything went smoothly. She listened to my travel expectations and the typical style in which my family books transportation, tours, and accommodations. She offered advice and then created a travel package designed just for us. It was perfect! We had well-timed flights, clean and comfortable accommodations, a car rental that fit us perfectly, and a tour to fit our travel goals. She kept the costs as low as possible without skimping on quality. I really appreciated her knowledge and attention to our travel needs. I will absolutely refer others to her for travel planning...and I will call her again when we want to return to Hawaii for some more island adventures. Thank you, Gail!

Gail did a great job making sure the details of our trip were well taken care of.

We really enjoyed working with Gail. Her expertise helped us plan 2 vacations for a family of 9 to Costa Rica in 2018 and Mexico in 2019.

She is easy to work with. I was not pleased with the airline routing c/o very long wait between planes.

All good. Very attentive.

Gail was great in finding an excellent replacement for a vacation we won and for reasons did not want to use that location.

Gail had experience in the area and we ended up visiting (Riu Palace Peninsula) Cancun. This resort was unbelievable, we were so pampered.

Gail helped us with questions we had about customs and general travel info for the area. It was an Apple vacation and all of the Apple people went above and beyond in guiding us thru the airport, finding our transportation, shuttles.

Gail did a great job in guiding us, we had absolutely no problems. Everything was 5 star.

Thank You Gail

Jeanne & Bryan

Gail planned a wonderful trip for me. She took the time to find out what I was looking for in a travel experience and had wonderful suggestions about destinations and what to do when I got there. All of her first hand experience was so very valuable and made my trip truly special. Gail also went the extra mile to make sure my accommodations were perfect and that I received every courtesy at the destination. My trip could not have gone more smoothly. Gail’s combination of experience, kindness and customer service make her a 5 star travel agent.

Gail is excellent at taking any anxiety from a trip, she looked for the best and easiest flights booking our hotel at Ohare where we left our car to finding a great driver for us in St Croix. Having someone to meet you at the airport and drive you to your hotel is a nice way to start your vacation when your tired from traveling. We had a fabulous vacation that I thank Gail for her solid advice.

Gail is the most patient, reliable, honest, and trustworthy person we have worked with. She goes above and beyond for us and always provides honest answers and looks out for her clients best interest. She learns what her clients like and dislikes and does her best to find the best deal for each client based on her knowledge of each person.
I would recommend her to all my friends and family.

Gail walked me through the process of picking the best destination for our honeymoon. The resort was amazing with the best food we have ever had. Top notch service and beautiful location. Secrets Cap Cana in Punta Cana is a must visit vacation spot. Dolphin Explorer excursion was amazing as well.

We traveled for two weeks beginning in northern Italy(Lake Garda) and ended in Sicily. Athens, Greece was an added attraction at the end of our trip. Great experience!

Gail was on top of many different things. As we planned for this trip she offered may suggestion and travel tips. She checked in throughout the trip. The drivers she set up were on time and always very helpful. We would recommend her for anyone traveling. Great Job Gail THANKS.

Gail did a great job from beginning to end. Organizing our flights, setting up our itinerary, finding good local guides, hotels and restaurants. Gail was a good listener and tried to provide us with experiences we were interested in. Also, suggesting we use a VIP service to help us navigate the airports upon arrival and departure. It was seamless. Gail helped us check in to our flights and get us our boarding passes. Gail paid close attention to all details. We had a wonderful trip!

We had a complicated three leg Mediterranean cruise. Gail was brilliant with all aspects of our trip - from shore excursions to hotels to flights to transportation between stops. We've been highly recommending her to everyone who asks about our trip.

Gail facilitated an incredible European adventure for us. We could not have managed it without her. She’s very knowledgeable and reliable.

With limited international travel experience (none for my husband and 30 years since my last trip abroad), we were both excited and a little overwhelmed. I had a vision of a cruise that could ease us into international travel, and after a quick online search, I reached out to Burkhalter Travel. Gail called me a few days later—and from that moment on, we were in expert hands. Gail listened carefully to our goals, answered every question with clarity and patience, and offered thoughtful options tailored to our needs. Her passion for travel and attention to detail were evident in every interaction. She made sure nothing was overlooked. The result? A flawless 9-day Italian & French Riviera cruise, bookended by beautiful stays in Rome and Barcelona. Every element—from the spacious balcony stateroom to the centrally located hotels—was perfectly arranged. Everything ran smoothly from start to finish. Thanks to Gail, our anniversary trip was not only memorable—it was inspiring. We’re alread

Gail was very attentive and responsive. She planned our trip perfectly!

Gail was wonderful to work with. Very knowledgeable, responsive and gave us great suggestions to make our trip better because she been on this exact same river cruise. Especially the one about using the back door on the busses. ?? I would definitely recommend her for any future travel.

Gail put together an amazing trip for us!

Fantastic trip to the west coast including Seattle, Cannon Beach, OR, and Napa Valley, CA! Gail had everything planned and found some beautiful hotels for us to stay at.

Gail added extra time before and after riverboat cruise we gave her the go ahead to pick our hotels and transportation to and from destinations. The hotels were better than we expected we didn't miss our bed or pillows on the whole trip. The boat had great food with different options and all workers were friendly and went out of their way to make the trip great.the excursions were great and the guides were so knowledgeable so we learned a lot of each place we went to

Gail is.very detail oriented and makes sure makes sure trip, including all eventualities, is throughly planned out. Having done a great deal of traveling herself she is able to give you the benefit of her experiences.

We have used Gail as our travel agent for 2 cruises. She has been wonderful in helping us get great excursions, she kept us on track with deadlines and arranged airline travel that worked perfectly.

Was excited about working with us to plan a trip to Hawaii. Has clearly spent a lot of time there and loves the islands. Wish we could have discussed and connected more on places to stay and the things we wanted to do - on the big island we hoped to do Volcano National Park but were staying 2 hours away so didn't do it. Was very sweet about checking in while we were away and before the trip.

Great to work with...very detailed and organized!!

Gail was very informational and detailed, made my trip problem free!

Gail listened to what we wanted from our dream vacation with our family and our price frame. She worked very hard to get the best in both for us. Everything during our stay went so smoothly. Her communication during the planning, before leaving and after were very good. I hardly had a question that she hadn’t already talked to me about. By having Gail plan our vacation took so much worry and time researching off of our plate. She has a very very good knowledge of Hawaii! Thank you Gail for all of your help!

We were very impressed with the amount of forethought Gail put into the planning, and her excellent communication leading up to--and even during--the trip. All those little details add up to a wonderful, memorable vacation.

Gail is great to work with. She put together a customized family trip where we had 3 parts of the family, coming from 3 different parts of the country, then spending over a week in Norway,, then each family part visiting different Euro locales after Norway and retuning to their home bases. There were literally many dozens of different connections on various type of transport including planes, train, ferries. Many opportunities for something to go wrong, all worked extremely well. which I think is quite remarkable. The whole trip was a great experience for all of our family, definitely will work with Gail again.

Gail was quick to reply to emails and questions and very knowledgeable about our upcoming trip.

Gail is friendly and informative. This was our first European tour. We had a lot of questions. Gail responded in a timely manner and answered all of our questions. Gail connected us with Image Tours for a great experience. Next trip we will call Gail.

Gail took time out of her vacation to arrange our trip! She is amazing and a pleasure to work with!

Gail found a wonderful all-inclusive resort the the celebration of my 70th birthday with 9 other family members. She handled all the details extremely well, including some travel curveballs thrown at us not long before our trip was to begin. I highly recommend her.

She did a good job and checked on us multiple times on our trip.

Gail was committed to giving us a trip of a lifetime. She was very patient in trying to help us identify what we were looking for and stayed in touch with us up to the week of our trip and then after we returned to see how things went. Highly recommend Gail. She is passionate about traveling!

Very honest and upfront. We liked that. Got answers very quickly to our questions.

Very helpful, reachable, responded quickly to requests and last minute changes

Detailed oriented and patient with the many questions we had. Gail really listened to what we wanted to do as well as suggested options based on our timeline. It was clear her goal was to provide us with a great trip. I highly recommend her.

Gail always has gone above and beyond expectations when helping find fun places to stay when we travel. She even gave us a heads up about the flight upgrade options since the flight was nearly full.

We had a wonderful experience working with Gail! She checked in with us on our trip and helped us while we were in Europe. It was nice knowing that she cared and wanted to make sure we had a great trip and experience!! She also gave us good advice on what excursions to book, what to book on our cruise, etc. which was helpful for our first cruise and first trip to Europe!

Gail was a pleasure to work with. She booked us a great trip to Portugal, with a few places around the country. It was overall quite a good experience.

Gail was fantastic! She was efficient, organized and incredibly knowledgeable!

Gail helped us with the planning of our Scandinavian trip. The hotels she booked were excellent. All centrally located with great breakfasts included. We definitely wouldn’t have done this on our own. She checked in on us while we were there, making sure everything was going well. I’m sure she would have gone to bat for us if we had had any issues…but we didn’t! It was a great trip!

Everything was easy , never question unanswered.

She took care of all reservations with no surprises or unexpected fees. The airline lost our luggage on the return trip but Gail provided us with needed phone numbers to locate the suitcases getting to
Get them returned quickly. I would highly recommend Gail for any travel.

When planning our wedding, we decided to partner with an expert to plan our honeymoon getaway. Gail took the time to get to know us and designed the most relaxing, intimate retreat for us in Antigua. She thoughtfully booked all our connections, car service, catamaran/snorkeling and picked the perfect resort for us to spend a few weeks away. And when tricky tropical storms threatened our vacation, Gail provided counsel and contingency plans. We can’t wait to travel again with Gail’s help in the near future!

From start to finish, Gail was there for us! She was there to answer all our questions right up until the time of our vacation. We would highly recommend Gail to make your dream vacation come true!

I have used Gail four or five times. Each time we’ve worked with her things went smooth. We would not continue to use her if we were disappointed in her work. She is thorough, she responds to questions very quickly, either by phone, by text, or by email. Even when Covid screwed up the entire travel industry, she was there for us. I’m sure her workload was insurmountable, but she was still there for us.
My wife and I are planning a couple of big trips in the next two or three years. We will definitely be looking up Gail.

Gail was patient, attentive and very knowledgeable
Our trip exceeded our expectations thanks to her experience and knowledge

We were traveling with a severely disabled individual. Gail checked out ADA accommodations along the way and made sure we could enjoy our trip. She notified the airlines of our needs so we could gait check the wheelchair. She even got us the measurements of the gait check space so that we knew what we needed to take off the chair for it to fit!! Gail talked me through the parking at O'Hare airport!! (Much needed since it had been more than a decade since I had flown out of there.) Plus she had the rental car all arranged on Maui, She recommended activities that were accessible. Plus she walked me through it all before we left. We had an absolutely wonderful time thanks to the solid pre-planning.

Was helpful in making suggestions on airline reservations and certain points of interest that we should visit

We booked this trip way in advance but Gail stayed in touch and made sure that we were prepared every step of the way. When we ran into a glitch in Paris, she helped with support on the phone.

Gail has been our go-to travel agent for many years. She is very knowledgeable and thorough, and has always responded to our questions or concerns in a timely manner. Our hotel in Times Square was wonderful, and our flights on time.

Thank you, Gail!

Gail is incredible, Attentive and on it 👍

Gail planned my recent trip to Hawaii.

She was knowledgeable and she was excellent.

Our recent trip to Maui Hawaii was the best and most relaxing vacation we have ever taken and we have traveled much of the world. Everything was perfect. Gail is a seasoned professional which made all the difference. Thank you for everything you did to make it perfect. Best regards
Donna and Jerry Smith

Gail provided exceptional knowledge & insight on our recent excursion of Italy, Upon understanding the type of trip we wanted, boy did she deliver!

She closely worked with us, providing a wonderful itinerary; recommended a cruise - as we preferred not to be personally driving throughout our trip.

Air, cruise & land were first rate. Could not be happier with the Business Class travel w/connections. Gail took care in placing us in a very comfortable location away from the aircraft's "busy" areas. Wow!

The cruise line recommended was absolutely exceptional - offering a wide variety of restaurants, lounges, live theatre with the extra trimmings of luxury & service. The post-cruise land tours were unbelievable.

We are working now with Gail on our next tour of Europe. None better than her to coordinate all travel plans in my family's future.

Pleasant to work with, knowledgeable of many Caribbean destinations.

Gail's expertise was incredibly valuable as we worked together to plan a 3 week trip to The Netherlands, Denmark, and Sweden. In addition to figuring out the logistics of getting us from place to place, she found us wonderful hotels that were well suited to our travel style and in great locations. Having Gail to sift and filter through all the logistics options in order to give us a clear direction took a great deal of stress off my shoulders, allowing me to focus on enjoying the experience.

Gail is professional and personable. She’s the best travel agent we’ve had.

Gail provided expert travel advice from our initial inquiry through our arrival home. She answered all of our questions in a timely matter and offered valuable tips and tricks when we met with her to receive and review our travel documents.

Gail was great to work with - understands all inclusive travel very well.

With this being our first European river cruise, Gail was so helpful with not only the logistics, but also little tips and hints to make this a most enjoyable experience.

We so much appreciate Gail’s help, attention, and extraordinary trip planning skills. Great recommendations and attention to details. Many accolades and thanks for a job well done.

Gail has always listened carefully to what we are looking for and has always exceeded our expectations on the variety of locations and types of vacations.

Our latest, Puerto Vallarta was absolutely stunning. We stayed at an all inclusive, and Gail not only steered us right but gave us guidance on things we should do and how everything worked, so there really wasn't any "figuring it all out" while on vacation, with her advice we knew what to do and really enjoyed our stay!

Gail was excellent to work with, extremely responsive and had a ton of great ideas. Very well organized and planned a fabulous trip for me and my daughter.

Outstanding service, and a pleasure to work with. Look forward to working together again on our next vacation.

Gail is wonderful. She makes your fondest dreams come true.

Always available to answer questions and help with concerns.

Gail initial asked us about goals for our trip (culture, wildlife etc) And previous memorable trips (Morocco) and hotels. She spent time sending ideas and then a tentative proposal. During the trip she remained available to trouble shoot the minor bumps that occur. All the locations, guides and vendors were first rate!

Gail was excellent, very professional and provided tips for our travel/vacation.

Our family had a fabulous vacation in Hawaii thanks to Gail Hummel.

Everyone, age 8 to 74, enjoyed every minute. She attended to every

detail and made everything so easy for us.

I would not hesitate to recommend Gail to our friends and we also

plan to have her plan our next vacation.

It was a pleasure working with Gail. She really listened to what we were looking for in planning a family vacation to Italy, and came up with ideas that were a perfect match with our interests. She was patient, as our plans evolved, and always had great suggestions. She identified wonderful places to stay that were more "personal" and friendly than the big name hotels. We will definitely work with her again on our next big family adventure.

Gail was super helpful in planning our family trip to Hawaii. Thanks to her all of our needs were met and everything was taken care of before we arrived!

Gail worked promptly to produce a vacation plan for us on short notice. She listened to what we were looking for and also recommended additional ideas that were a better fit. Thanks to her we had a beautiful room and a vacation that went perfectly. She also stayed in contact with us in case we needed anything else. I would highly recommend her services.

Gail was awesome!! Got us set up for our honeymoon with only a 3-month notice. Looked for several places to fit our budget and gave us choices within those selections. She went as far as to text us several times to update us on the weather when we were returning home (huge snow storm!). I felt like we were in good hands. :)

She was very easy to work with, she answers callbacks and emails immediately. She had quite a task putting this trip together for us because we had my husband and I on one ticket, my daughter and son-in-law on another ticket, and two adult grandsons all traveling together and being paid by us. Gail kept everything straight for us and got us safely through the trip.

Gail is great to work with.Every year me and my wife go on vacation with 2 other couples. Once the 6 of us decide on a destination, we let Gail know and she does her magic. One couple lives in a different state, but Gail finds a way that we all arrive at our destination pretty close to each other. She is very thorough, and does her best to make our accommodations well worth it. We are very pleased with Gail and her abilities to make our trips fantastic.

Gail was very helpful during our planning process for a 2 week cruise.

Very professional and helpful in planning trip.

Gail helped us out scheduling an Amtrak package even after we had to reschedule because Amtrak issue. I will surely use Gail in the future for any travel Arrangements.

I've worked with Gail on a multiple occasions for both personal and business travel. She's exceptional. Gail responded to my emergency evening emails while I was traveling abroad saving me from disaster. She also planned one of my most memorable anniversary trips to St. Lucia and made all travel and hotel accommodations for my business trip to Rome... and each trip went smoother then expected.

Gail is great and I couldn't ask for a better travel agent.

Gail is great to work with. She is very thorough and not only answers your questions but also asks the right questions. Her experience in the field of travel is beneficial to the traveler so you know what to expect.

Gail was extremely helpful in planning our cruise and extended land tour. She listened carefully to our desires and interests and was able to orchestrate a trip that was exactly what we wanted. She took care of everything for us, even upgrading our airline seats. The tour guides in Rome were fabulous and because of her planning we were able to see everything we hoped to within a short period of time. Gail was always available to answer any questions or to address concerns. We hope she can plan future trips for us!

Gail did a great job planning our trip to Italy. She accomodated our requests and made sure all details were taken care of. She was very responsive and answered all emails in a timely manner.

Gail was great. She responded quickly to questions. She provided extra information that made our trip to Jamaica even more relaxing

Gail is knowledgeable, thorough and very kind. She is also the most fun travel agent I have ever worked with. We recommend her whenever we can, and our friends have caught on that she's amazing too!

Asked Gail to help plan a family vacation for a large group ages 8 years to 65 years old and on a budget. She gave us some options to pick from once we decided where to go she took care of everything and NO PROBLEMS . Would recommend her for your vacation plans.