Looking to a great vacation
Reviewed By Stevo - Atlantic Beach, FL | Traveled to France ~ Europe
Very knowledgeable and understanding
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
River Cruise QUeen! That's Her!
Reviewed By Kate C - Wolfeboro, NH | Traveled to Paris ~ France ~ Europe
Jeanie is so easy to work with! Attention to Detail, and super helpful with my questions.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Viking
Reviewed By River cruise - Mesquite TX | Traveled to Europe
Jeanie is great and always helpful and always quick responses
✓ I would recommend this agent to my family and friends.
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Basel to Amsterdam River Cruise
Reviewed By Tom S - Lake Wales, Florida | Traveled to Amsterdam | Netherlands | Europe
Jeanie continues to be an outstanding example of Customer Support. She always has a bubble of energy and is definitely a yes person. She has been a pleasure to work with.
✓ I would recommend this agent to my family and friends.
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Great at her job!
Reviewed By Kat - Franklin,NC | Traveled to Norway | Europe
Jeanie has been our travel agent for years and on every trip we have shared her name and contact information with fellow travelers. She is very efficient and friendly and has always responded promptly to our inquiries.??
✓ I would recommend this agent to my family and friends.
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Cruise agent
Reviewed By Fan - Springfield, VA | Traveled to Norway | Europe
Jeanie is amazing. I always have a ton of questions when I travel and Jeanie always responds quickly and provides the information requested. When speaking on the phone, she is friendly and always has the answers.
✓ I would recommend this agent to my family and friends.
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Fantastic voyage!
Reviewed By Chuck - Norwalk, CT | Traveled to Aachen | Germany | Europe
Jean gives the best level of service anyone could expect. She is in knowledgeable and pays specific attention to all the little details. I would highly recommend using her and she understands how to utilize discounts.
✓ I would recommend this agent to my family and friends.
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Great and attentive travel agent
Reviewed By Jimpat - TX | Traveled to Atherton Tablelands | Australia | Australia & New Zealand
Jeanie has been our travel agent for several years. She is absolutely fantastic. We travel on Viking and she has helped us navigate their bookings to our benefit many times. She is terrific!!
✓ I would recommend this agent to my family and friends.
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The best trips
Reviewed By Jeannie - Chino Hills CA | Traveled to Iceland | Europe
We totally enjoyed the experience and the shore excursions.
✓ I would recommend this agent to my family and friends.
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Holiday Getaway to Greece, Croatia, Slovenia
Reviewed By LK - North Hampton, NH | Traveled to Greece | Europe
A few months ago, I decided to plan a trip over the holidays with Viking who I have traveled with several times and was given Jeanie's name by a family member to assist with coordinating the trip. She was out of the country at the time, but promptly had an office colleague assist me in a timely manner to secure the intended trip with savings. It was a seamless booking, secured within 2 days and recently informed of a suite upgrade. She has provided updates to me as they have been made available. I will continue to have her assist me with future travel plans. I will be leaving in 4 days.
✓ I would recommend this agent to my family and friends.
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N/A
Reviewed By N/A - Wrentham, MA | Traveled to Italy | Europe
Jeannie was very informative, answering all questions quickly and efficiently for our recent trip.
✓ I would recommend this agent to my family and friends.
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2 Viking trips
Reviewed By ? - Fort Mill, SC moved 2 years ago from NH. | Traveled to Athens | Greece | Europe
Jeanie has been extremely helpful for both of our trips. Promptly responds to any questions or concerns and always offers the best advice.
✓ I would recommend this agent to my family and friends.
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Alps to Paris
Reviewed By Aruni - New Jersey | Traveled to Switzerland | Europe
Jennie was very helpful from planning this trip up until we went on it. I would highly recommend her for any cruise bookings.
✓ I would recommend this agent to my family and friends.
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Now on our third trip organized by Jeanie
Reviewed By Candace - Atlanta | Traveled to Hanoi | Vietnam | East and Southeast Asia
Every trip has been a dream. Jeanie made sure everything came off without a hitch and we enjoyed ourselves immensely.
✓ I would recommend this agent to my family and friends.
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Enjoy the first ocean ?? cruise
Reviewed By No nickname - Estero. Fl | Traveled to Mediterranean Sea | At Sea | At Sea
Jeanie goes above and beyond to help her clients (friends). She’s always available to answer all questions and is so pleasant. This is my second cruise that Jeanie has booked for me and I wouldn’t go to anyone else
✓ I would recommend this agent to my family and friends.
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Love viking experiences
Reviewed By Kath - Jamestown, Pa | Traveled to Europe
Jeannie has always treated us very well. Advise on excursions and trips. Discounts applied from both Viking as past guests and from her company. I have recommended her to many of our friends.
✓ I would recommend this agent to my family and friends.
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Jeanie is always available to help!
Reviewed By Jebbs - Peabody, Ma | Traveled to Cairo | Egypt | Africa
My flights and cruise are about 80 days out and I was concerned about plane tickets bought through Cruise Line. She emailed after hours last evening and then before 6:30am this morning! Attention to detail.
I have been dealing with Jeanie only a few years, and have already referred friends and family! She’s fantastic!
Thanks Jeanie!
✓ I would recommend this agent to my family and friends.
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Worked with me for the cruise we wanted.
Reviewed By DJ - Romeoville, Illinois | Traveled to Budapest | Hungary | Europe
Would work with her again in the future!
✓ I would recommend this agent to my family and friends.
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Jeanie Rocco and Cruise Travel Outlets
Reviewed By Gary and Sue - Orlando,Fl | Traveled to Aachen | Germany | Europe
Jeanie Rocco is the best travel coordinator from start to finish. She knows her cruises to give you a good understanding of what you should be expecting from each trip. She does the work so you do not have to including all the little details, so all you need to be concerned with is to have a good time. Jeanie will suggest best times to travel for a particular cruise to include best weather, best opportunity to maximize the excursions, and best times to save some money. Jeanie always follows through and is a joy to work with. We have never met Jeanie but we feel we have a friend who is looking out for our best travel interests.
✓ I would recommend this agent to my family and friends.
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Jeanie Rocco is amazing!
Reviewed By Piano girl - Sherman, Texas | Traveled to Rhine River | On the River | At Sea
Jeanie Rocco is so helpful & organized & this is the second trip she has helped my husband & I with. We will continue to contact Jeanie for our future vacations & definitely refer her to our friends.
✓ I would recommend this agent to my family and friends.
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Best of the best
Reviewed By Kathnbill - Pennsylvania | Traveled to Portugal | Europe
Jeannie is always able to assist and answer all of our questions. We have booked many viking cruises thro Jeannie and she has proved to be professional and courteous. We have recommended her to our close friends and relatives. Everyone raves about the excellent care recieved from Jeannie.
✓ I would recommend this agent to my family and friends.
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So. America and its Chilean Fjords with Patagonia
Reviewed By Celia - Chicago, Illinois | Traveled to South America
Jeanie Rocco , our TA went above and beyond to ensure our trip was seamless and enjoyable. From booking to disembarkation , Jeanie was always available to answer questions and provide expert advice. She is an asset to your company. We can’t recommend Viking cruises and Jeanie highly enough! 5 stars isn’t enough - we’d give her 10 stars if we could.
✓ I would recommend this agent to my family and friends.
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Viking River Cruise
Reviewed By Celia - Chicago, Illinois Celia | Traveled to Budapest | Hungary | Europe
“We had an absolutely amazing experience with Viking Cruises! Our travel agent ( Jeanie Rocco) went above and beyond to ensure our trip was seamless and enjoyable . From booking to disembarkation, Jeanie was always available to answer questions and provide expert advice. 5 stars isn’t enough- we’d give her 10 if we could.
✓ I would recommend this agent to my family and friends.
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Viking on the Rhône and the Rhineland, with Extens
Reviewed By Pierson and Karen - Hickory, NC | Traveled to Marseille | France | Europe
We had some very specific request which Jeanie was able to assist us with including a rail package extension into eastern Germany. We are very excited about taking the journey up the Rhône aboard the Delling and then transferring over to the Viking Einar on the Rhine. Jennie was able to get us tickets in Amsterdam to the Anne Frank house and to link us up with a package for rail travel into eastern Germany. We will be traveling into Saxony and Thuringia, and then flying out by way of Berlin.
✓ I would recommend this agent to my family and friends.
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Excellent travel agent
Reviewed By Kathnbill - Pennsylvania | Traveled to Rhine River | On the River | At Sea
We have traveled with the assistance of Jeannie on several Viking excursions. We had the pleasure of meeting her on our viking ocean trip to Iceland. We have recomended her to several of our close friends and relatives, all who give us glowing reports of her care and advise.
✓ I would recommend this agent to my family and friends.
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Jeanie is GREAT!
Reviewed By TravelBug - Fort Walton Beach | Traveled to United Kingdom | Europe
She is responsive, prompt and has great ideas for improving our trip. We're already booking another with her!
✓ I would recommend this agent to my family and friends.
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Best Travel Agent Ever
Reviewed By Linda - Mt.Dora Fl | Traveled to Germany | Europe
Jeanie is very professional and knowledgeable. She is in very friendly and very prompt returning calls and answering your questions. I have booked several trips to Europe with Jeanie and referred her services to family and friends.
✓ I would recommend this agent to my family and friends.
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Family reunion
Reviewed By Bcl - Houston, Texas | Traveled to Hong Kong | East and Southeast Asia
All we did was to make the phone call to Jeanie and she toke care of everything! Top notch service!
✓ I would recommend this agent to my family and friends.
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Family reunion
Reviewed By Bcl - Houston, Texas | Traveled to Hong Kong | East and Southeast Asia
All we did was to make the phone call to Jeanie and she toke care of everything! Top notch service!
✓ I would recommend this agent to my family and friends.
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Great travel agent.
Reviewed By Jeanie Rocco - Franklin, N.C. | Traveled to Aachen | Germany | Europe
We have booked many trips with Jeanie and have given her name and contact information to many people.
✓ I would recommend this agent to my family and friends.
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The best travel agent
Reviewed By Jgg630 - Conroe, TX | Traveled to South America
I had used travel agents in the past and had decided that I could do a better job until I started using Jeanie. She is amazing at taking care of things as they come up. You can’t do any better than Jeanie Rocco and Cruise Travel Outlet.
✓ I would recommend this agent to my family and friends.
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The best travel agent
Reviewed By Jgg630 - Conroe, TX | Traveled to South America
I had used travel agents in the past and had decided that I could do a better job until I started using Jeanie. She is amazing at taking care of things as they come up. You can’t do any better than Jeanie Rocco and Cruise Travel Outlet.
✓ I would recommend this agent to my family and friends.
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Viking British Isle trip
Reviewed By Jim - Houston | Traveled to United Kingdom | Europe
Jeanie has provided us with exceptional service for our last three Viking trips. She is very knowledgeable and finds us the best deals. She always returns our calls and is very professional going out of her way to make sure we get a memorable trip and extra savings. I will use her again for any other trips we will take in the future. No need to go thru Viking.
✓ I would recommend this agent to my family and friends.
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Jeanie is excellent in every way!
Reviewed By Rocco rocks?? - West Monroe, La. 71291 | Traveled to Danube | On the River | At Sea
Jeanie Rocco is the BEST Travel Agent EVER??
✓ I would recommend this agent to my family and friends.
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LEUNG'S FAMILY GREAT REUNION
Reviewed By Rich - Overland Pa, Ks | Traveled to Alaska | USA
Great memorable trip for me and my three brothers with their wives in plan and assist by Jeanie to made this cruise smoothly in spite of a brother and his wife coming from Wellington New Zealand.
✓ I would recommend this agent to my family and friends.
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Jeanie Rocco - BEST OF THE BEST
Reviewed By FCL - Houston, TX | Traveled to Hong Kong | Hong Kong | East and Southeast Asia
Extremely knowledgeable & EXCELLENT SERVICE!!!!
✓ I would recommend this agent to my family and friends.
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Jeanie Went Above and Beyond
Reviewed By NancyB - Denver, Colorado | Traveled to France | Europe
I have booked travel and traveled to all 7 continents and it is so helpful to work with an agent that is not only personable but knowledgeable. I cannot say enough about Jeanie Rocco. I have rarely worked with an agent that worked so hard to make sure that every detail was perfect. Jeanie is a delight to work with and truly went above and beyond for this recent trip. I intend to recommend her widely and look forward to working with her in the future.
✓ I would recommend this agent to my family and friends.
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Most enjoyable trip
Reviewed By Jeanie - Reykjevick | Traveled to Iceland | Europe
The trip was really interesting and wholesome.
✓ I would recommend this agent to my family and friends.
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Upcoming trip
Reviewed By CarolinaFan - Valdese, N.C., USA | Traveled to Iceland | Europe
Bookings spot on so far
✓ I would recommend this agent to my family and friends.
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ALWAYS exceptional
Reviewed By BackInAus - West Chester, OH | Traveled to Athens | Greece | Europe
We have booked a Viking cruise very year, up until 2026 with Jeanie Rocco and she is so helpful and friendly. We feel that we have gained a friend in the industry and not just another Travel Agent. She always does her best to secure a good deal and she's never too busy to answer any question. We highly recommend her services!
✓ I would recommend this agent to my family and friends.
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Viking cruise
Reviewed By Tina - Manchester | Traveled to Germany ~ Europe
Jeanie was very helpful planning our trip with Viking. I worked with her to get 14 of us together on the same trip. She was very helpful and knowledgeable. She was very efficient in returning my emails and voicemails and answered all of our questions.
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
France’s finest
Reviewed By Nini - CA | Traveled to France ~ Europe
Very reliable
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Best Support for Family Reunion Cruise
Reviewed By Oma and Opa - Santa Clarita, CA | Traveled to Rhine Valley ~ Germany ~ Europe
Jeanie was a tremendous help in every step for our exciting plan for our group of ten!
She made it a no hassle experience.
She gave us great advice in dealing with Covid related schedule changes.
She guided us in choosing accommodations, excursions, flights to and from Europe, even insurance options!
She regularly checked for better prices and schedule timings. Even when airlines changed schedules, she was on top of it.
Every time we wanted to change something, she cheerfully made it happen.
We recommend her to everyone who asks us about our trips.
We will always have Jeanie plan our trips!
✓ I would recommend this agent to my family and friends.
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It was perfect! Most enjoyable.
Reviewed By Jan - burlington | Traveled to Budapest ~ Hungary ~ Europe
Jeanie is very knowledgeable, confident and pleasant to work with.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
The trip that never was.
Reviewed By VVB - Douglasville, Ga | Traveled to Budapest ~ Hungary ~ Europe
Jeanie has been a great help thru this Covid-19 disaster. She has had to book and re-book numerous times due to unexpected changes. She is always upbeat and pleasant to talk to taking everything in stride. Excellent customer service always helping us to get just what we are looking for. Still hoping for April 22.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Looking forward to a great trip!
Reviewed By Tina M - Tampa, Florida | Traveled to Amsterdam ~ Netherlands ~ Europe
Jeanie was very informative and knowledgeable. I enjoyed working with her.
✓ I would recommend this agent to my family and friends.
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Great trip made easy
Reviewed By Maurice - Exeter, NH | Traveled to Italy ~ Europe
Jeanie's a delight! She's energetic and I thoroughly enjoyed conversing with her. She seemed as genuinely excited as we were about our cruise and put together our arrangements as if it were her own. We didn't have to do much but say, "that looks great!" The result? A worry-free trip with smooth transitions between air, transportation hotels cruise and excursions.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Had to reschedule 2X due to COVID. Very helpful
Reviewed By Ice - Pasadena, CA | Traveled to Switzerland ~ Europe
Excellant
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Our favorite trip!
Reviewed By Dan from the Jersey shore - Toms River, NJ | Traveled to Mediterranean ~ At Sea ~ At Sea
Working with Jeanie has been a pleasure! She’s always goes over and above to find us the best deals for the particular cruise we want to take. She has never failed to call us back when we leave a message and it’s usually less than hour! Great agent to work with.
✓ I would recommend this agent to my family and friends.
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Worry-free Travel
Reviewed By JanieA - Cypress, TX | Traveled to Venice ~ Italy ~ Europe
Jeanie was recommended by another Viking traveler. I am so glad that I found her. She has booked 4 trips for me & another two for friends. She knows how to get the maximum discounts & finds great deals.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Grand European River - expect it to be memorable.
Reviewed By Flash - MERRIMACK | Traveled to Europe
It has been great. it's been a trying time over the last couple years and Jeanie has been there to assist we our needs
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Can’t Wait!!
Reviewed By MJ - Kentwood, Michigan | Traveled to Rhine River ~ On the River ~ At Sea
Jeanie was very prompt in returning my emails concerning my questions. There were 14 in our group and she booked us all in a timely manner. She even changed several cabins so we could
all be close together.
✓ I would recommend this agent to my family and friends.
4 of 9 people found this review helpful. Was this review helpful to you?YES|NO
"Best organized trip"
Reviewed By TALYA - CORONA CA | Traveled to Budapest ~ Hungary ~ Europe
Jeanie is a joy to work with. She is punctual, responds quickly. If she doesn't have the answer she is sure to research to find out. She is well informed and will "fight" for her clients.
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
First trip Post Pandemic
Reviewed By JGG630 - Houston, TX | Traveled to Iceland ~ Europe
Jeanie is amazing to work with. She has always gone the extra mile to ensure my trips were great. Due to the travel restrictions and uncertainty, there were some unknowns going into the trip but Jeanie kept in contact with us making sure everything worked out for us.
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Top Notch TA & Travel Industry Valuable Asset
Reviewed By Viking Cruiser - Cypress, Texas | Traveled to Worldwide
Top notch profession who response to customer issues 24/7.
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Fascinating trip to Russia
Reviewed By Two travelers - MA | Traveled to Russia & Northwest Asia
Ms. Rocco is responsive, knowledgeable and helpful. She helped us get the most from our trip.
✓ I would recommend this agent to my family and friends.
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Anniversary Cruise
Reviewed By Kristin - Colorado Springs, CO | Traveled to Europe
We were traveling with a group of family and friends. Jeanie helped coordinate the timing and logistics, answered questions, was personable and caring in her communications. She was such a wonderful resource!
✓ I would recommend this agent to my family and friends.
1 of 4 people found this review helpful. Was this review helpful to you?YES|NO
