New Zealand Express Trip

Pam is the best in the business, she is one in a million, she is extremely knowledgeable, extremely competent, extremely nice, she takes of everything and everyone. She is the only travel agent that I would ever do business with!!

She was very attentive. She made sure that we knew about any changes. She checked in with us to talk about our experience.

Pam is AWESOME at her profession! She is very patient, organized and informative! I would recommend her to anyone!

I reached out to Travel Leader to help with vacation options for the winter. Pam was quick to offer several options that fit within our budget and travel dates. Pam helped arrange all our flights, hotels, cruise and travel insurance for all of us. She was quick to respond to any questions we had. She was great to work with and helped with everything. With her help, we were able to have a worry-free vacation. I would recommend Travel Leaders and Pam to a friend.

Pam was detailed, knowledgeable, and always on top of everything. Would not have been able to put together a trip like this on our own.

We were questionable of where we wanted to go and she was over accommodating and patient to help us figure out where we wanted to go!!!

very good

IF YOU EVER DECIDE TO TRAVEL, THERE IS ONLY ONE THING TO REMEMBER
"ASK PAM"
OVER THE PAST FEW YEARS, WHEN WE HAVE DECIDED TO TRAVEL, IT HAS ALWAYS BEEN A PLEASURE TO ASK PAM. PLAIN AND SIMPLE, PAM KNOWS THE TRAVEL BUSINESS. SHE HAS TRAVELED MANY PLACES AND CAN TELL YOU IN A HEART BEAT ABOUT MOST PLACES.
MOST OF ALL, PAM IS GREAT TO WORK WITH. SHE IS PROMPT, PLEASANT, AND REALLY CARES ABOUT YOUR WANTS AND NEEDS.
"ASK PAM" AND YOU WON'T BE DISAPPOINTED!!

ROGER & THEO H

See testimony

Pam was a good listener, offering insightful recommendations based on our travel interests and desired pace. She was organized, timely in her paperwork and consistent in her follow up. Her pre-cruise suggestions and worry-free transfers allowed us to truly enjoy our 40th Anniversary Hawaiian Cruise in the spirit of Aloha!

Pam worked quickly to book a trip to Austria, she also had airline fares that were less expensive than any I could find.

She was very easy to work with and made or trip extremely worry free!

Pam is an AWESOME Travel agent/Coordinator. You have nothing to worry about when Pam take care of all your travel plans. She is WONDERFUL!!

Pam was very attentive and she listened closely to what we were looking for in our travel plans. She delivered exactly what we wanted and made sure to answer any questions or concerns we had promptly and professionally.

Everything that Pam arranged for us was very nice and we were please with the hotels she recommended. It was also very convenient that all airfare & train tickets were booked by her. However, the planning of the trip did not go as smoothly as I would have hoped. At no point did Pam ever ask us about our budget prior to recommending travel arrangements. I think that is a big part of planning a big trip and the fact that she did not consider what was right for us based on our budget was a red flag. Also about 4 days before we left we realized not all train tickets had been booked so we needed to book them last minute, resulting in extra expedite fees. Not ideal. Again, I'm very happy with the way our trip turned out and feel the accommodations we booked were great, but there were few things that Pam could have improved on.

Pam listened to us and created a plan that fit exactly what we described and matched our interests perfectly. Over 30 days, everything went like clockwork. Pam’s personal experience in the countries we traveled to and her understanding of what was possible and the time involved meant that we never felt rushed or worried about making a flight or missing a transfer. We were able to spend all our time enjoying where we were and not worrying about how we were going to get to the next place. If you are traveling to unfamiliar places and in need of complicated planning, trust a professional. Pam is a professional. We will be keeping her on speed dial.

I have already referred Pam to several friends, working with her has been a positive experience starting from our first conversation. She has a gift of asking questions to get you to think of details you may have missed. She is friendly and willing to take cate of any concerns or questions on the spot. She found deals for our trip that I could not find. I will use her skills going forward. Thanks to Psm I can say our Hawaii trip was amazing and went smoothly from start to finish.

She was so fun to chat with and very informative. She was so helpful in giving me ideas as I continued to go back and forth with where I wanted to go. Between Disneyworld or Mexico, she gave me ideas and pricing and travel tips. We LOVED our vacation to Riviera Maya!

Pam was really helpful in finding adventures in a new place.

Pam is hands down the best Travel Agent ever, she handled flawlessly all aspects of booking our very large group of family and friends on a Caribbean cruise. I can't say enough good things about Pam's knowledge, professionalism and how easy she is to work with, not to mention she's just a darn nice person. I recommend her to everyone!! She is already handling our next group vacation. I wouldn't trust anyone else.

Pam is the very best of the best. I will always recommend Pam.

Pam has planned a number of my personal vacations. She is super efficient and takes all the stress away from trying to plan a trip. She is my "go to" when it comes to traveling.

Pam has been an excellent Travel Advisor for us! She considers our needs, budget and time constraints as she works with us to plan an itinerary. Transfers, tickets and tours are always in place and her recommendations for hotels are perfect. I look forward to planning future travels with Pam.

Even with a pandemic happening around us, we were still able to safely get our family of 4 on a beautiful beach for a week of fun and relaxation. We couldn’t have navigated the ever-changing COVID restrictions without the help of Pam! We ended up completely rescheduling our trip 36 hours before we left and Pam was extremely responsive and made the rebook happen in such a short period of time. I will never travel without her help, she’s the best!

Pleasant, Professional and Prompt

Thanks a million to Pam for helping us arrange an amazing vacation. She did such a nice job listening to what we liked to do and setting up a great trip. We were multiple different areas and all of the travel was set for us including all of the transportation. There were so many nice little surprises along the way including a private walking tour of Sorrento. Great accommodations throughout and she was so responsive even when we had a couple questions along the way. Thanks a million!

10+ years ago I stopped at the Coon Rapids Carlson Travel to get some information on travelling to Mexico. Pam was sitting at her desk and one hour later I left with so much good information from someone who was friendly, knowledgeable, not pushy, and fun. We booked through her and 10 years later we wouldn't dream of using anyone else.

Pam did a great job answering questions I had via email and phone in a timely manner about booking our Costa Rica trip. Very knowledgeable and friendly to work with.

Pam is fantastic! We've booked 4 trips with her and will continue to consult with her for travel needs especially international travel.

Pam was wonderful from the start of planning our vacation to the end(when we were stuck in Mexico). I never felt I was bothering her or that my questions were dumb. She was a wonderful help in our time of need (stuck in Mexico). I would use her again in a heartbeat.

Pam has helped me with a few trips now and has done a great job!! She answers all my questions and helps me get everything that I need for each trip. If she’s not sure of the answer she finds it for me!! Will keep going back to Pam every time I book a vacation!!

Pam put together an awesome 3 city experience in Australia to help celebrate my daughter's high school graduation, Sydney & Cairns & Brisbane. The Opera House, aboriginal experiences, rain forests, Blue Mountains, Great Barrier Reef, Australia Zoo, and so much more. Best vacation ever!

Pam helped coordinate a cruise trip for our entire family of 2 seniors, 6 adult children and 4 grandchildren. We couldn't have done it without Pam's help! She booked our cabins and flights and was always available to answer questions, provide helpful information and be a friendly support.

We went on a vacation with extended family, and Pam took on all the hassle of trying to coordinate everyone's schedules, etc. She coordinated everything including transfers (including getting the proper car seats for all ages of kids) to hotels and to/from the cruise port, everyone's air travel, getting adjoining rooms on the cruise ship, notifying the airlines and cruise of food allergies, and answering questions on shore excursions. She was great to work with, willing to research/provide a multitude of different options, and always prompt in responding. She saved me hours of travel planning, and my sanity with planning a trip with extended family!!! It all was so EASY and we all had a blast! I have already contacted Pam about planning our next trip, and will continue using her in the future.

Pam was able to create a well-thought-out itinerary for my 2 week trip to Australia in just a couple of days! This was crucial because our trip was coming up quickly so there was plenty of urgency.

The tours and hotels that were chosen by Pam were all wonderful but, in particular, my friend and I very much enjoyed the day trip from Melbourne that included the Penguin Parade on Phillip Island. What an amazing experience that I may never see again.

In closing, I recommend contacting Pam with travel guide requests to Australia.

Pam’s work with putting our trip together for Spain and Ireland was fantastic! We decided to take this trip about 2 months before we wanted to go and Pam was he only agent that was willing to take this last minute planning on for us. She was very good at listening to our wants and needs and followed through with every last detail of our wishes. We could not have had a better travel agent! Pam did an excellent job and we are already excited to plan our next trip with her.

Pam is very professional really listens to what you want and is accommodating to your needs. She planned a group of 9 girls easily.

We worked on planning this trip with Pam for a couple of months. She offered options to us regarding transportation, tours and sights. She knew the tips and tricks to make the traveling more enjoyable and less stressful. Pam was always available to us during the trip to answer any questions or trouble shoot a situation. We have worked with Pam on many trips and would not think about planning a trip without her. She cares for her clients and wants them to get the best deal and have the best trip. Her flexibility and expertise are unmatched. We highly recommend Pam to help you plan your next trip.

I was skeptical on hiring a travel agent for our wedding trip but now that we did, I wouldn't recommend doing it any other way. Nothing is ever seamless, but I felt Pam bent over backwards to get things as close to seamless as possible during these crazy times.... and our crazy last minute decision!
Thank you Pam, your help was a significant part of why our trip/wedding was such a success!

Pam was great to work with. She was very detailed, gave tons of great info leading up to our trip, answered whatever questions we had and followed up after to see how everything went. A great experience overall.

Pam was awesome to work with! She was always willing & able to help in narrowing down destinations for our honeymoon (from an ample amount of choices we had in mind). She was very patient and reassuring throughout the process. Would definitely look to working with her again, and would suggest anyone that is looking for assistance in travel planning to reach out to Pam.

Pam was professional, detail oriented and prompt with every inquiry and request. She was also a lot of fun to plan our trip with. Everything that Pam planned for us ran like clockwork.

I had an absolutely great experience working with Pam and Travel Leaders, her knowledge of travel destinations were extremely helpful. Thanks to Pam celebrating my 3rd year anniversary to South France and Italy was a great experience.

Pam was on top of it, answered and returned phone calls quickly. She has some great inside tips that helped as well.

Pam is an absolute pleasure to work with and you will not have to worry about anything. She’s got you covered.

So easy and Pam was a big help!

Pam got back to me promptly, and she took the trouble to find out what my family wanted from a trip, rather than send me to a pre-determined schedule. For complex reasons it looks like we are not going to need her services, but if things change I will be contacting her. Thank you Pam

Pam
Here is the testimonial you requested:

We met Pam when we were planning a trip to Italy. She helped us pick out the tour company that met our needs which was Insight. She also booked a rental car for a few day prior to the tour so we could drive around on our own. Then 2 years later she helped us book another Insight Tour to Greece then 10 days on our own to the Amalfi coast in Italy. We have been very happy with Pam's recommendations and help. It so so much easier for the international travel to work with a professional then try to do it on our own. We also recommended Pam to a friend who worked with her to plan their honeymoon in Fiji. We highly recommend Pam Hallberg for your travel needs.

Pam is the best! I can't say enough good things about my experience working with Pam - she is so friendly and easy to talk with; and works tirelessly to help you have a great trip. I always found Pam to be available when I needed help, and she jumped right in to solve any issues we had, or answer questions that came up. For example, when we missed a connection in Paris, thus causing us to miss our pre-arranged private transfer, Pam arranged for the hotel to meet us (which was a tremendously welcome site when arriving at midnight), and even got the original company to give us a refund. The travel app was really easy to use - it had our whole itinerary and all the documents at our hands. Pam even added in things that I had arranged on my own. Pam has a lot of knowledge and experience to help plan a trip and make things easier. I was particularly uneasy about the trains, but she made all the reservations and it turned out to be a breeze. I wouldn't hesitate to recommend her!

This was the second trip booked through Pam. She listened to what kind of experience we were looking for and totally delivered. She again exceeded our expectations, choosing the right resort and recommending fun activities in the area. Highly recommend!

My daughter, daughter-in-law, and I were about to embark on the trip of a lifetime. We were going to watch my grandson play hockey for team USA in Switzerland. Since I had never traveled overseas, I was somewhat nervous. Once I found Pam, all that nervousness dissipated. Pam was kind and patient. She listened to my wants and needs, then thoroughly researched and sent me options from which to choose. If I had a question, she promptly answered it. Because of Pam, our trip turned out to be a beautiful adventure.

Pam is first of all very fun and exciting to work with planning your vacation. She thinks about and takes care of all the details I would probably forget about. She has made excellent recommendations, and is very flexible with changing plans. I've worked with her on several vacations now, and she's my go-to travel planner!

The process was smooth! Pam went out of her way to make sure you were informed with any updates and there to answer any questions! We would recommend her to anyone!

Everything was planned perfectly. The plane the shuttle to and from and check in went very smoothly. Even all the extra covid forms were provided up front and explained.

Pam was so wonderful to work with! We just made the phone call to her as to where we wanted to go on vacation and she took from there; setting up the plane tickets, hotel and the fun activities of thing we would want to do on our trip. We will be definitely be contacting Pam again for our future travels. (Alaska & Hawaii) Thank you Pam for all your help! :)

I'm using Pam and Plymouth Travel again for our 2021 cruise. She is quick to respond to my questions and requests.

Pam did a fabulous job with planning everything for us, making recommendations, and answering all of our questions very rapidly. She was an absolute pleasure to work with and I will be going to her for all of my travel needs from here on out!

She was and still is great. Most of our trips were scuba diving experiences which really took some research. She isn't a diver so we appreciated her extra efforts to get our trip booked and questions answered.

Pam was great to work with. I was in search of a vacation destination for a long weekend neither my wife nor I have ever been to. I shared with her places we have traveled in the past and what we enjoy. She presented several packages to choose from and left it up to me. We had our toes in the sand, found lots of live music, and a variety of things to do that interest us. Competitive pricing and no hassle, will definitely use her services again!

Pam made our entire trip seamless and stress free. Every moment of our trip was perfectly orchestrated and magical . Pam answered each and every question we had and responded to our concerns and needs before, during and after our trip.

Working with Pam is unbelievable. I've travelled to 25 countries and never before I worked with someone so diligent, hardworking, professional, and caring in helping us plan our annual vacation. We started to plan in Dec 2024, initially thinking about Italy but later in Jan 2025 we decided to do Switzerland and Austria. Pam made the entire itinerary, made everything smooth for us, shared all details, worked through several changes, and also included special requests like child car seats, Eagles's Nest and Budapest tours, Mozart concert etc. for us. She is absolutely fantastic and I would work with her on all my future trips. I will recommend her in a heartbeat to anyone.

Pam booked us an amazing trip to Mexico! We stayed at the Moxché Impressions Resort in Playa del Carmen, and it was absolutely incredible. She found us such a great deal that we saved over $10,000 on our 7-day stay, which made the trip even better. Bonus- We had originally booked a Chichén Itzá tour, but once we saw how fantastic the resort was, we didn’t want to spend a whole day away. Instead, we booked a cenote and snorkeling excursion, which turned out to be perfect. Pam made everything so easy and stress-free. If you’re planning a trip, she’s the person to call!

She was a pleasure to work with. Our trip turned out Fantastic! Highly recommend. She listened to what we wanted and found a price point we were comfortable with!

Pam is very knowledgeable in her job, and she responds back quickly to any questions or concerns

Pam Hallberg-Anderson organized our group family trip and she did an outstanding job in coordinating the entire trip! From the moment we got off the plane, we were greeted by our Tour Guide and transportation. Everything was planned out for us and we couldn't of done a better job trying to plan ourselves. Worry free vacation!

On behalf of myself and Jim, we had the most wonderful time and THANK YOU!! I hope to return to Italy or to some other places in Europe in the future!

Pam is so wonderful to work with. She is incredibly communicative, responsive, understanding and accommodating. This is the second time I have used a travel agent to plan my vacation and Pam far exceeded my expectations. She made the planning process so easy and hassle free! The only negative thing that happened was now I will never be able to plan another vacation without her help! We loved our Italy trip and are so grateful for the work Pam did to help our family of 18 see Rome, Florence and Milan!! I cannot imagine the incredible coordination it took to ensure we had transportation and a fantastic stay the whole time. Even my last minute request for a photographer in Milan the week before we traveled to Italy, was answered swiftly and with care! THANK YOU, PAM!

Working with Pam made everything very easy especially when we were planning a lot with our wedding and made traveling abroad very smooth!

Our trip to NZ would have never happened without Pam! We only had a few days on South Island, and I was LOST when it came to figuring out the best use of our time and how to maximize it. I gave Pam a list of sights on our wish list, and Pam went above and beyond the call of duty. Pam was a magician when we hit a few snags during travel, handling everything with such care and grace that we didn't have to worry about a thing. We truly felt given our time crunch, we really saw all of the best sights on South Island. Taking a helicopter to Mt. Cook to hike the Tasman Glacier was UNREAL. That experience would not have been possible without Pam. I'll never be able to say enough good things about Pam and will forever use her services for all of our travel needs.

Pam was there from start to finish from planning the trip, providing private ground transportation, recommending travelers insurance, and answering numerous questions we had regarding our trip before during and after the booking experience. She was always available day or night as this was a new experience for our family, and we wanted everything to be perfect, and it was!!
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Pam is always easy to work with & quick to respond.

We had a complicated trip delayed by Covid 19 in 2020. Pam helped us pick up the threads when we rescheduled to 2022. She really understood what our goals were and communicated with us every step of the way. She is awesome

Pleasant, helpful. Over sees everything to make sure all was taken care of. I would for sure use her again and refer her to others.

Pam was a lifesaver for us and made our trip to Mexico our best one yet! She is so friendly and knowledgeable and we are soooo thankful for her help every step along the way!!

Oh, Pam is amazing! I love working with her and will definitely be working with her on our future international travel plans. She gives great advise and is a huge help with making sure we were ready for our trips to Australia/New Zealand (Jan 2020) and Jamaica (Jan 2021). I highly recommend her to anyone!!

Pam has been awesome to work with! She always was there when we had questions even on a weekend! She was honest about reviews on resorts when she has been there or not. She made sure we had all information we needed while traveling in COVID times and found answers when needed! She was upfront and honest about everything. We would definitely be using Pam again with future travels!

I connected with Pam in May 2019 to help plan our trip to Australia & New Zealand in January 2020 after talking to 2 other travel agents. Pam listened and was attentive to what we wanted to do on our trip. She wanted to get to know us and customized our trip for us. She was great through the whole planning process and was only a phone call away when I had any questions up until our departure date. Pam worked through everything for us. It was so great to have the assistance! The airfare, shuttles to and fro anywhere, hotels and the awesome excursions! The itinerary she provided had all the contacts we needed while we were away. Our time in Australia was phenomenal! We got a taste of New Zealand and are definitely thinking of returning. Pam will be our first contact for that return trip and many more! I HIGHLY recommend her to anyone who is planning a trip, especially to the Southern Hemisphere.

Pam went above and beyond to make sure this family vacation was a great experience. Our requirements for travel over the holidays included a handicap accessible room for my parents and a room for our family of four. We wanted a beautiful beach, all-inclusive, kids camp, family friendly place during the busiest travel time of the year at a good price. Pam spent a LOT of time on the phone with us, making sure she listened to every request. She provided valuable advice as well that saved us time and money. In the end, Pam produced a vacation that we would not have been able to replicate on our own, less expensive than my budget required, and at a beautiful resort. My family is grateful for Pam's help, and we look forward to working with her again asap!

Most pleasant and most professional. Great communication and follow up.

We had a fabulous time in Italy! Pam planned a perfectly balanced vacation filled with adventure, relaxation, exploration and fantastic food/wine. We especially loved our time in Capri & Florence- highly recommend working with Pam to visit!

Pam was very responsive and helpful. She planned the perfect honeymoon for us and was very knowledgeable in the areas we were going. Great accommodations!

We found Pam to be a friendly and responsive agent. She guided us through the process of booking an extensive six week South Pacific getaway (Australia, Fiji, and New Zealand) - from our initial questions to booking travel. Pam is informed and covers all the bases, and made some terrific suggestions for us to consider. She’s a pro, and we will not hesitate to use her services again!

Pam was absolutely amazing when helping us with our last minute travel plans! She made everything extremely easy and seamless, so we didn’t have any issues whatsoever.

Pam was wonderful to work with! She was very responsive and helpful whenever we had questions. We will definitely be using her again on our future travels.

Pam gave us options in the parameters I gave her and answered all my questions and was able to find a specific excursion I was looking for when I had difficulty

My experience and my 40 guests that Pam worked was flawless. She kept us informed, communicated, returned phone calls and emails quickly and was very knowledgeable about our flights, the property, services, etc. She helped plan our wedding with 40 guests and didnt miss a beat. I highly recommend Pam. She has traveled to many of the resorts so she has first hand experience and knowledge to help you pick the right spot to vacation that fits what you are looking for.

Pam is an excellent travel agent. Knowledgeable and super helpful!

We have worked with Pam several times. She never disappoints us. Our all inclusive resort was great and no issues due to Covid.

Pam was a delight to work with in our travel plans, giving us many helpful tips and suggestions.

Group booking of 19 people on RCCL

I have been booking with Pam for almost 4 years now. She was referred to me through a friend. Even though I have family in the same business I choose Pam every time!! Pam goes above and beyond each time. She listens, takes notes and knows what we are looking for, sometimes even before we know! I know when booking she takes into consideration all amenities and has done a outstanding job!

Pam did an excellent job in listening to our needs, planning out the itinerary and keeping in frequent contact. She even helped us expedite a passport application since one was expiring soon.

We've used Pam to book all of our big trips since 2011. I travel with an expensive power wheelchair and Pam always know s just how smooth it all needs to work. If stuff happens she knows plan B and is read to help. She is a friend and we could not be in better hands.

Pam was extremely helpful at all stages of our booking process. Even when we had a couple of unforeseen setbacks when communicating with the resort, Pam was always ready with a response and some options of what else we could do. Pam was always quick to respond to any of our calls or emails. We truly felt like she was willing and ready to help us whenever we needed something. We are so happy with her service, we are currently working with her on our next trip! Thank you!

Our experiences with Pam have been positive, professional and patient. Pam planned a trip for our family of four to Jamaica. She worked within our budget and made a plan that would ensure our two adult children enjoyed themselves as much as we did and created a fun family memory. Pam knew the type of hotel transfer to set up for us to maximize our time on the island and at the resort.

Pam also planned a second trip to Jamaica for my daughter and her friends. Again she stayed within their budget and the trip went off with no glitches. They had a fantastic trip.

The patience part comes in when my elderly parents had requested travel information. Pam gave us the requested information in a timely fashion. When they requested different information she happily provided it.

Pam makes travel a vacation instead of work for the traveler. Because Pam listens to what you want, searches for the best offer and gives excellent travel advice we would highly recommend working with Pa

Pam is very responsive and actively listens to what you are looking for with your trip, offers suggestions and plans a great package trip!

Pam was super helpful and so very patient with us in planning our dream trip to Hawaii!

Pam was outstanding and went above and beyond to make a last minute change to our travel plans happen. This included working past 7:00 p.m. on a Friday night! From the moment I reached out to Pam to start making arrangements for our trip she was responsive, detailed and full of information - the entire process was seamless!! She was also very patient with my many questions throughout the process. You can tell that Pam loves what she does and I would not hesitate for a second to refer her to friends and family.

So easy, she completely set us up and gave honest feedback when we were trying to decide what cruise to take! All our questions were answered and everything went off without a hitch!

Pam always picks the best tour for my son and me. This is the third trip she has planned for us.

She was so nice and worked with our budget and answered every question in advance I look forward to working with Pam again on my next trip to Cabo

Love ya

Pam is great to work with because she is sees the whole picture of what we want, and then executes all the details to make that happen. She listens and then offers suggestions of possibilities to make each trip the best it can be. Her knowledge and expertise of the industry save us both time and money. She is working on our next adventure.

Pam has booked trips for us from large group trips for graduations, to special anniversary trips, family vacations and honeymoons! Generally everything has gone great! However when it doesn’t – that is when Pam has been a life saver in helping work though issues and make changes as needed. She also goes the extra mile to help with dinners for special occasions or other excursion recommendations. We wouldn’t book a vacation without calling Pam! Shari and Dave G –Ham Lake MN

we've been using Pam every year for many years now and I highly recommend her to anybody . Her expertise willingness to help and just being a great person is always nice.

Pam is very easy to work with.

Pam was very helpful in plans for our "Best of Britain" tour last year, and quite accommodating in arrangements for a challenging self-tour in Europe this year.

I have worked with Pam to plan several group trips as well as trips with my husband. She is very responsive, organized, and helpful in getting travel plans arranged. I highly recommend her for your travel plans.

She is the only travel agent we will use. Never have any problems , very nice and efficient.

I chose to work with Pam because I wanted someone there to help if something got messed up on our honeymoon. Not only did Pam provide WAY more value than just a safety net, she went above and beyond when one little glitch did happen (that wasn't her fault). Pam was responsive, fun to work with, knowledgeable, and continually interacted like she really cared about us and our experience! This was my first time using a travel agent, and I will never go back to traveling without Pam's help!

Pam has been our travel agent for over 10 years. Would not consider anyone else. Always has great advice and recommendations.

Ms. Pam is excellent!!! All questions were answered and helpful. Did her absolute best in assisting my friends and I with the beautiful trip we took to Cancun!

She is fantastic to work with. Extremely patient and willing to get lots of different pricing and different vacation possibilities. I will definitely use her again! I wish she would have come with my family on vacation!

She has arranged three trips for me. She worked hard to find us the best deal she could and was always responsive when we requested her help.

Pam was the best! This was our first trip on a cruise and she walked us through every facet and detail. There were no surprises and she was always right on top of any of our questions and concerns. She could not have done a better job preparing us for what to expect. It was as if she was with us guiding us through the trip. 5 stars is not a high enough rating for her and her abilities.

Pam has great ideas. She is very prompt with replies, and goes out of her way to make sure your trip reflects what you want to do. Her care continues once your trip is completed; she wraps up loose ends and promptly deals with any issues you may have had on your trip. She is the greatest. She has helped me with many trips-domestic and foreign.

Very knowledgeable and professional with personalized service! She recommended a wonderful cruise provider for Antarctica, along with other services on a journey ranging from the Galapagos Islands to Machu Picchu , Peru to Antarctica. Her follow-through is excellent, and she was very responsive to concerns and questions. I highly recommend Pam Hallberg as a travel agent!

Pam listened closely to my needs and what I was looking for and she picked the perfect tour company for my family. It was a perfect fit and as a result ended up being a perfect vacation. I highly recommend you hire Pam to help plan your next vacation.

Here's another one:
Complex Travel Made Easy with Pam
We had a complicated vacation schedule, many flights and three countries within as many weeks. Pam made planning that trip so easy for me, I didn't worry about a thing. She took care of all the details and reminded me when my deadlines were approaching. She couldn't have made it any easier and worry free.

Pam was right on this. She listened to what I had planned out, where we wanted to visit, the logistics of getting there.She took over what to me was a very frustrating process and booked flights,hotels, car rental, shows, everything and even rearranged a few times when we changed our minds. Like that never happens? She was fun, courteous and we will use Pam next time we travel! thank you Pam! You deserve recognition for the great customer service you provide!

Pam was great with helping plan our trip to Peru. She took the time to explain and show us different tours we could take and made sure that the trip included all the things we wanted to see. She was fabulous to work with, kept us informed as to what each step was as we got closer to our trip, and whenever we had a question she responded immediately. She was AWESOME!!!!!!!!!!!!!!

Pam answered my questions promptly, communicating via email, since I was either in Arizona and/or in Minnesota. Even when I was on the road back to Arizona before departing for Italy.

We were referred to Pamela by a friend about 2 years ago and have used her services for 3 cruise vacations since then, 1 Disney cruise with daughter and grand-kids, 1 Princess Panama Canal cruise this past Christmas 2015 and an upcoming Princess Alaskan cruise in a few weeks. We are very happy with her attentiveness and follow-thru with all of our requests and getting us documents well in advance of each trip.
Bob and Jill Hiatt

Pleasure working with her. Even though we changed our flights she got the job done. Got us three rooms side by side.