Already planning our next trip!
Reviewed By Matt - Minneapolis, Minnesota | Traveled to Italy ~ Europe
This is the way to do Italy!!! She will set everything up ahead of time, speaks fluent Italian, and will watch your kids if you want some free time for dinner or a museum.
Heidi Berbee responded
"It was so amazing to accompany you on your trip of a lifetime; you three are fun and curious which is the best mindset for a traveler. I am so glad you enjoyed it!"
✓ I would recommend this agent to my family and friends.
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Expectations Exceeded for a Large Family Group!
Reviewed By Lesley - Minnesota | Traveled to Dominican Republic ~ Caribbean
Heidi Berbee goes above and beyond for her clients. We had multiple changes in our large group, room upgrades/changes, lost a passport, etc. Heidi was there every single step of the way.
Heidi Berbee responded
"Awww, thanks, Lesley! Things change and things happen when you travel... it is all part of the fun, adventure, and process; It was my pleasure to be of service!"
✓ I would recommend this agent to my family and friends.
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Excellent
Reviewed By Angela - Grand Rapids Minnesota | Traveled to Dominican Republic ~ Caribbean
Heidi was very informative. She went the extra mile to make our trip amazing
Heidi Berbee responded
"Thanks, Angela! It was my pleasure!!"
✓ I would recommend this agent to my family and friends.
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Our Dream Trip to Italy
Reviewed By Dream Italy Trip - Minnetonka, Minnesota | Traveled to Italy ~ Europe
Heidi is knowledgeable, thorough, professional and her love of Italy flows through her interaction with us. We could not have had our Dream Trip without her!
Heidi Berbee responded
"So honored to be a part of it!"
✓ I would recommend this agent to my family and friends.
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Best decision we could have made
Reviewed By Bill - Chanhassen | Traveled to Italy ~ Europe
We met Heidi at a "planning a trip to Italy" community ed class she put on. We eventually asked her to help us handle our entire itinerary, which ended up being the best decision we could have made. Heidi sat down with us for well over an hour, just to learn more about our preferences, and how she could best meet our needs. Her service exceeded our expectations, and we're pretty picky! We've already recommended Heidi to several friends, and would use her services again.
Heidi Berbee responded
"Thanks so much, Bill! It is always so fun to work with people who know what they want and are also open to new options. Thank you also for the referrals; I look forward to working with you again in the future should opportunity arise."
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Ireland is fabulous
Reviewed By B - Minnetonka minnesota | Traveled to Galway ~ Ireland ~ Europe
Totally took all our expectations of travel to the highest level of care.
Heidi Berbee responded
"I love what I do; thank you for the kind words!
"
✓ I would recommend this agent to my family and friends.
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25 day Europe Extravaganza 2025
Reviewed By Lesley W - Jordan, MN | Traveled to Europe
We had been dreaming of our trip to Europe for many years. Heidi Berbee, owner of Laureate Travel planned with meticulous detail, the most amazing trip. It exceeded our expectations in every single way.
Heidi listened to our ideas and added in her many years of experience traveling to make sure we experienced everything that mattered as well as gave us a schedule that included time for us to explore on our own, rest and recharge.
We want to acknowledge that the tour guides Heidi chose for us were personal friends/colleagues of hers that live and work in the countries we visited: France, Italy, Austria and Germany. Those tours were just personal and an in depth interactive experience of the foods, cultures, history and geography of the many places we visited.
It was clear to us that Heidi was invested in this trip and our expectations were blown out of the water. We cannot wait to plan the next adventure and wouldn't trust anyone else to do this FIVE STAR service!
Thank you Heidi!
✓ I would recommend this agent to my family and friends.
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Two trips of our lifetime
Reviewed By Jackie O - Minnetonka, MN | Traveled to Italy | Europe
We were fortunate enough to have Heidi plan two wonderful european trips for us. The first was to Italy and most recently to France & Spain. From the first planning meeting to the final trip details, Heidi was in frequent communication with suggestions and options for hotel stays and tours. Whenever hiccups occured, she swiftly and successfully made corrections. When flight changes were made by the airline, she was able to make arrangements that seriously helped us with a very short layover on our final leg home! The tour companies she partners with are excellent. She made the cost of our trips affordable while still having a high quality experience.
✓ I would recommend this agent to my family and friends.
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Wonderful Italian Adventure
Reviewed By GelatoEveryDay - Rome, Florence, Cinque Terra, Tuscany Region | Traveled to Italy | Europe
Heidi did an amazing job at matching our typical travel interests with an outstanding program for 11 days in Italy. The hotels, private transportation, tours and in-country support and suggestions all matched - and exceeded - our expectations for a first-ever/much anticipated anniversary trip to Italy. Heidi's focus on the details and exceptional information made everything easy and enjoyable, especially for someone who travels internationally for work. Thank you Heidi for such a memorable trip!
✓ I would recommend this agent to my family and friends.
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Wonderful Trip to Italy!
Reviewed By Miss0033 - Chanhassen, MN | Traveled to Italy | Europe
Heidi was great to work with. She meet with us to discuss what we were looking for in our trip, our travel style, and things we wanted to do. She offered suggestions and advice, handled all our bookings, and answered questions. She even thought of and planned for several things we hadn't considered ahead of time. Heidi was the "easy button" for our trip and helped make everything come together. I wouldn't hesitate to recommend her to anyone in planning a trip to Italy.
✓ I would recommend this agent to my family and friends.
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Perfect trip
Reviewed By GH - Valley Springs, SD | Traveled to Italy | Europe
Heidi was supper easy to work with and everything she helped set up went off without a hitch. We made a few changes to the original plan based on what we were a little more interested in and that was easy and smooth. Not sure but she may have even arranged for almost completely perfect weather:)
✓ I would recommend this agent to my family and friends.
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The best honeymoon!
Reviewed By Kaliyan - Burnsville, MN | Traveled to Croatia | Europe
We had an amazing experience working with Heidi for our honeymoon trip to Croatia! From the very start, she made the planning process effortless and enjoyable. Everything ran smoothly from booking to the actual travel. All of our tours went perfectly, and having every transfer and an itinerary organized ahead of time gave us such peace of mind and allowed us to not think too hard after planning a wedding!
Even when we decided to switch it up and spend our final few days in London, Heidi was incredibly accommodating and helpful. She quickly adjusted our itinerary, found us flights and transportation, and offered assistance with excursions there too.
We got to see all the highlights of Croatia thanks to her thoughtful planning and research. Every tour was worthwhile, and we came home with beautiful memories and photos from every stop. Not a single excursion disappointed us. We couldn’t have asked for a better experience and would absolutely recommend working with Heidi for any future travel!
✓ I would recommend this agent to my family and friends.
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Attending a wedding in Sicily
Reviewed By SHarr - Minnetonka, MN | Traveled to Palermo, Sicily | Italy | Europe
We had an absolutely wonderful time. The itinerary was perfect. We are still recovering from the 1,600 steps down after the beautiful Path of the gods hike. :-) The only thing we would have added was one more day in Rome to tour St. Peters. Next time! Thank you for your patience with us. The digital my trip app was a great tool to have. We will continue to promote your services to anyone who has Italy on their mind.
✓ I would recommend this agent to my family and friends.
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Attending a wedding in Lake Como area
Reviewed By JG - North Mankato, MN | Traveled to Como | Italy | Europe
I want to thank you for organizing all of this and making the trip pretty seamless. We really appreciated the prior reservation of the transfers from and to the airport, hotel and Airbnb. This saved us a huge hassle trying to find a taxi or private transfer or gamble on the bus service. Others in the group had to figure it out and especially in the Como area it was a lot of trouble and hours waiting and riding for the buses. All the drivers were very punctual and pleasant.
✓ I would recommend this agent to my family and friends.
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Suddenly, Palermo!
Reviewed By Italyorbust747 - Minneapolis, MN | Traveled to Sicily | Italy | Europe
This was my second time using Heidi, I had a very positive experience with the trip she planned for me in Northern Italy. This trip popped up with very little notice and I was a bit nervous as I would be traveling alone for a few days in Palermo. Heidi secured me a lovely hotel in a safe part of town and scheduled both an architectural walking tour, a street food tour and a private driver to the airport- all within my budget. It was an amazing trip! I appreciated having both paper and digital copies of my itinerary as I wasn't sure about the WiFi in Sicily. I wouldn't hesitate to use Heidi again in the future.
✓ I would recommend this agent to my family and friends.
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A Amazing, Very memorable time!
Reviewed By Rob 08 - Minneapolis, MN | Traveled to Athens | Greece | Europe
To start, this was a second vacation package Heidi put together for us, it could not have been any more AMAZING! From start to finish. We mentioned what our interests were, Heidi hit every detail and exposed things you normally wouldn't think of. A true planner, above and beyond. Fantastic. Heidi defiantly is the one to see you have the BEST experience in your travels!! Traveled, Greece and France.
✓ I would recommend this agent to my family and friends.
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Turkey trip
Reviewed By Lakram - MN | Traveled to Istanbul | Turkey | Middle East
Heidi did an excellent job helping us plan a trip that made everyone in our family happy. Her recommendations were excellent and I would use her to plan a trip again!!
✓ I would recommend this agent to my family and friends.
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Wonderful family trip to Italy!
Reviewed By adlawrence5 - Buffalo, MN | Traveled to Italy | Europe
Heidi planned a 2 week trip to Italy for our family of 5. She met with us, asked questions and really listened. She found tours and activities that matched up so well withour hopes and dreams. She responded thoroughly and in a timely manner to all of our questions in the planning process and even during the trip. She provided us with a very detailed itinerary with thorough directions and local contacts for every activity. She sent so many travel tips and helpful tidbits for everything from tipping to navigating train stations. She truly cares and wanted this to be a wonderful adventure for our family, and it absolutely was! We highly recommend working with Heidi!
Heidi Berbee responded
"Thank you---I love what I do and am so pleased that you had a memorable time!"
✓ I would recommend this agent to my family and friends.
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Amazing Italy Trip!
Reviewed By Family Of Five - Woodbury, MN | Traveled to Italy | Europe
Heidi worked with us to design the perfect 11-day trip to Italy. She really listened to us and our kids, and in the end put together an experience that was tuned for us!
The logistics and details were on-point, which made it easy for us. Transfers from city to city were reliable and comfortable. The hotels were all excellent. The excursions and experiences were all curated with us in mind, and the partners she works with were all top-notch!
Communication during the trip was timely and consistent, so that any changes were clear and stress-free.
Thanks to Heidi’s planning, we had an amazing trip through Italy — Tuscany to Rome to Sorrento — and were able to focus on just being together and enjoying some unforgettable experiences!
✓ I would recommend this agent to my family and friends.
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???? Italy…filled our Hearts ?? and Memories! Many
Reviewed By KnobFam - Bloomington, Minnesota | Traveled to Italy | Europe
Heidi planned the trip of a lifetime for our family—and did it all on a tight timeline, exceeding our budget expectations, and with incredible attention to our needs and the trip details. She truly listened to what we hoped for and delivered an experience that exceeded every expectation.
In Venice, we fell in love with the city during our walking food tour with Claudia, who treated us like longtime friends and customized tastings based on our preferences. Heidi encouraged us to try the Vaporetto water bus—so easy and fun! The water busses opened up ALL the islands of Venice to us, for even more family adventures.
Her detailed tips on customs, travel etiquette, and insider knowledge helped us feel like confident travelers from day one.
In Bologna, she designed a countryside tour that perfectly matched our family’s interests: farms, food, and Ferraris—a hit with everyone!
Ahhh…Rome!! Heidi created experiences that made one of the world’s busiest cities feel like home. Our guides—Mar
Heidi Berbee responded
"Thank you so much---I LOVE what I do!"
✓ I would recommend this agent to my family and friends.
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Unforgettable trip to Italy!
Reviewed By jackiemeisel - Minnetonka, MN | Traveled to Italy | Europe
Heidi helped us plan an unforgettable trip to Italy! We're so thankful for her advice and expertise. We were able to relax and recharge knowing all the details were taken care of. Her thoughtful approach to communication and planning made traveling a breeze. Her guidance was invaluable every step of the way, from the initial planning phase to in-country support. Heidi helped us navigate a train strike during our trip. Her quick, real-time support made it easy to find another way and not worry too much. I highly recommend Heidi and Laureate Travel!
Heidi Berbee responded
"Thank you so much; so pleased you had a great trip!"
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime
Reviewed By Betty - Saint Paul | Traveled to Tuscany | Italy | Europe
Heidi planned an amazing trip for our family. Everyday my kids would say "I think this was our best day..."until the next day and they said it again. Heidi handles all the details, everything from beginning to end. We all felt that we had an amazing experience. We will never forget this trip.
✓ I would recommend this agent to my family and friends.
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Great communicator throughout the process
Reviewed By Travel2025 - Woodbury, MN | Traveled to Athens | Greece | Europe
Heidi was very helpful with providing some suggestions to help us narrow down what we wanted to see in Greece. She picked great places for us to stay at, stayed within our budget (we forgot to figure in tips and other incidentals, so that was on us), and kept us informed of any communications she received from the hotels. She provided us with a very detailed itinerary, which was most helpful!
✓ I would recommend this agent to my family and friends.
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Crusin together
Reviewed By Dont understand - Houston | Traveled to Alaska | USA
Heidi did a great job booking 7 cruises to Alaska. We all ate at the same time and 5 of us had rooms close to each other. All first time cruisers to Alaska and it was a great experience.
✓ I would recommend this agent to my family and friends.
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Cruise of a Lifetime
Reviewed By Dakota Fan - Bismarck North Dakota | Traveled to Alaska | USA
Fantastic. We told travel agent what we wanted out of our trip and she went above and beyond our expectations.
she was always available for answers to our questions, Even though we just got home, we are already to book another trip with Heidi because we had such a wonderful experienc.
✓ I would recommend this agent to my family and friends.
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Sister Trip
Reviewed By Ladyslipper - Chaska, MN | Traveled to Italy | Europe
Heidi helped us plan a fantastic trip to three cities cities in 8 days. She had great tips and excellent hotel selection. The tour guides and drivers she coordinated were wonderful. It was great to have an Italian contact for questions or concerns. The trip was enriching and relaxing. Thanks so much!
✓ I would recommend this agent to my family and friends.
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Our unforgettable journey to Italy
Reviewed By Deb and Rick in Italy - Minneapolis MN | Traveled to Rome | Italy | Europe
We had an unforgettable journey to Italy, all because of Heidi Berbee!
Every detail she planned on our behalf was flawless, including the detailed itinerary, the wonderful hotels and the luxury transfers!
The personal tours, led by friendly, knowledgeable guides, were amazing!
Her partners in Italy provided invaluable customer service in local time.
We thought of Heidi often while on our trip and couldn’t wait to thank her and tell others about our amazing experience, all for a reasonable fee.
We hope to be able to use her services again.
✓ I would recommend this agent to my family and friends.
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Sloths, Monkeys, Frogs
Reviewed By Phirun - Burnsville, Mn | Traveled to Costa Rica | Central America
We were able to see sloths, monkeys, cortis, frogs, waterfalls , dolphins, colorful fish, and many iguanas! Love our experiences! Heidi listened to what we wanted to see and experience and she delivered!
Heidi Berbee responded
"So glad you enjoyed all the nature Costa Rica had to offer!"
✓ I would recommend this agent to my family and friends.
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Great Family Trip
Reviewed By Ted - Minneapolis, Mn | Traveled to Italy ~ Europe
Heidi was very helpful at all stages of the planning and execution of my trip. I had a difficult itinerary and would not have been able to do it without her help!
Heidi Berbee responded
"So glad you enjoyed it, Ted!"
✓ I would recommend this agent to my family and friends.
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Perfect trip to Greece
Reviewed By Beth - Saint Paul, MN. | Traveled to Greece ~ Europe
Working with Heidi was awesome. Having never used a travel agent we were not sure what to expect. After meeting with Heidi and discussing what kinds of things we enjoy doing while traveling she planned the perfect balance of activities and downtime. Everything was taken care of for us, making it worry free. It was great having ground transfers taken care of. Our accommodations were fantastic. We loved our hotels in each location. We will definitely use Heidi again and will happily refer others to her.
Heidi Berbee responded
"Beth--thanks so much. I am so glad that Joan connected us!"
✓ I would recommend this agent to my family and friends.
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Awesome bucket list
Reviewed By RainGod - Burnsville, MN | Traveled to Italy ~ Europe
Heidi was very helpful, respectful, responsive, and timely. She receptive in our needs.
✓ I would recommend this agent to my family and friends.
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Perfect Italy Vacation!
Reviewed By Chris and Michele - Plymouth, MN | Traveled to Italy ~ Europe
It was an awesome experience. Heidi provided great options for our consideration- we didn’t change anything and the trip was perfect.
Heidi Berbee responded
"Thanks so much--It was such a pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
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Dream trip to Paris
Reviewed By George - Woodbury, MN | Traveled to Paris ~ France ~ Europe
Heidi designed our dream trip to Paris down to every detail. Her recommendations on the hotel, tours and other activities were absolutely perfect. Beyond the actual planning, Heidi is engaging, pleasant and communicative at every step along the way. She also follows up to make sure everything goes smoothly. If you're planning that trip you've always wanted to take and know that you want everything to be perfect, give Heidi a call. You won't be disappointed!
Heidi Berbee responded
"Aw! Thanks----it was such a joy to work with you!!"
✓ I would recommend this agent to my family and friends.
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Stress-free fun in Italy!
Reviewed By Happy Wanderer - Minneapolis, MN | Traveled to Cinque Terre ~ Italy ~ Europe
Heidi was so easy to work with! She asked good questions and listened to understand our travel needs; putting together a plan that reflected our interests and worked with our budget. We had Heidi make our travel reservations and purchase our train tickets ahead of time to make for a seamless trip between several towns in Italy. The private transfers were especially helpful, saving us time and making for a stress free trip. I also appreciated having a contact in Italy that was available to help if anything came up during our travels. Excellent customer service!
Heidi Berbee responded
"It has been my utmost pleasure!"
✓ I would recommend this agent to my family and friends.
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We had a wonderful time in Italy!
Reviewed By KD - Eagan, MN | Traveled to Italy ~ Europe
Every detail executed perfectly! We were able to enjoy all that Italy has to offer without concern about how to get to from one venue to the next. The tours and activities were high quality and we appreciated the intimacy of small groups to really enhance the experience.
Heidi Berbee responded
"So glad that you enjoyed a family memory making trip!"
✓ I would recommend this agent to my family and friends.
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Best Agent to Plan a Trip to Europe!
Reviewed By Holly - Sioux Falls, SD | Traveled to Europe
Heidi planned the best honeymoon we could have asked for! When it came to Italy, her knowledge is unbeatable. We also traveled to Slovenia, even though this country was new for Heidi, she exceeded our expectations and was able to find amazing day trips for us and one of the best hotels we have ever stayed in.
Heidi Berbee responded
"I am beyond pleased you had such a great time---what a great way to start married life!"
✓ I would recommend this agent to my family and friends.
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An Amazing Adventure
Reviewed By ND - Minneapolis, MN | Traveled to Rome ~ Italy ~ Europe
Thank you for the wonderful selection of gelato. It will definitely bring back fond memories of our trip. An amazing adventure. Your travel planning and coordination was ??????????!
✓ I would recommend this agent to my family and friends.
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We checked all the boxes!
Reviewed By JMcN - Chanhassen, MN | Traveled to Rome ~ Italy ~ Europe
Thank you so much for all of your help again with planning the amazing trip we had. Everything was so smooth! Just so many great memories---We checked all the boxes!
Heidi Berbee responded
"Wonderful! Thank you for selecting me to help with this great trip!"
✓ I would recommend this agent to my family and friends.
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Well done...
Reviewed By SG - Rosemount, MN | Traveled to Mexico ~ Mexico
Heidi was outstanding to work with and made everything extremely easy. The accommodations were fabulous and will definitely be using Heidi when booking our next trip.
Heidi Berbee responded
"Looking forward to it!"
✓ I would recommend this agent to my family and friends.
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FIRST TRIP TO ITALY
Reviewed By RLRS - Minneapolis, MN | Traveled to Italy ~ Europe
We're big fans of travel agents, so for our first trip to Italy, we were very glad to find Heidi, and meet with her personally. She listened to all of our vague ideas and helped us craft a great trip. She answered all of our pesky questions, before, during, and after, and when one unexpected glitch cropped up in Italy, she was right on top of it. She recommended some must-sees, like the Colosseum, but also left free time for our own discoveries, which might have been the most fun of all. A month later, we're still talking about our vacation. Thank you, Heidi!
Heidi Berbee responded
"Can't wait for your next adventure!"
✓ I would recommend this agent to my family and friends.
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The travel business is Heidi's calling
Reviewed By Rjohnson - Minneapolis, MN | Traveled to Italy ~ Europe
You did an amazing trip planning agenda! Not enough can be said on your putting this trip together for us. First you agreed to handle it when other travel agents had no time. Every tour was superb. (my favorite was the Vespa tour, the guides were Fantastic, their humor, very personal and their knowledge.) All tour guides were Impressively great. The food, the food, the food!! Extremely delicious. I couldn't find one thing to mention that was not excellent of the whole trip.
Heidi Berbee responded
"You were a joy to work with; so glad you had fun!"
✓ I would recommend this agent to my family and friends.
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Wonderful Way to Make Friends-Vacation!!
Reviewed By Bobbi - West Bend, Wisconsin | Traveled to Turkey ~ Middle East
Going out of the country, especially for the first time...you have many questions. Heidi answered in a timely way. She often shared her experiences and helped to make the trip so real. Heidi had our backs with needed paperwork or letting us know when we could apply for needed paperwork such as Visas or upgrading flight seats. I felt she was always there if we needed anything.
Heidi Berbee responded
"Thanks for the kind words, Bobbi--I am so glad I could help make it an amazing trip! "
✓ I would recommend this agent to my family and friends.
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We had an amazing trip!!
Reviewed By KZwach - Minnetonka, MN | Traveled to Italy ~ Europe
Heidi did a fabulous job helping organize our family trip to Italy!! Everything happened as planned!! Our family of 11 had a wonderful trip!! So fantastic! Thank you, Heidi, for taking care of everything for us.
Heidi Berbee responded
"Such a pleasure to be working with your crew!"
✓ I would recommend this agent to my family and friends.
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Seamless!
Reviewed By SK - Chanhassen, MN | Traveled to Italy ~ Europe
Heidi made this trip so seamless and full of adventure! She was super easy to work with and communication was fantastic. Every night we started to ask one another "What was your favorite?" we would start with one highlight then start rattling off every event from everyday. It truly was a perfect vacation! We will be working with her again on our next adventure to Italy!”
Heidi Berbee responded
"Thank you so much!"
✓ I would recommend this agent to my family and friends.
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Europe 2023
Reviewed By Katokris - Chanhassen, Mn | Traveled to Europe
Heidi was very helpful every step of the way and easy to communicate with even from Europe - we had a fabulous experience
Heidi Berbee responded
"So happy to hear this---Thanks!!"
✓ I would recommend this agent to my family and friends.
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Dream come true!
Reviewed By Filatrice - Mendota Heights, Minnesota | Traveled to Italy ~ Europe
Wonderful. arranged my travel needs without a hitch; so calming to my nerves as I have not traveled for years; very timely communications; answered all my questions, felt well informed per cultural differences; even helped me with smartphone travel use. The best!
Heidi Berbee responded
"Thank so much. The stories you shared were so touching; I am glad you had the opportunity to experience your ancestral home!"
✓ I would recommend this agent to my family and friends.
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Multigenerational Greek trip
Reviewed By Joan - Edina, MN | Traveled to Greece ~ Europe
She was very easy to work with. Quick responses to our questions. Made accommodations based on different ages/interests/abilities
Heidi Berbee responded
"Thank you so much!"
✓ I would recommend this agent to my family and friends.
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Italy and back!
Reviewed By Kim - Buffalo, MN | Traveled to Italy ~ Europe
Heidi was knowledgeable, friendly and there whenever you had questions. She’s patient and responsive to all your needs questions or concerns. She provided great recommendations and set us up with reliable tours and services. Heidi made us feel comfortable and relaxed! She even sent helpful reminders along the way. She was awesome to work with from start to finish!
Heidi Berbee responded
"Thank you; I love what I do!"
✓ I would recommend this agent to my family and friends.
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Helped us plan the perfect trip to Paris and Rome!
Reviewed By Jami - Apple Valley, MN | Traveled to Paris ~ France ~ Europe
Heid was really helpful in planning my daughter's and my trip to Paris and Rome. She helped us determine the best options for what we wanted to do and worked within our budget making helpful recommendations based on her deep experience with both cities. She was also amazing at helping us with questions during the trip and gave prompt and helpful information to make our trip seamless. I highly recommend her services!
Heidi Berbee responded
"Jami,
It was my absolutely pleasure!"
✓ I would recommend this agent to my family and friends.
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Grateful to work with Heidi
Reviewed By Carol & Milt - Victoria, British Columbia, Canada | Traveled to Italy ~ Europe
Heidi has been just delightful to work with on planning our trip to Italy! She was extremely responsive to our initial inquiry and to all of our follow up questions. She guided us step-by-step professionally and made us feel comfortable that we were in the best hands possible.
We had to cancel our trip at the very last minute (due an injury requiring surgery), and without Heidi's diligence and genuine concern, navigating the situation would have been overwhelming. I believe she was as disappointed as we were that we had to cancel. We cannot overestimate the value of her guidance throughout the process.
We wholeheartedly endorse Heidi Berbee and her travel expertise.
Heidi Berbee responded
"Thank you! I WAS super bummed you couldn't go; we had such a wonderful trip planned for you. Now we just know exactly what to do next time!"
✓ I would recommend this agent to my family and friends.
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Amazing Italian Adventure…again :-)!
Reviewed By Jess & Ryan - Chanhassen, MN | Traveled to Italy ~ Europe
Heidi planned our first trip to Italy. She did such an amazing job, we enlisted her services again for our 20th anniversary. Once again, she out did herself. The most amazing accommodations, food recommendations, and site-seeing experiences made the trip beyond memorable. Heidi is so detail oriented, all we had to think about was how much fun we were having on our trip! I tell everyone thinking about traveling to contact Heidi if they want the trip of their lives! She’s the BEST.
Heidi Berbee responded
"Thanks for the kind words; it was my pleasure for sure!!"
✓ I would recommend this agent to my family and friends.
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Unforgetable trip to Italy!!
Reviewed By Elizabeth - Houston, Texas | Traveled to Italy ~ Europe
Heidi,
I cannot say Thank You enough for our wonderful and amazing trip to Italy!!! Everything was planned and arranged for us. All we did was show up. We thoroughly enjoyed every guided tour you arranged for us. You not only showed us Italy we experienced it. Italy will always be in our hearts.
Heidi Berbee responded
"It was my pleasure---so glad you enjoyed it all!"
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime
Reviewed By Sandy - Bismarck, North Dakota | Traveled to Italy ~ Europe
This was a trip of a lifetime. First International trip and everything was wonderful. Loved that everything was so well organized and on schedule, Didn’t have to worry about anything. Heidi is an excellent travel agent she is very caring and always checking to make sure you have a memorable trip.
Heidi Berbee responded
"Thank, Sandy! It was such a pleasure to accompany you on this trip!!"
✓ I would recommend this agent to my family and friends.
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Loved it!!
Reviewed By KG - Edina, MN | Traveled to Florence ~ Italy ~ Europe
This was my second trip that Heidi planned for me. She excels at thinking of every detail needed to plan a trip. She helped us with transportation from each point… It made it so simple. Really liked having the private car with a guy waiting for us with our names on it. Sounds extravagant but it’s so nice when you’ve been traveling for so many hours to have that next up figured out. We stayed at a castle, a beautiful on the river hotel in Florence and a fantastic Airbnb. Heidi doesn’t require that we stayed in a hotel. She is on the details and extremely knowledgeable! I would recommend her to any friend going to Italy. My other trip was a Greek cruise.
Heidi Berbee responded
"Thanks, Karen! It has been such a pleasure to work with you and I look forward to more in the future!!"
✓ I would recommend this agent to my family and friends.
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Good trip
Reviewed By Sue - Minneapolis MN | Traveled to Italy ~ Europe
Did not like the tour company for the tours we went on to Siena & San Giamenci and Cinque de Terre
Heidi Berbee responded
"This is great feedback, Sue, thank you. I'll reach out to you to get specifics so that I can adjust for future trips. Glad you had a good trip!!"
✓ I would recommend this agent to my family and friends.
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In a flash would do it all over again
Reviewed By B - Minnetonka , minnesota | Traveled to Florence ~ Italy ~ Europe
She listened to our wants and desires and made them all happens .
Heidi Berbee responded
"This makes my traveler heart so happy!"
✓ I would recommend this agent to my family and friends.
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A fantastic family trip!
Reviewed By The McNaney's - Chanhassen, MN | Traveled to Italy ~ Europe
Heidi really knows Italy! She listened to our likes and dislikes and provided a perfect itinerary for our family! Excellent balance of cities, activities and lodging. We will definitely go back to Italy!
Heidi Berbee responded
"Can't wait to show you new places!"
✓ I would recommend this agent to my family and friends.
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