Best honeymoon we could have imagined!
Reviewed By Taylor - Grand Rapids, MI | Traveled to Denver ~ Colorado ~ USA
Heather made everything SO smooth and easy in the midst of a lot of covid-wedding chaos. We were so thankful for the insight of things to do.
✓ I would recommend this agent to my family and friends.
6 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Niagra Falls and Whale watching.
Reviewed By Bill and Kathi B - Holland, Michigan | Traveled to Montreal ~ Quebec ~ Canada
Very positive. She was proactive, shared many ideas for our trip, and communicated very well. Heather was upbeat and easy to work with . She took a lot of the stress out of our planning. We feel she went above and beyond. She also brought activities for our granddaughter who travelled with us.
Heather Houtman responded
"I enjoyed helping you plan your Canadian Train trip.
Thank you!"
✓ I would recommend this agent to my family and friends.
10 of 17 people found this review helpful. Was this review helpful to you?YES|NO
Awesome family trip to the Dominican Republic
Reviewed By jeffrey - Mount Horeb, Wisconsin | Traveled to Dominican Republic ~ Caribbean
Heather did an amazing job of helping us with our vacation to the Dominican Republic. She walked us through all of our options (where to stay, plane tickets, excursions, etc) and helped with with everything. She was always available and responded quickly to our questions with the right amount of information (not so much you were overwhelmed). We will definitely use her again for our next vacation. Contact her, you won't be disappointed!
Heather Houtman responded
"Thank you for "traveling" with Winsome Travel Design. We look forward to working with you again in the near future."
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Honeymoon
Reviewed By Anna - Houston, TX | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Heather was wonderful to work with! We had an idea of the kind of resort we wanted and the general area, and she was able to give us several options within our budget. She even navigated several challenges with airlines changing flight times, and resorts closing. We wound up getting upgraded to a wonderful resort and did not have to stress about the details at all, which was a major perk leading up to the wedding!
Heather Houtman responded
"It was wonderful working with you on your Honeymoon! I am so glad that we were able to work through all of the challenges that the airline threw our way.
Congrats on becoming Mr and Mrs. "
✓ I would recommend this agent to my family and friends.
6 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Great getaway
Reviewed By Michele - Jenison | Traveled to Florida ~ USA
Heather is awesome!
Heather Houtman responded
"Thank you for planning your vacations with Winsome Travel Design, we look forward to working with you again."
✓ I would recommend this agent to my family and friends.
9 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Greatest vacation ever
Reviewed By Sara - Holland, Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very friendly and informative. We haven’t traveled in years and Heather helped us with every step.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The Best Graduation Trip For My Son
Reviewed By Nikadee - Grand Haven, Michigan | Traveled to Costa Rica ~ Central America
Heather was knowledgeable in providing information while booking our trip and prompt in responding to any questions I had while booking our trip and also during our trip. She listened to the type of trip we wanted and came up with the perfect vacation package, including booking our excursions. I also loved the app that she provided me to have on my phone logging our entire trip as well as a folder with hard copies of everything we needed to have, as a visual.
Heather Houtman responded
"We appreciate you "traveling" with Winsome Travel Design! We loved the fantastic itinerary that you and your son had for Costa Rica, it was full of adventure and time to reconnect.
Thank you!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
BEST HONEYMOON WE COULD IMAGINE
Reviewed By Madeline and Dave - Holland, MI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was amazing. She gave us a multitude of choices for our honeymoon, and gave us details about each one. She was available, accommodating, and thorough!
Heather Houtman responded
"We would like to thank you for traveling with Winsome Travel Design!"
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
California Love
Reviewed By SnyFam - Holland, Mi | Traveled to California ~ USA
Heather was prompt in helping us choose hotels and flights for our trip to Cali for spring break. She gave a us a variety of hotels in a couple price points and locations for both San Diego and LA area. She helped us secure a rental car for the week.
Heather Houtman responded
"We would like to thank you for traveling with Winsome Travel Design!"
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Awesome family spring break!
Reviewed By Family adventurers - Holland, michigan | Traveled to Los Cabos ~ Baja California Sur ~ Mexico
Heather was very helpful right from the start. She helped us find the perfect resort for our family, made travel plans and provided help in arranging activities for our family to enjoy. She even checked in on us during the trip to make sure we were having a great time.
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Totally Worth It
Reviewed By Diablo - Holland | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Heather is amazing, Our vacation to Cabo was beyond perfect. From getting to the shuttle to take us to our resort, to the resort itself was outstanding. Will definitely be a repeat customer at Winsome Travel
Heather Houtman responded
"Thank you for traveling with Winsome Travel Design, we know that you have choices in who you choose to travel with and we appreciate your business."
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
One of the greatest experiences of our lives
Reviewed By Gomez Family - Holland, Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
It was wonderful to work with Heather! All the information given was very thorough. We had no surprises and the trip went very smoothly.
✓ I would recommend this agent to my family and friends.
4 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Just what we needed
Reviewed By Shannon - West Olive , MI | Traveled to Islamorada ~ Florida ~ USA
Heather was super patient with our questions and changing of dates. She helped us to find the better option for our stay. When we had questions about the resort and she didn't have the answer she called them to get the answer.
✓ I would recommend this agent to my family and friends.
10 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Vitamin D does the body good!!
Reviewed By tlsa4717 - Holland, MI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Heather was amazing - she was able to get us a very last minute reservation so we could vacation with friends. She arranged all of the details on Thursday for a Saturday departure. She continued to work on getting us seats on the direct charter flight, and was successful at this without us even asking her to do this. She arranged a private transfer to the resort for the 4 of us, checked in to make sure that everything was up to our expectations, and kept in contact all week. Will definitely use Heather again for travel arrangements when the need arises! The resort was amazing, would not hesitate to make a return trip there in the future was well.
Heather Houtman responded
"Thank you for your business, we are very appreciative!"
✓ I would recommend this agent to my family and friends.
5 of 9 people found this review helpful. Was this review helpful to you?YES|NO
She is amazing! No work for me!
Reviewed By Jenn - New Braunfels, Texas | Traveled to Michigan ~ USA
Heather is always quick to respond and help. She goes the extra mile....whether it's just a quick trip or a long awaited dreamy vacation.
Heather Houtman responded
"Thank you for your business and continued support! It is always a pleasure working with you"
✓ I would recommend this agent to my family and friends.
12 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Happy Honeymooners
Reviewed By Heather Houtman - Michigan | Traveled to Hanapepe, Kauai | Hawaii | USA
It was fantastic start to finish. Everything was taken care of. We would highly recommend Heather as a travel agent. She is the best.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Beautiful Honeymoon
Reviewed By Michaela VanDyke - Grand Haven, MI | Traveled to Punta Cana | Dominican Republic | Caribbean
Heather designed a wonderful honeymoon for us! We got a nicer room and resort than we thought was possible with our budget. She answered my many questions very quickly, she checked in while on our trip, and she quickly helped with any minor hiccups. We will definitely work with Heather for our next vacation!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful multi generational experience
Reviewed By Trip coordinator - Parchment MI | Traveled to Punta Cana | Dominican Republic | Caribbean
Heather worked travel arrangements for 4 groups from 3 cities. The place was the best all inclusive anyone had stayed in. Lots of food options and excursions if you wanted them. Thank you Heather
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A very good trip!
Reviewed By careyk - Holland, Michigan 49424 | Traveled to Poland | Europe
Our flights to/from Poland went well and the Poznan Airport Hotel was an inexpensive 5-star place with the best ever free breakfast buffet. It was less than 2 blocks from the airport exit. Using the room phone once cost us $60 - no other "surprises"!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Spring Break Trip
Reviewed By SB2025 - Hudsonville, MI | Traveled to Dominican Republic | Caribbean
Heather was wonderful to work with, and we had a great trip. Her communication was very good, and we appreciated the work she did for our family. She did a great job learning what we were looking for in a vacation and matching that with an experience. Would definitely work with her again.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trip!!!
Reviewed By SM - Tennessee | Traveled to Jamaica | Caribbean
Amazing time ! Everything went as planned. Airline service was lacking, disappointing and frustrating.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
She's the BEST!
Reviewed By DRismysecondhome - Holland, Michigan | Traveled to Punta Cana | Dominican Republic | Caribbean
We have worked with Heather for our last 5 international vacations. She is professional, has a great attention to detail, and always checks in to make sure that things are as we expect them to be. Aside from being a great travel agent, she is an all around great person. Highly recommend her!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Bali and Lombok, Indonesia 2025
Reviewed By Angie&Jared 2025 - Pentwater, Michigan | Traveled to Bali | Indonesia | East and Southeast Asia
I am very happy I reached out to Heather. My husband and I thought Bali would be a great adventure to add to our travel list. It was quite the experience. The islands of Bali and Lombok are beautiful! Truly amazing. However, they are (Bali especially) VERY crowded. VERY busy. My phrase I use to describe them is, "overpopulated and underdeveloped." Lombok was much less busy. We were able to rent a car and go explore on our own more. We LOVED the quietness of Lombok. The mountains were beautiful and easy to explore by car. Waterfalls were amazing and uncrowned. Snorkeling was impressive (keep in mind the pollution problem Indonesia has though), reef fish of all kinds, we saw a sea turtle and a lion fish, and many other colorful types.
Without Heather's advice in planning our stays, transfers and guides, we would have been in trouble. She lined everything up for us and it was great. If you are looking for your first trip to Bali, I highly recommend reaching out to her for advice.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Definitely the Best trip we’ve had!!
Reviewed By Winsome - Grand Haven MI | Traveled to Punta Cana | Dominican Republic | Caribbean
Excellent time and experience from start to finish!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime!
Reviewed By Kathy - Holland, MI | Traveled to Greece ~ Europe
Heather was very kind and patient with us as this was our first trip out of the country. She put together a fantastic trip for us.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Her attention to details were great
Reviewed By Taunami - Wisconsin | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Travel was well planned out
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
El Royale Casitas in Riviera Maya was wonderful
Reviewed By Ken - South Haven Michigan | Traveled to Mexico
Working with Heather was great. Everything went completely as planned.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another great trip!
Reviewed By Jen H - Wisconsin | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather always has all details set and provides follow up emails as you get closer to your travel dates to ensure you have no last minute surprises.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing Vacation
Reviewed By Sue - Hamilton, MI | Traveled to Puerto Aventura ~ Quintana Roo ~ Mexico
All bases covered, all questions answered. Seamless travel.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Winter Getaway
Reviewed By Cindy M. - Holland, MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather was so helpful and knowledgeable. She answers all our questions regarding tipping, transportation, all the little extras from traveling out of and into the country. She made sure to help remind us of check ins for flights and followed up to "wish us a great vacation".
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
IT WAS GREAT
Reviewed By Mare mare - Jenison MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
She was so much more than helpful. She is awesome. Gave some pointers along the way. Answered questions within minutes. Never did I feel unrepresented. She is best.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Happy Honeymooning!
Reviewed By Kate R - Madison, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was AMAZING! She helped us find the best place to honeymoon. She laid out all the different resorts, amenities, and prices. She was very friendly and very responsive!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
I had a great time !
Reviewed By Jmg - Holland, MI | Traveled to Hawaii ~ USA
It was a great first experience. Heather is very knowledgeable with travel.
She listened to our wants and needs and laid out a plan to meet them. She was in constant contact from beginning to end. It was nice to enjoy every aspect of our vacation knowing that all we had to do was follow the itinerary.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best time ever!!!
Reviewed By Michelle - Holland, Mi | Traveled to Kapaa, Kauai ~ Hawaii ~ USA
She was the best travel agent I ever used! She gave us such great tips, set us up on an APP with all our plans and itinerary, checked in to make sure all was going well, even welcomed us back home! She went above and beyond and I can’t thank her enough! I highly recommend her! Thank you Heather
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Best time of my Life
Reviewed By Michelle - Holland, Michigan | Traveled to Waikiki, Oahu ~ Hawaii ~ USA
Wow! I have never had such great service! She made so many suggestions, kept us updated at all times, set us up with an APP, checked in with us while on the trip, and made sure all was good! She gave us great tips that made the vacation perfect! Thank You Heather! Oh and we went to 2 islands but it would not let me add both islands! All went so smooth!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Stress Free Travel
Reviewed By Kevin - Portage, MI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather helped us plan our honeymoon, and we were blown away by how helpful and accommodating she was! We gave her such a vague idea of what we were looking for in a resort, and she almost immediately got back to us with a ton of amazing options. After that she helped us narrow it down and make the best decision for us. She helped us book excursions, she went out of her way to give us options for parking at the airport, she checked on us the morning we left and once we got to the resort, and she answered our call when we had a couple questions at the resort. I can’t imagine how stressful this trip would have been without Heather and Winsom Travel, but with them it was almost stress free. We will definitely use them again the next time we do a big trip like this.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A fantastic anniversary trip!
Reviewed By DJE - Holland, MI | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Heather took care of our every need, listened to exactly what we wanted, provided multiple options for us, and kept in close contact before, during, and after our trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Service at it's Finest!
Reviewed By BnBsmom - Holland, MI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather has been wonderful to work with on our last 3 vacations. This vacation was to the Melia in Punta Cana, and the resort was exceptional. The food was amazing as well. We had a family emergency come up shortly after we arrived, and she was available (even though she was on vacation herself). She's the best!
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Great trip to Huatulco Mexico
Reviewed By Slp - Allegan mi | Traveled to Huatulco ~ Oaxaca ~ Mexico
Super friendly and helpful. Available to answer all my questions.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Trip!
Reviewed By Angie - West Olive, Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Heather was very accommodating and responded quickly if we had questions or needed help with something.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Heather is great!
Reviewed By Scott - Holland, Michigan | Traveled to Arecibo ~ Puerto Rico ~ Caribbean
Heather is wonderful! We plan to use her for all of our trips from now on
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip to our Homeland
Reviewed By Sandra - South Haven MI | Traveled to Ireland ~ Europe
Due to Covid, this trip was a scheduling nightmare for Heather, but she was a trooper and never gave up!
Heather Houtman responded
"I am so incredibly happy that you were able to fulfill your dream of traveling to Ireland. Thank you for traveling with Winsome Travel Design"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Loved Cabo
Reviewed By Cabo 4 - Holland Michigan | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Heather did a nice job finding a resort we would enjoy. Give us reminders when needed and then helped when we had flight delays. She is great to work with when traveling.
Heather Houtman responded
"Thank you for sharing your travel experience with Heather and Winsome Travel Design."
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip!
Reviewed By Greg - Zeeland Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very helpful and communicated well throughout the process
Heather Houtman responded
"Thank you for traveling with Winsome Travel Design, we know that you have choices in who you choose to travel with and we appreciate your business.
"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Getaway
Reviewed By Lesa - St Joseph, MI | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Heather was amazing getting us through all of the new requirements for traveling outside of the US. Quickly answering any questions we had. Highly recommend!
✓ I would recommend this agent to my family and friends.
5 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Amazing woman
Reviewed By Traveler - Holland mi | Traveled to Mexico ~ Mexico
Heather is truly amazing. She will work u step by step before ur trip during ur trip and even help u afterwards with things that went wrong. She has booked a few trips for me and I wouldn't go threw anyone else she is truly amazing.
✓ I would recommend this agent to my family and friends.
7 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Provided a relaxing and carefree trip.
Reviewed By Along for the Ride - Holland, MI | Traveled to Dominican Republic ~ Caribbean
Winsome Travel Design was very helpful in working with in my budget and finding the resort that had what I was looking for
✓ I would recommend this agent to my family and friends.
7 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous trip!
Reviewed By DL - West Michigan | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather was fabulous to work with while planning our recent trip. She was quick to respond, thorough with her answers and was very attentive leading up to and during the trip!
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary Trip
Reviewed By Amanda - Grand Rapids, Michigan | Traveled to Dominican Republic ~ Caribbean
Heather recently helped my husband and I plan our anniversary trip to the Dominican Republic. I want to start by saying that our previous experiences working with travel agents left us far less than satisfied. It was really important to us to work with an agent with great communication, experience with many destinations/resorts, and willingness to work within a budget. Heather checked all of those boxes and then far exceeded our expectations. We really appreciated Heather's honesty and her response time to emails is top notch. Choosing to work with Heather was our last hurrah at trying a travel agent and she has earned a customer for life.
Heather Houtman responded
"Thank you so much for the incredibly kind words! We are happy to hear that you enjoyed not only our services but also your time in destination."
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous trip to Cabo!
Reviewed By Dana - Grand Haven, MI | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
We had a great time working with Winsome! Heather was very easy to communicate with, knowledgeable, quick to respond and very friendly.
Heather Houtman responded
"We would like to thank you for traveling with Winsome Travel Design!"
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic vacation!
Reviewed By Marty - Holland, MI | Traveled to Mexico
Heather was awesome to work with. She was readily available to answer all of our concerns during our travel. From the day we booked our vacation with her, her communication regarding our travel was top notch! I highly recommend her for all your travel needs. Knowledgeable, personal and professional.
Heather Houtman responded
"We would like to thank you for traveling with Winsome Travel Design!"
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Perfectly Planned Anniversary Trip
Reviewed By Haleyhd127 - ZEELAND, MI | Traveled to Clearwater Beach ~ Florida ~ USA
We chose Heather for help planning our 5th Wedding Anniversary. We decided on Clearwater Beach Florida and it was a blast. Everything was planned perfectly and Heather was always very responsive to all of my questions. I’m a nervous flyer so I really wanted to avoid a layover. She helped us a plan a flight out of chicago and we did the park & fly hotel stay the night before. I’ll definitely be using her services for all of our future trips!
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Hands down, the BEST travel agent!
Reviewed By Ashley - Holland, Michigan | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Heather was SO amazing to work with. She was able to help us narrow down the type of resort that would best fit our desires. She was available by phone and text the entire trip for questions and suggestions. She was able to find us the best deal and managed to upgrade our room to premium! One million times over will use her services again for ALL vacations.
Heather Houtman responded
"It was a pleasure working with you on this vacation and I look forward to our next trio "together"."
✓ I would recommend this agent to my family and friends.
4 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Magical memories made thanks to Heather!
Reviewed By Zeemom08 - ZEELAND, MI | Traveled to Orlando ~ Florida ~ USA
Heather puts her heart and soul into every vacation she helps plan. She takes the time to get to know your needs and wants (even the ones you didn't realized you wanted) and puts together an unforgettable vacation for you. Her commitment to travel and vacation planning is evident in her "boots on the ground" mindset where she visits as many places as possible so she can get the real experience for her clients. Her personal photo albums of individual resorts really help give you confidence is your decision to book. In addition, Heather is always available to answer questions or address an issue if there is one. You don't have to worry about a thing when you book with her. She is there to support you from beginning to end. I will not book another vacation without her and you shouldn't either. She is the best!
✓ I would recommend this agent to my family and friends.
5 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Great family fun at Royalton Rivera Cancun
Reviewed By Amandak7 - Holland, MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather has a wealth of knowledge, is professional, timely, made booking easy, and took care of everything. She even checked in while on my trip to make sure everything was going smoothly. I would highly recommend her!
✓ I would recommend this agent to my family and friends.
1 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Huge Help during Pandemic Travel
Reviewed By Michelle - Allendale, MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heather was such a huge help planning our trip to Cancun. She helped us narrow down resort options and arrange all of our transportation needs. We originally were planning to go in 2020 but, of course, the pandemic changed those plans. Heather helped us rebook all of our plans and to navigate all of the Covid requirements when we were able to finally go in 2021. The resort she recommended to us was amazing and we had a fabulous time!
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Much needed rest and relaxation
Reviewed By ddy - Holland, MI | Traveled to St. Pete Beach ~ Florida ~ USA
Heather did an amazing job setting up and rescheduling our trip several times based on COVID. She did a great job with constant communication! We highly recommend her!
Heather Houtman responded
"Thank you for traveling with us, we look forward to working with you and your family again. "
✓ I would recommend this agent to my family and friends.
5 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Never travel without Heather
Reviewed By The Parkers - Holland, MI | Traveled to Australia ~ Australia & New Zealand
Heather was wonderful to work with. She took the headache out of having to plan for a big trip and any need that arose she took care of in a timely fashion and always had prompt responses. She was very good at communication and organization. It was a wonderful experience
Heather Houtman responded
"I enjoyed working with both of you planning your amazing trip to Australia, I was jealous I was not going along.
Thank you so much for working with Winsome Travel Design and I look forward to working with you again."
✓ I would recommend this agent to my family and friends.
13 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Easy and carefree
Reviewed By Kunks - Grand Haven | Traveled to North Carolina ~ USA
Flexible and reliable
Heather Houtman responded
"Thank you for your continued business and support"
✓ I would recommend this agent to my family and friends.
12 of 28 people found this review helpful. Was this review helpful to you?YES|NO
