River Cruise Expert

Julia is very prompt at returning messages and e-mails and gathering information based on our specifications for resorts etc.

She was very helpful, answered all my questions to the best of her ability. She checked in prior to the trip (and after).

Julia helped our family to navigate the rapidly changing travel restrictions due to the pandemic. With her guidance, we chose our destination as Iceland, a place I never thought I would visit. We had a really great time exploring Iceland and I felt very comfortable traveling. The restrictions did not impact how much we were able to experience. Many thanks to Julia for helping make our travel dreams come true!

Julia has been so helpful and we haven't even booked anything yet. We have asked for information on several destinations and have changed our minds many times. Julia has been wonderful throughout the whole process. She gave me just enough information to know if we wanted to pursue that destination further or if we would just pass on that one. She was always prompt with all communications and very attentive. I can't wait to work with her again!

Working with Julia was wonderful. She was responsive, knowledgable, listened and really helped us build a customized trip for our family to Korea and Japan. We went to Seoul, Jeju and Tokyo. There were a total of 6 of us. My in laws, husband and two kids, so there were some complexities in what we were wanting. We really enjoyed working with Julia and look forward to working with her again!

Planning a trip to a foreign land is hard, even harder during the time of Covid. My plans were foiled no less then 5 times due to travel restrictions. Thank God for Julia! She kept me updated, she helped me kept my trip plans organized. She made sure I had the proper paper work. Most importantly, she is extremely sweet, patient and communicative! I could not have asked for a better agent. I look forward to booking my next big trip with her! Thank you so much Julia! You're the best!

Julia always answered our questions in a timely manner. It was interesting traveling back on the Airbus A380 (the largest passenger) plane from London to Chicago. My sister said the tour had the right amount of walking.

Julia made things so easy. Usually I have to do most of the planning however, I didn't have to do much after Julia took over! Everything was done for us.

Julia did a great job helping us plan a trip within our varied physical abilities. She listened to us, shared her first hand knowledge and adapted to what we needed and wanted for our vacation. I will definitely work with her again and refer friends and family to her. Thank you!

Julia was knowledgeable, informative and prompt.

This was my first journey outside if US and Julia help pick out a reliable tour, made all travel arrangements, and helped me prepare for the journey. Her organizational skills were so helpful and made the trip enjoyable.

Julia was so helpful in planning our trip and was right there when we had to cancel due to COVID/canceled flights and reschedule everything. I have recommended Julia to co workers and friends!

We started working with Julia 3 years ago and she was able to maintain a good record of our reservations in order to finally help us make this trip a reality! We are impressed with her ability to manage the ever-changing details related to travel at this time and everything that was within her control to manage went off without a hitch! We appreciated the resources she provided related to transportation, hotels, COVID-related services, and the actual cruise itself.

Viking Star Cruise

Very helpful, patient, and kind

Julia helped my husband plan a vacation for my 50th birthday. When changes had to be made due to covid, she took care of everything!

Julia was very knowledgeable and helpful when we were planning our trip. She also checked back in closer to our departure date to make sure we were ready to go! We are already planning our next trip with Julia’s help.

Julia is professional, thorough and responsive. We booked a tour through her, and she kept us informed of everything we needed for our trip, gave us tips on what to bring, and followed up when we returned.

She was pleasant to work with and responsiive.

We took our first ever cruise and loved it. Julia was so helpful in making it all happen. Her communication was always prompt, thorough, and professional. She gave me exactly what I asked for, and made revisions until it was perfect. All I had to do was cough up the money!

My wife and I chose to work with Burkhalter Travel for our first trip to England because of our lack of experience with any of the do's and don'ts associated with international travel. We are fortunate that they hooked us up with Julia D. She was a perfect fit for us. We met with Julia and after discussing our wants and fears she offered a few different tour companies to investigate. We chose to go with CIE Tours as they best matched our schedules and budget. Our trip was everything we could hope for. CIE is very well organized and the tour leader and bus driver were excellent. Julia was very attentive and always there to answer our questions and suggest options when we asked. Her professionalism helped to lessen our anxieties. I couldn't recommend working with her enough. Plus I would recommend CIE Tours to anyone that asks.

Julia did a terrific job coordinating our dream trip to England. She knew which questions to ask us to help narrow down what type of travel experience we were hoping for. Once we decided on joining a tour group, she presented us with several options within the travel window we wanted. We chose a tour, and Julia coordinated all the details. She kept in frequent communication sharing information in the months leading up to our trip. We had questions along the way and she responded promptly. We met in person shortly before our trip per our request to confirm all the details and ask a few more questions. With Julia's help, our trip was wonderful! She took care of everything so that we could just enjoy the sights and attractions with the tour group. Thank you, Julia!

This was our first international trip. Julia was very knowledgeable and patient and helped to ensure that all our questions were answered and we were well prepared.

Julia was a great help in planning our trip. She offered lots of ideas and practical suggestions from how to use the train app to her personal experiences on this cruise. She was always quick to respond to emails and had thorough answers

Holland America has offered Alaska cruises and "nobody does it better" We were ready for cool weather, but reveled in 65-70 degree weather. Saw a lot of wildlife and enjoyed the vastness and beauty of the state.

Julia was patient and answered every question we had about our Alaskan cruise/tour with Holland America. She was super knowledgeable in booking cabins, dinners, excursions and put any of our fears to rest.

Julia was very knowledgeable and helpful in planning our trip. When she did not immediately know an answer, she researched things thoroughly. She communicated with Holland America booking and took care of some of booking details. I have never worked with a travel agent before, but Julia has certainly convinced me of her value.

For our 35th anniversary, we wanted to do a Mediterranean Cruise. Julia made our all our reservations and made sure we had everything we needed. It truly was a once in a lifetime experience for us. We would gladly work with Julia again.

The trip was wonderful. Tour guide was exceptional! Sights, hotels, food - all were good. No complaints. Would recommend this tour to others.

Julia did a fantastic job setting up our trip to Alaska, which was my 50th & last state to visit. Based on the itinerary for the cruise, we had additional days at the beginning of the trip (making it a full 2-week trip) and she did a great job providing options and setting up lodging, rental car, etc. She also proactively reached out periodically to ensure everything was in-order, gave us tips on what to expect, and ensured things ran smooth. We were very happy with her organization and would most certainly use her again in the future.

Julia was very helpful with describing travel information, always available for questions, and returned calls and messages promptly. I would highly recommend her for future trips.

Our trip was excellent. It is always nice to get away and especially when you are going places you have not been and gaining experiences you have not had. We started with a river cruise out of Amsterdam and ended with a stay in one of our favorite cities, Zurich.

Julia helped us plan a wonderful trip to Norway! Everything worked out as she had planned and it couldn't have been more perfect!

Excellent trip. First class service. Viking was on top of every detail- meeting us at the airport, shuttling us to the hotel and even meeting us at our connecting flight on the trip home directing us to the correct gate. Room was ok size. Enjoyed the private balcony . Steward very attentive with fresh towels twice daily. Food was amazing’. Wide variety and expertly prepared and presented. Used the Silver Spirits package. Daily included excursions were well done. We did a couple optional excursions that were good but expensive. Boat staff were very professional and friendly-knew our names after the second day. The cruise director was knowledgeable and fun. Overall it was a very good experience,

Julia did a wonderful job of listening to our thoughts on the trip and then recommending options for us to select from! When one person had to miss the trip in the last minute, Julia was very understanding and worked to have the items refunded / changed that could be done.

Julia was responsive and helpful at all stages. She organized several things that made our trip exponentially easier, like drivers between the airport and hotel, and breakfast at the hotel, that I would not have thought to coordinate. She also recommended hotels that I did not see on any of the usual travel websites, both of which had excellent customer service. We will definitely use Julia's services again for any complicated or international travel.

Julia found us an amazing hotel, helped us identify some cool experiences, and offered us some great tips and ideas for our time in London. Would definitely work with her again on future trips!

Very knowledgeable, thorough; very patient answering all our thoughts and concerns. Well-planned out trip; we felt it was organized and detailed.

very friendly and helpful

Julie was amazing. Thought of everything and when there were potential delays because of fires she was right on top of it.

She did not have any prior travel experience in the area we were going, but that didn't prevent her from coming up with great activities and suggestions for our trip. She was able to answer all of our questions and concerns thoroughly and made us feel very prepared for our first trip to Europe. We had an amazing honeymoon because of all the hard work she put in leading up to it.

After making the decision to visit South Korea in the spring I searched for several weeks to find the right travel agent who could help plan the trip. I was concerned with finding someone who knew the area and Julia was definitely the right choice. Despite living in a completely different state I found there was no problem with communication. She was able to answer all of our questions and was very helpful with recommendations. This was my first time out of the country so I was a bit nervous about getting everything right but Julia was great in guiding us through anything we needed to fill out. I would 100% recommend her to anyone looking for help as she's very thorough.

Julia was very helpful to work with and quick to respond to all our questions. Our vacation was very well planned and we had no problems.

Julia was wonderful to work with in planning our trip. She was prompt with answering questions and provided all the documents, itineraries & luggage tags needed for a smooth trip.

Julia, made our vacation easy planning., from booking our flights to looking for an affordable hotel (resort) I appreciated not having to try and manage the trip on my own.

Julia was very pleasant to work with and always got back to me in a timely manner. She answered all of my questions thoroughly.

Julia has worked tirelessly to try and make our travel arrangements, offering many options to choose from. She communicates well with her clients and is very pleasant to work with. Would recommend her and will contact her again should our travel needs change. Unfortunately, our trip needed to be cancelled and Julia did a great job of getting our money refunded.

Julia was knowledgeable and friendly.

Outstanding and Excellent

She was very helpful explaining everything to us. My wife and I do not travel much so we needed all the help she provided

Julia was in quick contact with me through the whole planning process. I appreciated her working with resorts to try to get information regarding our special dietary needs. There was never a mistake on her end. She made the whole process effortless on my part. I can't wait to book our next trip with Julia!

Julia was such a great help with our honeymoon planning and coordination! We did most of our communication via email and she was very responsive, providing all our requested info and answering all our questions thoroughly. She recommended many great places for us to stay and was happy to quote different dates and lengths of stay to help us determine our trip timing. She was also flexible to meet us in her office so we could finalize our plans and make the arrangements to book our travel. We LOVED the accommodations Julia booked for us, and not having to worry about our travel arrangements was the icing on the cake to our relaxing honeymoon, all thanks to Julia!

Julia was great through every step of the trip planning. She kept us well informed and answered all of our many questions.