Fast, reliable and efficient!
Reviewed By Happy Cruiser! - Abbotsford | Traveled to Las Vegas ~ Nevada ~ USA
Sara made our booking experience seamless. Her recommendation for a hotel package for Vegas was very helpful as it was so daunting to figure out online with no knowledge of the area. She is very efficient and knowledgeable, I would highly recommend her to my friends and family!
✓ I would recommend this agent to my family and friends.
15 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Answerer of travel questions
Reviewed By Ted - Richmond Hill | Traveled to Singapore ~ East and Southeast Asia
We continue to work with Sara, after more than a dozen years, as she is honest, trustworthy, empathetic, and hardworking.
She will persevere until the travel questions are answered.
We have referred friends to her and they are her clients now.
Sara Zelmer responded
"Thank you so much!
I really appreciate your time in writing a review.
I'm looking forward to assisting you well into the future."
✓ I would recommend this agent to my family and friends.
17 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Sara has booked over 50 cruises for us
Reviewed By D and W - Princeton, BC | Traveled to Worldwide
Sara has been our cruise agent for nine years. She knows what we like as cruisers and provided us impeccable services each time!
Sara Zelmer responded
"It's truly a pleasure!
I can't believe how time has passed, it's always a joy speaking with you both.
Happy holidays!"
✓ I would recommend this agent to my family and friends.
16 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Terrific Travelling with an Amazing Agent!
Reviewed By iPav - Surrey, British Columbia, Canada | Traveled to Alaska ~ USA
Sara was a breath of fresh air! She was referred to me from a work colleague and was genuinely interested in spending time to find me not just a great deal, but something that I wanted!! Subsequently, I ended up on a RC Alaskan Cruise which was amazing! Thank you Sara 😊 Until next time….
Sara Zelmer responded
"Thank you for your wonderful review! It was a pleasure assisting you with your Alaskan cruise, and I'm thrilled to hear you had an amazing time.
I'm committed to finding the perfect experiences for my clients, and I'm grateful for your kind words. If you ever need assistance with your future travel plans, please don't hesitate to reach out.
Looking forward to helping you again soon!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Viva Las Vegas!!!
Reviewed By Maryg - Abbotsford B.C. Canada | Traveled to Las Vegas ~ Nevada ~ USA
She was incredibly thorough! I appreciated the fact that I felt she listened to what we needed and that means the world to me!
✓ I would recommend this agent to my family and friends.
9 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Cruise
Reviewed By Sheila - Spruce Grove, Alberta | Traveled to Alaska ~ USA
Sara was great to work with and replied to all our inquires in a timely fashion.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The Perfect Getaway!
Reviewed By Kim - British Columbia | Traveled to Italy ~ Europe
Without hesitation, I will book my next getaway with Sara! I was pleased with Sara's guidance in booking our 3 week European escape. Not only did she find me the best deal, she was able to accurately share all the pertinent details we needed to know prior to booking and was an excellent support with all the fine details just before our trip! I often emailed or texted outside of office hours, after my work day, and each time she got back to me that very same evening, outside of her work hours. Sara has a kind disposition and is very detail orientated, which is so important when you are travelling abroad. I appreciated her patience as we had to work through some booking details, which she was able to resolve with the cruise line for us. Just before we left, she made sure all the fine details of our cruise were in order. It was great to have benefited from her expertise and experience.
Sara Zelmer responded
"Thank you so much for your kind words regarding your recent travel experience. I'm thrilled to hear that I could assist in making your European escape memorable and smooth. Your appreciation means a lot, and I look forward to helping you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great travel agent for Alaska Cruising
Reviewed By Larry - Escondido, CA | Traveled to Alaska ~ USA
She helped significantly with the planning and details for the cruise, incl selecting the cruise line. She also worked with our daughters so the 10 of us could all be together. Was always responsive and thorough. When the cruise line messed up our dinner reservations she was even able to help get that straightened out even tho she was on travel herself.
Sara Zelmer responded
"Thank you for your kind words.
I'm delighted to hear that you had a fantastic cruise and that you've created cherished memories with your family.
I eagerly anticipate the opportunity to assist you again in the future."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
3 weeks of being spoiled !
Reviewed By Wayne - SURREY | Traveled to Caribbean
Excellent service , professional and very knowledgeable about the cruising industry. Helped us all the way through the 22 days of making a successful cruise.
Sara Zelmer responded
"Thank you for your review! I'm thrilled to hear that you found my service to be excellent and that I was able to provide you with professional and knowledgeable assistance. I appreciate your business and the trust you placed in me to help make your cruise a success. If there is anything else I can do for you in the future, please don't hesitate to reach out. Thank you again for your kind words, and I look forward to the opportunity to work with you again soon."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Our First Cruise - Wonderful
Reviewed By Paladin - Delta BC | Traveled to Rhine River ~ On the River ~ At Sea
We found Sara on-line, and what a find she turned out to be. We booked before the onslaught of Covid and had to cancel! This meant that she had to endure our panic emails and texts for two years. The poor woman sure had to earn her money. From the original advise on tour selection and booking, to cancellation, the return of all funds, the eventual re-booking and through it all, keeping us updated and fully informed - she was priceless. Oh, and did I mention a super sense of humour.
Sara Zelmer responded
"Thank you!
I'm very happy that you were finally able to take your cruise. Covid was unexpected and caused many delays in travel however after nearly two years the wait was over. I'm glad you had a wonderful time, one might say that it was worth the wait :)"
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Greatest Travel Agent
Reviewed By Elizabeth - Surrey BC | Traveled to South America
I have worked with her in the past and I went in search of her when she left previous employer as she was so extremely efficient and helpful
✓ I would recommend this agent to my family and friends.
9 of 17 people found this review helpful. Was this review helpful to you?YES|NO
Travel made easy!
Reviewed By JKC - Tucson, Arizona | Traveled to Cambodia | East and Southeast Asia
Sara is absolutely wonderful to work with - from deciding which cruise to take, getting it booked, making us aware of any details we might overlook, and to helping us on the very rare occasion there’s a problem. She responds quickly to questions and concerns and we are very appreciative of everything she does that makes our travel go smoothly.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Southeast Asia tour
Reviewed By Jeepjack99 - Phoenix, Arizona | Traveled to Cambodia | East and Southeast Asia
This trip was unbelievable! Not only were the sites and places we visited amazing but we were also able to immerse ourselves into the local culture in a most meaningful way!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Client Service at its Best
Reviewed By Dennis G - Langley BC Canada | Traveled to Mediterranean ~ At Sea ~ At Sea
As a traveler for 50 some years it’s been difficult to find a travel agent with the qualities of Sara. She took great care in arranging a Mediterranean cruise for my wife and myself that turn out perfect, from start to finish she was in consent contact with us to make sure every detail was in order. Her client care was extortionary in today’s world. She is sincere, hard working and relentless to find the ideal deal for a client’s vacation. She is from now on in my go to girl and she should be yours.
Sara Zelmer responded
"Thank you for your kind words. It's been a pleasure speaking with both of you and I'm to hear you had a wonderful time on your Mediterranean cruise. I'm looking forward to working with you again in the future."
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful European Trip
Reviewed By Stacey - Wetaskiwin, Alberta | Traveled to Germany ~ Europe
Sara was absolutely fabulous to deal with. We booked a viking cruise for the family. My dad passed away shoetly before the trip. Sara managed to get me sister switch in his place when cruise company wouldn't. She is amazing
Sara Zelmer responded
"Thank you, it's always a pleasure assisting you with your travel plans. I look forward to assisting you again soon."
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
The Oceania cruise
Reviewed By Mitzie - West Vancouver, B.C. | Traveled to Mediterranean ~ At Sea ~ At Sea
we like Sara, missed her. We are still looking for a travel agent we can depend on.
Sara Zelmer responded
"You don't need look any further, I am here!
It has always been a pleasure assisting you, hopefully now that you know where I am we will be able to connect.
Looking forward to chatting with you soon.
"
✓ I would recommend this agent to my family and friends.
10 of 20 people found this review helpful. Was this review helpful to you?YES|NO
My European River Cruise
Reviewed By Rollice Blake - Niagara-on-the-lake | Traveled to Germany ~ Europe
Sara is extremely efficient dealing with clients such as myself, she is warm and friendly . I am please to have had her as my sales rep.
Sara Zelmer responded
"Thank you for your kind words, it's truly a pleasure assisting you over the years."
✓ I would recommend this agent to my family and friends.
8 of 17 people found this review helpful. Was this review helpful to you?YES|NO
Sara is a reliable person.
Reviewed By Lilian - Calgary | Traveled to Dubai ~ United Arab Emirates ~ Middle East
I have been with Sara for over 10 years and also referred all my friends to her. Our relationship built by her good services and trust.
Sara Zelmer responded
"Thank you so much for your kind words, it's always a pleasure assisting you and your friends. I'm very happy for the opportunity and look forward to many years to come."
✓ I would recommend this agent to my family and friends.
9 of 21 people found this review helpful. Was this review helpful to you?YES|NO
our "go to" agent
Reviewed By Satisfied Traveller - Montreal, Quebec | Traveled to Caribbean
Sara had left her old agency. They assigned us a new agent The cruise we wanted was booked. No effort was made to wait list us or suggest an alternative.
Another agent also felt that there was no point in wait listing.
We located Sara. She felt that waitlisting would be a "long shot" but she was willing to try and wait listed us for two cruises. One of them cleared. She took care of everything.
She provided us with excellent advice on everything from air to ship transportation, dining reservations, onboard classes, local currencies, shipboard credits, insurance protection and more.
She worked to insure that we received all credits that were or were no longer available.
This booking, so far, has gone pretty smooth. this past summer, however, was a classic case of Murphy's Law. Sara worked tirelessly and cheerfully to resolve each and every issue, while keeping us calm.
Needless to say we have great confidence in Sara's ability and expertise.
We will again rely on her
✓ I would recommend this agent to my family and friends.
9 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Scenic Burma; Cambodia/Vietnam; HK-Athens
Reviewed By Tallship - Victoria, BC | Traveled to Myanmar ~ East and Southeast Asia
Sara is the most responsible, trustworthy, travel consultant we have had the pleasure to work with. She is honest, and always responds as soon as possible with any queries that we may have pertaining to cruises both at sea, and river cruises. We have booked both with her in the past, and we feel she has been fair, and strives to do the best for us. We continue to engage her on a regular basis with current cruises booked next year, and will continue to do so for the foreseeable future. She is a gem, and a keeper. (She did not bribe us to say this!)
Sara Zelmer responded
"Thank you so much!
It's been great having the opportunity to assist you both with your cruise travel and it's an honour that you have chosen me.
It's very important to build a good report with guests, not only does it allow for trust but great memories and friendships!
"
✓ I would recommend this agent to my family and friends.
7 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Hooked on cruises
Reviewed By Carol - Richmond BC, Canada | Traveled to Alaska ~ USA
Sara’s an awesome agent. She’s always looking after you even after the booking. She keeps you informed of better deals that she comes across and will change the bookings accordingly. Sara keeps in contact with you from the initial phone call till you’re ready to sail. She will answer all your questions if able and find answers for you if she doesn’t know. She looks after all details 100%. Completes all the paperwork for me. She’s very knowledgeable, personable and experienced.
Sara Zelmer responded
"Thank you very much for your review.
It's nice to hear that you have full confidence in me and trust me as your go to person for your vacations.
I truly take pride in helping all guests from start to finish and hope that every vacation is a trip of a lifetime.
"
✓ I would recommend this agent to my family and friends.
11 of 28 people found this review helpful. Was this review helpful to you?YES|NO