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Heather Owen, Travel Agent in Westlake, OH

Heather Owen

Westlake, OH Travel Agent
Super Agent

Heather Owen

Westlake, OH · 7 Years of Experience

Just As I Imagined Travel , an independent agent with World of Wonder Travel, LLC., a Travel Leaders Network Affiliate Agency
4.9
(34)
97% Recommended
Very helpful. Provided great options tailored to our interests and needs. Found tours we weren’t aware of that were very good Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Punta Cana, Quintana Roo, Glacier Bay, Grace Bay, Negril

Interests:

Family Vacations, Groups, Disney Vacations, Bachelorette Parties & Girlfriend Getaways, Women's Travel

Suppliers:

Sandals and Beaches Resorts, Disney Cruise Line, Disneyland Resorts, Princess Cruises®

About Me

I’ve been a professional travel advisor since 2019, specializing in family vacations, girls’ getaways, and group travel. I spent several years living and traveling through Mexico, Europe, and Southeast Asia with my kids, and now that we’re back stateside, I’m even more committed to my “collect memories, not things” philosophy.

 

Our family has sailed Disney Cruises, explored Ireland, wandered tiny towns in Mexico, and relaxed in Jamaica, and I love helping other families and friend groups do the same. I focus on Mexico and Caribbean all-inclusive resorts, European itineraries, and cruise vacations. I act as the organized point person for your entire group, handling the planning, details, and changes, so no one has to be the “trip coordinator.” You just show up, relax, and enjoy the vacation together.

Certified Autism Travel Professional

I’m a Certified Autism Travel Professional specializing in autism-friendly travel planning for individuals and families on the autism spectrum. With specialized training and real-world experience, I create sensory-friendly, predictable, and flexible itineraries that prioritize comfort, safety, and enjoyment. I work closely with parents and caregivers to tailor every detail, from autism-friendly resorts and cruises to airport and transfer support, so travel feels easier and less overwhelming. My goal is to make inclusive, accessible travel possible, helping your family create calm, confident, unforgettable memories together.

REVIEWS

Rating: 4.9
34 reviews
97% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 34 reviews

Relaxed no worry trip
Reviewed By Lmlfp - Cleveland ohio | Traveled to Washington ~ DC USA
Very helpful. Provided great options tailored to our interests and needs. Found tours we weren’t aware of that were very good
I would recommend this agent to my family and friends.
10 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Best Honeymoon Ever?? #Heather'sHoneymoonPlann
Reviewed By Kameko - Memphis | Traveled to Tahiti ~ French Polynesia ~ South Pacific
First, Heather is awesome! My fiance (now wife 😍) & I were in need of planning our honeymoon. I don't like planning. So, calling airlines, hotels, resorts, & transportation sounded daunting to me. Especially when going out of country. A friend referred Heather to help us out. I do have to give her kudos for her patience because my wife wants to know ALL options before she makes a decision! 😆 After the decision is made she wants more options just to make sure. 🤷🏽??? Anyways, after much going over dream honeymoon trips we ended up with the perfect one!! When I say she took care are everything, I mean everything! She handled things I wouldn't have thought about. I will say, I was skeptical about using a travel agent. I thought it would cost extra, there would be limited options, & the typical "why do I need a travel agent" thoughts. Let me tell you, it is so worth it! Call Heather! She will take care of the det
I would recommend this agent to my family and friends.
8 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent ever!
Reviewed By Jennifer - Tyler tx | Traveled to Jamaica ~ Caribbean
She is amazing! We love her!
I would recommend this agent to my family and friends.
9 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Our best vacation yet!
Reviewed By Dani - Charleston SC | Traveled to Turks and Caicos Islands ~ Caribbean
Heather was such a pleasure to work with! She handled everything for us and the trip was so seamless from flights to airport transport to the resort! I have already began to use her again for another vacation!
I would recommend this agent to my family and friends.
7 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Summer Family Fun
Reviewed By AG - Plain City, Ohio | Traveled to Hollywood ~ Florida ~ USA
It was a great experience working with Heather! We weren’t sure where we wanted to vacation, so Heather took the time to learn about what our family would enjoy and then she sent many options to us. When we decided that an all-inclusive wasn’t going to work out for us due to not having passports in time, she worked to find a resort in the US that would still meet our family’s needs! During our trip, Heather checked in on us a few times, and she even helped resolve an issue with an account credit after our vacation was over! It is evident that Heather loves her job and does it extremely well!
I would recommend this agent to my family and friends.
8 of 11 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

Certified Group Travel Specialist: This certification program provides agents with a comprehensive approach to group sales, including planning, selling, marketing and managing group travel.  This is a three year study program that includes a group research project and an educational experience.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
Certified Sandals Specialist
Disney College of Knowledge
Princess Academy Commodore Diploma

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

The Blue Mansion is so beautiful!

Step into History at the Blue Mansion!

Exploring Georgetown, Penang, led me to one of the most captivating gems: the Blue Mansion, also known as Cheong Fatt Tze Mansion. This stunning indigo-blue building isn't just a visual delight; it's a journey back in time. As soon as you step through its doors, you're greeted by a blend of East and West – a testament to the mansion's unique arc...
Read more

Embracing Calm: Our Experience with Lady Buddha in

Hey there, fellow travel lovers! I'm thrilled to share our recent trip to Lady Buddha in Da Nang. Imagine this: My family and I, wandering the lively streets of Da Nang, when suddenly, we spot the stunning Lady Buddha statue. It was truly breathtaking!  Climbing up the steps, we felt a mix of excitement and curiosity. And when we r...
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Sleds, Smiles,and Puppy Pals: Our Family Adventure

So, picture this: the wilds of Juneau, Alaska, with my hubby, our two kids, and me – ready for some serious dog sledding action. And let me tell you, it was more than just an adventure; it was a full-blown journey into nature's backyard, complete with laughs, stunning views, and puppy snuggles.   We kicked things off with the sun b...
Read more

Client Testimonials

Amazing group vacation
We just got back from an amazing group vacation with 22 people, and I can't say enough great things about the experience and the travel coordination from Heather with World of Wonder Travel! Our group came from four different states...some needed help with flights—which she handled with ease. Every detail was taken care of: flights, transfers, gate change updates, and even letting us know where our bags would be. We joked that she must work 24 hours since we came from all over the country and we all heard from her the morning of our flights. She made this large group trip completely seamless and smooth. Originally, we were booked at a different hotel, but due to construction, we had to be moved. Normally, this kind of change would feel frustrating, but Heather helped us get upgraded to Secrets Moxché—and it was incredible. The resort is stunning, with gorgeous pools, amazing food, top-notch service, and luxurious rooms. It turned out to be a huge win, and we all felt spoiled.
E Bezdicek
Group Trip Made Easy!
Heather Owen made our trip seamless! She was awesome. If you need a travel agent get ahold of her!
J Lorentz
Stress-Free Travel, Every Time!
I have had several wonderful vacations thanks to the attention to detail and research provided by Heather at W.O.W. Travel. She works within my budget to bring me the best experiences in resorts, excursions and airline travel. From a girls trip to Turks and Caicos, a surprise wedding in Jamaica, as well as an upcoming Alaskan cruise. Heather makes sure I have packed all of the essentials, documents ready, with all transfers arranged.....I honestly just book with her and arrive at the airport! I simply cannot imagine gathering all of the information and putting it together myself as well as she does. Heather travels extensively and knows my tastes and expectations.....I am NEVER disappointed. If you are considering a weekend getaway, or planning a trip of a lifetime....please contact Heather Owen at W.O.W. Travel. You won't be sorry!
S. Swagel
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