Jenese Nieves, Travel Agent in Deltona, FL

Jenese Nieves

Deltona, FL Travel Agent
Super Agent

Jenese Nieves

Deltona, FL · 4 Years of Experience

Grey Travel Agency, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(17)
100% Recommended
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect ... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Itineraries
Client Testimonials

Areas of expertise

Destinations:

Bahamas, Florida, Dusseldorf, Cancun, Colorado Springs

Interests:

All Inclusive, Bachelorette Parties & Girlfriend Getaways, Cruises, Disney Vacations, Family Vacations

Suppliers:

Adventures By Disney , Disney, Disney Cruise Line, Iberostar, Riu Hotels

About Me

Group Cruise & Caribbean All-Inclusive Specialist

With over 24 cruises and extensive travel across the Caribbean, Hawaii, Alaska, Japan, and beyond, I help families, groups, and multigenerational travelers plan unforgettable adventures. I specialize in cruises, all-inclusive escapes, and custom itineraries—making every trip seamless, stress-free, and filled with lasting memories.
Additional Languages
Spanish

My Travel Specialties

Cruise Group & All-Inclusive Specialist

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Cruise Group & All-Inclusive Specialist
My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 24 incredible cruises with top lines like Royal Caribbean, Disney, Virgin Voyages, Cel...Read More ▶

All-Inclusive Specialist

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All-Inclusive Specialist
From couples escapes to family getaways, I love helping travelers relax, recharge, and enjoy a truly stress-free vacation. All-Inclusive resorts are my passion—no surprise charges, endless dining, and everything you need in one beautiful place. I specialize in the Bahamas, Caribbean, and M...Read More ▶

Ocean and River Cruise Specialist

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Ocean and River Cruise Specialist
Cruising is my favorite way to see the world—and my specialty is helping you find the perfect one, whether it’s a luxury ocean voyage or a scenic river sailing. I’ll guide you through every detail, from choosing the right itinerary to finding the best ship for your style. I’ve explored top...Read More ▶

Family Vacation Expert

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Family Vacation Expert
Travel is even more special when it’s shared across generations. I specialize in helping families—big and small—plan vacations that are stress-free, fun, and memorable for everyone, from toddlers to grandparents. Whether it’s a cruise, an all-inclusive getaway, or a custom itinerary, I foc...Read More ▶

Orlando Attractions Expert

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Orlando Attractions Expert
Living just outside of Orlando means I’m surrounded by world-class theme parks and attractions—and I’ve made it my mission to know them inside and out. From Walt Disney World and Universal Orlando to hidden local gems, I can help you plan the perfect itinerary for every age and interest. W...Read More ▶

Carnival Cruise Expert

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Carnival Cruise Expert
As a Platinum-level Carnival Cruiser, I know their ships, itineraries, and perks inside and out. I’ve sailed multiple Carnival itineraries across the Caribbean and beyond, and I love helping clients get the most out of their Fun Ship experience. From choosing the perfect stateroom to navig...Read More ▶

Family Winter Travel Specialist

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Family Winter Travel Specialist
Cold weather doesn’t have to mean staying home—winter is the perfect time for a family getaway! I specialize in planning winter vacations that keep everyone happy, from toddlers to grandparents. Whether it’s a Winter Carnaval in Quebec, Snowshoe Mountain, West Virginia, or skiing in Colora...Read More ▶

Girls Trip Enthusiast

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Girls Trip Enthusiast
There’s nothing like a girls trip—laughs that go late into the night, unforgettable adventures, and memories you’ll talk about for years. I specialize in planning getaways that are the perfect mix of relaxation, fun, and a little indulgence. From all-inclusive resorts in the Caribbean and ...Read More ▶

Iberostar Hotel & Resorts Specialist

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Iberostar Hotel & Resorts Specialist
Iberostar Hotels & Resorts are where luxury meets relaxation, and I love helping travelers experience the best each property has to offer. From adults-only escapes to family-friendly resorts, I know which locations deliver incredible amenities, dining, and experiences. Having sailed and st...Read More ▶

RIU Hotel & Resorts Specialist

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RIU Hotel & Resorts Specialist
I’m passionate about helping travelers find the perfect all-inclusive escape, and RIU Hotels & Resorts are some of my favorites. With firsthand experience at multiple properties, I know which resorts deliver the best amenities, dining, and family-friendly (or adults-only) experiences. Whet...Read More ▶

Riverside Luxury Cruise Enthusiast

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Riverside Luxury Cruise Enthusiast
River cruising is my favorite way to experience Europe—and Riverside Luxury Cruises sets the gold standard. I help travelers discover luxury river cruises that feel personal, unhurried, and deeply immersive, pairing elegant ships with thoughtful planning before, during, and after the cruise. ...Read More ▶

Baby & Toddler Travel Expert

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Baby & Toddler Travel Expert
Traveling with little ones can be challenging—but it can also be magical when everything’s planned with their needs in mind. As a mom to a busy toddler, I understand the extra thought (and patience!) that goes into family vacations. I specialize in helping families with babies and toddlers...Read More ▶

Caribbean Travel Expert

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Caribbean Travel Expert
The Caribbean is my happy place—and my specialty. I’ve explored its sun-soaked islands, from the turquoise waters of the Bahamas to the vibrant shores of Jamaica, and I love helping travelers experience the best each destination has to offer. Whether you’re dreaming of a cruise, an all-inc...Read More ▶

Disney World Specialist

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Disney World Specialist
Hi there, I'm Jenese Nieves and I'm excited to introduce myself as your go-to travel advisor for all things Disney World! I've been in the travel industry for over a year now and I can confidently say that my passion for travel and helping others plan their dream vacations has only grown stronger...Read More ▶

REVIEWS

Rating: 5.0
17 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 17 reviews

Vaca 2024
Reviewed By Schreiber's - Deltona, FL. | Traveled to Puerto Rico ~ Caribbean
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect trip for my family.
✓ I would recommend this agent to my family and friends.
6 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Great Disney Cruise
Reviewed By Pattil712 - Deland, Fl | Traveled to Bahamas | Caribbean
Excellent Disney cruise booked with Grey Travel. She did an excellent job and made sure we knew about all the extras. Would definitely book with her again!
Jenese Nieves responded
"Thank you so much Patti! Can't go wrong with a Disney cruise! :-)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most uniquely curated vacation ever!!!
Reviewed By J&KD - Orlando, FL. | Traveled to Italy | Europe
WHAT AN EXPERIENCE THIS WAS!!! From beginning conversations of wants/needs, to a fully curated and unique vacation package, it was a big lift and Grey Travel Agency came through better than I could've ever imagined! We can't thank you enough Jenese and Grey Travel Agency for fulfilling my dream trip to Rome, Florence, and Venice for my wife! The memories of her smiles and laughter will forever be embedded in my soul!
Jenese Nieves responded
"Thank you, it was such a pleasure planning this amazing trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best Disney Cruise!
Reviewed By Jleelo - Haverstraw, NY | Traveled to Port Canaveral | Florida | USA
We recently booked a Disney Cruise through Grey Travel Agency, and I cannot recommend her enough! From the very start, she was incredibly attentive, ensuring all our questions were answered and guiding us through the entire process. Not only did she handle the booking flawlessly, but she also went above and beyond by sending us helpful reminder emails and staying available for any last-minute questions we had. What really stood out to us were the tips and useful information she provided before we even set sail. Her insights on onboard activities, dining options, and excursion recommendations helped us make the most of our trip. It felt like we had a personal concierge looking out for us throughout the entire experience. If you're planning a Disney Cruise (or any other vacation), Grey Travel Agency is absolutely the person to call! Her professionalism, proactive communication, and dedication made our trip so much more enjoyable and stress-free. We’ll definitely be reaching out to her for our next adventure!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Girls trip done right!
Reviewed By Danigirl89 - Orlando, Florida | Traveled to Honduras | Central America
Jenese did such a great job planning and keeping me informed on options for a girls trip I recently took on a cruise. From the early planning of locating the right cruise ship and stops to notifying me of excursions to add on, she was great to work with. Can’t wait to book my next trip with her! Highly recommend Jenese for all your travel needs!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge, Programs and Preferred Supplier Knowledge. This is a two year study program.
Seacademy - Gold Certification
Seacademy - Gold Certification
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
RIU Specialist
CTA - Certified Travel Agent -The Travel Institute
Puerto Rico Travel Expert
Certified : All Disney Destinations
CLIA - Accredited Cruise Counsellor
Certified Universal Orlando & Hollywood Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Dusseldorf, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Must Do:
Christmas Markets
Colorado Springs, Colorado, USA
Been There 3 Times
Jenese was phenomenal in the process extremely smo...
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Must Do:
Garden of the Gods
Puerto Rico, Caribbean
Booked It 2 Times
Been There 2 Times
She was very helpful and informative. She was abl...
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Must Do:
El Yunque Rainforest
Rhine Valley, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Ketchikan, Alaska, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
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Denver, Colorado, USA
Booked It
Been There 3 Times
Jenese was phenomenal in the process extremely smo...
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Oahu Island, Hawaii, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
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Must Do:
Pearl Harbor
Bahamas, Caribbean
Booked It
Been There 10 Times
Excellent Disney cruise booked with Grey Travel. S...
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Bonn, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Quintana Roo, Mexico
Been There 4 Times
Jenese was attentive, sincere and thorough through...
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Must Do:
Xcaret park
Winter Park, Colorado, USA
Been There
Jenese was phenomenal in the process extremely smo...
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West Virginia, USA
Been There
We recently booked a Disney Cruise through Grey Tr...
Read more
Must Do:
SnowShoe Mountain
Quebec City, Quebec, Canada
Booked It
Been There
Jenese provided exceptional service! She managed m...
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Turks and Caicos Islands, Caribbean
Booked It
Been There 2 Times
Jenese was awesome in helping coordinate 28 people...
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Paris, France, Europe
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Must Do:
Catacombs, Eiffel Tower
Cancun, Quintana Roo, Mexico
Booked It 8 Times
Been There 4 Times
Jenese was attentive, sincere and thorough through...
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New York City, New York, USA
Booked It
Been There 10 Times
We recently booked a Disney Cruise through Grey Tr...
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Eagle Beach, Aruba, Caribbean
Booked It 2 Times
Been There
She was very helpful and informative. She was abl...
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Bimini Islands, Bahamas, Caribbean
Booked It 4 Times
Been There
Jenese is a great travel agent to work with. She t...
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Amber Cove, Dominican Republic, Caribbean
Booked It
Been There
Our experience was speechless. I have travel and u...
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La Romana, Dominican Republic, Caribbean
Booked It
Been There
Our experience was speechless. I have travel and u...
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Punta Cana, Dominican Republic, Caribbean
Booked It 6 Times
Been There
Our experience was speechless. I have travel and u...
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Montego Bay, Jamaica, Caribbean
Booked It
She was very helpful and informative. She was abl...
Read more
Ocho Rios, Jamaica, Caribbean
Been There
She was very helpful and informative. She was abl...
Read more
Must Do:
Blue Hole
Curacao, Netherlands Antilles, Caribbean
Booked It
Been There
She was very helpful and informative. She was abl...
Read more
St. Kitts, St. Kitts and Nevis, Caribbean
Been There
She was very helpful and informative. She was abl...
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St. Maarten, St. Martin, Caribbean
Been There
She was very helpful and informative. She was abl...
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St. John Island, Virgin Islands, Caribbean
Booked It
Been There
She was awesome, very patient and respectful alway...
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St. Thomas, Virgin Islands, Caribbean
Booked It
Been There
She was awesome, very patient and respectful alway...
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Belize City, Belize, Central America
Booked It 2 Times
Been There
Jenese did such a great job planning and keeping m...
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Mahogany Bay, Honduras, Central America
Booked It 2 Times
Been There
Jenese did such a great job planning and keeping m...
Read more
Roatan, Honduras, Central America
Booked It 2 Times
Been There
Jenese did such a great job planning and keeping m...
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Kyoto, Japan, East and Southeast Asia
Been There
Excellent Disney cruise booked with Grey Travel. S...
Read more
Must Do:
Fushimi Inari Shrine
Osaka, Japan, East and Southeast Asia
Been There
Jenese was phenomenal in the process extremely smo...
Read more
Must Do:
Dotonbori
Tokyo, Japan, East and Southeast Asia
Booked It
Been There
Jenese has provided us excellent service. All our ...
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Tokyo Disneyland, Japan, East and Southeast Asia
Been There
We recently booked a Disney Cruise through Grey Tr...
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London, England, Europe
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Must Do:
Christmas Markets
Cologne, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Must Do:
Cologne Cathedral
Koblenz, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Mainz, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Mannheim, Germany, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Athens, Greece, Europe
Booked It 2 Times
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Mykonos, Greece, Europe
Booked It
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
Read more
Santorini, Greece, Europe
Booked It
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Italy, Europe
Booked It
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Naples, Italy, Europe
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Rome, Italy, Europe
Booked It 2 Times
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Sicily, Italy, Europe
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Vatican City, Italy, Europe
Been There
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Venice, Italy, Europe
Booked It
WHAT AN EXPERIENCE THIS WAS!!! From beginning conv...
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Alaska, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
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Glacier Bay, Alaska, USA
Booked It
Been There
We recently booked a Disney Cruise through Grey Tr...
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Icy Strait, Alaska, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
Read more
Skagway, Alaska, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
Read more
Tracy Arm, Alaska, USA
Booked It
Been There
We recently booked a Disney Cruise through Grey Tr...
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Washington D.C., District of Columbia, USA
Booked It 2 Times
Been There
We recently booked a Disney Cruise through Grey Tr...
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Clearwater Beach, Florida, USA
Been There 5 Times
We recently booked a Disney Cruise through Grey Tr...
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Daytona Beach, Florida, USA
Been There 100 Times
We recently booked a Disney Cruise through Grey Tr...
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Jacksonville, Florida, USA
Been There 3 Times
We recently booked a Disney Cruise through Grey Tr...
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Miami, Florida, USA
Been There 4 Times
We recently booked a Disney Cruise through Grey Tr...
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Orlando, Florida, USA
Booked It
Been There 100 Times
We recently booked a Disney Cruise through Grey Tr...
Read more
Must Do:
Walt Disney World, Universal Studios, SeaWorld
Atlanta, Georgia, USA
Booked It
Been There 3 Times
We recently booked a Disney Cruise through Grey Tr...
Read more
Must Do:
Georgia Aquarium
New Orleans, Louisiana, USA
Been There
We recently booked a Disney Cruise through Grey Tr...
Read more
Las Vegas, Nevada, USA
Been There
We recently booked a Disney Cruise through Grey Tr...
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Dallas/Ft. Worth, Texas, USA
Been There
We recently booked a Disney Cruise through Grey Tr...
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San Antonio, Texas, USA
Booked It
Been There
We recently booked a Disney Cruise through Grey Tr...
Read more

My Photo Albums and Videos

Rome & Greek Isles cruise - October 2025
View Album

    My Travel Stories

    Snowmobiling in Winter Park, Colorado

    Snowmobiling in Winter Park, Colorado

    Growing up my family and I would go on an annul trip together. Of course, as we get older and we start our own families things start to change and the trips started to be fewer and further apart.  My brother had a trip planned but the girl wasn't able to make it, he invited me. Somehow my parents got invited too. The four of us had our fi...
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    Client Testimonials

    First Time Cruiser
    Our family FINALLY decide to book a cruise. My research suggested using a travel agent (if you're on the fence, do it). What I love about Jenese is that she's an experienced traveler and has the tips and info you might want to know in your own travels. She's professional, responsive, and is genuinely invested in you going out into the world making your very own adventures. And follow her socials for helpful quick tips- esp for all you cruisers out there!
    Paige B
    Celebrity Group Cruise
    We worked with Jenese to book a group cruise and had an amazing time! She was so great to work with and very attentive to all our questions & requests. The entire process was effortless. Highly recommend booking your next trip with Grey Travel!
    Jennifer B
    BESbswy