This was so easy.
Reviewed By Louise Sis - Portland, Oregon | Traveled to London ~ England ~ Europe
We've been planning our own trips for years but haven't done a cruise before and wanted some help with planning. She asked us a lot of questions about what we wanted to experience, our prior travels, what we like and don't like, and our budget. We were on the phone for 20 minutes or so. A couple days later we had a travel plan with options for cruises, hotels, and flights that all matched what we were looking for and our budget. We gave her our selections and she took care of the rest, even helping us navigate the airport and detailing where and how to ride the Tube to our hotel. We felt really prepared for this trip and what to expect on our first cruise, and she saved us a lot of time figuring out all the things we didn't know we didn't know.
Keri-Ann White responded
"Thanks, Louise! It was such a pleasure getting to help you with this trip! I'm so glad that you felt well prepared to travel - you asked really great questions! I could tell from the beginning how much this trip meant to you, and really appreciate the trust you placed in me to help plan it. "
✓ I would recommend this agent to my family and friends.
6 of 7 people found this review helpful. Was this review helpful to you?YES|NO
She's the only one for us!
Reviewed By Jimmy-Boy - edmonton, Alberta | Traveled to Mexico ~ Mexico
Keri-Ann has planned several trips for our family to Alaska, Mexico, and various places across the US and Canada. We followed her from her old agency when she branched out on her own and will continue to call her for every vacation. Our most recent trip, over the holidays, was impacted by the winter storm that cancelled thousands of flights the week before Christmas. Her advice to fly to the cruise port a day early and the hours she spent working with the airlines to rearrange our flights made it so our whole family arrived from our various starting points in time for the cruise. That wouldn't have happened without her help.
Keri-Ann White responded
"Jim, thank you for your continued patronage and thoughtful review! Those flight cancellations were tricky to navigate and I was so glad we managed to get everyone there on time! (And thank you for the card and photo! Your grandkids are the cutest!)"
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Our first retirement cruise was wonderful.
Reviewed By Nick and Charlie - Vancouver B.C. Canada | Traveled to California ~ USA
As seniors we struggled with trying to set up our first cruise vacation by ourselves.
We got completely overwhelmed. Keri-Ann made things so much easier for us; even saving us money! We are already deciding where she can send us for our second retirement vacation. It was a pleasure working with this young lady. Thanks Keri-Ann.
Keri-Ann White responded
"Hmm... you called me young lady, that must mean Charlie is writing this! :D Charlie, I am SO glad I got to meet you and Nick, and then get to know you both better while we planned your cruise. I am excited for your future travel and very grateful that I get to be a part of your grand adventure! All the best to you both!"
✓ I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Friendly, attentive, incredible service!
Reviewed By Dodi S. - North Battleford, Alberta | Traveled to Alaska ~ USA
Keri-Ann was readily available to answer questions and help us find the perfect vacation. Not having to organize our own trip added to the enjoyment of our travels. Her efforts to find us the best possible value, accomodations and travel spots were truly appreciated. We are already working with her for our next cruise!
Keri-Ann White responded
"Thank you, Dodi! I'm so glad you and Greg enjoyed Alaska and that the hotel in Vancouver was what you were looking for. (It's now a part of my regular offerings, and I'll be staying there myself next month, thanks to your review!)
Next stop, Puerto Vallarta!
"
✓ I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Great trip planned by an amazing travel agent!
Reviewed By Joe S. - Bellevue, Washington | Traveled to Alaska ~ USA
Keri-Ann did a fantastic job of putting together our family's vacation. She really knows Alaska and helped us with all the details that made our Alaska cruise everything that we were hoping it would be! The hiking excursion she recommended at Mendenhall, seeing whales from the ship, and the day in Glacier Bay were some of the highlights for us. This was a great experience and I'll be calling her again for our next trip.
Keri-Ann White responded
"Thanks Joe! I enjoyed working with you and am so glad you finally got to experience Alaska!"
✓ I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Alaska bound in ‘25!
Reviewed By Leah - Seattle, WA | Traveled to Alaska ~ USA
Keri-Ann is knowledgeable and great to work with as my family had a lot of questions about cruises! She was attentive to our needs and changing life circumstances, yet not pushy when we needed time to make decisions.
Keri-Ann White responded
"Thank you, Leah! I'm so glad that ALL of you get to enjoy this special trip together. Alaska is beautiful!"
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
She made it our way
Reviewed By Libby B. - Tuscon, Arizona | Traveled to Iceland ~ Europe
Kerri-Ann planned a great itinerary for us so we could drive ourselves and take time to hike to all the places the tours don't go to or don't stay long enough at. We really enjoyed the Skoga Trail, so thanks for that tip!
✓ I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
NO Hiccups
Reviewed By Angelgirl - Henderson, Nevada | Traveled to Nassau ~ Bahamas ~ Caribbean
Trip was smooth sailing ( see what I did there?) Keri-Ann was easy to reach when we had questions en route. A great experience.
Keri-Ann White responded
"Jennifer, yeah, I see what you did! So glad the girls trip was everything you wanted it to be! You all were a blast to work with!"
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Everything we hoped it would be!
Reviewed By Pams333 - Edmonton, Alberta, Canada | Traveled to Galveston | Texas | USA
We needed this vacation to be easy to plan and execute and Keri-Ann delivered. She listened to our needs and gave suggestions that were perfect for us. She was available for us along the way with any questions that we had and was very knowledgeable. The trip went perfectly and we’re so glad we used Keri-Ann as our travel agent.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Everything we hoped it would be!
Reviewed By Pams333 - Edmonton, Alberta, Canada | Traveled to Galveston | Texas | USA
We needed this vacation to be easy to plan and execute and Keri-Ann delivered. She listened to our needs and gave suggestions that were perfect for us. She was available for us along the way with any questions that we had and was very knowledgeable. The trip went perfectly and we’re so glad we used Keri-Ann as our travel agent.
Keri-Ann White responded
"Thank you, Pam! I'm so glad for the opportunity to help, and that this trip was everything you needed it to be. Looking forward to the next one!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Made our trip that much better!
Reviewed By MWS - Edmonton, Alberta | Traveled to Galveston | Texas | USA
Keri did an amazing job of preparing us for our first cruise and making the experience that much better by helping us know what to expect, what options were right for us and keeping us up to date on everything we needed to do. She really knows how this should be done and does it!
Keri-Ann White responded
"Thank you Mike! Such a privilege to work with both of you on this trip!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
An amazing trip!!
Reviewed By Carmen - Duvall, WA | Traveled to Orlando ~ Florida ~ USA
Keri-Ann was so helpful in planning our trip to Universal Studios in Orlando. She listened to our needs and came up with options for us to choose from.
Keri-Ann White responded
"Thank you for trusting me with your special trip, Carmen!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Exactly the trip we needed!
Reviewed By Carl - Edmonton Alberta | Traveled to Bahamas ~ Caribbean
Keri-Ann helped us plan the trip we desperately needed. As we had things unexpected pop up on us she was there calling and settling all our plans before we even got to them. She was available at any time we needed her and always happy to help!!!
Keri-Ann White responded
"Thank you for your kind words! I'm so glad you got to enjoy the cruise and make some happy memories together!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
There will be Encores !
Reviewed By Theatre Mom - Alberta | Traveled to Alaska | USA
We are working with Keri-Ann to organize a cruise for a bunch of theatre kids (and their theatre parents.) She really gets what we’re all about and has gone above and beyond to make this trip special, even organizing some unique experiences just for our group. She’s made this process easy and fun. We’re already counting down the days, and I know this is going to be a trip none of us will forget!
Keri-Ann White responded
"Thank you for your kind words! I'm really excited for you all of you!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Journey to the Galapagos
Reviewed By Terri H. - Queen Creek, AZ | Traveled to Galapagos Islands | Ecuador | South America
Keri-Ann was on top of everything. Super communicative and helpful-helped us stay on top of all aspects of the trip. Sent us great stuff in advance that helped us prepare for our on-shore and off-shore adventures. I (WE!) really appreciated her attention to detail and keeping us on track with the APP she uses. I am already using her on a couple of other trips!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another wonderful cruise experience
Reviewed By Kate Smith - Duval Washington | Traveled to Alaska | USA
Keri-Ann has helped me plan several trips for my family and most recently a graduation trip for my son and some of his friends. The resorts she recommended were great, and when we couldn't decide she helped us get day passes and transportation to visit the second resort. (And saved some $$$ by planning it this way.) She gave us the best of both worlds! Highly recommend!
Keri-Ann White responded
"Thanks, Katy! Always love working with your family!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Friends recommended Keri-Ann after we messed up on our own.
Reviewed By LoveitP&A - Ardrossan Alberta | Traveled to Alaska | USA
We weren't as clever as we thought when we used the internet to book our first cruise. Successful booking on our own? Everything fell apart in just a couple weeks. Hidden costs, no perks and our estimated budget started to go out the window. Fortunately friends suggested getting help from Keri-Ann. Since it had been only 15 days from our self-booking time we were within the allotted time limit to transfer the cruise to an advisor. The hidden costs (extras that were not included in our initial booking) became included in the lower cruise price. Her skill in finding us perks that we never thought of and still staying within our original budget blew us away. She listens, understands and has completely open communications. Even with our different time zones she made herself available to answer all our questions. This is the advisor you need to seek.
Keri-Ann White responded
"Thank you for your kind review! Cruise offers and small print can be confusing and part of my job is to help you understand the fine print so you can make the best decisions for you - and you are certainly not the first to come to me after the fact! I am so glad that I could help you get the cruise experience that you really wanted. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
We would definitely recommend booking with Keri-An
Reviewed By Kara & Marian - Seattle, WA | Traveled to Alaska | USA
Keri-Ann was great. She managed to get our group cabins relatively close to each other in quieter area of the ship. She answered all our questions straight away and came up with fabulous suggestions. We would definitely recommend booking through her.
Keri-Ann White responded
"It was such a joy to coordinate your family's getaway. Knowing that everyone had a fantastic time makes me so happy! I'm here whenever you're ready to plan your next group adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO