The Hawaiian Islands

Carolyn has been nothing short of fantastic! We ended up having extreme circumstances with our scheduled trip, and she went above and beyond to work for us until it was resolved. We highly recommend her!

We have worked with Carolyn for many years and continue due to her personal touch with every trip we do. Her attention to detail is excellent. She has has always guided us in our decisions and been spot on. On one of our trips we were going to miss our connection from Atlanta to Hawaii due to our plane having to re route due to a medical condition on board... I called Carolyn and she got us a connection thru LA and if it wasn’t for her help it would have taken us 2 days to get to Hawaii... we were forever grateful. She truly cares about her clients and it shows. We would never use anyone else for our travel. My trip to Italy was amazing due to her attention to detail. She worked hard to coordinate our flights to connect with our friend from Boston on our way there and back.

There was 13 of us traveling internationally. Carolyn took on that challenge and did it flawlessly. Very informative and patient with all of us. We all had such a great experience because of her! We can't thank her enough

Carolyn is hugely qualified and very very dedicated to her clients: namely my wife and I. 100% recommendation for ANY TRAVEL.

Carolyn is very helpful when booking our trips. We have booked multiple trips with her and she has made each one an easy and seamless process. She really takes the stress out of booking a trip.

Carolyn is a true treasure to work with. She listens to one’s needs and has fantastic suggestions. Once you pick a location Carolyn has many suggestions and fabulous ideas , she is very detailed on all ideas

Carolyn has been great to work with now and in the past. She is very knowledgeable about the details and she is always available to answer questions either via email or phone. I will use Carolyn for all my travel plans.
Unfortunately, this trip had to be cancelled because of the pandemic going on. Carolyn was great through the whole experience and kept us updated on our options and deadlines for cancelling or taking a voucher. As sad as it was to cancel, Carolyn made the experience easier to deal with.

We trusted Carolyn to plan our first European vacation to celebrate our 30th anniversary. She delivered BIG TIME. Her experience, knowledge, skill and advice were on point! She made things easy and smooth from beginning to end on our 15 day adventure! 5 out of 5 stars! ????? This was from our follow up email with Carolyn: Hi Carolyn - Thank you! The trip exceeded our expectations. I already told you about Athens and the hotel. Absolutely wonderful! We really enjoyed the cruise. The ship was beautiful. The shows were great. The food was excellent. They celebrated our anniversary and Suzanne's birthday (thank you). The nightlife was fun! Our cabin location close to the elevator was ideal (we know that was not by accident). The itinerary was excellent. Our favorites were Santorini and Mykonos. Absolutely beautiful places. We enjoyed the historic ruins in Ephesus,Turkey too. H10 Cubik hotel in Barcelona was great! Really couldn't have a better location for exploring the Gothic Quarter. Again, the staff celebrated our anniversary and birthday with champagne and sweets (thanks again). Over 4 days, we saw all the amazing sites (churches, markets, architecture, food, beaches, history, etc.). We absolutely loved Barcelona! The people were great and the food was fabulous. Everything went very smooth from Detroit to Athens to boarding the ship to Barcelona and back. We both want to thank you for your efforts, knowledge, and advice. 5 star! Our first European trip was not nearly as "scary" as we thought in our minds! Thank you! Suzanne already wants to plan another European trip with you. We'll be in touch soon. Thanks again, Richard and Suzanne

Carolyn was truly a pleasure to work with. From the very beginning of the process, she asked us questions about our goals for our honeymoon. We felt like we are able to share with her our preferences, and that she really heard us. From there, she made suggestions about different places that would be a good fit. When we landed on a destination, Carolyn made the booking process easy and seamless. She had very thorough communication and set everything up for us. The actual travel days were smooth and the resort was absolutely a dream!

Carolyn was extremely helpful with recommendations and general information regarding Hawaii as we knew little about the various islands.

Carolyn took all the worry out of booking this 2 week tour. She was able to get answers to all of our questions and made sure we didn’t forget to take care of any details. I will definitely book with her in the future

Carolyn made booking our trip very easy. We told her what we were looking for and she gave us a few choices/options. She was thorough, answered all our questions, and even gave us extra tips about things we would have not thought about. We felt she really took the time to make sure we had a great experience.

We are out of state clients, all communication including phone was excellent

Carolyn was very professional and gave us a wonderful trip! She did everything to to make our trip experience go smoothly! I would for sure use her again!

Easy to work with

My parents as well as my husband and I have had the pleasure of working with Carolyn for many years! She has helped us plan lots of trips - from cruises to Mexico! Carolyn is able to pinpoint exactly what our needs are, so our entire family always has the best time!

Carolyn is The World's Best travel agent. She knows the industry top to bottom. She uses her vast experience to provide pertinent information, allowing clients to make informed decisions. Her after the sale service is second to none. in short, Carolyn is The World's Best.

My Husband and I have been wanting to go to Italy for almost a decade, and when we finally had the opportunity to go, I knew that we needed help planning the trip. I am so glad that we found Carolyn Kowalik. She genuinely listened to all of our wants and needs for the trip and was able to keep us within budget. Carolyn did a fantastic job, ensuring that everything from our hotels to transportation was top notch. I know that we could not have planned this trip without her help. My Husband and I will definitely be planning more trips and will for sure be asking for Carolyn's assistance with our next trip. She is a wonderful person and asset to your team, and I look forward to a long working relationship with her.

Carolyn quickly became a trusted resource for our recent vacation to Ireland. She helped us evaluate our options between taking a guided tour or an independent trip. She really listened to what was important to us, and together we planned an amazing vacation that truly met our needs!

I have worked with Carolyn twice now and she always delivers! We planned a trip completely by email and it was a breeze! Carolyn was very attentive and responded quickly! Will definitely have Carolyn’s help on future vacations!

Working with Carolyn made for a great trip! She was instrumental in making the decision of which resort to choose and she definitely pointed us in the right direction. Due to poor weather she helped adjust my flight and again came to the rescue when the resort didn't have the proper information. We would have been lost without her!

My first trip using Carolyn was for a trip in 2020. She was amazingly patient as the wheels were coming off during Covid and we were all thrown into new territory of negotiating travel. Carolyn worked with our entire group (probably close to 20 families) to do what each of us felt comfortable with at that time. The borders closed and that trip was canceled.

Fast forward 2022. We booked a trip to Cancun with 2 other couples. Carolyn made the entire trip so easy. Made great recommendations. Got us great deals. Sent out reminders and tips. She was amazing. I would be hard pressed to plan a trip without her guidance. I’m 56 and have never used a travel agent. Now I understand the value of turning a trip over to someone who knows what they’re doing.

Carolyn was VERY responsive throughout the entire process, from booking, to pre-trip and finally post-trip. Even when the hotel had an issue with the reservation, she was on top of getting it resolved! She took the worries out of travel.