Mexico!!!
Reviewed By Butters - Racine WI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Deanna was very helpful with helping us plan our first trip to Mexico. She answered any questions we had quickly and recommended a great resport.
✓ I would recommend this agent to my family and friends.
21 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Prettiest resort and so relaxing!
Reviewed By JaD - Tulsa, OK | Traveled to Cancun ~ Quintana Roo ~ Mexico
Deanna was great to work with. Told her what we wanted and somewhere on a beach and price range. She sent back an email with about 3 suggestions and we checked them out online and picked Cancun. Live Aqua was the best all inclusive. Beautiful very nice and beach and ocean were a gorgeous teal. Will definitely return.
Deanna Pederson responded
"Thank you for your review!
- LaMacchia Travel"
✓ I would recommend this agent to my family and friends.
20 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Trip!
Reviewed By Woody - Oconomowoc, WI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Deanna was a pleasure to work with as she was attentive to our needs and responsive to our many questions. With this being a very important and meaningful vacation (our honeymoon), we had a tough time making a decision as to where to go, as everywhere seemed to be 5 star! . Deanna was extremely knowledgeable about the resorts and locations, which made our decision to choose the Hard Rock in Riviera Maya easy. I'm sure I was a more difficult customer seeing as I had many questions, but Deanna never showed any frustration and was always eager to help. If you're looking for insight and pro-activeness regarding travel, do not hesitate to reach Deanna!
✓ I would recommend this agent to my family and friends.
19 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Best family trip
Reviewed By Family - Kenosha WI | Traveled to Orlando ~ Florida ~ USA
It was great she was such a great help!
✓ I would recommend this agent to my family and friends.
22 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Best Honeymoon!
Reviewed By Beth - Greencastle, IN | Traveled to Negril ~ Jamaica ~ Caribbean
I cannot say enough great things about working with Deanna. She was so helpful with everything, especially with us living out of state. She took the time to answer any and all questions that I had (and there were a lot!). She also took the time to meet with my mom and I to discuss possible locations for my honeymoon (my fiancé was working and couldn't make the meeting). She made sure to follow up multiple times and assist in any way possible. I cannot recommend Deanna enough! Working with her and the entire staff at LaMacchia was amazing!
✓ I would recommend this agent to my family and friends.
18 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Wonderfull Stress free honeymoon
Reviewed By Ashley H - Kenosha, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was great, we had never worked with an agent and she was so fantastic in taking the stress off of us in planning of our honeymoon! She was able to match a perfect resort to our personalities. We are looking forward to planning our anniversary trip with her!
✓ I would recommend this agent to my family and friends.
26 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Great Agent; Medicore Resort
Reviewed By LThomas - Kenosha, WI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
This is not the first time we have worked with Deanna, nor will it be the last, in planning our vacations.
One thing we commented on while at the resort was the value that Deanna was able to provide us in helping us secure a resort based on what we wanted to accomplish during our trip. It was obvious that that was not the case for a few others at the resort. Our goal was to do nothing while on this vacation... it was meant to be a quiet, restful trip of nothingness - The Excellence is a great resort for that. Unfortunately, not everyone got that same message.
Although the staff at The Excellence was nothing short of fantastic, the food was decent (not spectacular), the grounds were well maintained, etc. I would not return to this resort. The floor above us sounded like they were having an all-night party with Irish Dancers with the amount of hammering that took place to the wee-hours of the morning. The WiFi was awful which was EXTREMELY frustrating.
✓ I would recommend this agent to my family and friends.
24 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trip! Love this place.
Reviewed By Lisa - Kenosha, Wi | Traveled to Playacar ~ Quintana Roo ~ Mexico
Deanna was very accommodating and helpful. She was with us every step of the way as we prepared for our trip!
The location was fabulous and can not wait to go back!!
Deanna Pederson responded
"Thank you for your review and kind words. I look forward to working with you again."
✓ I would recommend this agent to my family and friends.
21 of 37 people found this review helpful. Was this review helpful to you?YES|NO
30 year anniversary
Reviewed By Renee - Kenosha | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We had 7 people travel to Now Larimar in Punta Cana. Deanna was able to coordinate all of our travel plans.
✓ I would recommend this agent to my family and friends.
16 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Great Travel Agent
Reviewed By Leslie - Racine, WI | Traveled to Jamaica ~ Caribbean
She was extremely efficient and responsive when booking our vacation. Ensured that the two couples that were traveling together received rooms together on the resort and similar flights since we were coming from different locations. Would highly recommend her and will definitely use her again on our next vacation.
✓ I would recommend this agent to my family and friends.
21 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Most relaxing and beautiful resort!
Reviewed By Tracy - Kenosha, WI | Traveled to Jamaica ~ Caribbean
Deanna was very prompt and detailed about answering all my questions. She included some very important travel details to ensure our travel days were stressless.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Best beach ever!
Reviewed By Jill M - Verona, WI | Traveled to Turks and Caicos Islands ~ Caribbean
She has great insight and really listens to what you're looking for in your trip. We have worked with her several times and she seems to really know our family and knows what we would like. She is always open to questions and input.
✓ I would recommend this agent to my family and friends.
15 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever!
Reviewed By Julie - Edgerton WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was on top of everything and very easy to work with. She handled everything.
✓ I would recommend this agent to my family and friends.
17 of 32 people found this review helpful. Was this review helpful to you?YES|NO
another great trip Deanna had planned for me.
Reviewed By Tonia P - Edgerton, WI | Traveled to Mexico
Deanna was great!! Deanna put in the extra effort to make sure that my vacation was covered completely. All was arranged from the transportation to the resort stay. Deanna make it easy to do destination trips!!! I will defiantly recommend Deanna to anyone that asks about a travel vacation.
✓ I would recommend this agent to my family and friends.
18 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Trip!
Reviewed By Jennie - Racine | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was very helpful in helping us plan our trip to Punta Cana! She has helped us in the past with other vacations and we've always had a great experience. She was prompt in response to any questions we had and we would highly recommend her!
✓ I would recommend this agent to my family and friends.
14 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Not our best service
Reviewed By Christopher - Washington DC | Traveled to Hawaii ~ USA
This wasn't the best experience we have had traveling. It was my family's first time using a travel agent and we were not trilled with the experience. My expectation was that with an agent much of the work of planning a trip and traveling would be done for us. That proved to not be the case. To start I asked for a detailed itinerary of the excursions we would be taking and all of the necessary steps we needed to take to prepare. What I got a a series of tickets and a paragraph of instructions that detailed a week and a half long trip. It wasn't organized by day or time and it required us to call most of the locations to get details that were either left out of the email or told to us months before. We also got incorrect detail on things like phone numbers for hotels we were staying. At one location we only had one room reserved even though we paid for two. It wasn't the kind of service I expected given that we were paying so much more to have an agent.
Deanna Pederson responded
"I’m sorry that your experience felt lacking. We pride ourselves on our service. I wish we had more interaction with you prior to the trip but your mother was our trip contact. When I reached out to her after the trip, she said everything was wonderful except the confusion on the 2nd reserved room which was fixed right away. You "paying more to use an agent” is not true as you weren't charged for our services. We would love another chance to show you how great it can be to work with our agents.
"
19 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Best sister trip ever!
Reviewed By Lb - Cave Creek, AZ | Traveled to Maui Island ~ Hawaii ~ USA
Deanna was very professional and pleasant. Deanna provided us with excellent service. Everything went perfect!
✓ I would recommend this agent to my family and friends.
18 of 35 people found this review helpful. Was this review helpful to you?YES|NO
Family of 10
Reviewed By Laurie - Kenosha Wi | Traveled to Florida | USA
We had the best time everything was perfect!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Mediterranean Cruise
Reviewed By OH traveller - New Springfield Ohio | Traveled to Dubrovnik | Croatia | Europe
Incredible vacation. Deanna set us up for success. The entire trip from planning, updates, air travel, the Viking cruise and return home went off without a hitch.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Family a vacation
Reviewed By Jenny - Genoa City, Wi | Traveled to Cancun | Quintana Roo | Mexico
Deanna was great to work with. She helped me plan our family vacation to Cancún Mexico. Riu Palace resort was excellent. I would highly recommend Deanna when planning a vacation
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another amazing trip!
Reviewed By Keith - Salem Wi | Traveled to Aruba | Caribbean
Deanna has always done an amazing job with all of our travels. This is one of many she has set up for us and they have been nothing but a smooth process all the way through. This was our first time to Aruba and we stayed at Aberostar Aruba Joia. Very new resort that is in a great location! (still under minor finishing touch construction). Staff were great, and the couple meals we did have at Joia were also very good. We love food so we went to multiple places on the island to try! Room was very modern. People on the island are very nice and it felt very safe. Best way to get around is by taxi or scooters/bikes. We tried the public bus but you do a lot of waiting around (they are on island time!). This trip and location was very relaxing, which is what we wanted! All our expectations were met! I would say the only issue we had was leaving. Aruba airport situation isn’t the best. It took all of 3 hours to get to our gate and half of that time you are standing outside sweating. As long as
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our Honeymoon Experience
Reviewed By JoshR - Kenosha | Traveled to Mexico
My wife and I had the most memorable trip thanks to Deanna. We chose Unico in Mexico as our resort and we're blown away. Then we hopped over to Florida and we left it up to Deanna for our resort and rental and she did not disappoint. Mexico was relaxing and Deanna made Florida fun! We miss the convertible mustang.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Vacation
Reviewed By T - Janesville, WI | Traveled to Mexico | Mexico
Deanna was able to help find a specific resort that fit our request perfectly for our recent girl's trip. She understood the assignment!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Jamaica Anniversary trip
Reviewed By Tim - Kenosha WI | Traveled to Jamaica ~ Caribbean
Deanna help us plan a great anniversary trip. She communicated often and helped us feel comfortable with the travel . When our nonstop flight was canceled she helped us find a convenient flight that worked for us. She set up the Limo service to the airport on late notice. This is the 6 or 7 trip booked with her and everyone has been perfect
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Was a very relaxing vacation
Reviewed By Lori - Kenosha, WI | Traveled to Jamaica ~ Caribbean
Very knowledgeable about our package we opted for and answered all our questions to our satisfaction
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!
Reviewed By Keith - WI | Traveled to Europe
Deanna has always done an amazing job for all of our travels .
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
BEST TRIP EVER!
Reviewed By Paula - Racine, Wisconsin | Traveled to Kauai Island ~ Hawaii ~ USA
Deanna was wonderful! We had our initial trip to Maui but with the fires being in the exact location of our hotel we felt it would be best to go to Kauai. She changes all of our plans without any issues at all. I cannot imagine how stressful the situation would have been without her. It truly was the trip of a lifetime.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Trip to Remember!
Reviewed By BoyMom - Mt Pleasant, WI | Traveled to Jamaica ~ Caribbean
Deanna is so great to work with and this is specifically evidenced with her knowledgeable recommendations and resources. She tirelessly and quickly responded to all of our questions, concerns, and needs ensuring we had a fantastic trip to Jamaica!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another great trip planned by Deanna
Reviewed By Tonia - Wisconsin | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was top notch!! Prompt returned reply with any question that was asked. Gave recommendations of resorts that would best fit our vacation expectations.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Spring Break to Jamaica!!!!
Reviewed By Jeremy from Wisconsin - Mount Pleasant, WI | Traveled to Jamaica ~ Caribbean
She was readily available to answer any and all questions. She had phenomenal recommendations for places, hotels, and extras for the trip. We will be using her for any and all trips in the future.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing trip
Reviewed By D - Kenosha | Traveled to Tulum ~ Mexico ~ Mexico
Great experience
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!
Reviewed By Keith - Kenosha, Wisconsin | Traveled to Mykonos ~ Greece ~ Europe
Very helpful and always makes the process go very smooth. From the planning to the return home, Deanna does a fantastic job!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
We had a wonderful trip!
Reviewed By Allen - Kenosha, WI | Traveled to Jamaica ~ Caribbean
Deanna was a wonderful travel agent and had great recommendations for us. We weren't sure exactly what we wanted to do for our vacation, but had a budget in mind. Deanna helped us make the most of our budget and gave us really good recommendations. Because she gave us such good advice we had an absolutely wonderful time!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Family Vacation!
Reviewed By JLF - Racine, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna is exceptional! She is very knowledgeable and works so hard to find us great and affordable vacation options. We have worked with her several times and we have been pleased every time. She takes her time and explains everything perfectly.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Punta Cana Blast
Reviewed By Bambino 1891 - Racine, Wi | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna answered all of our questions and helped us navigate thru Covid times we are grateful.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
So much fun in Mexico
Reviewed By Nicole - Oak creek, WI | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Deanna was great to work with! She was very responsive and able to meet our needs and what we were looking for out of our vacation. We look forward to working with her again in the future!
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of my life.
Reviewed By Hawaii lover - Kenosha, wi | Traveled to Hawaii Island ~ Hawaii ~ USA
Deanna was very helpful from our first meeting and kept us up to date on all changes.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful hotels and food
Reviewed By Kathy - Lake Suzy, Florida | Traveled to Hawaii Island ~ Hawaii ~ USA
Very thoughtful
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Everything we wanted
Reviewed By MNL - Kenosha, WI | Traveled to Dominican Republic ~ Caribbean
Deanna and the folks at LaMacchia were awesome. They listened to our needs, our COVID travelling concerns, and hit a home run! Thank you! Deanna sent us all the details we needed pre-travel to ensure our trip was as smooth as possible! The resort she picked was AMAZING! (Can't post pics or I would.) I've travelled all around the world had some great times - but I would not travel without Deanna and the great team at LaMacchia!
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Very Relaxing, Needed Trip
Reviewed By El Dorado Seaside Suites - Schultz Wedding - Salem, WI | Traveled to Cancun ~ Quintana Roo ~ Mexico
All was good! One minor issue with a difference between the initial reservation paid against showed a first floor room, however the confirmation a week before the trip showed a upper floor room. It became a quite lengthy discussion with the resort to get our first floor room we paid for. It all worked out in the end!!
✓ I would recommend this agent to my family and friends.
9 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Punta Cana Retreat
Reviewed By Craig - Gurnee, IL | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was professional, insightful, and thoughtful throughout the entire vacation booking process. Our group was looking for a relaxing island retreat and that is indeed what we got! Her knowledge of the resort and restaurants was beneficial as she provided recommendations of where to eat and what to experience. Overall, a pleasant experience from the initial phone call to when the plane touched down.
✓ I would recommend this agent to my family and friends.
12 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By The Honeymooners - Kenosha, WI | Traveled to Great Exuma ~ Bahamas ~ Caribbean
Experience was good, we felt that there wasn't anything extra the travel agent provided, that we could have not ourselves online.
18 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Family Vacation
Reviewed By Jen - Racine, WI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Had a wonderful family vacation! Deanna was great to work with. She planned everything for us and gave us some great traveling tips!
✓ I would recommend this agent to my family and friends.
18 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Another "Bucket List' location achieved. Machu Pi
Reviewed By Deb - Racine, WI | Traveled to Machu Picchu ~ Peru ~ South America
She was very pleasant to work with. She was not familiar with the locations I wanted to go to, but she did not let that deter her from providing help and getting answers to questions. Globus was a great company to travel with.
17 of 34 people found this review helpful. Was this review helpful to you?YES|NO
It was a wonderful, relaxing and great winter vaca
Reviewed By Jojet - Kenosha, WI | Traveled to Mexico ~ Mexico
Very knowledgeable and helped us immensely because it was our first time traveling out of the country.
✓ I would recommend this agent to my family and friends.
16 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Italy to Remember!
Reviewed By Lindsay - Naperville, Illinois | Traveled to Italy ~ Europe
Deanna was great to work with and very responsive to all my questions
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
very helpful for 1st time destination
Reviewed By Jill - Madison, WI | Traveled to
Deanna was very helpful and knowledgable about our destination, a place we had never been before. She gave us many very good options to chose from. She listened to what we were looking for and was "spot-on" with her recommendations. The only vacation I ever had that everything went incredibly smooth. I would call on her again for her help in the future!
✓ I would recommend this agent to my family and friends.
21 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic Cruise
Reviewed By LKang - Kenosha, WI | Traveled to Cozumel ~ Quintana Roo ~ Mexico
My husband booked the flight, hotel & cruise with Deanna. Everything went very smoothly. She quickly responded to any questions we had.
✓ I would recommend this agent to my family and friends.
13 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Great Alaskan trip.
Reviewed By Tory - Arlington Heights, Illinois | Traveled to Alaska ~ USA
Deanna put together a perfect cruise. Everything was scheduled and planned to perfection. It was a great trip.
✓ I would recommend this agent to my family and friends.
8 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Very well planned trip.
Reviewed By Mei - PLEASANT PRAIRIE | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent service and Deanna prepared us for everything. She did a wonderful job booking and planning for us.
✓ I would recommend this agent to my family and friends.
10 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Mexico 2018!
Reviewed By Laurette - Kenosha | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Deanna was very friendly, helpful and professional. She took care if everything we needed
✓ I would recommend this agent to my family and friends.
13 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Best Disney Trip EVER!!!!
Reviewed By Brittaney ?? - Park City, IL | Traveled to Orlando ~ Florida ~ USA
Deanna helped my family, and I plan our trip to Disney World. She got us the best deals! We stayed at the All-Star Music Resort on Disney grounds, and the rooms were clean! We were treated like stars, and love every minute of it. We had free transportation to all of the parks. We were advised to buy the meal plan for each person in our party, and that was the best thing we could have done. We ended up with so much food and snacks! With the meal plan, we were able to have themed meals. The Ohana luau was fantastic, make sure you go hungry! The resort was amazing and huge, both pools are accessible, and the lifeguards were so family friendly! One perk of staying at the resorts is that you don't have to hall all of your new treasures around with you. We were able to buy things and have them shipped to our room for free. That was a big help. If you're going to Disney, Deanna is the person to go to :) It was seriously y a trip to remember. -Brittaney ??
✓ I would recommend this agent to my family and friends.
16 of 36 people found this review helpful. Was this review helpful to you?YES|NO
We survived the family vacation!
Reviewed By Kim - Kenosha, WI | Traveled to Orlando ~ Florida ~ USA
Deanna is fantastic. Always available and replies quickly to any questions or inquiries. Takes cares of problems immediately. We had an ever changing flight with United and each time there was a problem, no fault of Deanna, but she resolved it quickly. She's friendly, upbeat, and very knowledge with Disney. She listens to our needs and gets us exactly what we are looking for. I would definitely recommend Deanna!
✓ I would recommend this agent to my family and friends.
18 of 40 people found this review helpful. Was this review helpful to you?YES|NO
The resort and location was perfect!
Reviewed By Peter - Racine, WI | Traveled to Hawaii ~ USA
Deanna was extremely helpful in booking our family trip to Hawaii.
✓ I would recommend this agent to my family and friends.
15 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Punta Cana- We will go back!
Reviewed By Mike - Pleasant Prairie, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Deanna was easy to work with and was great in coordinating our large group for our trip to Punta Cana. She provided selections based on our budget and ensured all travel arrangements were made. Would recommend Deanna and would definitely have plan our future trips.
✓ I would recommend this agent to my family and friends.
10 of 27 people found this review helpful. Was this review helpful to you?YES|NO
