My first cruise!
Reviewed By Tavia - Jacksonville, Fl | Traveled to Bahamas | Caribbean
I enjoyed my first cruise on the Margaritaville ship. It was so much fun. Chris was always available to answer any questions that I had. He sent me a list of things to have on a first cruise. He even planned an excursion for my party while we were in the Bahamas.
Chris Martin responded
"I am so glad that I could play a part in your 1st cruise."
✓ I would recommend this agent to my family and friends.
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Best helping hand!
Reviewed By Ty - Jacksonville fl | Traveled to Bahamas | Caribbean
From start to finish, Chris’ service was excellent. He would answer questions for me late at night and never seemed annoyed by me. He made sure all my special requests were made. The onboard credit from both Royal Caribbean and Black Diamond Travels was very helpful.
Chris Martin responded
"Thank you so very much! "
✓ I would recommend this agent to my family and friends.
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Best Birthday Gift Ever!!!
Reviewed By D. Martin - Jacksonville, FL | Traveled to Bahamas | Caribbean
I had the most wonderful time on a Bahamas cruise aboard the NCL Gem with my oldest son—it was actually a birthday gift from him, which made it even more special. He worked with Black Diamond Travels to plan the trip, and the cruise certificate he gave me with my birthday card was such a thoughtful surprise. Everything from the ship to the itinerary was easy and enjoyable, and it was the perfect mix of relaxation and quality time together. The Bahamas were beautiful, and the cruise gave us memories we’ll both treasure.
✓ I would recommend this agent to my family and friends.
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Our first cruise anniversary trip
Reviewed By Ash - Baldwin Florida | Traveled to Dominican Republic | Caribbean
My husband and I went on a Norwegian cruise Chris with black diamond travels handled all the details and answered all our many questions as we were first time cruisers. We had a wonderful room and balcony. We even had a surprise for an anniversary cake on our anniversary. The food was great. Thanks to black diamond travels and Chris for making our first trip an excellent experience.
Chris Martin responded
"Thank you, Ashley, for sharing your wonderful experience! We're thrilled to hear that your Norwegian cruise went smoothly and that you enjoyed your room and balcony. It's fantastic that we could help make your anniversary extra special with the surprise cake. We're glad to have been a part of your first cruising adventure, and we hope to assist you on your future travels!"
✓ I would recommend this agent to my family and friends.
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Outstanding Travel Advisory Services
Reviewed By Kevin P. - Panama City Beach, FL | Traveled to Japan | East and Southeast Asia
I've never experienced anything like the level of customer service I received! From start to finish, everything about my trip planning was an absolute breeze. My travel advisor, Chris Martin, was truly outstanding.
They were incredibly responsive, always available to answer my questions, and handled all the little details that would have otherwise stressed me out. They anticipated my needs and took the lead on everything, making the entire process feel effortless.
If you want a fantastic travel experience without any of the headaches, I highly recommend using Black Diamond Travels' advisory services. They made my trip planning so easy and enjoyable!
Chris Martin responded
"Thanks for your feedback, and I am glad I got to play a role in your travel story. "
✓ I would recommend this agent to my family and friends.
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Margaritaville at Sea Cruise
Reviewed By Frederick S. - Jacksonville, FL | Traveled to Grand Bahama Island | Bahamas | Caribbean
I recently went on a Bahamas cruise arranged by Chris, and the attention to detail was exceptional, ensuring I had all the information I needed for a smooth and enjoyable trip. Everything was handled professionally and efficiently. I would totally recommend Chris's services to anyone looking for a reliable and knowledgeable travel agent.
Chris Martin responded
"Thank you so much for your kind words! I’m so glad you had a smooth and enjoyable Bahamas cruise experience. It was truly a pleasure helping you, and I appreciate you recommending my services. I’d love to plan your next getaway when you’re ready! ????"
✓ I would recommend this agent to my family and friends.
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Curated Travel at Its Finest
Reviewed By KAK Couture - Manhattan, NY | Traveled to Belize City | Belize | Central America
I’ve traveled extensively, but working with Chris at Black Diamond Travels was a revelation. From VIP perks to seamless planning, every detail was handled flawlessly. He anticipated my needs before I even voiced them, which allowed me to simply relax and enjoy. I’m used to high standards, and Chris exceeded them all. He didn’t just plan a trip—he curated an experience worthy of my lifestyle. I’ll be booking with him again and recommending him to friends who expect nothing less than the best.
Chris Martin responded
"Thank you so much for this incredible review. I’m thrilled to hear the experience felt effortless and perfectly tailored—anticipating your needs is exactly what I strive for.
I’m glad the VIP touches and seamless planning helped you truly relax and enjoy. I can’t wait to design your next getaway and would be honored to do the same for anyone you send my way.
Here’s to more exceptional adventures ahead!"
✓ I would recommend this agent to my family and friends.
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Fun, Sun, and Food!
Reviewed By Paul B. - Jacksonville, FL | Traveled to Honduras | Central America
He did a great job planning out the vacation. We had a great time, travel, fun, sun, and food.
Chris Martin responded
"Thank you so much for the kind words! I’m glad to hear the trip delivered plenty of fun, sun, and great food. It was a pleasure planning it with you, and I’m here anytime you’re ready for the next getaway!"
✓ I would recommend this agent to my family and friends.
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Great experience
Reviewed By ShanaWayna - Phoenix, AZ | Traveled to Cabo San Lucas | Baja California Sur | Mexico
I only use Chris for my travel needs. He literally does everything for you so that you don’t have to do anything but pay. He planned my group birthday cruise for me and everything went off without a hitch. He was at my beck and call . And I called a lot ! Every time I had new ideas or wanted more information, he was so sweet and happily answered all of my calls, texts, and questions. I knew I was in more than capable hands but he made sure I knew that I was as well. The best travel agent is definitely Chris. I recommend him for all your travel needs! 10/10 for service, expertise, and knowledge!
Chris Martin responded
"Thank you so much for your kind words! It was such a joy helping you plan your birthday cruise, and I’m thrilled everything went smoothly. I truly appreciate your trust and support — can’t wait to help with your next adventure!"
✓ I would recommend this agent to my family and friends.
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1st Time Cruise Vacation Excitement
Reviewed By Ellis M. - Jacksonville, FL | Traveled to Bahamas | Caribbean
I loved working with Chris at Black Diamond Travels for my first cruise. He helped book my cruise and excursions with no work on my end. I just told him what days I was looking to go and that I wanted to do an excursion. He sent me some options on my cruise choices along with prices. Then they sent me a list of my excursion options and booked it for me. Once that was settled, all I had to do was show up. He made sure that the ship knew it was my first cruise, and the staff made me feel really special. After my cruise, he reached out to me and asked if I enjoyed my vacation, and I couldn't thank him enough. I'm already talking to him about booking my next cruise with my friends in May.
Chris Martin responded
"Thank you so much for sharing this! I’m thrilled your first cruise felt effortless and special from start to finish. Making the planning simple—and making sure you felt celebrated on board—was an absolute pleasure.
I’m so glad you enjoyed the experience, and I can’t wait to help you plan the next cruise with your friends in May. Here’s to many more amazing trips ahead!"
✓ I would recommend this agent to my family and friends.
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The best travel agent I have ever had!
Reviewed By Lillypuff - Jacksonville,Florida | Traveled to Bermuda | Caribbean
Chris is absolute pleasure to deal with . He’s very honest and goes above & beyond to ensure your experience is perfect from beginning to end .
Chris Martin responded
"Thank you for your kind words! "
✓ I would recommend this agent to my family and friends.
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