Your Vacation, Elevated – Personalized Planning
View My Main Profile
Chris Martin
Jacksonville, FL Travel Agent· 4 Years of Experience
Black Diamond Travels, an independent agent with Cornerstone Collective dba Cornerstone Travel, a Travel Leaders Network Affiliate Agency
5.0
(11)
100% Recommended
I enjoyed my first cruise on the Margaritaville ship. It was so much fun. Chris was always available to answer any questions that I had. He... Read More >
Areas of expertise
Destinations:
Bahamas, Dominican Republic, HawaiiInterests:
Adult Only, All Inclusive, Beach Vacations, Cruises, Luxury CruisesSuppliers:
Inclusive Collection – World of Hyatt, MSC Cruises, Princess Cruises®, Virgin Voyages, Regent Seven Seas CruisesAbout Me
VIP-level planning & support—personalized service before, during & after your dream vacation.
I believe every trip should feel like a VIP experience—and that starts with how it’s planned. As a Certified Cruise Counselor and Certified Travel Associate, I provide a high-touch, personalized service that goes far beyond simply booking a trip. My clients enjoy a guided, worry-free planning process where every detail is tailored to their needs, preferences, and travel goals.
From our first consultation to the time you return home, I’m with you every step of the way. Whether it’s helping you navigate travel documents, recommending excursions, monitoring price drops, or assisting with any unexpected hiccups, you’ll never feel like just a number. I’m your personal travel concierge, advisor, and customer support rolled into one.I take great pride in turning travel dreams into seamless realities—with thoughtful touches and expert care.
Areas of expertise
Destinations:
Bahamas, Dominican Republic, HawaiiInterests:
Adult Only, All Inclusive, Beach Vacations, Cruises, Luxury CruisesSuppliers:
Inclusive Collection – World of Hyatt, MSC Cruises, Princess Cruises®, Virgin Voyages, Regent Seven Seas CruisesREVIEWS
Rating: 5.0
11 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:
Showing 11 reviews
My first cruise!
Reviewed By Tavia - Jacksonville, Fl | Traveled to Bahamas | Caribbean
I enjoyed my first cruise on the Margaritaville ship. It was so much fun. Chris was always available to answer any questions that I had. He sent me a list of things to have on a first cruise. He even planned an excursion for my party while we were in the Bahamas.
Chris Martin responded
"I am so glad that I could play a part in your 1st cruise."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best helping hand!
Reviewed By Ty - Jacksonville fl | Traveled to Bahamas | Caribbean
From start to finish, Chris’ service was excellent. He would answer questions for me late at night and never seemed annoyed by me. He made sure all my special requests were made. The onboard credit from both Royal Caribbean and Black Diamond Travels was very helpful.
Chris Martin responded
"Thank you so very much! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday Gift Ever!!!
Reviewed By D. Martin - Jacksonville, FL | Traveled to Bahamas | Caribbean
I had the most wonderful time on a Bahamas cruise aboard the NCL Gem with my oldest son—it was actually a birthday gift from him, which made it even more special. He worked with Black Diamond Travels to plan the trip, and the cruise certificate he gave me with my birthday card was such a thoughtful surprise. Everything from the ship to the itinerary was easy and enjoyable, and it was the perfect mix of relaxation and quality time together. The Bahamas were beautiful, and the cruise gave us memories we’ll both treasure.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our first cruise anniversary trip
Reviewed By Ash - Baldwin Florida | Traveled to Dominican Republic | Caribbean
My husband and I went on a Norwegian cruise Chris with black diamond travels handled all the details and answered all our many questions as we were first time cruisers. We had a wonderful room and balcony. We even had a surprise for an anniversary cake on our anniversary. The food was great. Thanks to black diamond travels and Chris for making our first trip an excellent experience.
Chris Martin responded
"Thank you, Ashley, for sharing your wonderful experience! We're thrilled to hear that your Norwegian cruise went smoothly and that you enjoyed your room and balcony. It's fantastic that we could help make your anniversary extra special with the surprise cake. We're glad to have been a part of your first cruising adventure, and we hope to assist you on your future travels!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding Travel Advisory Services
Reviewed By Kevin P. - Panama City Beach, FL | Traveled to Japan | East and Southeast Asia
I've never experienced anything like the level of customer service I received! From start to finish, everything about my trip planning was an absolute breeze. My travel advisor, Chris Martin, was truly outstanding.
They were incredibly responsive, always available to answer my questions, and handled all the little details that would have otherwise stressed me out. They anticipated my needs and took the lead on everything, making the entire process feel effortless.
If you want a fantastic travel experience without any of the headaches, I highly recommend using Black Diamond Travels' advisory services. They made my trip planning so easy and enjoyable!
Chris Martin responded
"Thanks for your feedback, and I am glad I got to play a role in your travel story. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Itineraries
10-Night Alaska Family Adventure Cruise Itinerary
Countries visited
Alaska, British Columbia
Suggested Duration
11 Days
Client Testimonials
Margaritaville at Sea Cruise
I recently went on a Bahamas cruise arranged by Chris, and the attention to detail was exceptional, ensuring I had all the information I needed for a smooth and enjoyable trip. Everything was handled professionally and efficiently. I would totally recommend Chris's services to anyone looking for a reliable and knowledgeable travel agent.
Frederick S. Jacksonville, FL
1st Time Cruise Vacation Excitement
I loved working with Chris with Black Diamond Travels for my first cruise. He helped book my cruise and excursions with no work on my end. I just told him what days I was looking to go and that I wanted to do an excursion. He sent me some options on my cruise choices along with prices. Then they sent me a list of my excursion options and booked it for me. Once that was settled all I had to do was show up. He made sure that the ship knew it was my first cruise and the staff made me feel really special. After my cruise, he reached out to me and asked if I enjoyed my vacation and I couldn't thank him enough. I'm already talking to him about booking my next cruise with my friends in May!
Rodney M. Jacksonville, FL