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Carol Mallett, Travel Agent in Houston, TX

Carol Mallett

Houston, TX Travel Agent
Super Agent

Carol Mallett

Houston, TX · 9 Years of Experience

Amazing Outlooks Travel Agency, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
5.0
(23)
100% Recommended
Carol arranged for my friend and I to check off a bucket list trip to Iceland in October 2021. We saw everything from the Northern... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Italy, Hawaii, France, Alaska, Yucatan

Interests:

Groups, Luxury, River Cruises, All Inclusive, LGBTQ+ Travel

Suppliers:

Avalon Waterways, Globus, Sandals and Beaches Resorts, Viking

About Me

An Amazing Outlook in Pienza!
An Amazing Outlook in Pienza!

 

Travel possesses the remarkable ability to transform our thoughts and emotions. Essentially, altering our physical surroundings can influence our emotional perspective. To paraphrase Jimmy Buffett, changing your latitude can indeed change your attitude! Nevertheless, the process of orchestrating a vacation can be a source of stress. As your dedicated travel consultant, I am committed to investing time and effort in ensuring your satisfaction with your travel choices — both prior to and during your trip, as well as after your return. Whether your travel aspirations include relaxation, romance, adventure, cultural immersion, a connection with nature, or quality time with family and friends, my objective is to streamline the planning process for you, enabling you to maximize your vacation experience.

After spending three decades teaching literature and theater arts, transitioning into a career as a travel advisor felt like a natural progression. Literature and theater, in their respective ways, invite readers, actors, and audiences to explore the world through diverse perspectives. Travel does precisely that! As a travel advisor, I still view myself as an educator, albeit with a much larger classroom. My passion for helping others discover the world remains as strong as ever. Moreover, my teaching career has equipped me with several invaluable skills essential in the travel industry, such as effective communication, organization, time management, problem-solving, addressing unique needs, and multitasking, among others. Combined with my insatiable appetite for learning, you can rest assured that I delve deep into researching destinations, hotels, tour operators, airlines, and their promotional offerings.

Furthermore, much like the relationships I built with my students, I am now dedicated to cultivating strong connections with my travel clients. My primary focus is on YOU, the traveler, tailoring my services to your individual needs, desires, budget, and preferred travel style. I work on your behalf — not on behalf of hotel chains or tour companies. This is why many of my clients return to me time and again.

Let me change your outlook on travel, so travel can change your outlook on life.

 

Testimonials I've Received

Carol has planned 3 AMAZING vacations for me so far: Grand Cayman, Costa Rica, and Jamaica. All I had to do was tell her what I would like in terms of hotel, food, & tours, and she made it happen every time. Before Carol, I had planned my own trips. It sure is nice to have someone research for you, find the best deals, book for you, answer questions for you, and be a quick call, email, or PM away instead of doing it all on your own. 

Carol is our go to travel expert. We always rely on her knowledge of resorts and destinations to help us choose the right vacation. We have used her several times and have always had great experiences. We highly recommend her!

Carol took into consideration all of our picky wants, and basically made magic happen! 

REVIEWS

Rating: 5.0
23 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 23 reviews

Two Hot Mamas Got to Live It Up in Iceland!
Reviewed By Kenya S - Houston, Texas | Traveled to Iceland ~ Europe
Carol arranged for my friend and I to check off a bucket list trip to Iceland in October 2021. We saw everything from the Northern Lights to the inside of a dormant volcano. During the week that we were in Iceland Carol was traveling internationally herself but took time out to do her best to assist us when we needed a bit of help. She is highly attentive to detail, thoughtful, and loves helping people achieve their travel dreams. She stays abreast of the current travel trends in addition to requirements regarding COVID and other international guidelines. I can't wait to use her services again to plan another fantastic adventure!
Carol Mallett responded
"I was SO EXCITED to help you two ladies explore Iceland! Thanks so much for your positive feedback. Looking forward to helping you both check off more bucket-list travel destinations! "
I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Stellar Outcomes
Reviewed By TravelBug - Houston, TX | Traveled to Africa
Carol is pleasant to work with and has great ideas of how to get the most enjoyment out of any destination. She also has great connections with many suppliers.
Carol Mallett responded
"Thanks, Lynette for your review and for your business. It's always a pleasure to work with you! "
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent!
Reviewed By Trey - Houston, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
Carol is amazing! She is thorough and makes sure every trip is amazing! I’ve recommended her to several friends, and they have all loved her!
Carol Mallett responded
"Thanks, Trey! I enjoy helping you and your friends see the world, and I truly appreciate your referrals! "
I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
An unforgettable experience!
Reviewed By Lois Rector Davis - Lake Jackson, Texas | Traveled to Dubai ~ United Arab Emirates ~ Middle East
After canceling 2 times, my girlfriends and I finally went on my birthday celebration trip. Carol at Amazing Outlook Travels too care of us from beginning to end. Her thoroughness made us ha trip without worries!
Carol Mallett responded
"Yes! Perseverance pays off! Thank you so much for sticking with your plan to see Dubai with your group of girlfriends-- in spite of all the setbacks brought on by COVID. I'm so glad you had an amazing time, and I look forward to helping you in your future travel! "
I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Booking w/ Amazing Outlooks Again Soon!
Reviewed By Ms. Wright - Houston, TX | Traveled to Germany ~ Europe
Carol is amazing! She went above and beyond when planning our river cruise through Germany. She knew all the ends and out to the trip so we didn’t miss anything. She kept us informed when needed and handled the various travel tasks for us beforehand. We were very prepared.
Carol Mallett responded
"Hi! Thanks for the review, and thanks for joining us on our Rhine River Cruise! We had such a fun group! I'm looking forward to working with you on your next trip."
I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
KHM Pinnacle Elite Agent
Avalon Waterways Specialist
Royal Caribbean Bachelor of Adventure
Certified Sandals Specialist
Certified Accessible Travel Advocate

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

My husband and me at Keukenhof Gardens

Tulip Time River Cruise

My "Tulip Time" river cruise through the heart of the Netherlands and Belgium was a voyage filled with enchanting sights, delightful sounds, delectable tastes, and unforgettable scents. From the moment we embarked on our journey in Amsterdam until we returned to that bustling, picturesque city, the entire experience was a tapestry of colors, cul...
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Client Testimonials

Italy Trip Exceeds Expectations
If you are planning a vacation, just do yourself a favor and use Carol with Amazing Outlooks. YOU WILL NOT regret it. This woman is THOROUGH, kind, and SO amazing to work with. She answered all of our questions, listened to everything we wanted, and delivered. When I say she delivered, she did it to a T. Our vacation to Rome and the Amalfi Coast was everything we wanted and MORE. It FAR SURPASSED our expectations and they were high! Carol found the most incredible hotels/apartments for us with amazing locations, amenities, etc. We were right next to the Pantheon in Rome and were able to walk everywhere we needed to go! The app she uses makes everything flow smoothly, and it's all there for you at your fingertips! Your flight tickets, train tickets, private driver, tours, etc.; it's ALL there on the app for you and is VERY user friendly! I cannot say enough good things about this precious lady and her business. There's no other option when you want the best and she really is the best!
Moriah W. Houston, TX
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