The Greatest Experience
Reviewed By Erv & Penny - Montgomery, TX | Traveled to Italy ~ Europe
This was our first trip to Italy and a cruise on the Mediterranean. Carol helped us decide which package was to our liking and set everything up perfectly and was always there to answer any questions before we left. The entire experience was exactly as planned and briefed. We highly recommend her and would use her again without a doubt.
Carol Mallett responded
"Hey, Penny & Erv, It was such a pleasure to help you both experience your first trip to Italy (my favorite destination) and your first Viking Mediterranean cruise! Looking forward to working with you both again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Travel Agent
Reviewed By Madai Simmons - Lake Jackson, Texas | Traveled to USA
Carol is so amazing to work with. She is kind and so knowledgeable. She was able make any trip easy. She helped out my employer with offering travel vouchers that we were able to gift our team.
Carol Mallett responded
"Thank you for the review! It has been my pleasure to help your company to deliver travel experiences as rewards to several employees! I look forward to helping more in the future. "
✓ I would recommend this agent to my family and friends.
4 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Great to work with!
Reviewed By Nicol - Richmond, TX | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Carol is top notch! She thinks of everything and keeps you updated and informed before your trip so you are completely prepared.
Carol Mallett responded
"Thanks for your review! I believe the best way to relax on your vacation is to have the peace of mind that all details are handled before you go. I'm glad you felt prepared for your trip. "
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Superb trip designs!
Reviewed By Connie - Lake Jackson, TX | Traveled to Danube ~ On the River ~ At Sea
We have used Carol Mallett as our travel agent several times, for trips in Europe and the United States, and she has always been able to help us create an incredible trip that covers the adventures we want to experience. Carol gives you options to choose from, and if the choices aren't quite right, she tweaks things until you have the perfect trip. We wouldn't use anyone else to help us design our trips!
Carol Mallett responded
"Thanks so much for the positive feedback! Your complete satisfaction is always my number one goal; and it's a pleasure to work with you on all of your trips. "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
First big family trip
Reviewed By Maya - Freeport, Tx | Traveled to Orlando ~ Florida ~ USA
She is friendly, professional, and definitely has been a huge help when planning trips for my family.
Carol Mallett responded
"Thank you, Maya, for your nice review! It is always my pleasure to help your family travel! "
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Our Normandy - Paris Trip
Reviewed By Barry - Lake Jackson, TX | Traveled to France | Europe
Carol helped plan our Normandy - Paris trip. It was extremely well planned and we had a great time. We will be using Amazing Outlooks again!
Carol Mallett responded
"Thank you so much for your business and your review! I look forward to helping you again on a future trip. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Magnifique Anniversaire!
Reviewed By Lfurlow - Lake Jackson, TX | Traveled to France | Europe
The trip to France was un magnifique anniversaire! Every detail was spectacular & we are so grateful for amazing outlooks support! The app made everything especially convenient for travel! We will definitely be using this company for our next trip! Thank you to Carol for the perfect vacation & birthday celebration!
Carol Mallett responded
"Thank you for your review, Lorin! It was a pleasure for me to help you realize this dream trip to France! Looking forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carol’s Team Has It Together
Reviewed By PaulLovesItaly - TX | Traveled to Italy | Europe
Our trips were made so easy with Amazing Outlooks platform and use of technology that keeps our plans, confirmations and documents all in one release to find app. Super suggestions for tours and venues at every port we landed in.
Carol Mallett responded
"Thanks for the review, Paul! And thanks for allowing me to help you plan your trip to Italy! It's always a pleasure to work with you, and I look forward to working with you again soon. "
✓ I would recommend this agent to my family and friends.
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Incredible 25th Anniversary Vacation
Reviewed By Jeremy - Houston, TX | Traveled to Amalfi ~ Italy ~ Europe
Carol planned the perfect relaxing vacation for us for our 25th anniversary! She was amazing and listened to exactly what we wanted!
Carol Mallett responded
"Hi, Jeremy,
Thank you so much for your review. I'm glad I was able to help you enjoy your anniversary in Italy! I appreciate your business and look forward to helping you with your next amazing vacation. "
✓ I would recommend this agent to my family and friends.
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Historic learning in scenic areas!
Reviewed By Big nose haha - Friendswood, TX | Traveled to Rome ~ Italy ~ Europe
After visiting Italy with Carol’s group & being in Rome, Florence & Venice, I’ve come to realize: It’s not a vacation; it’s an education.
Carol Mallett responded
"You are so right!! Travel is the best education. Thank you so much for your review and for joining our group. I look forward to having you travel with us again soon! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a Lifetime
Reviewed By Jabria - Houston, T | Traveled to Ireland ~ Europe
Ms. Carol is a pro at what she does and would highly recommend booking with her for any travel needs. She makes it so easy and convenient all you have to do is send your money and show up. I will definitely be using her for future travels!
Carol Mallett responded
"Thank you so much for your kind review! I enjoyed helping you plan your trip and look forward to working with you again in the future! "
✓ I would recommend this agent to my family and friends.
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German and Austrian Christmas Markets
Reviewed By Dennis - Lake Jackson, TX | Traveled to Germany ~ Europe
Carol planned out the trip in 2020 during Covid to be taken in December 2022. Everything was planned perfectly! A very enjoyable trip!
Carol Mallett responded
"Thanks, Dennis! That was a long wait-- but well worth it. I had such fun with you and our group of 16! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Planner!
Reviewed By Becky - Lake Jackson, Tx | Traveled to Key West ~ Florida ~ USA
Carol provided information for a graduation trip for my grandson. I feel she went above and beyond to investigate and plan our trip. Working with Carol was amazing and I will be looking forward to more adventures with her!
Carol Mallett responded
"Thank you, Becky! I'm so glad I was able to help you plan that special trip! Looking forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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1st, but not last, Avalon River Cruise
Reviewed By Pat - Houston, Texas | Traveled to Netherlands ~ Europe
We have known and worked with Carol Mallett for over 10 years. During a recent conversation, we expressed a desire to take a European river cruise, as we have taken way too many Caribbean and Alaskan cruises in the past. It wasn’t long before Carol contacted us and told us about an 8-day Tulip Time River Cruise on Avalon in and out of Amsterdam. She went on to give us her insights into the itinerary as well as Avalon. Carol’s wealth of knowledge and experiences put our minds to ease, and we signed up.
Carol guided us through the process of cabin selection, signing up and coordinated all the payments, pre and post cruise activities and sightseeing opportunities. We are eternally grateful, as her details really made the experience a breeze and our memories of the entire experience ones we will never forget.
Now to find our next excursion and use our cruise credit in the near future – and you bet, Carol will be guiding us all along the way! She is a gem!
Carol Mallett responded
"Thank you for your positive feedback and kind words! It was a joy to help you and your wife experience river cruising for your first time! And the tulips were gorgeous! Looking forward to helping you plan much more travel in the future! "
✓ I would recommend this agent to my family and friends.
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Exceptional service!
Reviewed By Connielam - Lake Jackson, TX | Traveled to Europe
We have used Carol for several trips, and the service she provides is personal, and exceptional. You feel like she really hears you, and if there is a problem, she is right there to help you out!
Carol Mallett responded
"Hi, Connie! Thanks so much for the review! You know I always enjoy helping you to see the world. "
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Responsive, Organized, Professional and FUN!
Reviewed By Jeff G - Lake Jackson, Texas | Traveled to Rhine River ~ On the River ~ At Sea
Carol is always responsive, organized and professional. Best of all she is fun! While planning my trips she shares in the excitement so the trip seems to begin before we leave.
Carol Mallett responded
"Thanks, Jeff! Travel is fun! And it's so much fun for me to help you visit other countries. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trusty Travel Agent!
Reviewed By Klarisa - Lake Jackson,TX | Traveled to Paris ~ France ~ Europe
Carol has been my travel agent for a few years now and has booked now three of my last four international trips and I cannot foresee myself having anyone else handle them going forward!
Carol Mallett responded
"Thanks, Klarisa! I'm always delighted to help you see the world!"
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Our Awesome Honeymoon to Cancun
Reviewed By Cassandra - Texas | Traveled to Cancun ~ Quintana Roo ~ Mexico
Our experience with Carol was one I will never forget! When planning our honeymoon in 2019, we had no idea where in Cancun we wanted to stay. Carol immediately provided us with a list of resorts after asking some questions about what we would like. She was great at providing us full details of our stay, from the room, the service, the honeymoon specials and even helped us get a nice private dinner for 2 on the beach! But all of this isn’t even the best part. Due to COVID, we had to cancel our trip ( planned for March 2020). We decided to plan for July 2020. Carol was amazing at rescheduling everything and was so quick to respond and find solutions for any problems we encountered. The worst part was finding flights because of limited seating. It seemed like as soon as we agreed on a flight time and clicked on it, the availability was gone. Carol stayed on top of things & finally got everything done for us. I would choose her over & over again as a travel agent! The absolute best ??
Carol Mallett responded
"Oh, Cassandra! I remember that! I'm so glad you stuck with me so I could help you with all the hurdles thrown in our way due to the pandemic-- and you were able to enjoy a much deserved honeymoon! It was my pleasure to work with you, and I really appreciate your business-- and the great review!"
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO